Alameda – Auto Repair

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  • Areas Served | Services | Key Brands
6411 Brisa Street
Livermore, CA 94550
(925) 386-6937

Serving all of Contra Costa and Alameda counties including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Oakland, Hayward, Berkeley and Fremont

Services include Domestic, Foreign, Maintenance, Rental Car Service, Shuttle Service. Brands include .
License 200855 | DCID9254474070
2405 Eagle Avenue
Alameda, CA 94501
(510) 394-4966

Serving all of Alameda County including Berkeley, San Leandro, Oakland, Fremont, Hayward, Castro Valley, Emeryville, Sunol, San Lorenzo and Livermore.

Services include Air Conditioning, All Types of Auto Maintenance, Brakes, Computer Control, Electrical Work, Engine Repair, Repair and Service, Smog Certification. Brands include ACDelco.
License 229072 | DCID5108657872
240 West MacArthur Blvd.
Oakland, CA 94611
(510) 859-3989

Serving all of Alameda County including Oakland, Fremont, Hayward, Berkeley, San Leandro, Alameda, Union City, Pleasanton, Newark and Dublin.

Services include Brakes, Clutches, Diagnostic, Electrical, Foreign Cars, Fuel Injection Services, Pre-Purchase Inspections, Scheduled Maintenance Services, Suspension and Steering, Timing Belt Services,  Free Shuttle Service,  Transmission....
License 185603 | DCID5105978388
6008 Dougherty Road
Dublin, CA 94568
(925) 335-6938

Serving all of Contra Costa and Alameda counties including Concord, Richmond, Antioch, Danville, Walnut Creek, Oakland, Berkeley, Fremont and Hayward.

Services include A/C, Batteries, Brakes, Factory Recommended Service, Heavy Duty Fleet Services, Radiators, Smog Checks, Tires, Transmissions, Tune-Ups. Brands include ACDelco, BMW, Chevron, Mercedes-Benz, Mobile 1, Motorcraft, Valvoline.
License 177039 | DCID9258299300
37195 Moraine Street
Fremont, CA 94536
(510) 398-0718

Serving all of Alameda County

Services include Brake Repair & Service, Custom Exhaust Systems, Domestic & Asian Vehicle Repairs, Oil Changes, Preventative maintenance, Suspension Modifications, Transmission Service, Wheel Alignments. Brands include Federated Auto...
License 217856 | DCID5107948210
444 Mowry Avenue
Fremont, CA 94536
(510) 394-4979

Serving all of Alameda County including Hayward, Berkeley, Fremont, Oakland, San Leandro, Piedmont, Newark, Albany, Alameda, Dublin and Union City.

Services include major & minor repair, most foreign models, some domestic models, factory maintenance. Brands include BMW, Volvo, Saab, Toyota and Lexus...
License 234600 | DCID5107936067
Map of these Diamond Certified companies
Cities: Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, Union City
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Researched Articles
Why Trust Diamond Certified Auto Repair Shops Rated Highest in Quality?
Auto repairs including routine maintenance and car trouble diagnosis in Oakland.

These vehicles are being serviced at a Diamond Certified auto repair shop in Alameda County. You'll feel confident choosing among the quality auto body shops listed above because each has been rated Highest in Quality and has earned Diamond Certified. For more information on how best to choose and work with car repair shops in Alameda County, read the following articles. Photo: Dublin Autoworks (2012)

By DIAMOND CERTIFIED PROGRAM STAFF WRITERS
Topic: Finding High Quality Auto Body Shops in Alameda County

OAKLAND — You are the customer. If your goal is to choose an auto repair shop that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified automotive repair center. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated auto repair service and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you'll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you'll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

How to Choose
How to Find an Alameda County Auto Repair Shop You Trust
Auto engine repairs, tune ups, car maintenance and routine auto services.
Engine repairs and general tune-ups are popular auto repair services in Alameda County. Photo: Alameda Auto Care Center (2012)

We depend on our cars and trucks to get us where we need to go: work, the grocery store, school, even across the country for pleasure and business. But we rely so heavily on our vehicles that car trouble is a stressful inconvenience....

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We depend on our cars and trucks to get us where we need to go: work, the grocery store, school, even across the country for pleasure and business. But we rely so heavily on our vehicles that car trouble is a stressful inconvenience.

Carefully choosing an Alameda County auto repair shop will give you peace of mind and get your car back on the road in no time.

There are many car repair centers in the Tri-Valley to choose from, including those auto repair shops that serve the major cities of Oakland, Hayward, Fremont, Berkeley and San Leandro, as well as all the smaller towns and Albany, Castro Valley, Emeryville and Piedmont. So how do you choose the shop that’s right for you and your car?

Research and good information are the keys to success. Read the following researched articles to find out how you can get to be confident in your choice of a good car repair shop in Alameda County.

Start By Looking for Licensed Auto Mechanics in Alameda County
All Diamond Certified companies have already been thoroughly vetted for you, including license verification. But if you’re unable to choose a Diamond Certified car mechanic in your area of Alameda County, you’ll have to do the research yourself.

Obviously, not all auto repair mechanics are the same. They have different skills, various experience and differing personal philosophies about auto repair. In any case, it’s your right to choose a qualified, honest auto repair shop in Alameda County that will repair your vehicle correctly the first time and keep it running well over the long-term.

All auto repair shops operating in California and Alameda County must be licensed by the Bureau of Automotive Repair. Consumers can the license and complaint status of local auto repair shops by visiting the Bureau of Auto Repair web site. Any violations, consumer complaints and disciplinary actions appear on a shop’s license.

Alameda County automotive technicians in Oakland, San Leandro, Berkeley, Hayward, Union City and Fremont who have earned certifications such as Automotive Service Excellence (ASE) and completed advanced auto repair training may be better able to repair and maintain your vehicle according to the manufacturer’s specifications. That’s because shops and certified car mechanics have taken courses and passed examinations proving they have knowledge and skill other mechanics may not.

