Diamond Certified Company Report

Dana Lund Landscaping, LLC

Diamond Certified Company Report

Dana Lund Landscaping, LLC

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 225 VERIFIED CUSTOMERS i

Ms. G.

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

1 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are great to work with.

They are very knowledgeable and helpful.

Mr. H.

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

2 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they are reliable, knowledgeable, and work well with the client

I liked the fact that they were able to customize the work to our modern style.

Mr. J.

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

3 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They offer high quality, and they are very knowledgeable.

They are consistent with their quality. We used them once a long time ago, and they worked from sun up till sun down. At the time, we were very pleased with their dedication to their work. We used them again later, and they maintained the work standards they used the first time we used them.

Read All 225 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Dana Lund Landscaping, LLC is a full-service landscape construction firm that designs and creates unique outdoor environments for residential clients in Contra Costa and Alameda Counties. The company’s experienced landscaping professionals are trained to handle a wide variety of projects, including decking, arbors, patio covers and custom fencing; natural water effects and fountains; outdoor kitchens, built-in barbecues and fire pits; irrigation, drainage and planting; and more.

Owner Dana Lund says his three decades of landscaping experience have allowed him to develop installation and design methods that guarantee customer satisfaction. “We’re a self-trained company—everybody who works here has been trained in our methods and understands what we strive for in terms of quality. Also, having an in-house staff means we have complete control over every project and can perform work on a continuous basis to ensure timely completion.”

Dana Lund Landscaping’s designers are experts in the Bay Area’s distinctive microclimates, soil types and native plants, which allows them to offer a variety of design options and solve challenges that are produced by difficult sites. “We use our experience and knowledge to create outdoor spaces that are customized for our clients’ lifestyles,” says Mr. Lund. “We enjoy a challenge and can create solutions for even the most difficult landscape situations.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Dana Lund Landscaping, LLC

COMPANY CONTACT
Service AREA

Alameda County
Contra Costa County

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SERVICES PERFORMED

Design & Construction Services
Landscape
Hardscape
Barbecues
Arbors
Fencing
Irrigation
Drainage

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Dana Lund Landscaping, LLC

Company Profile

Dana Lund Landscaping, LLC is a full-service landscape construction firm that designs and creates unique outdoor environments for residential clients in Contra Costa and Alameda Counties. The company’s experienced landscaping professionals are trained to handle a wide variety of projects, including decking, arbors, patio covers and custom fencing; natural water effects and fountains; outdoor kitchens, built-in barbecues and fire pits; irrigation, drainage and planting; and more.

Owner Dana Lund says his three decades of landscaping experience have allowed him to develop installation and design methods that guarantee customer satisfaction. “We’re a self-trained company—everybody who works here has been trained in our methods and understands what we strive for in terms of quality. Also, having an in-house staff means we have complete control over every project and can perform work on a continuous basis to ensure timely completion.”

Dana Lund Landscaping’s designers are experts in the Bay Area’s distinctive microclimates, soil types and native plants, which allows them to offer a variety of design options and solve challenges that are produced by difficult sites. “We use our experience and knowledge to create outdoor spaces that are customized for our clients’ lifestyles,” says Mr. Lund. “We enjoy a challenge and can create solutions for even the most difficult landscape situations.”

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Company Philosophy

“We’re dedicated to satisfying our customers by offering high-quality work that meets their design and creativity goals. We understand the importance of client communication, so we’re always available to talk to our customers, answer their questions and provide them with guidance throughout their projects.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for landscaping companies that have earned the prestigious Diamond Certified award. For Dana Lund Landscaping, LLC, the key to achieving and maintaining customer satisfaction is simple: provide high-quality landscaping services that meet or exceed the expectations of every client. “Customer satisfaction is definitely our top priority,” confirms owner Dana Lund. “We listen intently to our clients’ ideas and consider them very important to our work, and they really respond to that.”

Dana Lund Landscaping has been providing design/build landscaping services for residential clients in Contra Costa and Alameda Counties since 1980. The company handles a wide range of landscaping projects, including custom gardens, outdoor barbeques, backyard fireplaces, arbors, fences and water features. Its in-house design capabilities allow clients to choose between creating individualized plans and working from plans drawn by other designers.

Unlike landscaping companies that hire subcontractors to handle certain aspects of their projects, Dana Lund Landscaping has the ability to perform all the work necessary for every job. “We put the whole project together, so the homeowner only has to deal with one company,” explains Mr. Lund. “That way, there’s no confusion as to who is responsible—it all comes down to us.”

Another distinguishing feature of Dana Lund Landscaping is its highly trained, experienced employees, many of whom have been with the company for 20 to 30 years. “We’ve spent a long time carefully developing the quality of our work,” says Mr. Lund. “Our employees have spent decades perfecting our methods and specializing in certain areas of landscaping, which allows them to provide work of the highest quality. They bring their vast amounts of industry expertise to every job, no matter how large or small.”

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Industry Info

Take simple steps to reduce your landscape water usage.

Whether you’re investing in new, drought-resistant landscaping or making eco-friendly changes to your existing yard, your main goal should be to minimize your water usage while maximizing your space. Dana Lund, owner of Dana Lund Landscaping, LLC in Danville, says adopting water-efficient landscaping practices is easier today than it’s ever been. “Drip irrigation systems are a perfect example. Unlike spray systems or sprinklers, which spray water over a large area, drip systems deposit water directly to the base of the plants, which conserves resources and saves money.”

