Diamond Certified Company Report

AcuStruct

Diamond Certified Company Report

AcuStruct

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 125 VERIFIED CUSTOMERS i

Bob E.

VERIFIED AcuStruct CUSTOMER

1 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job at a reasonable price. They were reliable and neat.

They did great work.

Brandon

VERIFIED AcuStruct CUSTOMER

2 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

Knowledgeable, honest, fairly priced, and experienced, the owner is a nice guy and easy to work with.

How easy Dan was to work with, their efficiency, and their flexibility with timing

Dan

VERIFIED AcuStruct CUSTOMER

3 of 125

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were reliable, and they completed the work on time and on budget. There were no real issues.

They delivered what they promised.

Read All 125 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Dan Yust, President

AcuStruct is a general contracting firm specializing in structural concrete repairs and soil stabilization. Projects include all types of foundation repairs, including pipe pile, helical anchors and drilled concrete piers. AcuStruct repairs, replaces and constructs new structural retaining walls, including soldier pile walls, cast-in-place concrete walls and larger structural walls with tie-backs. The company utilizes its A, B, C-10 and C-50 license classifications to offer foundation underpinning, rebar fabrication, and other work necessary to establish and maintain strong foundations.

President Dan Yust has been in the construction industry for more than 20 years and has an extensive background in foundation repair and replacement. Today, he says he applies his experience to providing superior workmanship and service for clients throughout Northern California. “We make sure every job benefits from our expertise, experience and proficiency.”

AcuStruct employs a complete crew of experienced superintendents, foremen and laborers who have come across all types of situations during the course of their work. “We also use independent engineering consultants and inspectors to avoid any potential conflict of interest,” says Mr. Yust. “Keeping inspection and construction responsibilities separate can be critical for defining the scope of work and employing best practices toward reaching our goals.”

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON AcuStruct

Service AREA

Contra Costa County
Marin County
Alameda County

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SERVICES PERFORMED

Foundation Repairs From Settling, Movement & Age; Foundation Repairs, Including Underpinning With Concrete Piers, Pipe Piles, Helical Anchors & Hand-Dug Piers; Foundation Replacement; Structural Retaining Wall Replacements & New Retaining Walls; Large Tie-Back Walls; Slide Repairs; Excavation; Drainage Systems; Portable/Limited Access Drilling

DIAMOND CERTIFIED RESEARCHED ARTICLES ON AcuStruct

One of AcuStruct’s service trucks on a jobsite

Company Profile

AcuStruct is a general contracting firm specializing in structural concrete repairs and soil stabilization. Projects include all types of foundation repairs, including pipe pile, helical anchors and drilled concrete piers. AcuStruct repairs, replaces and constructs new structural retaining walls, including soldier pile walls, cast-in-place concrete walls and larger structural walls with tie-backs. The company utilizes its A, B, C-10 and C-50 license classifications to offer foundation underpinning, rebar fabrication, and other work necessary to establish and maintain strong foundations.

President Dan Yust has been in the construction industry for more than 20 years and has an extensive background in foundation repair and replacement. Today, he says he applies his experience to providing superior workmanship and service for clients throughout Northern California. “We make sure every job benefits from our expertise, experience and proficiency.”

AcuStruct employs a complete crew of experienced superintendents, foremen and laborers who have come across all types of situations during the course of their work. “We also use independent engineering consultants and inspectors to avoid any potential conflict of interest,” says Mr. Yust. “Keeping inspection and construction responsibilities separate can be critical for defining the scope of work and employing best practices toward reaching our goals.”

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Company Philosophy

“We’re a detail-oriented company, and we communicate with our clients every day. Our owners personally oversee daily operations on each job, which ensures quality control and makes the foundation repair process go as smoothly as possible. We make sure our clients understand every part of the job.”

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Comparative Summary

AcuStruct, Inc. is an engineering contractor that concentrates on soil-related problems such as landslides, retaining structures, drainage, erosion control, underpinning, and foundation corrective work. Expertise, experience and proficiency are characteristics that mark AcuStruct’s work, says owner Dan Yust.

While customer satisfaction continues to be a prime reason new clients come to AcuStruct, Mr. Yust thinks it’s something else that sets his company apart. “We don’t subcontract out any part of a job, and we own and operate all of our equipment,” he says. Owning and operating all the machinery needed for a job cuts out the inefficiencies of using a subcontractor. AcuStruct is able to perform all the functions that soil and foundation repair projects require.

Mr. Yust explains that a key advantage of using AcuStruct is that it offers a complete crew of knowledgeable foremen and engineers who can adequately analyze and diagnose any situation, as well as design and implement a plan for repair. “We also don’t have in-house engineering,” he says. “We work with independent engineering consultants who work directly with property owners to avoid any potential conflict of interest.” Keeping those two elements of a potential project separate can be critical in determining what work is truly necessary.

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Industry Info

Foundation repair is a specialized business, and finding an experienced contractor is important. However, there are a few things you should look into before making your choice.

For one, it’s a good idea to get a complete list of a contractor’s previous clients over the past few years and contact three to five of them. Also, check the financial health of the company through ratings services such as Dun & Bradstreet, or, for complaints, the California Contractors State License Board’s website.

Workers’ compensation insurance is another important area to investigate. Because of the type of work involved in foundation repair, it’s especially critical for a contractor to carry it. In a case where a contractor is using a subcontractor for drilling, check the license and insurance status of those companies as well.

Several variables affect the costs of foundation projects, including:

• An assessment by a structural engineering
• A soil assessment report by a geotechnical engineer
• Seismic considerations
• Underground obstacles (from previous work) or natural obstructions

“Right now, there are some general contractors trying to get into the foundation repair industry because the market is slow in some other areas of the business,” says Dan Yust, owner of AcuStruct Inc. in Concord. “Many just don’t have the experience, so you need someone who really knows the risks and has enough experience to know how to make a realistic bid.” A prospective contractor should include a complete plan based on the recommendation of the engineering assessments. Find out what the remedies include and what the process will be if other problems arise after work begins.