There are even green auto repair shops in Alameda County. These businesses have earned competed courses and attained certification as environmentally responsible auto repair and auto maintenance services. If these credentials are important to you, ask the local auto repair shops in your area for a list of industry recognition and qualifications.

Find Auto Repair Shops that Offer the Repairs Your Car Needs in The Major Alameda County Cities of Oakland, Fremont, Hayward, Berkeley, San Leandro, Alameda, Union City, Pleasanton, Newark and Dublin
Some auto mechanics in Alameda County are specialty repair shops that specialize in specific makes and models, while others offer general service for all common brands of vehicles. If you have a rare or specialized vehicle, it may be wise to hire auto repair shops in the larger cities of Pleasanton, Oakland, Fremont, Berkeley, Hayward, San Leandro or your area of Alameda County that exclusively service your vehicle make.

However, local general auto repair facilities should have the correct tools, equipment and know-how to maintain and repair any make of vehicle they claim to service.

While researching auto repair shops in Alameda County, you’ll also want to consider what type of car replacement parts each shop installs. Original Equipment Manufacturer or OEM auto parts are manufactured by the same companies that build original parts, so they’re guaranteed to fit exactly. OEM parts may be higher quality parts than aftermarket parts, which are built to serve the same function as OEM parts, but usually cost less.

Some discount auto repair shops in Alameda County sell used, refurbished, reconditioned and salvaged auto parts. While these used car parts may be cheap, the shops usually won’t guarantee them.

If possible, visit auto repair facilities before dropping off your vehicle. Your first impression of an auto repair shop can tell you a lot about the people and the business.

While you shouldn’t expect automotive repair shops to be spotless, most good mechanics take pride in presenting a neat and well-organized appearance, modern equipment and policies posted regarding rates and guarantees.

It’s also important to look for auto repair shops with staff that care about their customers. You’ll find the staff at the better auto repair shops to be courteous, helpful, attentive, and able to answer your questions. Many customers also want a convenient location because they don’t want to drive a long distance between their home and auto mechanic, especially if they’re having car trouble.

If you live in the smaller Alameda County cities of Komondorski Village, Mount Eden, Cherryland, Russell City or Sunol, you may not find a local auto repair shop in your town. Luckily, most shops have the ability to tow in vehicles that won’t start or need major repairs, so car shops in larger cities can provide auto repairs so you aren’t left stranded. For example, auto repair shops in the Oakland area of Alameda County can also serve customers in Ashland, Newark, San Lorenzo and the Tri-Valley Area.

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Know What You Want
Know What You Want from Local Auto Repair Shops in Alameda County

It’s important to pinpoint what you want in a mechanic before you start looking for an auto repair shop in Alameda County.
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It’s important to pinpoint what you want in a mechanic before you start looking for an auto repair shop in Alameda County.

If you're unsatisfied with your current auto repair facility and need a new car mechanic to provide routine maintenance, ask yourself what it is you are unhappy with. Is it the service? The quality of the car repairs? Knowing exactly why you’re dissatisfied with in your previous shop will help you find a new mechanic that has all the qualities you’re looking for. You’ll have a better idea of what questions to ask to ensure your next shop is better than the last. You’ll also be aware of what can go wrong, so you’ll know to seek shops that offer high quality auto repairs rather than cut-rate services that leave you discontented.

If you’re experiencing car problems and need to have your vehicle checked out by a good auto repair shop in Alameda County right away, you’re wise to take note of exactly what you’re experiencing and when it happens before starting your search for a new auto mechanic. That way, you’ll be able to gauge each technician’s response and decide which shop is best suited to handle your vehicle repairs.

Be able to answer and describe:

  • Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Guarantee?
  • What is the exact car problem you’re experiencing? (Vehicle shaking, loud car sounds, squealing brakes, lit auto warning lights, car fluid leaks.)
  • Does the vehicle pull to one side or do you feel vibrations when you drive?
  • If it’s an unusual sound, where is it coming from?
  • How long has the problem been occurring? (Is it intermittent or constant?)
  • When does the problem happen? (Mention specific driving conditions, weather, maneuvers, time of day, etc.)
  • Has your vehicle’s performance decreased since you first noticed the car problem?
  • Do you have to add fluids more often than usual? If so, which fluids—oil, brake fluid, coolant, etc.
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What to Ask on the Phone
What to Ask Alameda County Car Repair Mechanics on the Phone

Before you drop off your car, truck or van at a local Alameda County auto repair shop or have it towed in for repairs, call the shop’s service manager to verify that they offer the repair services or auto diagnostics you need.

It’s wise to have a list of questions prepared and to write down the answers the auto technicians give you while you’re talking to them. Use the following questions:...

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Before you drop off your car, truck or van at a local Alameda County auto repair shop or have it towed in for repairs, call the shop’s service manager to verify that they offer the repair services or auto diagnostics you need.

It’s wise to have a list of questions prepared and to write down the answers the auto technicians give you while you’re talking to them. Use the following questions:

  • Has your auto repair shop earned and maintained a Diamond Certified rating?
  • Does your car repair shop specialize in the car repairs my vehicle needs (auto electrical repairs, routine maintenance, car engine repair, auto brake repairs, transmission repair)?
  • How often do you repair vehicles that are a similar make and model to mine (i.e. Ford, BMW, Honda, Chrysler, GM, Toyota, Lexus, Lotus, etc.)?
  • Are your mechanics and auto repair technicians certified?
  • Is this a common car problem for my vehicle make and model?
  • What kind of replacement auto parts do you use? (OEM / Original Equipment Manufacturer parts, used parts or salvaged parts?)
  • If you use salvage car parts or used auto parts, will you guarantee them?
  • Will your Alameda County automotive repair shop honor manufacturer warranties currently covering my vehicle?
  • Will the needed car repairs affect my manufacturer's warranty? If so, are there steps I can take to make sure the warranty stays in place?
  • Will you give me a written, itemized estimate?
  • How do you charge for auto repairs? (i.e., Time and materials or flat fee pricing?)
  • What guarantees do you offer on car repairs done in your facility?
  • Are there any auto repair warranty exceptions I should be aware of?
  • I live in _____ (Oakland, Fremont, Dublin, Livermore, Berkeley, Alameda, Pleasanton, Hayward, etc.). Do you offer courtesy cars or rental vehicles?
  • How long has your car repair shop been operating in Alameda County?
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What to Ask in Person
What to Ask Alameda County Auto Repair Mechanics In Person
Auto wiring repairs, check engine light testing and vehicle inspections.
An auto repair technician in Alameda County works under the hood of a car. Photo: Auto Techies (2012)

The next step is to interview local car shops in San Leandro, Alameda, Union City, Fremont, Pleasanton and other areas of Alameda County.

