Independently Rated Highest in Quality
F i f t h                              Consecutive Year        
Originally Earned:
October 2007
We declare that Pacific Landscaping HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1171
(925) 526-5983
1454 Whitecliff Way
Walnut Creek, CA 94596

Pacific Landscaping provides Contra Costa County homeowners with a variety of residential landscaping services, including new installation, remodeling, drainage, masonry, planting and irrigation. The company can also build decks, retaining walls, hardscapes, arbors, patios, gazebos and more.

Owner Vic Cvijanovic established Pacific Landscaping after spending many years working for other landscaping firms in the Bay Area. He says he wanted to work for a company that embodied his standards for quality and good-faith business practices, and he felt creating his own firm was the best way to offer the excellence that he felt homeowners deserved.

Pacific Landscaping also offers design services to clients with landscaping construction or remodeling projects. “We work with our customers’ budgets and select the best materials to create functional designs that stand the test of time,” says Mr. Cvijanovic. The company works on a project-by-project basis, which allows it to focus on quality and keep to the schedules it sets.

Company Philosophy

“We proudly stand behind our motto: ‘When promised, as promised.’ We never promise work we can’t deliver, and we won’t compromise on quality. Our ultimate goal is to develop lasting relationships with our clients so we can serve all their future landscaping needs.”

Serving all of Contra Costa County including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Pleasant Hill, San Pablo, Oakley, Pinole and Orinda.

Drainage
Hardscaping
Decks
Gazebos
Patios
Retaining Walls

Comparative Summary

According to Pacific Landscaping's owner, Vic Cvijanovic, the most common reaction to his company's jobs is, “It’s much better than I anticipated.” Mr. Cvijanovic attributes his company’s success to an unwavering commitment to superior workmanship and an absolute refusal to take any shortcuts. In 1986, frustrated by the less-than-stellar work turned out by his former employers, Mr. Cvijanovic set...
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Frequently Asked Questions

Q: Once you start on my project, will you focus on it until it’s finished
A: "Absolutely. I do one project at a time—just you, no one else."
Q: Do you demand full payment in advance?
A: "Never. You pay the whole amount when the project is completed to your satisfaction."
Q: Can I call some people you’ve worked with before?
A: "I’m happy to give you telephone numbers of past clients. Ask them about my service and my character."
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Map

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Industry Info

No matter how good your landscaper’s ideas are, they shouldn’t be implemented without your prior approval.
Often, contractors have ideas—perhaps at the last minute—for improving your landscaping project, but then unilaterally implement the changes without prior approval or even discussion. “It happens many times,” says Vic...
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Findings based on statistically reliable research from 59 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Legal & Finance

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 59

Diamond Certified Qualification

Based on 59 customer surveys, we declare
Pacific Landscaping
has passed all rating steps and has earned
The Diamond Certified Award
No. 1171
Continuously qualified since October 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Carl W. Verified Customer Name
"They were very professional. They came in and did a nice job. They cleaned up and were out of there. The charges were very reasonable."
See All Survey Responses
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

See video

Company Capabilities Table

Pacific Landscaping
http://www.pacificscapes.com/
1454 Whitecliff Way
Walnut Creek, CA 94596
(925) 526-5983
DCID9259381777

Mon - Fri: 8am - 6pm  

Serving all of Contra Costa County including Walnut Creek, Pittsburg, Concord, Richmond, Antioch, Pleasant Hill, San Pablo, Oakley, Pinole and Orinda.

Vic Cvijanovic
23
5
624298
Liability Insurance, Worker's Compensation
Better Business Bureau
1987
Drainage, Hardscaping, Decks, Gazebos, Patios, Retaining Walls, Softscape, Arbors, Barbecue, Fireplace and Fire Pit Construction
Residential
Lifetime Warranty
Contra Costa Landscape - Contractor

Photo & Video Gallery

Pacific Landscaping
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Pacific Landscaping
Masonry Work
Mike's Bar
Pacific Landscaping
Phoenix AZ
Planting Bed

Survey Responses For

Pacific Landscaping

Pacific Landscaping: Average 9.4 out of 10 based on 49 unique customer surveys of these open ended questions.
Customer Name
First name and last initial used to protect the privacy of the customer.
Verified Customer Name
Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.
Q1
Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2
Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4
Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
Carl W. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very professional. They came in and did a nice job. They cleaned up and were out of there. The charges were very reasonable."

Greer B. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time and on budget. They were there everyday doing the work. They were great."

Janet G. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was punctual and quick. He addressed any details that we wanted attended to."

Jennifer D. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were very good about working with my crazy ideas. They were always on time and always there. They had good suggestions. I would say they were priced competitively. I was really happy with what I got."

John B. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Everyone was really polite, the guys and the owner."

Arlis T. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that they stayed on the job until they were finished. They didn't jump around and do other jobs. Their workers were very nice and polite. He called and informed me about everything that was happening."

