Diamond Certified Company Report

An Ky Construction Inc.

Diamond Certified Company Report

An Ky Construction Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 32 VERIFIED CUSTOMERS i

Melissa

VERIFIED An Ky Construction Inc. CUSTOMER

1 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're reliable and dependable. I would highly recommend them.

I like the owner, Hung Tu. He's very easy to work with, he always completes the work on time, he's on site every day, he checks in with me every day, and he's always consistent. They're honest, reliable, and their customer service is wonderful. He tells me if I'm spending too much money on tile. I appreciate his input. He's always been really helpful and he's done everything that I've asked him to. I think he's great.

Helen D.

VERIFIED An Ky Construction Inc. CUSTOMER

2 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very trustworthy. He did everything he said he would do. I didn't have to clean up after them. They cleaned up after themselves everyday. I was very satisfied. I would use them for any work that I need to have done.

He came and sat down with us. He told us everything he was going to do, and he gave us the price. The price was exact. He did everything he said he was going to do. I had no problem leaving them at my home. All of them were nice. I was satisfied with everything that they did.

Teresa H.

VERIFIED An Ky Construction Inc. CUSTOMER

3 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

Hung, the owner, is very customer oriented. He is very easy to work with. His communication skills are really strong from a customer's perspective. He makes an effort to really help the customer understand any potential issues and their options. He'll explain them or even draw a picture for you if needed.

His prices were reasonable. I did a lot of comparison with other contractors. He delivered the job within the time frame. He did the job very quickly.

Read All 32 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

An Ky Construction Inc. builds, remodels and renovates homes for residential clients in Santa Clara County. The company works closely with designers, architects and homeowners on jobs that range from single-room updates to whole-house remodels. Some of its services include electrical work (custom lights, panels), central air systems, interior and exterior painting and texturing, copper re-piping, and window replacement. It also builds custom cabinets and doors; installs indoor Jacuzzis and granite, marble, and tile floors and countertops; and more.

President Hung Tu, a 18-year industry veteran, founded An Ky Construction in 1998 to fulfill his desire to “go above and beyond the construction industry’s performance standards.” Along with building custom homes, Mr. Tu says he’s developed a reputation for bringing people’s remodeling and construction visions to life. He takes the “service” aspect of his business very seriously and says he understands the value of customer support, satisfaction, and referrals. 

An Ky Construction prides itself on providing competitive pricing, thorough estimating and expert troubleshooting skills. Mr. Tu says his consulting services are always free and his company’s bids are always competitive. 

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COMPANY REPORT NAVIGATION

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON An Ky Construction Inc.

COMPANY CONTACT
Service AREA

Santa Clara County

SERVICES PERFORMED

Additions
Custom Homes
Residential Remodels

DIAMOND CERTIFIED RESEARCHED ARTICLES ON An Ky Construction Inc.

A recent residential remodeling project by An Ky Construction

Company Profile

An Ky Construction Inc. builds, remodels and renovates homes for residential clients in Santa Clara County. The company works closely with designers, architects and homeowners on jobs that range from single-room updates to whole-house remodels. Some of its services include electrical work (custom lights, panels), central air systems, interior and exterior painting and texturing, copper re-piping, and window replacement. It also builds custom cabinets and doors; installs indoor Jacuzzis and granite, marble, and tile floors and countertops; and more.

President Hung Tu, a 18-year industry veteran, founded An Ky Construction in 1998 to fulfill his desire to “go above and beyond the construction industry’s performance standards.” Along with building custom homes, Mr. Tu says he’s developed a reputation for bringing people’s remodeling and construction visions to life. He takes the “service” aspect of his business very seriously and says he understands the value of customer support, satisfaction, and referrals. 

An Ky Construction prides itself on providing competitive pricing, thorough estimating and expert troubleshooting skills. Mr. Tu says his consulting services are always free and his company’s bids are always competitive. 

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Company Philosophy

"Our bottom line isn't about money; it's about the quality of our work and making our customers happy. We consider ourselves as being in the people business as well as the construction business. Our personalized approach and genuine desire to exceed our customers' expectations with superior workmanship and service set us apart from our competitors."

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Comparative Summary

An Ky Construction Inc. is a general contractor that works on new custom homes, remodeling projects and additions for residential clients in Santa Clara County. It provides custom kitchen and bathroom remodels and installs floors and countertops (including granite, marble and tile); stairs and wood and iron railings; carpet, pergo and hardwood; baseboard and crown molding; electrical and central air systems; indoor Jacuzzis; cabinets and doors; entertainment equipment and more. Other services include interior and exterior painting and texturing, copper re-piping, water heater repair and window replacement.

