Diamond Certified Company Report

P A Remodeling/Sami & Sons, Inc.

Diamond Certified Company Report

P A Remodeling/Sami & Sons, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 11 VERIFIED CUSTOMERS i

Stefan R.

VERIFIED P A Remodeling/Sami & Sons, Inc. CUSTOMER

1 of 11

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very efficient, very much on time and on budget.

They were on time, which was really good.

Sanjeev T.

VERIFIED P A Remodeling/Sami & Sons, Inc. CUSTOMER

2 of 11

Quality 10
10 10
Loyalty Yes
CRITIQUE

Great communication and easy to work with

Starting from the first engagement to the completion of the project, they worked with a plan and they were fairly clean. They communicated consistently and clearly.

Andy C.

VERIFIED P A Remodeling/Sami & Sons, Inc. CUSTOMER

3 of 11

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them.

They have good quality.

Read All 11 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

P A Remodeling/Sami & Sons, Inc. remodels kitchens and bathrooms, builds custom homes and room additions, and provides various general contracting services for residential clients in Santa Clara and San Mateo Counties, the Peninsula, and the East Bay. The family-owned and operated company also offers design services like 3D modeling and texturing, which allow customers to visualize their projects before any physical work begins.

Owner Sami Dadon says much of P A Remodeling/Sami & Sons’ success can be attributed to its customer-oriented approach to the construction process. “When we meet a client for the first time, we want them to decide that we’re going to be their contractor for life. Any company can remodel a kitchen or bathroom, but not everybody appreciates the details of the job. We really love what we do, and our clients recognize and appreciate that.”

P A Remodeling/Sami & Sons uses a construction management software program called Buildertrend to provide active quality control on each job. “Buildertrend allows us to track every step of a project, from the permits to the payments,” says Mr. Dadon. “Along with our in-house actions like providing itemized checklists, it has been a great tool for developing and improving our quality control.”

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COMPANY REPORT NAVIGATION

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON P A Remodeling/Sami & Sons, Inc.

COMPANY CONTACT
Service AREA
SERVICES PERFORMED

Kitchen & Bathroom Remodeling
Additions
Custom Home Construction
3D Design & Architecture

BRANDS Supported
  • Hansgrohe

  • Caesarstone

  • Dekton

  • Kenmore

  • Whirlpool

  • TOTO

DIAMOND CERTIFIED RESEARCHED ARTICLES ON P A Remodeling/Sami & Sons, Inc.

A recent kitchen project by P A Remodeling/Sami & Sons, Inc.

Company Profile

P A Remodeling/Sami & Sons, Inc. remodels kitchens and bathrooms, builds custom homes and room additions, and provides various general contracting services for residential clients in Santa Clara and San Mateo Counties, the Peninsula, and the East Bay. The family-owned and operated company also offers design services like 3D modeling and texturing, which allow customers to visualize their projects before any physical work begins.

Owner Sami Dadon says much of P A Remodeling/Sami & Sons’ success can be attributed to its customer-oriented approach to the construction process. “When we meet a client for the first time, we want them to decide that we’re going to be their contractor for life. Any company can remodel a kitchen or bathroom, but not everybody appreciates the details of the job. We really love what we do, and our clients recognize and appreciate that.”

P A Remodeling/Sami & Sons uses a construction management software program called Buildertrend to provide active quality control on each job. “Buildertrend allows us to track every step of a project, from the permits to the payments,” says Mr. Dadon. “Along with our in-house actions like providing itemized checklists, it has been a great tool for developing and improving our quality control.”

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Company Philosophy

“Our number one goal is to satisfy our customers, so we always listen closely to their needs and take care of their projects like they were our own. Ultimately, we strive to create building experiences that bring them back and make them happy to recommend us to others.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for remodeling contractors that have earned the prestigious Diamond Certified award. For P A Remodeling/Sami & Sons, Inc., the key to keeping clients happy is simple: make sure everything that surrounds their projects is handled with the highest levels of quality. “We love our work because we’re able to improve our clients’ lives,” says owner Sami Dadon. “We’re not just remodeling their kitchens and bathrooms—we’re making beautiful, long-lasting additions to their homes.”

P A Remodeling/Sami & Sons remodels kitchens and bathrooms, builds custom homes and room additions, and provides other general contracting services for residential clients in Santa Clara and San Mateo Counties, the Peninsula, and the East Bay. The family-owned and operated company also offers 3D modeling and texturing, which allows homeowners to visualize their projects before the actual work gets underway.

