Diamond Certified Company Report

Springs Construction

Diamond Certified Company Report

Springs Construction

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 94 VERIFIED CUSTOMERS i

Lindsey D.

VERIFIED Springs Construction CUSTOMER

1 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

You pay for what you get, very quality work.

I liked their knowledge of the industry, their knowledge of Redwood City and the area we were building in.

Ivan F.

VERIFIED Springs Construction CUSTOMER

2 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd highly recommend them.

They did the work very quickly and proficiently. I think they got it down.

Susan W.

VERIFIED Springs Construction CUSTOMER

3 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're dependable, they have integrity, they're trustworthy and I would use them again in a heartbeat.

That they were very responsive to my needs, they took care of things in an efficient manner, they were easily accessible and very easy to deal with.

Read All 94 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Jim Adkins, President

Since 1959, Springs Construction has partnered with homeowners to provide residential remodeling services across the Bay Area. From building new homes to remodeling kitchens and bathrooms, Springs Construction strives to be the “go-to” contractor for clients who want top-quality finished products.

The company offers a full range of construction services with a team of project managers who will handle as much of the construction process as clients wish, from pre-construction service, construction, interior design and furnishing to “turnkey” job completion. “We love complex building processes, from the challenges that retest our skills to the joy we see in our clients’ faces as they begin to enjoy their finished homes,” says President Jim Adkins. “We’re with our clients every step of the way."

Springs Construction’s methodology for building is the same regardless of the size of the project: proper planning, talented trade professionals, and great methodology and follow-up. The company’s management team is led by a team of professionals, each chosen for their field expertise and to match the client’s needs.

Read moreShow less
COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Springs Construction

Locations

The Central Bay Area

Get Directions
SERVICES PERFORMED

New Home Construction
Additions, Remodels & Basements
Kitchens & Bathrooms
Fire Restoration
Project Management
Pre-Construction Services

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Springs Construction

Seaside tranquility compliments of Springs Construction

Company Profile

Since 1959, Springs Construction has partnered with homeowners to provide residential remodeling services across the Bay Area. From building new homes to remodeling kitchens and bathrooms, Springs Construction strives to be the “go-to” contractor for clients who want top-quality finished products.

The company offers a full range of construction services with a team of project managers who will handle as much of the construction process as clients wish, from pre-construction service, construction, interior design and furnishing to “turnkey” job completion. “We love complex building processes, from the challenges that retest our skills to the joy we see in our clients’ faces as they begin to enjoy their finished homes,” says President Jim Adkins. “We’re with our clients every step of the way."

Springs Construction’s methodology for building is the same regardless of the size of the project: proper planning, talented trade professionals, and great methodology and follow-up. The company’s management team is led by a team of professionals, each chosen for their field expertise and to match the client’s needs.

Read moreRead Less
Company Philosophy

"From the idea to completion, every detail counts to make a home flawless. Our customer-focused, proactive approach to construction ensures we stay on time and within budget. We are building and remodeling homes for our clients to be proud of and enjoy for a lifetime."

Read moreRead Less
Comparative Summary

Few construction companies earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can claim more than 50 years of industry experience, but that’s exactly the case for Springs Construction. Designer Elizabeth Springs says those five decades of experience give the company’s employees an intuitive understanding of the detailed scope of each project. “Every time we present an estimate or start a job, we know what it will cost, how long it will take and what challenges we’ll have to face. Our experience makes the process go very smoothly.”

Springs Construction provides complete residential construction services for clients throughout the Bay Area, including new home construction, kitchen and bathroom remodeling, additions and fire restorations. The family-owned and operated company also maintains an in-house design studio, which allows its interior designers and construction managers to collaborate and deliver projects as quickly as possible.

Unlike construction firms that offer limited services or only take on certain types of jobs, Springs Construction’s services cover every step of the building and remodeling process, from pre-construction consulting to project completion. Ms. Springs says this approach allows the company to improve speed, manage projects more efficiently and support construction managers with in-house designers, which ultimately results in better outcomes. “Even when we’re working with a client’s architect, having our designers on staff to support the homeowner during construction expedites the process and results in the homeowner getting exactly what they want.”

Another distinguishing characteristic of Springs Construction is its dedication to quality control. The company’s staff firmly believes that in order to deliver projects for the lowest possible prices, all work must be performed correctly from the very beginning. “Our field supervisors continually check each project to ensure everything goes according to plan,” says Ms. Springs. “We never leave a job until we’re absolutely positive it’s been completed correctly.”