Questions you may want to ask include:...

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The next step is to interview local car shops in San Leandro, Alameda, Union City, Fremont, Pleasanton and other areas of Alameda County.

Questions you may want to ask include:

  • How long will it take your auto repair center to complete my repairs?
  • Will my vehicle be stored inside the shop or outside while it’s on your premises? If it’s stored outside, what steps does your shop take to guarantee its safety?
  • If my vehicle needs additional repairs you cannot do (body damage repair, auto electrical wiring, auto warranty work, auto glass repair), will you coordinate with other Alameda County auto repair shops to have the repairs done?
  • Will you warranty the repairs those other shops perform, or will they be responsible to provide any warranties?
  • What contact information do you have on file for me? What else do you need in order to reach me with updates about my auto repairs?
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What to Ask References
Learn from Previous Alameda Auto Repair Customers

How can you know that auto repair facilities in Alameda County will live up to their word? That’s where independent research and scientific surveys come in. All Diamond Certified auto repair shops have passed an in-depth ratings process that most other companies can’t.

If you want quality vehicle repairs from an auto shop in Alameda County, you’ll have confidence when choosing a Diamond Certified company. You can read detailed Diamond Certified reports on all certified companies, including verbatim survey responses....

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How can you know that auto repair facilities in Alameda County will live up to their word? That’s where independent research and scientific surveys come in. All Diamond Certified auto repair shops have passed an in-depth ratings process that most other companies can’t.

If you want quality vehicle repairs from an auto shop in Alameda County, you’ll have confidence when choosing a Diamond Certified company. You can read detailed Diamond Certified reports on all certified companies, including verbatim survey responses.

And you’ll never be fooled by fake reviews because all research is carried out by live telephone interviews of a large, random sample of real customers.

If you can’t find a Diamond Certified car repair shop within reach, you'll need to conduct some research of your own. Even if you’re in a hurry, it is still a good idea to check references. If you do, good auto repair shops in Alameda County should be willing to give you a list of recent customers you can call.

Keep in mind, though, that references provided by the shops are not equal in value to the large random sample of previous customers surveyed during the Diamond Certified ratings process. That’s because references are often cherry-picked, not randomly selected from all company customers, so many shops will likely give you a the numbers of a few satisfied customers.

To avoid this, specifically ask for a list of their 10 most recent customers and call them. Ask general questions about their experience with the shop’s personnel as well as specific questions about the car repairs they had done and the outcome.

Sample questions you might want to ask include:

  • What car repairs did _(auto repair shop name_) do on your vehicle?
  • Were you satisfied with the automotive repairs from this Alameda County auto repair shop?
  • Was your auto shop willing to tow your car or truck to their auto repair garage if you live out of town or in a smaller town such as Castro Valley, Piedmont, Komandorski Village, Mount Eden, Pleasanton or in the rural Tri-Valley Area?
  • Were you pleased with the auto repair technicians’ turn-around time?
  • Did the mechanics and service writers listen to and communicate well with you?
  • Was the price was fair for the auto repairs you had done? Did it reflect the estimate they initially provided you?
  • What did you like best about this Alameda County auto repair shop?
  • Would you go back to this car repair facility if your vehicle needs additional work in the future?
  • Would you/have you recommend this auto repair garage to friends and family?
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Review Your Options
Find Trustworthy Auto Repair Services in Alameda County and the Tri-Valley
The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

You can feel pressured to choose the nearest auto repair shop in Alameda County when your car breaks down, regardless of whether it’s the shop you feel most comfortable with. That’s why it’s a good idea to find a trustworthy auto repair shop before you need one....

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You can feel pressured to choose the nearest auto repair shop in Alameda County when your car breaks down, regardless of whether it’s the shop you feel most comfortable with. That’s why it’s a good idea to find a trustworthy auto repair shop before you need one.

On the flip-side, having a working relationship with a local automobile repair shop will give you confidence when you need car repairs in a hurry.

Start by researching and visiting good auto repair shops in Alameda County for simple repairs and preventative maintenance. Get to know the car mechanics and build a working relationship with them so that you’ll trust them with more expensive and unexpected repairs in the future.
If possible, go to the same shop for all of your routine maintenance and minor repairs. That way, the auto mechanics can keep a record of your vehicle repair services, so you aren’t wasting money on repairs and scheduled maintenance items before they’re needed.

In order to choose the right shop for you, review the notes you took during telephone and in-person interviews and determine if one Alameda County auto shop stands out from the rest.

Pay attention to the following questions:

  • Can an auto repair shop in Alameda County you interviewed satisfy your requirements for scheduling repairs, types of car repairs needed, auto part preferences (OEM parts or aftermarket auto parts) and customer service?
  • Does the service writer at the car repair shop communicate clearly and effectively regarding which repairs are needed and why? Is the shop representative able to explain how the repairs were done?
  • Is the vehicle repair shop as devoted as you are to safely and quickly getting your car back on the road?
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How to Work With
Get Accurate Auto Repair Estimates From Alameda County Car Repair Shops

Emergency car repairs don’t have to be a major setback. The fact that you’ve found a local Alameda County auto repair shop you trust for regular maintenance should give you peace of mind even if your future car repairs are unexpected.
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Emergency car repairs don’t have to be a major setback. The fact that you’ve found a local Alameda County auto repair shop you trust for regular maintenance should give you peace of mind even if your future car repairs are unexpected.

