Hansen Landscape Contractor

Hansen Landscape Contractor: Average 9.2 out of 10 based on 145 unique customer surveys of these open ended questions.

Customer Name

First name and last initial used to protect the privacy of the customer.

Verified Customer Name

Confidential surveys were conducted by telephone so that the customers' identity and actual purchase were confirmed.

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?

Customer Satisfaction Rating

Survey Question: If you need this product or service in the future, would you use this company again?

Customer's Intent to Return

Q3 & Q4

Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?

Verbatim Customer Survey Response Based on Last Purchase Experience

Colette F. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were very professional, and the job was done quickly."

"They were prompt, and they kept me updated on their progress."

Dan M. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They did a very good job."

"They are very good at what they do."

Daniel R. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They were flexible and accommodated our schedule. They worked with us on the designs, and we felt good about being a part of the process."

"They were so flexible and helpful."

Don E. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are professional, and they do perfect quality work."

"Their helpfulness in the planning phase of the project"

Emily H. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Steve Hansen is incredibly creative and does a fabulous job. He redid a job that someone else had not done right. He really makes every effort to satisfy his customer."

"They follow up with you. They don't hesitate to correct a mistake. They are not about the money, they are about the customer."

Gloria J. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They do quality work, and they are dependable. I would highly recommend them."

"They delivered what they promised."

Judith D. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"I have no complaints at all. I have been using them for years. They put in my new artificial lawn, and it is wonderful."

"They are exactly true to their word. They are prompt and do their job well."

Karie Y. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"Don't bother going anywhere else. They are the best. I only use Diamond Certified businesses, and I found them through Diamond Certified."

"They did a great job on my small house. The designer had a great plan."

Laura S. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are neat, prompt, and they do good work."

"The finished product"

Linda Q. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are reliable and dependable."

"The fact that they were Diamond Certified, arrived on time, and did a good job"

Patty E. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"We were completely satisfied."

"They were on time, did their work correctly, and there were no problems."

Philip L. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very careful and responsive to the customer."

"They got the work done in a timely fashion."

Betty W. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very thorough, and they do excellent work. Their planning is great. I am very pleased with my new yard."

"Their attention to detail"

Susan B. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are very good at coming up with plant suggestions."

"They were really easy to work with and made everything beautiful."

Barbara W. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:

"They are the number one choice. Get as many quotes as you want, but you will end up using Hansen."

"You get great quality for the price, and they follow up with you afterwards. They do whatever it takes to make things perfect. Lewis is also great."

Susan B. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, they were prompt and on time. They had good communication and the work was perfect. They were wonderful."

Regina B. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I loved two things. I loved the fact that they were very budget sensitive. He was the only contractor who didn't try to up-sell me. He and his team followed up. The work they did included some sod, which they made sure it hadn't died. To my surprise, they were checking on the work three months later when I got a phone call from them. I think they did very well."

Rosemay K. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and the results were very good."

Bonnie M. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They delivered what they promised in the amount of time that they promised. Their workers were very professional."

Gail M. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very business-like. The service was excellent all the way around. They had a good size crew. They just came out and did it."

Gail R. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their punctuality, they were here when they were supposed to. They did a clean job. They always communicated. There is nothing negative to say. It was all good."

Sara R. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very considerate of my time. They let me have input and they also made good suggestions. They have the best team players. They are phenomenal and courteous."

Donald S. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did everything I wanted, no problems with anything, really great customer support."

Lynn V. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"He communicates well. He says what he is going to do. The material, the products, the equipment, everything he uses is great. The first time I used them was back in 1993."

Phil C. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional, punctual, and accurate. I like their follow-up. They made sure everything was fine. They did everything in a timely manner. I usually get unresponsive work people in the landscape business, but these guys were none of that. They were early and they did what they said they were going to do. They confirmed via email, letters or phone calls the estimates, the proposal, and the invoices. It was very nice and much appreciated. I think they were super. "

Peggie D. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked everything. They are on time and they go above and beyond. They are just efficient and they do what they say they are going to do. They don't overcharge. "

Kristine G. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I felt that they were very open to discussion and ideas. Their creativity was terrific. Also, their crew was wonderful."