Read moreRead Less
Industry Info

Design your new home, remodel or addition with accessibility and convenience in mind. If you’re planning to redesign or remodel your home, don’t overlook changes that will increase functionality and ease of living throughout the house. Even if you don’t have any major remodeling projects in mind, a few simple additions or alterations can pay big dividends by making daily chores much easier and adding value to your home if you decide to sell it later. Consider the following tips:

• Replace doorknobs with lever-style handles. Install “D-style” handles or pull hardware on cabinetry for ease of use and a finished look. While in the planning stages of a remodel, increase door widths to accommodate future lifestyle needs.
• Replacing carpeting with hard surface flooring will dramatically reduce indoor dirt and simplify cleaning, making it easier for people of all ages to maneuver.
• Reorganize shelves and pantries so the heaviest and most commonly used items are within easy reach. You can also install slide-out shelves in kitchen cabinets and pantries to improve access and increase storage.
• When replacing kitchen appliances, consider those that require less reaching and bending. Some refrigerator models come with a freezer on the side or bottom rather than the top, which makes it easier to handle heavy frozen items. Several manufacturers make refrigerators, freezers and dishwashers that slide out like drawers, which makes loading and unloading much easier. Always look for Energy Star rated appliances.
• When considering an addition for a two story remodel, stacked closets framed properly can easily accommodate a future residential elevator.
• For bathroom remodels, replace an enclosed vanity with a pedestal sink to enhance leg room. If you currently have a bathtub/shower combination but rarely use the tub, consider installing a walk-in shower with hand shower and thermostatic temperature controls. New countertop and flooring products can add color and drama with the added advantage of ease of maintenance.

Read moreRead Less
Frequently Asked Questions

Q: How much will my project cost?

A: Each project is different, but the real question to ask yourself is, ‘How much do I want to invest?’ Home improvements are investments in both your home’s value and your quality of life. We can either work from a set investment and build to fit that budget, or we can work from a wish list and complete the highest priority work first. Either way, our goal is to help you get the most out of your investment.

Q: Why do bathroom remodels take so long to complete?

A: Many people are surprised by how long a bathroom remodel takes, given that it’s such a small room. A bathroom remodeling project can involve eight different trades or more—and a minimum of four building department inspections that have to be coordinated. Arranging to have the right tradesmen onsite when they’re needed is challenging from a management perspective. But with our experience, you can be assured that we’ll deliver your bathroom remodel on schedule, if not sooner.

Q: Can I choose the materials to use in my remodel?

A: Yes. Our designers will work with you to choose materials that fit your lifestyle and meet your budget criteria.

Q: Will you work with my architect or other tradesmen with whom I’m familiar?

A: Absolutely. We work with many different architects, and we’re happy to work with any subcontractors you’ve had good experiences with, providing they conform to our subcontractor requirements and agreements. Working with people you know and trust is often the best way to ensure your satisfaction.

Q: Should I have a design in hand before making a commitment to start the bid process?

A: Yes. Having a solid design from the beginning pays off in the long run because it defines the scope of the job, reduces costs and speeds up the process. Investing in the design is money well spent.

Q: How do you handle changes once a project is underway?

A: We generate a ‘Change Order’ for our client’s approval. Changes are an inevitable part of this business. Unforeseen field conditions can generate a Change Order. As clients become more familiar with the plans, they often can increase the scope of work or change material selections. We’re happy to incorporate these changes, but they can increase the cost and lengthen the schedule. Usually these changes are worthwhile. We want to make sure you get exactly what you want.

Read moreRead Less

SELECTED PHOTOS FROM Springs Construction

View Comments
Shares

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Jim Adkins

Expert CONTRIBUTOR PROFILE
  • Jim Adkins is a 24-year veteran of the construction industry and vice president of Springs Construction, a Diamond Certified company since 2004. He can be reached at (650) 720-5949 or by email.

Jim Adkins: Finishing Strong

By James Florence, Diamond Certified Resource Reporter

REDWOOD CITY – While he’s since made a successful career for himself, Jim Adkins’ involvement in the construction industry began with a rude awakening. “I started out as a teenager, working summers for my grandfather, Walter Springs Sr.,” he recalls. “I remember coming to work the first day and thinking I was going to do something easy like drive around in a truck or backhoe. When I walked into my grandfather’s office, he pointed to a brand new shovel in the corner and told me that when I learned how to use that tool, he’d give me the next one. Basically, I started my career making blisters!”

Despite a less-than-idyllic start, Jim went on to become well-versed in all aspects of construction and eventually earned his certification as a master finish carpenter. Today, as president of Springs Construction, Jim says he enjoys building relationships with clients as much as he does building their homes. “I always tell people that my favorite part of the job is handing the keys to the clients and telling them, ‘Here’s your new home!’ The whole process is very rewarding.”