First, you’ll want to meet with the service writer and explain what the problem is. Use the notes you took so you can accurately describe what you’re experiencing and the concerns you have. Be as detailed as possible, and remember, the mechanic or service writer should never rush you. It’s important to answer their questions and listen to their suggestions and observations, just as it’s important for them to listen to you and answer your questions. Ask for an explanation if you don’t understand what the repair shop representative is telling you or if they’re using language and terms you can’t understand. You should to completely comprehend the problem and the solutions before you sign an agreement or leave the shop.

By law, all auto repair estimates must be provided in writing before the work begins. This estimate must include the total estimated cost for parts and labor, an itemized list of all parts needed and a description of the method of repair. For your protection, never sign a blank work order.

Sometimes a thorough diagnosis is needed before a shop can give you an accurate auto repair estimate. In this case, the estimate you sign may include just the cost of the car repair diagnosis and estimated labor cost. However, if the actual auto repair costs end up being more than the original estimate, the technicians must contact you before they move ahead with the repairs.

Sign a Contract with the Alameda County Car Mechanics for Auto Repair Work
Sign the estimate and service agreement when you’re satisfied with the information your Alameda County repair shop has given you and all your questions are answered. The shop must get your approval for any repairs or additional work, or if the actual repair costs exceed the estimate, and it can slow down or even stop your repairs if they can’t reach you, so verify that your repair shop has a working phone number where they can reach you at all times.

Most mechanics in Alameda County including the larger cities of Oakland, Berkeley, Fremont, Hayward and San Leandro will allow you to see the damaged auto parts once they’ve identified the problem or needed repairs. Remember, it’s your legal right to have any and all old parts returned to you. You simply have to ask the car repair shop for them when they’re writing the service request.

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Be a Good Customer
How Can You Be a Good Auto Repair Shop Customer in Alameda County?

It's your auto repair shop's responsibility to perform accurate and careful car repairs. But you play a big part in the success of your automobile's repair too.

Here are a few simple steps you can take to be a good customer when you take your minivan, van, truck or car into a local auto repair shop in Alameda County....

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It's your auto repair shop's responsibility to perform accurate and careful car repairs. But you play a big part in the success of your automobile's repair too.

Here are a few simple steps you can take to be a good customer when you take your minivan, van, truck or car into a local auto repair shop in Alameda County.

  • Be upfront with the auto repair representative about the problem you’re experiencing, what outcome you’re expecting from the vehicle repairs and specific ways they can satisfy your expectations.
  • Remember, a friendly smile goes a long way.
  • Before you leave your car, truck or van at the Alameda County auto repair shop you’ve chosen, restate your expectations and goals, and reiterate your understanding of the agreement. Most problems with local auto repair shops are due to a breakdown in communication, so you can avoid most conflicts by being clear about the expectations you and the auto repair shop have.
  • Ask your service writer whether they will call you or if you should call them for updates on your vehicle repair progress.
  • Be sure your service writer has a working phone number where they can reach you at all times while your car or truck is in for car repairs. Your auto repairs will move more smoothly when the shop can reach you with updates or necessary authorizations for car repair work.
  • When your auto shop contacts you, return calls right away.
  • Pay for the car repairs as soon as you pick up your vehicle.

Why would you want to be a good auto repair shop customer? Car repair shops in Alameda County appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates a positive environment conducive to a good relationship. Your responsible, friendly behavior may help your repairs go smoother and any problems may be more easily resolved.

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Check the Work
Verify the Completed Car Repairs Against Your Written Invoice

When the auto repairs are completed, your mechanic is required by law to give you a written invoice that includes:...

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When the auto repairs are completed, your mechanic is required by law to give you a written invoice that includes:

  • The name and physical address of the shop.
  • The shop’s auto repair registration number.
  • A list of all work completed, including warranty repairs done at no charge.
  • An itemized list of all replacement parts. This must state whether the parts installed were new auto parts, used, salvaged car parts, reconditioned, or rebuilt vehicle parts.
  • The total cost for your auto repairs, including the amount charged for labor.
  • Any hazardous waste disposal fees and the shop’s Environmental Protection Agency (EPA) number.
  • The vehicle’s odometer reading at drop off and pick up, if you asked for the confirmation of the numbers before signing the service agreement.

Remember, it’s your right to have any original car parts returned to you, but only if you asked for them before the repairs when you signed the estimate. Mechanics may not be able to return to you parts that are under warranty as they may need to return them to the supplier for a refund, but you still have the right to see them to verify the damage.

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Written Warranties
Protect Your Investment with Written Warranties from Alameda County Auto Repair Mechanics
Good car repair services by licensed mechanics and auto repair technicians.
A professional, clean and functional auto repair shop in Alameda County. Photo: Dublin Car Tek (2012)

Before leaving your auto repair shop with your vehicle, confirm the warranties offered by the repair shop and the parts manufacturer. Any warranties can be voided or your ability to demand appropriate warranty coverage on repairs can be limited if you don’t confirm warranties before leaving the premises.

Not all auto repair shops guarantee their work. However, those that do must give you a written warranty document that details the following:...

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Before leaving your auto repair shop with your vehicle, confirm the warranties offered by the repair shop and the parts manufacturer. Any warranties can be voided or your ability to demand appropriate warranty coverage on repairs can be limited if you don’t confirm warranties before leaving the premises.

Not all auto repair shops guarantee their work. However, those that do must give you a written warranty document that details the following:

  • The auto repair shop’s name and physical address.
  • The car mechanics' state license numbers.
  • Parts covered by warranty and the extent of that coverage. This should include whether the shop will replace or repair failed parts or give you a refund in the event of parts failure. All exclusions must be explicitly stated.
  • Your responsibility in the case of auto part failure or a problem with the auto repairs, including actions you must take in order to redeem the warranty.
  • How long the warranty is valid, whether it expires on a specific day and time, or if it is prorated.
  • If the automotive repair warranty coverage is transferrable to a new owner if you sell your vehicle. And, if so, what steps need to be taken to transfer said warranty.
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Top 10 Requests
Common Auto Repair Requests from Car Repair Shops in Alameda County

Car repair shops in Alameda County provide all types of maintenance and automotive repair services. However, some repairs are more common than others. The following are the most familiar requests for local auto repair shops in Alameda County, including those in Hayward, San Leandro, Berkeley, Oakland and Fremont and the surrounding areas.