Deanna M. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were professional, courteous, and they had great ideas. The team was excellent too. They came and did everything they said they were going to do. "

Phyllis M. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have used them twice so far, once in 2005 and last year. They came out and got the job done in a hurry. They did an excellent job."

Robert V. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They have a very good crew. They had plenty of manpower."

Alan C. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like their professionalism. I would absolutely use them again. They are worth every penny."

Albert B. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were creative with the designing and the landscaping. They followed through. "

Alvin D. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the imaginative plan that they came up with for our plot. We were very happy with them."

Andrew W. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked that they were flexible with our budget and how they followed up on their work. We had an issue with a broken pump in our pond. They went out of their way to make it easy for us to fix it and they sold us one at cost. They didn't present extra charges for any of their work."

Arlen B. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We liked their quality of work and the ideas they shared with us about what to do."

Bobbi M. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their follow-up and their customer service. Steve was always available by email. I really liked that if I emailed him, I could get an answer within a day or two. They were very good at getting back to me. I never really had a problem with them where they had to come back and fix anything. They were very responsive."

Cathy H. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the personalized attention to the design of my yard. I had no clue what I wanted to do. I had great help and the end result was a great yard. I was very pleased with the landscape work."

Chris D. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their workmanship and reliability, they were always on time and responsive. They were finished earlier than they said they would be."

Claudia H. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They came when they were supposed to and they got the job done when they were supposed. They also cleaned up. I could communicate with the people that were actually doing the work. I liked that they spoke English."

Cynthia C. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient, they showed up on time, and they did their work. The communication was good. I knew what they were going to do and when they were going to do it."

David R. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are thoughtful, thorough, creative, and artistic."

Doug W. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were easy to work with. They did the job they were asked to do and they did a good job."

Douglas E. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They made good job specifications. The supervisor, Lee, was there on the first and third days on a five to seven day job. His onsite lead was here everyday. They kept me up to date on what was happening, what was accomplished that day, what remained to be done, and when it would be completed. They finished pretty much on target. All of my emails and phone calls were answered promptly."

Ernie M. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were dependable. They came out and did the job they said they were going to do and they always brought enough people. They finished in the amount of time they said they would."

Gail W. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I had a really good rapport with Steve. The workers were very efficient. They worked like a well oiled machine. They cleaned up at the end of each day and knew what they were doing. I have nothing but great things to say about them."

Gary W. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"A lot of attention was paid to details."

Greg C. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their professionalism, they're good at staying on schedule and getting their work done. They are really attentive. They get everything done on time. You get what you pay for."

Hanley H. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I didn't feel like I was being ripped off. They were very real and upfront with us. Steve had quality people."

James F. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were a great company. When we landscaped, we were informed about everything. They had a project manager. Everything from start to finish was scheduled. They took care of every little detail for me."

James K. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The overall design of our backyard"

Jean S. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything, they worked on the areas I wanted them to. The plants are still thriving after a couple of years. They came on time and stayed on schedule. What more could I want?"

Dorothy P. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We were very pleased with everything. They did well."

Peggie D. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I've used them four times. I really like Steve. He's an awfully nice person. He has the kind of demeanor I never find in landscapers. He's a great person, which I rarely find in landscapers. I've met many of them after being in the construction business for thirty years. I love doing business with Steve. His crew does exactly what he says they will do."

Stacey C. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were good overall. Everything was good. The plan layouts were the best. They actually sat down with us to discuss what would be done."

Judy M. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I have used them three or four times. The people are always on schedule, they speak English, they are very polite, always in uniform, and they do good work. As far as I'm concerned, they're number one."