Owner Hung Tu works in tandem with a tight-knit group of subcontractors to handle every aspect of a project. Mr. Tu says he’s always available to answer questions and discuss work plan changes, and he often spends time on jobsites to ensure quality workmanship and project management. “Once a customer and I have agreed to a contract and selected materials for a project, I take care of everything as if it were my own house. I only take up to three jobs at the same time, so I can really focus on my clients’ projects.”

An Ky Construction enjoys long-term relationships with its employees and subcontractors (some of whom are family members) and works closely with its clients–from personally shopping for materials and fixtures to clean-up and follow-up when each phase of the project moves forward.

While many projects incorporate high quality materials recommended for their ease of care and long-term durability, Mr. Tu says he finds a middle ground to accommodate most budgets. “I also offer competitive bids, and my consulting services are always free.”

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Industry Info

When remodeling your kitchen, establish a realistic budget and actively manage it. Preparing for a kitchen remodeling project is a lot like preparing to buy a car—you may know the style you want, but the options you choose may drive the price higher than you can reasonably afford. To stretch your budget and achieve stylish results at the same time, consider the following tips:

Reuse existing appliances and build your new cabinets around them. This could save anywhere from $1,500 to $5,000. However, be aware that appliances are sensitive to change and may develop problems if they’re moved. If you decide to purchase new appliances, choose energy-conscious models to reduce your utility bills.

Maintain the present location of major fixtures. This includes appliances and utilities relative to the plumbing, gas and electrical outlets. It can even apply to the location of a telephone. Moving plumbing, wiring and jacks can be extremely expensive.

Faucets can be costly. The least expensive style is chrome. Even a high-end chrome faucet costs considerably less than a mid-range brass or porcelain version. A standard two-handle faucet generally costs less than one with a single handle. Faucets and handles are sold separately, so you can choose a chrome faucet with brass or porcelain handles for a different look.

Choose neutral colors for fixtures, appliances and laminates. They’re less expensive initially and won’t look dated when color trends change. White and almond sinks are much cheaper than color varieties, and neutral laminate colors for countertops cost less than custom colors or textures. Use your existing floor covering if it’s still in good condition. If your kitchen has old, vinyl flooring, there may be a hardwood floor underneath that could be sanded and refinished.

Order pre-finished trim instead of painting or staining it onsite. If you’re installing new cabinets, you should also install new wood trim for your crown molding and door casings so they match. Ordering pre-finished trim will reduce labor costs, as will choosing finger-jointed grain over clear vertical grain.

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Frequently Asked Questions

Q: Can you provide references from former clients?

A: Yes. We can provide references so new clients can call about past projects we’ve done.

Q: Do you offer any guarantees for your work?

A: Yes, we offer a one-year warranty for workmanship. Some materials also carry manufacturers’ warranties.

Q: Can you purchase materials at a discount?

A: Yes. We often shop with clients so they can see samples from our regular vendors before they purchase materials.

Q: Do you use subcontractors?

A: Yes. We work with six or seven regular subcontractors on larger projects.

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SELECTED PHOTOS FROM An Ky Construction Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Hung Tu

Expert CONTRIBUTOR PROFILE
  • Hung Tu is president of An Ky Construction Inc., a Diamond Certified company since 2010. He can be reached at (408) 840-3993 or by email.

Hung Tu: Building a New Livelihood

By James Florence, Diamond Certified Resource Reporter

SAN JOSE — When Hung Tu agreed to help his sister build her new house, he didn’t realize he’d also be building a new livelihood for himself. “My sister hired a contractor to build a house, but after problems arose, she asked if I could help with getting it finished,” he remembers. “At the time, I was working as an electrician. Once I was on the job, I found I had a talent for construction—I was a fast learner and I really enjoyed the work. After my sister’s house was finished, I got a job with one of the contractors I’d been working with. A few year later, I attended trade school to get a more formal education, and soon after that I earned my contractor’s license and started my own business.”

Today, as president of An Ky Construction Inc. (which he named after his father), Hung says he enjoys all aspects of his construction career. “I have a lot of fun doing what I do. I like talking with my clients and employees, and sometimes I’ll put on my tool belt and get in on the work. After finishing a project, I like to sit there and enjoy the beauty of it.”