Routine Vehicle Maintenance ...

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Car repair shops in Alameda County provide all types of maintenance and automotive repair services. However, some repairs are more common than others. The following are the most familiar requests for local auto repair shops in Alameda County, including those in Hayward, San Leandro, Berkeley, Oakland and Fremont and the surrounding areas.

Routine Vehicle Maintenance
Routine vehicle maintenance is the regular check-up schedule recommended by vehicle manufacturers at 30-, 60-, and 90,000 mile intervals. Routine maintenance usually involves replacing air filters, fuel filters, cabin filters and spark plugs. Most car mechanics in Alameda County will also check, flush and refill car fluids and ensure the engine, exhaust and electrical systems are functioning properly. Routine vehicle maintenance checks, also known as a car tune up, can prevent expensive car repairs by repairing small issues before they become big problems.

Auto Electrical Repair
Auto electrical repairs become more common as vehicles become more computerized and complex. Most auto electrical repairs in Alameda County are for alternator repairs, the component that continually charges your car battery. Vehicle starter repairs are also common. Experts recommend checking your entire auto electrical system every two years and whenever you experience drivability problems that may be electrical in nature.

Automobile Brake Repair
Brake repairs are a common request made of local auto repair mechanics in Hayward, Newark, Pleasanton and all throughout Alameda County. This is because brakes wear down as you use them. Most brake repairs are simple replacements of the brake pads, and are relatively inexpensive. Because you rely on them to stop your car on time, brakes should be checked regularly, especially if you experience any of these signs:

  • The brake pedal feels hard when you step on it
  • Low or spongy-feeling brake pedal
  • The brake warning light stays on continuously
  • Squealing or grinding sounds when you brake

Vehicle Brake Replacement
Like brake repair, auto brake replacements are common car repairs in Alameda County. Full brake replacements, including the brake disc, drum and rotor can be costly, but may be necessary if you’ve been driving with worn or damaged brakes that have warped or damaged the brake system.

Auto Engine Repair
Often signaled by a lit Check Engine light, vehicle engine problems can also present themselves as sputtering, choking, fast or rough idling, slow acceleration or the vehicle not starting even though the ignition turns over. Because there is such a range of engine problems that can cause these symptoms, few car owners attempt do-it-yourself engine repairs. There are automobile mechanics throughout Alameda County that specialize in automotive engine repairs.

Auto Ignition System Repairs
Automobile ignition system repairs include battery, starter and car ignition replacements. Starters and ignitions can be expensive, but they are necessary in order to guarantee your car will start reliably.

Auto Electrical Repairs
Auto electrical problems can be as simple as blown fuses or burned-out headlights or as serious as electrical problems that keep you from safely driving your vehicle. Because these auto repairs demand special equipment, tools and repair methods, most auto electrical repairs are best left to automobile electrical repair technicians in Alameda County.

Auto Fuel System Repairs
Clogged fuel pumps are a common problem for Alameda County drivers who regularly run on less than ¼ tank of fuel. Other auto fuel system problems include clogged fuel filters, engine flooding and choking sounds. Auto fuel system repairs are usually best handled by professional car mechanics who have the experience and tools to clean, repair and replace fuel system components.

Auto Belt and Hose Repair and Replacement
Vehicle belts and hoses including the drive belt, fan belt, serpentine belt, timing belt, heater hose and fuel hose keep your engine and other vehicle systems running smoothly. Signs that may indicate a problem with belts and hoses include squeaking noises, leaks, warning lights and engine overheating.

Mobile Auto Repair (Mobile Mechanic)
Mobile mechanic shops in Alameda County including those in Piedmont, Livermore, Hayward and Castro Valley are increasingly popular. Instead of having vehicles towed to repair shops, many customers opt to have licensed mechanics come to them. From tune-ups and routine maintenance to auto electrical repairs and belt and hose replacement, mobile mechanics come to your home or place of business by appointment to service your vehicle.

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If Things Go Wrong
The Diamond Certified Performance Guarantee

Diamond Certified auto repair shops are backed by the Diamond Certified Performance Guarantee. If the auto repair shop is Diamond Certified and you can’t resolve the issue by talking with the owner, contact the mediation department at info@diamondcertified.org or call 800-738-1138.

Know Your Rights as an Alameda County Auto Repair Shop Customer...

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Diamond Certified auto repair shops are backed by the Diamond Certified Performance Guarantee. If the auto repair shop is Diamond Certified and you can’t resolve the issue by talking with the owner, contact the mediation department at info@diamondcertified.org or call 800-738-1138.

Know Your Rights as an Alameda County Auto Repair Shop Customer
The auto repair industry has been tainted with a dishonest reputation. But the truth is most auto repair shops in Alameda County are honest and really do look out for their customers’ best interests. Still, you should know what to do if you are ever dissatisfied with your local auto repair shop or automotive repairs.
If you have a complaint or concern about your car repairs or the service you received from your vehicle repair shop, immediately ask to speak with the service manager. This is often the best way to resolve problems directly with the auto repair shop management, minimizing conflict and getting your repairs done right and on time.

When talking with the service manager or shop owner, keep these tips in mind:

  • Know your rights. As a customer in Alameda County, California’s Automotive Repair Act entitles you to a written estimate for all repair work, a detailed invoice of work completed and the parts supplied, and the return of old auto parts if you request them when you place the work order.
  • Remain calm and polite.
  • Explain the problem, and detail what you see as a fair outcome.
  • Let your auto mechanic know that you’re willing to compromise or negotiate a mutually-beneficial agreement.

Document in writing your concerns with the auto repair service or photograph your vehicle and the parts used if you have worries about the quality of the auto parts or installation. Write down the auto repair shop’s response to your complaints in case you need records for future arbitration.