A native of Northern California, Jim lived in various parts of the San Francisco area before finally settling in San Jose, where he lives with his wife, Chris, and their children, Laurel and Bryce. He says his favorite part about living and working in the Bay Area is its natural diversity. “You drive 45 minutes west and you’re at the ocean, and you drive four hours northeast and you’re in the snow. Essentially, you could go surfing and skiing in the same day if you wanted. Not a lot of places can boast that kind of versatility. The more I travel, the more I realize that I have a pretty good place to live.”

While he’s passionate about construction work, Jim’s other love is motorsports. “I watch drag racing and Formula One religiously, and I also follow Motocross and Supercross,” he says. “Whenever there’s a race in town, my son and I are there to see it.”

In both his life and career, Jim attributes his personal success in part to an ongoing process of self-improvement. “I just try to do a little better every day,” he explains. “Whether it’s my performance in the field or my role as a husband and father, my goal is to do things better today than I did them yesterday. I think that attitude has motivated me and helped bring me to where I am today.”

Ask Me Anything!

Q: What’s your favorite sport?
A: I’m a big motorsports fan. In NASCAR, I root for Jeff Gordon; in drag racing, I really like John Force; and in Formula One, my favorite driver is Kimi Räikkönen, who drives for Ferrari.

Q: What was your first concert?
A: Eddie Money at the Cow Palace, when I was 16 years old.

Q: What do you like on your pizza?
A: Pepperoni and extra cheese.

Q: If someone was making a movie about your life, what actor would you choose to play you?
A: Brad Pitt, because I’m extremely handsome! (Laughs)

Q: What Seinfeld character do you identify most with?
A: Kramer. He’s just a happy-go-lucky person—he has his friends and his ideas, and that’s about all he needs.

Q: What’s the best gift you ever received?
A: When I was 12 years old, I wanted a radio-controlled car called a Baja Buggy for Christmas. I was sure my parents got it for me, but Christmas morning came and there was no Baja Buggy. I was disappointed, but I was old enough to understand that my parents probably weren’t able to afford it, so I let it go. Later that afternoon, after some family members had come over, my dad said to me, “Hey, go open the drapes on that sliding door and let in some light.” I pulled back the drapes and there was the Baja Buggy!

Read moreRead less
Expert articles
  • Home Remodeling Considerations

    REDWOOD CITY — When taking on a remodeling project, many homeowners feel overwhelmed with the complex nature of the process. However, by addressing a few important aspects ahead of time, you can set yourself up for success. Here are a few things to consider:

    Purpose. First, it’s essential to determine what you want to get out of your remodeling project, whether it’s a refurbished kitchen, an additional bathroom or simply extra square footage. Having a clear goal in mind at the beginning will help you keep the rest of the project in focus.

    Budget. It’s crucial to establish a budget early, as it affects every other aspect of the process, including the design, materials and appliances. A budget will serve as your financial anchor by ensuring the cost of the project doesn’t exceed what you can afford.

    Timeframe. Establish a realistic timeframe for your project by factoring in any limits or constraints that might affect its scheduled completion. Keep in mind that rushing the timeline can influence the budget and potentially the project as a whole.

    Municipal requirements. Determine if you’ll need to obtain any permits or fulfill any building code requirements. Such regulatory costs can have a significant impact on your budget, so be sure to account for them in advance. Most cities have informative websites that can answer many pertinent questions, and a trip to your local city planning department can also be beneficial.

    Team. Any successful project depends upon the expertise of a professional designer and a general contractor. Sometimes the same person will fulfill both roles, but either way, it’s a good idea to be engaging with both parties from the start. Your contractor will help you establish your budget, while your designer will seek to achieve your goals within those financial boundaries.

    Read moreRead less
Expert video tip
  • Video: Preparing for a Remodel

    Complete Video Transcription:

    REDWOOD CITY —  Host, Sarah Rutan: If you’re planning on a remodel, you’ll first need to know where to start. Today we’re in Redwood City with Diamond Certified Expert Contributor Jim Adkins of Spring Construction to hear his advice on preparing for a remodel.

    Diamond Certified Expert Contributor, Jim Adkins: Many people do not know where to begin when doing a remodeling project. Where do you begin? One of the most important aspects of any project is a budget that you can afford or that will be appropriate for your neighborhood. Remember, establishing a budget early on will drive the entire process through design, permit process as well as construction process.

    The next thing to think about is a time frame. Do you have time limits on this project? Does it need to be completed by a certain date? That will certainly affect the budget and potentially the project as a whole.

    Also, what are the city requirements? Is there something that your city requires you to do that will add additional costs that are unable to be met by your budget? Most cities have very good websites and have information that is readily available. If its not available, a trip to the billing department and talking to the planning and building officials is a great idea. Tons of information to be gained.