Originally from Vietnam, Hung came to the United States in 1983 and today resides in South San Jose. Outside of work, he enjoys spending time with family. “All my family is here in South San Jose, including my wife and daughters, brothers, and cousins. We’re very close and do everything from birthday get-togethers to family camping trips.” Hung also likes to pursue aquatic hobbies like boating and fishing. “I love the water,” he affirms. “I like taking my boat out and going wakeboarding, water skiing, and fishing on the San Francisco Bay.”

When asked his secret to keeping customers satisfied, Hung says it’s all about relationships. “I make a point of getting to know my clients and learning about their expectations for their building projects. By asking plenty of questions and listening to their needs, I’m able to get a clear idea of what they want and perform the job accordingly. This leads to a high level of customer satisfaction as well as customer referrals, which make up a good portion of my business.”

When asked the first thing he’d do if he were to retire tomorrow, Hung says he’d travel. “I haven’t thought about retirement much because I love my job and don’t really want to retire. However, I do love to travel, so if I did retire, I’d buy an RV and drive all over the U.S. with my wife.”

Ask Me Anything!

Q: What kinds of movies do you like?
A: Action movies.

Q: Pancakes or waffles?
A: Pancakes.

Q: What’s your favorite holiday?
A: It’s a tie between Thanksgiving and Christmas, because both are opportunities for the whole family to get together.

Q: Would you rather live in the city or the country?
A: The city.

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Expert articles
  • 3 Reasons to Move Out During a Remodeling Project

    SAN JOSE — If you’re a Bay Area homeowner looking to upgrade to a nicer house, you may find yourself in a predicament. After all, due to the high cost of housing, even if you sell your current home, you may not be able to afford a new one. Fortunately, there’s an alternative to relocating: remodeling. By remodeling and/or adding on to your existing house, you can get your dream home without having to pack a single box.

    Then again, if you’re having major remodeling done to your home, you may want to consider moving out for the duration. While your contractor can make your home livable during the project, there are several good reasons to relocate until the work is complete. Here are three to consider:

    1. Time frame

    A contractor can accommodate you if you choose to live at home during your remodeling project, but the time and effort spent making your home livable can hold up the job’s progress considerably. For example, the contractor has to ensure access to utilities like gas, water and power, which can be tricky depending on what’s being worked on. Additionally, the need to clean up the jobsite on a daily basis can cut into the crew’s productivity. In contrast, when you’re not inhabiting the space, the crew can focus on the work rather than on making accommodations, which results in a more efficient job.

    1. Liability

    Even if you’ve hired a conscientious construction team, accidents can still happen, and the workers aren’t the only ones who are at risk. The chance for accidental injuries during a remodeling project increases when the home’s inhabitants are present, even more so if they include small children. Moving out of your home for the duration of your project will minimize the amount of liability related to accidental injuries.

    1. Health concerns

    Construction work creates a lot of dust, which can make for a less-than-healthy living environment. Even when measures are taken to abate dust, it’s impossible to arrest it all. Various materials and chemicals used in construction can also cause potential health reactions. And don’t forget about mental health: Construction sites are often chaotic, with lots of noise and activity, which can be trying for homeowners in need of peace and quiet.

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An Ky Construction Inc. WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON An Ky Construction Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 32 VERIFIED CUSTOMERS i
An Ky Construction Inc. : Average 9.3 out of 10 based on 32 unique customer surveys of customer satisfaction.

Melissa

VERIFIED An Ky Construction Inc. CUSTOMER

1 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're reliable and dependable. I would highly recommend them.

I like the owner, Hung Tu. He's very easy to work with, he always completes the work on time, he's on site every day, he checks in with me every day, and he's always consistent. They're honest, reliable, and their customer service is wonderful. He tells me if I'm spending too much money on tile. I appreciate his input. He's always been really helpful and he's done everything that I've asked him to. I think he's great.

Helen D.

VERIFIED An Ky Construction Inc. CUSTOMER

2 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very trustworthy. He did everything he said he would do. I didn't have to clean up after them. They cleaned up after themselves everyday. I was very satisfied. I would use them for any work that I need to have done.

He came and sat down with us. He told us everything he was going to do, and he gave us the price. The price was exact. He did everything he said he was going to do. I had no problem leaving them at my home. All of them were nice. I was satisfied with everything that they did.

Teresa H.

VERIFIED An Ky Construction Inc. CUSTOMER

3 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

Hung, the owner, is very customer oriented. He is very easy to work with. His communication skills are really strong from a customer's perspective. He makes an effort to really help the customer understand any potential issues and their options. He'll explain them or even draw a picture for you if needed.

His prices were reasonable. I did a lot of comparison with other contractors. He delivered the job within the time frame. He did the job very quickly.

Aiden N.