If you can’t reach an agreement, tell the automotive repair shop you are going to file a complaint with the Bureau of Automotive Repair and do so.

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Glossary of Terms
Glossary of Auto Repair Terms Used By Local Mechanics
Learning key auto industry terms will help you to be a more educated consumer. Photo: ASAP Automotive, Inc. (2014)

Below are key auto repair terms and descriptions that will help you navigate your way through your car repairs. Always be sure to ask your mechanic for more information or explanations for any service, term or estimate/billing item you don't understand.

air filter
A paper or synthetic filter that blocks dust, dirt and debris as air enters the engine.

Also known as: auto air filters, car air filter, performance air filter, auto air filter replacements, auto cabin air filter
...

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Below are key auto repair terms and descriptions that will help you navigate your way through your car repairs. Always be sure to ask your mechanic for more information or explanations for any service, term or estimate/billing item you don't understand.

air filter
A paper or synthetic filter that blocks dust, dirt and debris as air enters the engine.

Also known as: auto air filters, car air filter, performance air filter, auto air filter replacements, auto cabin air filter

aftermarket auto parts
Auto repair parts not made by the original manufacturer. Aftermarket parts are made to fit and function the same as the original parts, but they’re often less expensive than OEM parts. Some aftermarket auto parts are redesigned to increase performance.

Also known as: aftermarket parts, functionally-equivalent auto parts, off-brand auto parts, off-make auto parts, performance aftermarket parts

auto repair shop
An automotive repair shop that maintain and repair the internal working parts of automobiles. Some Alameda County auto repair shops specialize in specific repairs, such as auto electrical repair shops, automobile brake shops, muffler repair shops and automobile engine repair shops. Other vehicle repair centers in Alameda County are general repair garages that do all types of maintenance and service repairs.

Also known as: car repair shop, automobile repair shop, auto mechanic shop, car mechanic shop, auto repair garage

all-wheel drive
Four-wheel drive systems increase wheel traction on slippery roads and during off-road driving. All-wheel drive is different from 4-wheel drive because drivers cannot disengage AWD systems.

Also known as: AWD

anti-freeze
Liquid in cooling systems that dissipates heat is known as anti-freeze. Antifreeze prevents freezing during winter, cools the engine in summer and protects the cooling system from rust and corrosion.

Also known as: coolant

auto electrical repair
Auto repairs to the electrical system of a vehicle. Auto electrical repairs may include alternator repair, auto starter repair, ignition repair, and auto electrical wiring repairs or replacement.

Also known as: automobile electrical repair, automotive electrical repair, car electrical repair, auto electrical service

catalytic converter
A vehicle’s catalytic converter isolates exhaust particles and burns them before they leave the tailpipe.

Also known as: cat, catcon

chassis
The undercarriage of a vehicle is known as the chassis. The chassis carries all power train and suspension parts.

Also known as: framework, auto case, auto frame, auto undercarriage

control arms
The moving suspension components mounted between the vehicle frame and the wheels.

Also known as: car wishbone, auto double wishbone, vehicle suspension

crankcase
The largest engine section, the crankcase contains the crankshaft.

crankshaft
The rod that transfers power from the engine to the transmission.

Also known as: crank

differential
The differential is important for turning and cornering. It’s the gear system that allows one wheel to rotate faster than the other.

Also known as: rear differential

domestic auto repair shops
Auto repair garages in Alameda County that specialize in repairs on domestic vehicles are known as ‘domestic auto repair shops’. General Motors, Ford, and Chrysler (also known as The Big Three) are considered domestic vehicle manufacturers.

Also known as: repair for domestic cars, American-made car repairs, domestic automobile repair

fast idle
When a vehicle’s engine runs fast while the vehicle is stopped and idling.

Also known as: fast motor idle speed, fast idling, car idling fast

flooded engine
When too much fuel is in the cylinders and makes starting difficult or impossible.

Also known as: engine flooded with gas, car flooded, engine stall, flooded vehicle

foreign auto repair shops
Foreign auto repair shops in Alameda County perform repairs and maintenance on vehicles manufactured by foreign car companies, including some automobiles built in the United States, including BMW, Toyota, Honda and Lexus.

four-wheel drive
4WD is a drive system that powers all four wheels and provides better traction during off-road use and poor weather conditions.

Also known as: 4WD, 4x4, four by four, sport utility vehicle

front-wheel drive
A driving system that powers the front wheels of the vehicle. Front-wheel drive systems can be automatic or manual shift.

Also known as: FWD, front wheel drive, frontwheel drive

fuel injection repairs
The fuel delivery system where injectors (also known as nozzles) spray fuel into the cylinders, giving better fuel control and efficiency.

Also known as: electronic fuel injection (EFI), fuel injection system repairs

hesitation
The momentary loss of power on acceleration that causes a vehicle to hesitate when gaining speed.

Also known as: engine hesitation, engine sputtering, auto stumbling

horsepower
The amount of energy produced by a vehicle’s engine.

Also known as: HP, mechanical horsepower, car horsepower, vehicle horsepower, electrical horsepower

idle
The term used to describe a vehicle that is stationary but running.

Also known as: idling, slow idle, fast idling, automotive idling

mechanic
An auto mechanic is a professional who repairs and maintains vehicles.

Also known as: auto mechanic, automobile mechanic, auto repair technician

mobile auto repair
Alameda County mechanics who repair vehicles on-site are considered mobile auto repair services. Mobile auto repair shops in Oakland, Fremont, Berkeley, San Leandro and Hayward can often do minor and major repairs and tune-ups.

OEM auto parts (Original Equipment Manufacturer)
Auto parts made by the vehicle manufacturer. While they may cost more than aftermarket auto parts, OEM parts usually fit better, last longer and are covered by warranties.

Also known as: Original Equipment Manufacturer parts, stock vehicle parts, stock parts

power loss
When an engine runs at reduced speed or requires more throttle to maintain speed.

Also known as: auto power loss, low power output, automobile hesitating

power train
The term referring to the transmission and engine, the parts that deliver power to the vehicle.