Karl W. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the feedback on the ideas for what we wanted and the guidance for what we actually needed. Steve helped us make a great improvement in our yard with minimal expenses, rather than trying to sell us things we didn't need. He also followed up very well. He was always available for contact."

Kent M. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they would do in a timely manner. I didn't know what kind of plants to put in, so I left it up to Steve. So far, it has worked out. Every time I called, I always got an answer in a timely basis. The plants are thriving, despite the weather."

Larry B. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They stayed on schedule, did what they said they would do, and kept us informed throughout the extensive landscape remodeling process. We were very happy with that."

Luther V. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everything from their design to their follow-through, they're one of the best in the area."

Lynne R. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I like the personal attention they give me."

Victoria N. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The personal attention was great. We had Steve do several projects for us over the last eight years. He was always attentive to details and he really thought about the overall design of the project. He recommended things that were not necessarily the best for his business, but what would go with the project the best. He thought about customer satisfaction before pushing anything that was more expensive."

Marilyn S. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"It seemed like they did it so quickly. They did everything I wanted and they had a lot of good ideas. I thought they were very good. I was completely satisfied. They were top notch."

Marty C. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked their design process the best. They did such a good job on my yard."

Michael L. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I loved the design they came up with for the landscaping and the choice of plants."

Milton D. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked everything, the workmanship involved and the workers. The finished product was the best part."

Neal F. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Their follow-up was great. They actually came out a year later and did a bunch of work for free. We weren't happy with how a lot of the plants developed, so they replaced all of the bad ones at no cost to me."

Paul A. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Everybody involved was very knowledgeable and pleasant to work with. They did quality work."

Phillip M. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The handymen were awesome. They did a fantastic job. They were efficient and they cleaned up. They exceeded my high expectations."

Richard M. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were pretty imaginative."

Robert M. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked the fact that they came up with a design I never would have thought of. It was very cool."

Robert H. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"Steve did a beautiful job. He has quality folks working for him."

Robert S. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"You better believe I'd use them again. I'd give them a '12' if I could. They got the job done when they said they would. I was really satisfied. The laborers were good guys."

Robin L. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They are absolutely fantastic. They have wonderful ideas and amazing service. Steve Hansen is an absolute artist. His crew is on time and they get the job done very quickly. We're already doing our third project with them."

Sheila H. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I would use them again without a doubt. They have great integrity, time management, dependability, and work ethic. Steve came out and showed me the design. He laid it out with graphics. The crew did exactly what Steve said they would do and they did it in a timely manner. I didn't feel that I was overcharged. The price was ideal for the work quality."

Stacy C. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were friendly and on time. They delivered it when they said they would."

Tim K. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"I liked his personal attention. He asked me what I envisioned or what I would like to see in my yard and used his creativity and expertise to make it real. He also stayed in contact and made sure we had everything we needed. In fact, he's coming out in a week to see if there's anything else we want or need. He did a great job. We also really liked his show garden, where we could see everything he can do, from ponds to patios to pond-less waterfalls."

Timothy M. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"We've used them twice. They were very professional and they did a good job. They were in and out in a hurry."

Victor B. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"They were very efficient and accommodating. There were a few things I wanted changed and they listened. I was pleased."

William J. Verified Hansen Landscape Contractor Customer Name

Q1:10 out of 10

Q2:Yes

Q3 & Q4:"The finished result was the best."

Anna B. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They did a good job."

"They were very organized."

Ralph J. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"They speak English."

"There is nothing that stands out."

Wallace A. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:

"The quality of their work is excellent. They are on time and very nice people."

"The quality of the work and their friendliness"

Lloyd B. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very prompt and professional. They worked easily with us and with our needs. I think they did very well."

Christine B. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were kind of careful with the planning as well as the execution."

Sandra E. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"His professionalism and knowledge, it was a fine job. The workmen were good and they did what they were supposed to do. They had a supervisor and everything went well. Everybody worked hard."

Eileen G. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Their creativity, their service was very good. They responded to any questions we had."