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Frequently Asked Questions

Q: Where do I start with a construction project?

A: The first step is to speak with an engineer and get recommendations about what work should be done to correct a problem.

Q: How long will my job take?

A: It depends on the scope of the job. We communicate regularly with homeowners to review the schedule and status of a project.

Q: Does your insurance cover foundation work?

A: Yes. Being insured for foundation work is important, because some contractors aren’t aware that it can be excluded based on the type of coverage they purchase.

Q: Do you guarantee your work?

A: We generally guarantee work for five years.

Q: Do I have to completely level my structure?

A: Based on assessments made by an engineer, we make recommendations we believe to be in the best interest of the homeowner. In some cases, people choose to save money by not completely leveling a home if they determine the risk is low enough.

Q: What’s the process for getting a permit?

A: Once we’re awarded a contract, we take care of everything, including the permit.

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SELECTED PHOTOS FROM AcuStruct

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Diamond Certified RATINGS ON AcuStruct
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 125 VERIFIED CUSTOMERS i

Bob E.

VERIFIED AcuStruct CUSTOMER

1 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

They did a great job at a reasonable price. They were reliable and neat.

They did great work.

Brandon

VERIFIED AcuStruct CUSTOMER

2 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

Knowledgeable, honest, fairly priced, and experienced, the owner is a nice guy and easy to work with.

How easy Dan was to work with, their efficiency, and their flexibility with timing

Dan

VERIFIED AcuStruct CUSTOMER

3 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

They were reliable, and they completed the work on time and on budget. There were no real issues.

They delivered what they promised.

Natalie C.

VERIFIED AcuStruct CUSTOMER

4 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

They were very professional and had all of the right tools and knowledge to provide what we needed to move forward with our project. Dan is honestly the most knowledgeable guy in this field, from what our general contractor says.

They were swift. They got the work done quickly.

Doug L.

VERIFIED AcuStruct CUSTOMER

5 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

I thought they did good. We were able to get things situated and get all of the other things done. We were doing quite a bit of work. They played one of the bigger roles.

They were able to coordinate with all of the other people and accommodate them.

Terry P.

VERIFIED AcuStruct CUSTOMER

6 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

They got the job done in a timely manor, and they were very straightforward with the solution of the repair.

As I said, they were quick and straightforward.

Tom C.

VERIFIED AcuStruct CUSTOMER

7 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

They did a retaining wall, a pretty big one, and its been fine so far. The work was very clean and looks great.

They were quick and on-the-ball about the work and time frame.

Steve B.

VERIFIED AcuStruct CUSTOMER

8 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

They were okay. They helped with a few things through our general contractor. They do pretty good work from what we were told. Things look great, and we haven't had any issues at all.

They were able to follow our timeline.

Michael M.

VERIFIED AcuStruct CUSTOMER

9 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

They were great.

No comment.

Joe N.

VERIFIED AcuStruct CUSTOMER

10 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

They were very good. I would highly recommend people to Dan and his team, and his references are just as good as he is. If there is anything that needs to be addressed in addition to Dan's work, he will know someone.

I thought it was the actual knowledge and the performance of the job

Scott L.

VERIFIED AcuStruct CUSTOMER

11 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

I would tell others to use them.

They were on time and did high quality work. They followed up with the basic inspections after completion.

Chad T.

VERIFIED AcuStruct CUSTOMER

12 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

I thought that the price was reasonable. It fit my schedule. They did it quickly and did it all perfectly for the deck to be built.

The scheduling was great. They accommodated the schedule. It was a hilltop location, and the price was really great.

Brandon H.

VERIFIED AcuStruct CUSTOMER

13 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

I thought the work they did for me was amazing. They were very detailed oriented. They thought out the plan of attack for the foundation repair and gave me some recommendations for others that helped with the design process.

Dan is a great guy. He truly cares about his trade and quality of work.

Judy M.

VERIFIED AcuStruct CUSTOMER

14 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

He came out on time and did a very thorough proposal and inspection. He was able to make things easier on us by taking the job and completing it in a timely manner. It was a great experience. I couldn't expect more.

He was just all around 100%. He was on top of everything.

David M.

VERIFIED AcuStruct CUSTOMER

15 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

They were very solid. I didn't expect the work to go this way. The initial way we ended up needing Dan was presented in a problematic way. He took what we were looking at as a problem and made it a feature of the project. It was amazing.

I think the fact that he took a problem and completely "180" it, is amazing.

Marco T.

VERIFIED AcuStruct CUSTOMER

16 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

I thought that they had a good grasp around what we were looking to achieve.

I liked that they were able to get us to the point of finishing up the rest of the project. We were at a standstill for a little while they designed a couple things.

Glen G.

VERIFIED AcuStruct CUSTOMER

17 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

Well, I recently figured out that they are one of the best foundation companies in Northern California. They do a lot of contract work for the state because of their reputation.

They have been super reliable, efficient in design, and they do some of the best quality of concrete work that I've ever seen.

David Y.

VERIFIED AcuStruct CUSTOMER

18 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

Great value

They were super reliable, very affordable, and professional. I was incredibly satisfied.

Dino G.

VERIFIED AcuStruct CUSTOMER

19 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

Very knowledgeable and experts in their field

They follow through with what they promise to do.

Gary

VERIFIED AcuStruct CUSTOMER

20 of 125

Quality 10
10
Loyalty Yes
CRITIQUE

They got the job done quickly and efficiently.

They efficiently satisfied my needs.

Read All 125 Survey Responses at Ratings View

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