To further conserve water while still maintaining a healthy, attractive lawn, consider the following tips:

  • Purchase drought resistant plants—they’re often native to your area and require less water than most plants.
  • Install an irrigation system with automatic controllers that have rain and moisture sensors.
  • Replace traditional turf with water-efficient strains of grass, artificial turf or hard surfaces that don’t require watering.
  • Improve your soil so it collects and retains water. Ways to accomplish this include mulching, aerating and loosening compact soil.
  • Group plants according to their water requirements to accelerate the watering process.
  • Water plants early in the morning or after sundown to avoid evaporation.
  • Hand water plants using a watering can or hose with an automatic shut-off nozzle whenever possible.
  • Regularly inspect your irrigation system for leaks, clogs, broken sprinkler and drip heads, misaimed watering heads, and overflow into street gutters and paved areas.
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Frequently Asked Questions

Q: How much will my landscaping project cost?
A: Instead of playing a guessing game, we’ll meet with you and discuss the best course of action. We’ll develop a bid or a plan, and there’s no cost obligation before we give you a price. We feel obligated to make sure you understand exactly what you’re getting for your money.

Q: How long will my landscaping project take to complete?
A: It depends on the project, but we’ll complete the job as quickly as possible without sacrificing quality. When our crew starts your project, they’ll work on it until it’s done—there’s no downtime. Also, since we use our own employees throughout every phase of the job, we have complete control over our scheduling.

Q: Do you have experience with my type of project?
A: We’ve worked on all types of landscaping projects. We can show you a comprehensive portfolio or take you on a tour of past jobs so you can see exactly what we’ve done.

Q: Will you communicate with me throughout my project?
A: Absolutely. We keep communication lines open and can answer any questions you may have throughout the process. We also keep in contact with our clients as much as possible after their projects are complete.

Q: Who will maintain my new landscape?
A: After your project is complete, we’ll do a final walkthrough and explain how you can care for your yard. We can also refer numerous reputable landscape maintenance companies.

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SELECTED PHOTOS FROM Dana Lund Landscaping, LLC

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Dana Lund Landscaping, LLC WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Dana Lund Landscaping, LLC
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 225 VERIFIED CUSTOMERS i
Dana Lund Landscaping, LLC : Average 9.3 out of 10 based on 225 unique customer surveys of customer satisfaction.

Ms. G.

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

1 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are great to work with.

They are very knowledgeable and helpful.

Mr. H.

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

2 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they are reliable, knowledgeable, and work well with the client

I liked the fact that they were able to customize the work to our modern style.

Mr. J.

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

3 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They offer high quality, and they are very knowledgeable.

They are consistent with their quality. We used them once a long time ago, and they worked from sun up till sun down. At the time, we were very pleased with their dedication to their work. We used them again later, and they maintained the work standards they used the first time we used them.

Mr. Walker

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

4 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were on schedule and on budget.

They were upfront with everything.

Teresa M.

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

5 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are good listeners and they do what they say they are going to do. They have really good coordination among all the different departments and people. The communication is excellent and they have a good design as well.

I like the follow-up, the follow-through, and their consistency in doing what they say they are going to do.

Bryant

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

6 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very good.

They always respond back.

M. W.

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

7 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are organized and professional. They do quality work and they follow through with everything they say they will do in the proposal.

The work was done in a timely basis, they had good communication, and they stayed within budget.

Mike T.

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

8 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very competent.

They are very competent.

Dressen

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

9 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them.

They are very professional and they made sure that everything was done correctly. They have a warranty for a year.

Gerry G.

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

10 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are not the cheapest, but they are the total package, as other landscapers were more line-oriented. Their follow-up has been great.

To be honest, Dana himself came out and was checking on what was being done and made sure things were done to the customer's satisfaction. He didn't hesitate to change things that didn't look good, and he didn't charge for it.

Helen L.

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

11 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think they do a good job. Although, they are a bit expensive.

They did a good job, and they were adaptable.

Cabral

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

12 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

Great customer service, great follow through, and they stay on their timeline.

I continue to work with them.

Culkin

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

13 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they were not the cheapest, but they were excellent and worth every penny I paid. They were with me every step of the way.

They were very capable, very talented, and they executed the big job as quickly as possible. They were on time, and they started and finished when they said they were going to. They have a one-year warranty, and they have totally stood by that, as some of the plants and trees have died, which they said would happen.

Fitch

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

14 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have good quality, they performed everything in a timely manner, and they cleaned up.

I liked the design, and everything was quality.

Burger

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

15 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very professional, they know what they are doing, and they are reliable.

They are reliable.

Suno

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

16 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

Totally hassle-free, on time every morning, and they did a super job.

They kept it really neat and worked really hard.

Larson

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

17 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very reliable

Reliable and very professional

Hinkley

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

18 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very professional, and they show up. They get the job done.

Very professional, they show up, and they get the job done.

Blair

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

19 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

Their work was impeccable, and their crew was polite, respectful, clean, and very knowledgeable. They take great pride in their work. They were hard workers, and they were dependable. They cleaned up very well. I found that they went the extra mile. They stand by their guarantee and their warranty.

I think it is the warranty guarantee, and they take care of it. It is done within days.

Freitas

VERIFIED Dana Lund Landscaping, LLC CUSTOMER

20 of 225

Quality 10
10 10
Loyalty Yes
CRITIQUE

They exceeded our expectations, and they were always on time. They kept me apprised of the progress, and they did excellent and creative work.

I think their follow-through and the actual end project

Read All 225 Survey Responses at Ratings View