Walter A. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked the style of their work. They were clean. Everything was neat and that was about it. The workers were very nice. I enjoyed talking to them. Everything is growing. We are enjoying it. "

Sabrina C. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Reliability, I guess it's a big one."

Dan C. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Everything, the workmen were great. They were here on time. They came when they said they would. There was good communication on the phone from the office and with the workers. The workers were knowledgeable, fast, and they did good work."

Joyce S. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They selected the plants. I liked what they selected."

Janet C. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"There was just an overall sense of quality. They were very responsive to problems. Their t-shirts were also nice."

Barbara M. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked that he was very businesslike. Steve did the quote. He told us what he was going to do, he did what he said he was going to do, and he was here when he said he would be here. He was very good. We have recommended Hansen to about five different friends."

Laura C. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were really helpful with designing the yard and making it look how we wanted it to look. They were very good. We were happy."

Barbara B. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They finished on time and they were reasonably neat."

Marian A. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Steve was upfront about the cost, how long it would take, and what he was going to do. We sat down and discussed the work that needed to be done and he showed me his sketches. All of the work is holding up very well. They were a '9'. I would definitely recommend them, but my son does my landscaping now."

Gail S. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I would say they are very responsive to my needs for whatever I need done. They get back to me. Their work is done very well."

Graig C. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Overall general service, quality of service, and responsibility to the client, it was all good."

Jean S. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and thorough. The quality of their work was great despite the price."

Jeffrey B. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They are prompt, dedicated, and hardworking."

Jess B. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The design and their workers"

Jim T. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very helpful with designing our backyard. They communicated every step of the process and worked with us on the price. We were able to do some of the work by ourselves and they came to help us when we needed it. The crew communicated well with us and they cleaned up after themselves. They made sure they left the yard looking nice."

John B. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very thorough in planning. They went over everything, took what we wanted into account, came up with a good plan for our yard, and followed through. They had good workers who were on time, clean, and tidy."

Marc M. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The design skills and communication between myself and the project manager"

Marlene F. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were very professional and easy to work with."

Neil S. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do. "

Paul K. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I like how I can keep in personal touch with the staff. Jack and Steve are very professional, outgoing, and always available to take my calls, even on the weekends. They also gave me their personal cell phone numbers. For myself and my wife this was the second house we had landscaped by them. They walked us through every step of the process with the plans and the drawings. We were very satisfied."

Peter V. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They actually did everything we asked them to do and more."

Robert S. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The quality of their work"

Simon L. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"Steve's workers are very professional. His designs are very creative and practical."

Stephen S. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They were professional and they did what we asked them to do. They did a really good job in the front of our house."

Sue P. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"They did everything that I wanted. They did a very neat and tidy job. There was no mess when they were done. It was like they weren't here."

Tracy L. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"I liked their responsiveness to requests that we had. They actually talked to us about what was going to be done. They listened to their customers and took requests, unlike a lot of landscapers out there."

Susan F. Verified Hansen Landscape Contractor Customer Name

Q1:9 out of 10

Q2:Yes

Q3 & Q4:"The work was very good."

C.S.H. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They did a beautiful job for us, and we will be using them again, but I would tell people to be careful that the bid includes everything possible. Our initial bid was low, but then we ended up with a number of extra charges."

"They were willing to come any time on short notice and go over the project as it was progressing, and they finished the job on the time."

Dave D. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"I don't know."

"They did a good job."

Jeff W. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They are dependable. We use them on a regular basis."

"They don't overcharge. We had a drainage problem that Steve helped us out on. "

Joel G. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"Just be clear on your design and watch the execution"

"They met our timeline, and they did exactly what they described."

Marsha H. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:

"They were trustworthy and a pleasure to work with."

"Their promptness and follow-through"

Bill S. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their promptness, clean-up, and they did a nice job putting together a nice garden for me."

Dorothy B. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They know what they're doing."

