Question 1

Will the price change from the original estimate?

Accepted Answer

No, we honor the price quoted on the original estimate. If we find something that will impact the time or cost of the job, we’ll talk to you about it.

Question 2

Do you accept change orders?

Accepted Answer

If you change your mind during the job or want to add things that weren’t in the original estimate, we can help you. This usually comes with an additional cost, but we’ll be honest and clear about that before any decisions are made.

Question 3

Do you offer design services?

Accepted Answer

Yes, we provide design/build services as requested. Designing is a trade by itself, so we’re upfront about explaining our design process and how that planning works. We have dedicated designers on our crew, and we also work with talented design subcontractors.

Question 4

How many people will be working in my home?

Accepted Answer

It depends on the type of work and the size of the job. For demolition, there may be four to six people working, and for other parts of the job, there may be three framers and two electricians. Once we know the details of your project, we’ll be able to tell you how many people will be on your property. We’ll also explain how the work will be structured in terms of crew members.

Question 5

Can you suggest places to shop for finish materials?

Accepted Answer

We have a list of showrooms and vendors we’ve collected over the years. Many of these places offer good discounts and carry a variety of products, and most offer different tiers of materials to fit every budget. Because we have experience working with these vendors and showrooms, we know about their lead and delivery times, which saves time and minimizes the likelihood of waiting for materials.

Question 6

Can I talk to your previous clients and see jobs you’ve completed in the past?

Accepted Answer

Yes. We’re happy to share references, and we can even take you to jobsites so you can talk to those clients in person. We also publish pictures of our work on our website so you can see the quality that we provide.

Question 7

How do you stay current in your industry?

Accepted Answer

There are always new things to learn in the construction industry, so every few months, we have a representative from a painting or roofing company show us new products and introduce us to new codes and information. It’s important for us as professionals to always stay ahead of the game and innovate.

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