RPM
The speed at which the engine crankshaft is turning.

Also known as: revolutions per minute

rebuilt auto parts
Rebuilt auto parts are used auto parts that have been remanufactured, reconditioned and restored.

Also known as: salvage auto parts, salvage car parts, salvaged parts, used auto parts, replacement parts, used car parts, refurbished auto parts, rebuilt auto parts

rough idle
Rough idling is when the engine shakes and vibrates while the vehicle is running and stationary.

Also known as: vibrations, auto choking, engine sputtering, engine idling roughly, rough engine idling, rough idle repairs

salvage auto parts
Auto parts taken from recycled vehicles are called salvage auto parts. These are often inexpensive auto repair parts, but they usually don’t come with warranties because they haven’t been repaired or altered so their reliability can’t be guaranteed. Salvage auto parts are often a last resort for vehicle owners looking for hard-to-find parts for rare or older vehicles.

Also known as: salvage parts, salvage car parts, salvaged parts, used auto parts, replacement parts, used car parts

serpentine belt
Serpentine belts are also called multi-vee or multi-rib belts. They are a long, continuous belt that runs several automotive engine components, indulging the alternator, power steering pump, air pump and water pump.

Also known as: multi-vee belts, multi-v belts, multi-rib belts

shimmy
The term for a side-to-side motion that causes a vehicle’s tires and steering wheel to shake.

Also known as: car shaking, vehicle vibrations

sluggish performance
When a vehicle does not accelerate smoothly or quickly enough it’s said to be sluggish or have sluggish performance.

Also known as: auto hesitation, vehicle loss of power, sluggish automotive performance

suspension
The shock absorbers and springs that create a smoother ride by dampening the motion of a vehicle as it drives.

Also known as: suspension system

timing belt
The timing belt is a toothed belt that is operated by the crankshaft and drives the camshaft in a vehicle Broken timing belts cause valves to remain open and can cause engine damage when the valve is struck and bent by a piston.

undercarriage
The underside of a vehicle that supports the car and creates the framework.

Also known as: automobile framework, car body, auto frame, vehicle chassis, car undercarriage, automotive undercarriage, undercarriage repairs

vacuum hose
A hose that creates vacuum suction force in the engine. Vacuum hoses move fluids from one part of the engine to another.

water pump
The pump that moves coolant (antifreeze) through the radiator and engine.

Also known as: car water pump, car coolant pump

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Frequently Asked Questions
Auto Repair FAQ

Q: Why choose a Diamond Certified Auto Repair Shop?...

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Q: Why choose a Diamond Certified Auto Repair Shop?
A: We end the guessing game by offering a list of top-rated local companies that have passed the country’s most in-depth rating process. Most companies can’t pass, so only local auto repair shops rated Highest in Quality earn the Diamond Certified award. American Ratings Corporation also monitors every Diamond Certified company with in-depth and ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified auto body shop for your vehicle repair.

Q: Is it a good idea to choose a local auto repair shop that has certifications such as ASE certification and Diamond Certified?
A: While certifications don’t guarantee you’ll get better repairs or better service at the Alameda County vehicle repair centers that hold them, they are often an indicator of how serious the auto repair shop is about satisfying customers and doing good auto repairs. Certifications such as ASE (Automotive Service Excellence) and memberships in automotive service organizations show that the car mechanics have sought and attained a higher level of professionalism.

Only the best auto repair shops in Alameda County earn the Diamond Certified award by scoring Highest in Quality in the most accurate and rigorous ratings process anywhere. Most shops can’t pass this test. Thousands of local auto repair customers have been interviewed in live telephone calls, and only automotive repair centers that scored Highest in Quality in customer satisfaction, a 90+ on a 100 scale, as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program cuts out mediocre and poorly performing companies.

Q: What rights do I have as a consumer in Alameda County when it comes to car repairs?
A: The Automotive Repair Act of 1974 entitles all auto repair customers to a written estimate for all vehicle repair work, a detailed invoice that lists all work done and an itemized parts list, and the return of the old car parts if customers request their return when placing the work order. For more information, visit the Bureau of Auto Repair website.

Q: What are OEM auto parts?
A: OEM auto parts, also known as Original Equipment Manufacturer parts, are made by the same manufacturer that produced the original auto parts in your vehicle. Most automobile manufacturers rely on outside companies to design and produce auto parts. After a certain time, these OEM parts are available through wholesale car parts distributors. Once available through auto part wholesalers in Alameda County, OEM parts can be much less expensive than when sold through the car dealer.

Q: What are aftermarket auto parts?
A: Aftermarket parts are those not produced by the original parts manufacturer, but are made to perform and fit like the original parts. Aftermarket parts may look or feel different than original parts since they’re manufactured on different equipment. Because of this, aftermarket parts are often less expensive than OEM parts.
Some auto repair shops in Alameda, Oakland, Berkeley and other areas of Alameda County use aftermarket parts to lower the price of their repairs, so it’s important to ask your car mechanic what type of parts they’re installing. However, some aftermarket parts have been carefully redesigned to fit and function better than OEM parts, so your auto repair shop may recommend them as a good alternative.

Q: Should I request my Alameda County auto repair shop install OEM parts or aftermarket auto parts?
A: Because aftermarket parts are often cheaper than OEM parts, some auto repair garages in Alameda County install them to make car repairs less expensive. However, aftermarket parts may not be the same quality as original manufacturer parts, so you’ll have to repair or replace them sooner. And aftermarket parts can cause expensive damage to your vehicle if they don’t fit properly. However, some aftermarket auto parts are designed to fit and function better than original parts. Your mechanic should be able to explain why they recommend certain auto parts. If it’s to provide cheap auto repairs, you may be at an advantage by requesting OEM parts. But aftermarket parts may be a wise choice if it’s for better performance.

Q: What is the difference between independent auto repair shops in Alameda County and car dealership repair shops?