Sue C. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked their neatness. They cleaned up after themselves everyday. They did what they said they would do and they were here when they said they would be. They were good."

V.W. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"Their quality is good. I like the materials they use. They take care of everything. They are good."

Jodi B. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:No

Q3 & Q4:"They had great knowledge of how to lay things out. They did a nice landscape layout for us. Also, he was very nice about showing me everything he was doing to maintain our pond and how to do it. I stood over him and asked him a whole bunch of questions and it didn"

Kelly M. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I liked the experience that they had."

Edward K. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They did what they said they were going to do and they did it on time."

Frank P. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were really professional all the way. I had no doubts that their crew was adequate, so I had more work done. I've had bad experiences with landscape businesses before."

Jeremy R. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They were usually available for communication. They returned my phone calls and emails promptly. They answered all of my questions and communicated with the workers who were very good."

Lynne P. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"One thing I really like is that I know exactly what day and time they're coming. I especially appreciate it during the winter, when whether or not they're coming depends upon the rain. They always keep us informed during the rainy season as to whether or not they will do the work that day. We have dogs and letting us know makes a difference."

Robert E. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I was quite satisfied with the experience. The caliber of the management and the supervision was very high. The onsite supervision was quite good. I talked to Steve on the phone and I was impressed with the personal contact he provided. I think that's what sold me in the first place."

Sandi W. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"They had a great deal of professionalism. They stuck to their quote. I was very satisfied."

Scott M. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"I like the personal attention provided by Steve. I would probably use them again and recommend them to friends."

Theresa H. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"The crew came in and put a full day in. They were neat and tidy."

Jeanne F. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"We liked the way Steve Hansen worked with the client to provide the environment they were looking for. He brought a lot of good ideas. He helped us make up our minds and find something we really liked."

Truman G. Verified Hansen Landscape Contractor Customer Name

Q1:8 out of 10

Q2:Yes

Q3 & Q4:"Their timeliness was up to par. I also liked the design."

Chris T. Verified Hansen Landscape Contractor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"They are good at cleaning up after their work is done."

"How well they clean up"

Tracy L. Verified Hansen Landscape Contractor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:

"Make sure to give explicit instructions on what they shouldn't touch. Other than that, they are very hard working. Steve really cares about his customers."

"Their promptness and reliability"

Diane F. Verified Hansen Landscape Contractor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"The quality of the work"

Dean S. Verified Hansen Landscape Contractor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They came and did the work. They were efficient and they gave good advice."

Ernest C. Verified Hansen Landscape Contractor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"They're good people. I will use them for my next project, though I will pay closer attention to detail. They have good technical knowledge of landscaping and know what plants go where."

Linda B. Verified Hansen Landscape Contractor Customer Name

Q1:7 out of 10

Q2:No

Q3 & Q4:"The actual workmen did a good job. They were also very competent and polite. There was always someone who spoke English doing the work."

Maria L. Verified Hansen Landscape Contractor Customer Name

Q1:7 out of 10

Q2:Yes

Q3 & Q4:"Mr. Hansen was very thorough and willing to provide solutions to problems. Nothing seemed to be impossible. It was very satisfying in that sense."

Marco T. Verified Hansen Landscape Contractor Customer Name

Q1:6 out of 10

Q2:Yes

Q3 & Q4:"The communication between the company and me, I'd be willing to give them another chance."

Thelma W. Verified Hansen Landscape Contractor Customer Name

Q1:6 out of 10

Q2:No

Q3 & Q4:"The lawn looked very good right after they put it in. We were also very happy with the patio they put in."

Judy L. Verified Hansen Landscape Contractor Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I liked the general design. There were a couple of areas I liked a lot. Steve has some great landscaping plans."

Christine L. Verified Hansen Landscape Contractor Customer Name

Q1:5 out of 10

Q2:No

Q3 & Q4:"I liked that they arrived on time and actually did the work promptly."

Hansen Landscape Contractor

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