Independently Rated Highest in Quality
E i g h t h
Consecutive Year
Originally Earned:
October 2009
We declare that Hansen Landscape Contractor HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1572
(510) 394-5923
(925) 679-5920

Steve Hansen, owner of Hansen Landscape Contractor

Hansen Landscape Contractor provides landscape installation, design and consultation services (with a specialty in water-wise designs) for residential clients in the Greater Bay Area. Its team of landscape construction professionals are trained to handle both minor and major projects, from gardening to installing drainage and grading systems. The company also works on sprinkler and lighting systems, handles concrete work (including stamped concrete), builds ponds and waterfalls, prepares soil, and offers general landscape management and maintenance.

Owner Steve Hansen has a lifelong affinity for creating unique outdoor environments, and he says he always strives to implement fresh, creative ideas that result in landscaping projects that perfectly suit his customers’ needs, lifestyles and budgets. “I believe a yard should be an extension of a home and the lives of its occupants. It should provide an oasis for family and friends to relax and enjoy quality time together.”

Hansen Landscape Contractor has a half-acre outdoor landscape showyard in Castro Valley that displays water-wise entertainment areas, masonry, and deck and hardscape options that include synthetic turf. “Our customers can touch and see everything we offer,” says Mr. Hansen. “We’ll walk them through our process and help them solidify their project ideas to create truly customized landscapes.” 

Company Philosophy

“We pride ourselves on providing consistent customer satisfaction—we deliver on our promises and stand behind our work 100 percent. Our integrity, attention to detail and dedication to customer care have rightly earned us a reputation as ‘the ones you can recommend.’”

Serving the East Bay and Tri-Valley Areas

Water-Wise Landscape Consultationn & Design
Landscape Installation

ForeverLawn
Hunter
Irritrol
Pacific Sod
Toro
Toro

Comparative Summary

Few landscape contractors earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can also claim more than 30 years of industry experience, but that’s exactly the case for Hansen Landscape Contractor. The skills needed to be a top-quality landscape designer and installer are diverse, and it takes decades to master them...

Frequently Asked Questions

Q: Do you work on small projects?
A: "Yes. We don’t have a minimum project size. We’re happy to do something as straightforward as installing a new lawn, sprinkler system or tree."
Q: Do you use subcontractors?
A: "Ninety percent of our work is done by our own employees. We do subcontract for certain specialty tasks like concrete work, but all our subcontractors are licensed, bonded and insured. We’ve worked with them for years, so we know they’ll prov...
Q: Do you provide landscaping plans that are required by homeowners’ associations (HOAs)?
A: "Yes. We’ve worked with many different HOAs over the years, and providing plans for their approval is a standard part of our job."

Industry Info

When taking on a landscaping project, it’s essential to synchronize design and installation.
Landscaping can be divided into three broad categories: design, installation and maintenance. If your project requires all three, it’s best to choose a company that can handle everything under one roof instead of a solo designer that has to use...
Findings based on statistically reliable research from 245 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 245

Diamond Certified Qualification

Based on 245 customer surveys, we declare
Hansen Landscape Contractor
has passed all rating steps and has earned
The Diamond Certified Award
No. 1572
Continuously qualified since October 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Adrian A. Verified Customer Name
"They tell you when they're going to be there and in what time frame. They do what they say they're going to do. They come back if there are any problems and they fix them. They have good follow up."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Hansen Landscape Contractor
(510) 394-5923
(925) 679-5920
(510) 537-2183 fax
DCID5105370464
DCID9258460359

Office:
Mon – Fri: 9am – 4pm

Serving the East Bay and Tri-Valley Areas

Steve Hansen, Owner
36
15
440372
Liability Insurance, Workers' Compensation
1978
Water-Wise Landscape Consultation & Design, Landscape Installation
ForeverLawn, Hunter, Irritrol, Pacific Sod, Toro
150
Commercial, Residential
90-Day Warranty on Plants & Trees (Extended to Lifetime Warranty When Customers Use the “My Gardener” In-House Maintenance Program); 5-Year Guarantee on Sprinklers, Drainage & Lighting

Photo & Video Gallery

Survey Responses For

Hansen Landscape Contractor

Hansen Landscape Contractor: Average 9.2 out of 10 based on 245 unique customer surveys of customer satisfaction.
Adrian A. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do good work in a timely manner."

