Are you ready to remodel your home? Before you knock down any walls, you’ll need to figure out your design. What style are you aiming for? What are your aesthetic and functional requirements? What kinds of products do you want to incorporate? These are all important questions that need to be answered before the building can begin. To help you find the answers, we’ve asked six Diamond Certified Expert Contributors to provide their professional insights on remodeling design. Read more

We rely on our household appliances to make life easier. So, when your dishwasher no longer rinses as well as it used to or your stove top won’t turn on, your efficiently run home can screech to a halt. Determining whether to repair or replace a broken appliance can be tricky. In this article, you’ll find some guidelines to help you decide whether to call a local appliance repair technician or head to an appliance showroom to find something new.  Read more

On behalf of our Diamond Certified Resource team, I want to wish you and your family a wonderful holiday season. It was a year like none other. Together, we endured intermittent lockdowns and chaotic conditions. And when you’re responsible for running a local company, you have to adapt and look out for your customers and staff. I’m pleased to report that our Diamond Certified companies excelled at both. Now, we prepare for the big step forward. Read more

This year has been like none other. Our Diamond Certified company owners have been working hard to make lemonade from lemons, staying strong to help employees while securing the long-term future of their companies.

This is the time of year to thank special people and reflect on outstanding deeds—an ideal precursor for personal and business planning. Besides focusing on family members and friends, I’m pleased to report that on the whole, Diamond Certified companies have done better than most during the COVID-induced changes to our operating environment. Almost all have hung in there, with only a handful failing or picking this time to retire. Read more

Times have changed, and so have consumers. The pandemic has made them cautious of interacting outside of their family circle. So, in order to win their trust and earn their business, you need to make them feel comfortable and show them that you prioritize health safety in every aspect of your operations. That’s where your HealthSafety Qualified (HSQ) advantage comes in.

We introduced HSQ back in June, and the results have been impressive! HSQ works well for companies like yours because a third-party certification showing that a company follows best practices for health safety makes people feel more confident about working with you. Read more

We all know that when things don’t go as planned in business, one side of the story might end up on Yelp. As a Diamond Certified company, you most likely made every effort to resolve the customer’s concerns in a fair and timely manner. You may have a lot of conflicting feelings about the reviewer and Yelp, and you might even be concerned that the review could negatively impact your business. Read more