A: Which shop you choose for vehicle maintenance and car repairs is a personal decision based on where your car receives the best repair service and where you feel most comfortable. However, there are differences between independent auto repair shops and vehicle dealership repair centers located in Fremont, San Leandro and the rest of Alameda County. Local independent repair shops have the freedom to use any brand or quality of parts they choose. They’re also able to install used or salvage parts based on the customers’ preferences. This, along with the fact that they usually have lower hourly rates for car repairs, can mean big savings.

However, auto dealership repair shops may have an edge in repairing newer makes and models, as their car repair technicians are usually trained in maintenance and repair methods long before classes are offered to independent shops. Many newer cars are also still under warranty, meaning some repairs can be done free at a dealership. In fact, in some cases, warranty repairs at independent automotive repair shops can void warranties.

Q: Is it really important to take my car to a local repair shop for regularly scheduled maintenance?

A: Regularly-scheduled auto maintenance may seem unnecessary, especially when your vehicle is running well. However, it’s the most cost-effective way to avoid expensive car repairs in the future. Your car’s maintenance schedule should be listed in the owner’s manual, and your Alameda County auto repair shop can help you decide when your car is due for regular tune-ups and vehicle maintenance visits.

Q: Can I save money by hiring a discount auto repair garage in Alameda County for c repairs and routine maintenance?
A: It may only look like you’re saving money by going to a cheaper auto repair shop. Keep in mind that margins are tight for most auto repairs and there are only a few ways shops can offer dramatically lower prices than the competition. They may install used auto parts or salvage parts, or they may hire Alameda County mechanics that don’t have much auto repair experience. This might make their rates seem lower, but you can end up having to replace parts sooner and can even cause lasting damage to your vehicle, costing you much more down the road. Some auto repair shops have been known to advertise low hourly rates, but purposely take longer to repair your car and leave you with a higher bill than if you had gone to a shop with experienced technicians.

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Consumer Agencies
Alameda County Auto Repair Agencies and Associations

American Automobile Association (AAA) (http://www.aaa.com/)
Association for the Advancement of Automotive Medicine (AAAM) (http://www.carcrash.org/)
Automotive Aftermarket Industry Association (AAIA) (http://www.aftermarket.org/)
Alliance Of Automotive Service Providers (AASP) (http://www.autoserviceproviders.com/)...

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American Automobile Association (AAA) (http://www.aaa.com/)
Association for the Advancement of Automotive Medicine (AAAM) (http://www.carcrash.org/)
Automotive Aftermarket Industry Association (AAIA) (http://www.aftermarket.org/)
Alliance Of Automotive Service Providers (AASP) (http://www.autoserviceproviders.com/)
Automotive Composites Alliance (ACA) (http://www.autocomposites.org/)
Association of Diesel Specialists (ADS) (http://www.diesel.org/)
Engine Builders Association (AERA) (www.aera.org)
Automotive Industry Action Group (AIAG) (http://www.aiag.org/)
Automotive Recycler's Association (ARA) (http://www.a-r-a.org/)
Automotive Service Association (ASA) (http://www.asashop.org/)
National Institute for Automotive Service Excellence (ASE) (http://www.asecert.org/)
American Salvage Pool Association (ASPA) (http://www.aspa.com/)
Automotive Warehouse Distributor Association (AWDA) (http://www.awda.org/)
California Bureau of Automotive Repair (BAR) (http://www.autorepair.ca.gov/)
California Service Station and Automotive Repair Association (CSSARA) (http://www.cssara.org/)
Inter-Industry Conference on Auto Collision Repair (I-CAR) (http://www.i-car.com/)
Japanese Automobile Manufacturers Association (JAMA) (http://www.jama.org/)
Motor & Equipment Manufacturers Association (MEMA) (http://www.mema.org/)
National Automotive Technicians Education Foundation (NATEF) (http://www.natef.org/)
Society for the Advancement of Autodynamics (SAA) (http://www.autodynamics.org/)
Specialty Equipment Market Association (SEMA) (http://www.sema.org/)

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Industry Information
Alameda County Auto Repair Information
Popular Vehicle Makes & Models in Alameda CountyTypes of Auto Repairs Available in Alameda County Cities Served by Auto Repair Shops in Alameda CountyAlameda County Auto Repair Shops Serve These Zip Codes
Acura MDXdomestic auto repairAlameda
Albany
Ashland
Berkeley
Castro Valley
Cherryland
Dublin
Emeryville
Fremont
Hayward
Komandorski Village
Livermore
Mount Eden
Newark
Oakland
Piedmont
Pleasanton
Russell City
San Leandro
San Lorenzo
Sunol
Union City
94501
94502
94536
94537
94538
94539
94540
94541
94542
94543
94544
94545
94546
94550
94551
94552
94555
94557
94560
94566
94568
94577
94578
94579
94580
94586
94587
94588
94601
94602
94603
94604
94605
94606
94607
94608
94609
94610
94611
94612
94613
94614
94615
94617
94618
94619
94620
94621
94623
94624
94661
94662
94701
94702
94703
94704
94705
94706
94707
94708
94709
94710
94712
BMW 3 Seriesforeign car repair
Chevrolet Camaroauto electrical repair
Chevrolet Equinoxauto brake repair
Chevrolet ImpalaEuropean auto repair
Chevy SilveradoJapanese auto repair
Dodge Ram Pickupauto engine repairs
Ford F-150mobile auto repair
Ford Fiestacar window repair
Ford Focusauto radiator repair
Ford Mustangtransmission repair
GMC Sierraair conditioner repair
Honda Accordcar tire repair
Honda Civicmuffler repairs
Honda CR-Vauto tune-up
Honda Odysseyauto diagnostics
Hyundai Elantraclutch repairs
Hyundai Sonataautomobile oil change
Kia Sorentoauto ignition repairs
Mazda MAZDA 3car problem diagnostic
Mercedes-Benz E-Classmechanical auto repairs
Nissan Altimaauto smog repairs
Nissan Muranorough idling
Subaru Outbackfuel injection repair
Toyota Camryfull engine overhauls
Toyota Corollaengine rebuilding
Toyota Priuscarburetor service
Toyota RAV4timing problems
Volkswagen Jettahose replacement