"They tell you when they're going to be there and in what time frame. They do what they say they're going to do. They come back if there are any problems and they fix them. They have good follow up."

Alan J. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I thought they were very professional, and the technician’s did what they said they would in the amount of time we needed. We have continued hiring them for maintenance, and they’ve kept the yard healthy, even replacing a few things. "

"I felt really secure about their work, and the design looked exactly like it was supposed to. "

Andrew M. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:No
Q3 & Q4:

"The design and delivery was excellent. The timeliness of the work was perfect, exactly as promised. They delivered."

"I appreciated the attention that Steve himself paid to the project. He has a good crew, but I appreciated his personal involvement. I think that they are great."

Charlie W. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very reliable and accommodating. We had to change the scope of our project, and it was not a problem for them. They kept us informed about when they were coming and going and what they were doing. As a result, we also signed up for their maintenance program. We’ve been very happy with their work."

"It was very helpful to be able to go to their showroom to see the different materials installed. They spent time with us looking at the different choices, so we could get a good idea of what the choices would look like in our yard. The final product was great."

Christine B. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They had good customer service. They had someone who would come out and answer questions. He was very helpful with extra instruction when I needed it."

"They're really efficient. My sister and her husband had used them and recommended them. They were very happy with them."

Joy W. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"One thing that I really did appreciate is that when they say they're going to be there, they show up on time, they work all day until the project is done, and when they leave, everything is absolutely spotless."

"They do wonderful work. When I had my yard done, they worked with me to make sure I got exactly what I wanted."

Julie B. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional, and they have excellent follow-up."

"I really like the people."

Mark R. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very thorough, came quickly if there were any problems, and helped to solve them."

"They were very easy to work with. It was great."

Maureen Q. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're extremely organized. They have great expertise when it comes to hard-scaping, and they will give you what you want, as long as you tell them exactly what you want."

"The team and the people were awesome."

Miguel P. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would tell them that they are passionate about what they do, as opposed to someone who is just doing a job."

"They are genuinely interested in making a good product, as opposed to just getting a job done. I was very happy with their work."

Robin O. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very well organized. All of the people on the job were very knowledgeable, polite, and helpful. In fact, I am planning to prune trees in the fall, and I will be calling them."

"I appreciated their website. It was helpful to look at the plants available. The showroom is very helpful also. I was able to choose what I wanted easily. It was really good."

Roger V. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd recommend them. They were very good. They did excellent work."

"They were on time and did great work."

Ella P. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've received a lot of compliments on my front yard. They were easy to work with, and they followed up well after the job was done."

"I liked that there were no problems."

Monica D. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional, trustworthy, and they do very good work."

"We liked that the owner had a thorough background in landscaping, in general, and drought tolerant landscaping, in particular. All of the workers and the owner were very personable."

Debbie R. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're creative, they work very well with clients, and they always give you extra attention and care. They're pricey, but they have regular workers whom they pay well, and that's important to me. It's worth the price. It's not a crew of day-laborers, which is what you get with other companies."

"I think the people that work for them communicate really well. They're really easy to talk with and easy to understand."

Doug A. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They always got back to us whenever we called. They responded to any concerns we raised, were very courteous and professional, and they all worked really hard."

"They're very thorough, and they follow through with everything that they say they will. I've worked with many different contractors over the years, and they're in the top two or three."

Jerry H. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their efficiency was great."

"They did what we asked them to do and a little bit more. "

Joe R. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think they're very professional. I really thought that Louis helped us with all of our needs. They even came back after the job was done to answer some questions for us. Overall, they did a very good job."

"I liked that they made sure that they answered any questions that I had and that they tried to please me as much as possible."

Al U. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"That they're very cordial and helpful"

"I liked the way they kept me informed of everything that they did."

Natalie C. Verified Hansen Landscape Contractor Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do quality work for an affordable price."

"I liked the quality of the work."