    Also, what is your wish list? What are you expecting to get more square footage? Do you want an additional bathroom? Or is there any special needs that are required for you to make this project a success?

    Next, you will need to hire a design professional and a general contractor. Hiring the two of them at the same time or at least engaging them at the same time is always a good idea. Remember, you have a budget to be met and a building contractor is the one who is going to establish that budget followed by the design that will give you what you want within that budget.

    Host, Sarah Rutan: To learn more from local top-rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

    Read moreRead less
Springs Construction WEBSITE AND EXTERNAL FEED
  • Springs Construction SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Springs Construction
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 94 VERIFIED CUSTOMERS i
Springs Construction : Average 8.8 out of 10 based on 94 unique customer surveys of customer satisfaction.

Lindsey D.

VERIFIED Springs Construction CUSTOMER

1 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

You pay for what you get, very quality work.

I liked their knowledge of the industry, their knowledge of Redwood City and the area we were building in.

Ivan F.

VERIFIED Springs Construction CUSTOMER

2 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd highly recommend them.

They did the work very quickly and proficiently. I think they got it down.

Susan W.

VERIFIED Springs Construction CUSTOMER

3 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're dependable, they have integrity, they're trustworthy and I would use them again in a heartbeat.

That they were very responsive to my needs, they took care of things in an efficient manner, they were easily accessible and very easy to deal with.

Chris S.

VERIFIED Springs Construction CUSTOMER

4 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very thorough, professional, and experienced.

I would say their professionalism and their expertise stood out for me.

Tony S.

VERIFIED Springs Construction CUSTOMER

5 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

You can really trust them, and the quality of the work was fantastic. Their knowledge of the permit process, and really getting in and getting things done, was invaluable.

If we did have an issue, leadership stepped in and resolved the issue.

Tony S.

VERIFIED Springs Construction CUSTOMER

6 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are incredibly professional and they have years of experience.

I liked the personal touch you get from Mel, Elizabeth, and the whole team.

Rebekah N.

VERIFIED Springs Construction CUSTOMER

7 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

I believe they were on time.

It's just good to be able to trust your contractor and I really did in this case. They finished the job on time.

Bill L.

VERIFIED Springs Construction CUSTOMER

8 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them. I have worked with them twice now and they have done well both times.

Quality of work and the people they have working for them

Elaine W.

VERIFIED Springs Construction CUSTOMER

9 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

I recommend them all the time.

They are a known commodity to me.

Johnie R.

VERIFIED Springs Construction CUSTOMER

10 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them.

When they came in to do the job they all performed to my satisfaction.

Marie H.

VERIFIED Springs Construction CUSTOMER

11 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're reliable and they are on time and worked with us on our budget. They fixed the windows that were installed incorrectly, and educated us as they went along. They are just fabulous.

Their experience and that they use quality products. You get what you pay for, they are just the best in the business.

John B.

VERIFIED Springs Construction CUSTOMER

12 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were flexible and really accommodated my scheduling needs.

Their flexibility, they were very accessible if I needed to speak with them or if I had any questions.

Paul T.

VERIFIED Springs Construction CUSTOMER

13 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

Excellent quality, great communication, excellent scheduling and coordination of subcontractors, excellent design capabilities, and fantastic client interaction

Quality of work

John M.

VERIFIED Springs Construction CUSTOMER

14 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

The quality of their work and their reliability, they come when they say they will. They focus on the project and get it done. They are very professional. We've had them do three projects for us.

Mike G.

VERIFIED Springs Construction CUSTOMER

15 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do very good work. They are really good about working with me if there is a problem and something needs to be taken care of.

Nancy M.

VERIFIED Springs Construction CUSTOMER

16 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

Everything should be '10's' across the board. They are on time, courteous, the quality of their work is great. They follow up on everything.

Dave F.

VERIFIED Springs Construction CUSTOMER

17 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very honest in their responses and in their approach. They are able to discuss things that are not very pleasant in an honest manner. Some people like to dance around the subjects, but they are sensitive, yet straightforward.

Elizabeth G.

VERIFIED Springs Construction CUSTOMER

18 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have used Mel for 15 years in three different places. I tell everybody to go and use him. He is honest and reliable. When his people come to your place, it gets done the first time. That is a big deal for me.

Jim O.

VERIFIED Springs Construction CUSTOMER

19 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

The communication from Mel and the contractors, they listened, made suggestions, and they were flexible implementing conceptual ideas.

Phil B.

VERIFIED Springs Construction CUSTOMER

20 of 94

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are my guys. Their attention to detail and quality of work is outstanding. It doesn't get any better than that. They stand behind their work. I used them in 2005 as well. They are a great company.

Read All 94 Survey Responses at Ratings View