VERIFIED An Ky Construction Inc. CUSTOMER

4 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say they did a great job for me. I would suggest people call them and see if they can help with what they need.

Their honesty and professionalism

Thomas W.

VERIFIED An Ky Construction Inc. CUSTOMER

5 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

I don't know where to start. As far as contractors, they were the easiest professional, superb job all around. They have been able to fix things architects and engineers missed. If they see anything that is on the property and it needs attention, they suggest or mention it to you. As far as price, they were overall fantastic for a remodel. They have come back twice to fix a couple things. They immediately come out if there is anything that goes wrong with the work.

I think the fact they were on site everyday, the owner Hung Tu was onsite everyday. They were also curious and very accommodating. They kept to the dates, actually they finished a few weeks early. They were able to finish some things that were not even in the plan, a few things that the architects and engineers missed, like the roof structure and a couple other things. It was a nine month process and even with those things, they were able to finish ahead of time.

Abhay S.

VERIFIED An Ky Construction Inc. CUSTOMER

6 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

Hung Tu, the owner, is a perfectionist. He's always willing to go above and beyond for the client. He's very honest and very friendly. He was on-site every day of the job, he always kept me informed about what was going on, and he was very easy to work with. He completely knows what he's talking about, and I would have no problem recommending him to a friend or to another consumer.

The overall quality of the work is exquisite.

Jesika G.

VERIFIED An Ky Construction Inc. CUSTOMER

7 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them.

His communication skills and his timeliness

Felicisima B.

VERIFIED An Ky Construction Inc. CUSTOMER

8 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very reliable and he really helps out. If he can do something for me, he will do it. If I don't have time to pick up something like tiles, he will pick up something for me. He will also pick up deliveries. He and his brother are amazing.

They are very honest and reliable. They are just fun people to work with. Whenever I have a question or a problem with them, he answers the phone, which is important to me. He answers email also.

Richard M.

VERIFIED An Ky Construction Inc. CUSTOMER

9 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're honest and hardworking.

They're easy to work with. It was awesome. I've recommended them to friends and they're very happy as well.

Carol L.

VERIFIED An Ky Construction Inc. CUSTOMER

10 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have used them twice, and I would use them again.

They are very courteous, and they do excellent work.

Dennis L.

VERIFIED An Ky Construction Inc. CUSTOMER

11 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

I guess I would have to say they were very dependable, and I thought that they were honest.

Dennis A.

VERIFIED An Ky Construction Inc. CUSTOMER

12 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

Their timing, everything was on schedule, and there were no major problems. Everything went smoothly.

Mindy K.

VERIFIED An Ky Construction Inc. CUSTOMER

13 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say their timeliness and professionalism, as well as their quality, they delivered what they promised. They were flexible with the budget. I've heard a lot of horror stories about contractors, but I had a good experience using An Ky.

Suzanne T.

VERIFIED An Ky Construction Inc. CUSTOMER

14 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very detailed and accommodating.

Mari F.

VERIFIED An Ky Construction Inc. CUSTOMER

15 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

I liked that the general contractor was there all the time. If there were questions or issues, they would take care of them right away.

Joanne S.

VERIFIED An Ky Construction Inc. CUSTOMER

16 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They listened well and they were very flexible. They would accommodate anything I wanted. I was very pleased with their services.

Chery M.

VERIFIED An Ky Construction Inc. CUSTOMER

17 of 32

Quality 10
10 10
Loyalty Yes
CRITIQUE

They listened to what my needs were. If I wasn't happy with something, they changed it. They were timely, prompt, and they came when they said they would. It was a very good experience.

Kurt Z.

VERIFIED An Ky Construction Inc. CUSTOMER

18 of 32

Quality 9
9 10
Loyalty Yes
CRITIQUE

I'm very pleased with the end result. They are reasonable to work with and honest about aspects of the project, even if it isn't what you want to hear.

I'd say the ability to work with us and make changes as we needed or wanted

A.J.

VERIFIED An Ky Construction Inc. CUSTOMER

19 of 32

Quality 9
9 10
Loyalty Yes
CRITIQUE

I would say that they are extremely prompt and professional. They are responsive to your needs, especially in the building trade. I haven't seen any other company as extensive as them in business construction.

Their professionalism and promptness involved

Ray C.

VERIFIED An Ky Construction Inc. CUSTOMER

20 of 32

Quality 9
9 10
Loyalty Yes
CRITIQUE

He is good and he gets the job done on time.

He is very straightforward and he and his crew work hard.

Read All 32 Survey Responses at Ratings View