Fred H. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They did what they said they were going to do in the time they said they would do it. They cleaned up and took everything with them afterwards. I was really amazed that they finished it in one day."

Richard S. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His workmanship and ability to show up on time."

Sue E. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They paid attention to detail, and they were very knowledgeable."

Gus C. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"The quality of work."

Frances F. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Vic was terrific, and he looked out for my best interests. If what I wanted done wasn't economically feasible, he told me and then made other suggestions."

Kathy D. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They got the job done when they said they would and cleaned up after themselves everyday, so I could walk around with ease."

Garry V. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked that they were on time and completed the job before they started someone else's job."

Faith T. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I thought that the owner of the company was extremely considerate of my budget. He promised a professional job on time, and he delivered. It was a great job."

Steve L. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were timely and did what they said they were going to do. Vic was wonderful to work with. He listened to our concerns and needs, and he gave us suggestions. The crew was fantastic. They exceeded my expectations."

Cynthia H. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Vic had the best team. They were very honorable, considerate, and respectful of my elderly mom. I've had bad experiences with contractors and landscapers in the past, but these guys were an absolutely terrific group."

Joan C. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He finished on time, and his crew did everything well. They were very professional."

Jeff L. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their professionalism and the quality of their work."

B.Z. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"His timeliness and his honesty."

Phil D. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Vic's honesty and his extreme conscientiousness."

Randy L. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Their creativity in the deck that they proposed."

Cheril W. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were quick, clean, and they did a good job."

Mike L. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"When he said they would do something, they did it on time, just like it says on his business card, 'on time as promised.' They were on time and on the up and up with everything."

Patty K. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Always on time, clean, and they did everything they said they would do."

Audry L. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"He was prompt, came when he said he would, and the job was done when he said it would be. I was very happy with the work they did."

Jeff L. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were reliable, reasonably priced, and they were here on time every day."

Tim T. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"Vic is a very hands-on guy, and he knows what he is talking about. We have used his services three times now."

Wendy R. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked his follow-up. They were on time and did a good job."

Matthias V. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"I liked their dedication to the job. They did excellent work, and I was very impressed."

Mike K. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"They were on time, efficient, and did quality work. He did what he said he was going to do."

Keith K. Verified Pacific Landscaping Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:"We really liked that they always delivered what they promised, and their estimates were accurate."

Adam S. Verified Pacific Landscaping Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time and they finished their work."

James K. Verified Pacific Landscaping Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were on time, professional, and they did what they promised they would do. We have a very difficult slope in our backyard, but they were just about perfect with what they did to it."

Kathleen H. Verified Pacific Landscaping Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"I thought they were very helpful in coming up with solutions and suggestions to resolve our landscaping problems. They did some repair work, including erosion repair."

Mary F. Verified Pacific Landscaping Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were great and on time. They cleaned up."

Ron M. Verified Pacific Landscaping Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They were prompt. They came on time and finished on time. They did what they said they would. We thought Vic was very clever about coming up with a design that worked well for us. He built on some of the things we had in mind. He did it quickly. They listened to us and were very receptive. The work crew was very good and cooperative."

Richard T. Verified Pacific Landscaping Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"He came on time."

Scott T. Verified Pacific Landscaping Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It was quick and reasonably priced. They cleaned up afterwards, and they did a nice job overall."

Anita B. Verified Pacific Landscaping Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They explained everything to my satisfaction. They were on time, they worked hard, and they met their timeline."

David A. Verified Pacific Landscaping Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came in and got the job done right away."

Tracy S. Verified Pacific Landscaping Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They delivered on time and almost on budget. They cleaned up after themselves, and they really did a great job. We were very pleased."

George F. Verified Pacific Landscaping Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"It's all fine."

Andy B. Verified Pacific Landscaping Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"The professionalism."

Charolette F. Verified Pacific Landscaping Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They worked with what I wanted, and I got what I asked for."

Corine A. Verified Pacific Landscaping Customer Name
Q1:9 out of 10
Q2:Yes
Q3 & Q4:"They came out when they said they would, and they were completely prepared to work when they got here. All their supplies were laid out, and they did a beautiful job. Vic is easy to talk to and very knowledgeable. I have recommended their services to seve."

Carter G. Verified Pacific Landscaping Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They stuck to the schedule, and everything was very neat and clean when they finished."

Paul C. Verified Pacific Landscaping Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"Good communication skills and the knowledge they provided."

Joseph J. Verified Pacific Landscaping Customer Name
Q1:8 out of 10
Q2:Yes
Q3 & Q4:"They got the job done just as they said they would, and it took less time than I thought. They put everything away every night, so it didn't look disorderly."

Leslie S. Verified Pacific Landscaping Customer Name
Q1:3 out of 10
Q2:No
Q3 & Q4:"Nothing."