Unlike less experienced remodeling contractors that delegate certain phases of their work to subcontractors, P A Remodeling/Sami & Sons has the in-house capabilities to handle every step of the process. “Everything comes in and out through us, which means our clients only have to work with one company at a time,” says Mr. Dadon. “We say what we mean and mean what we say, and they really appreciate that type of honesty.”

Another distinguishing attribute of P A Remodeling/Sami & Sons is its company-wide use of technology, including an app called Buildertrend that’s designed to keep track of details like pictures, receipts, to-do lists and customer comments. “Buildertrend allows us to manage projects and stay on the right timeline,” says Mr. Dadon. “It also allows our clients to check in on their jobs from anywhere in the world. More than that, if they want to change something, they can tell us what to do through the app—they don’t even have to make a call or arrange a meeting.”

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Industry Info

If you’re planning a remodeling project, look for a contractor that uses technology to simplify the process.

Modern technology simplifies life in many ways—speeding up communication, allowing instant transmission of detailed messages, and enabling photographs and images to accompany written text. So, it’s no surprise that many contractors are using technology to improve their contact with clients and increase the quality of their work.

Basic technology makes a big impact
When cellphones hit the market, they made it easier for clients to reach contractors while their jobs were in progress. Today, more and more contractors are using these basic technologies to communicate with clients and manage their projects. Most firms use smartphones, laptops, tablets and other mobile devices to prepare bids, keep track of projects, trade written directions and photos with clients, and provide fast accounting and billing services.

Apps that sync builder and client goals
Many contractors use Buildertrend, an app that’s designed to provide active quality control on construction projects by keeping track of photos, receipts, to-do lists, customer comments and other details. “Buildertrend also gives homeowners peace of mind because they can check in on their jobs from anywhere in the world,” adds Sami Dadon, owner of P A Remodeling/Sami & Sons, Inc. in Milpitas. “Savvy homeowners really appreciate communicating through the app rather than trying to schedule face-to-face meetings or taking the time to make a phone call.”

Construction management tools keep projects on schedule
Along with specialized apps, construction management technologies track materials and product orders, ensure measurements and orders are correct, enable companies to schedule workers and subcontractors with no gaps or delays, create digital blueprints, and keep workers safe on the job.

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Frequently Asked Questions

Q: What types of projects can you do?
A: Our license gives us permission to build up to four-story buildings. Even if you’re only redoing a bathroom, you’ll need a contractor who can do electrical, piping, framing and other steps of the job. We can do everything that needs to be done for your project.

Q: How long will it take to complete my project?
A: It varies per project. Bathrooms can take up to three weeks, kitchens can take up to six weeks and additions can take up to a year. The length of your project will depend on the square footage and the scope of the work, so once we know those details, we’ll be able to provide a detailed timeline.

Q: When can you start my job?
A: We’re able to start most projects within a week of the agreement being executed. By law, we have to wait at least three days unless we have express permission.

Q: How much will it cost to complete my project?
A: It depends on the size and scope of the work. At the end of our first meeting, we’ll provide you with a rough estimate, and within 24 hours, we can give you a bid based on the specific products and design.

Q: How will you manage my project?
A: We use an app called Buildertrend that’s designed for active quality control on construction projects. We use it to keep track of details like pictures, receipts, to-do lists and customer remarks. It allows us to manage your project and stay on schedule, and it allows you to check in on your project from anywhere in the world. If you want to change something, you can just make the request in the app instead of calling us or scheduling a meeting.

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SELECTED PHOTOS FROM P A Remodeling/Sami & Sons, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Sami Dadon

Expert CONTRIBUTOR PROFILE
  • Sami Dadon is owner of P A Remodeling/Sami & Sons, Inc., a Diamond Certified company. He can be reached at (408) 827-8917 or by email.

Sami Dadon: Living the Dream

By James Florence, Diamond Certified Resource Reporter

MILPITAS — Ever since he was a child growing up in Israel, Sami Dadon always dreamed of moving to the United States, and eventually, he made that dream come true. “My father was a contractor and I worked in construction for more than 25 years in Israel,” he explains. “When I was nearing my 50th birthday, I told myself it was now or never, so I moved to the U.S. and made my dream a reality. I opened my own construction company, and soon after, two of my four kids came to work for me, so it has become quite the family affair.”

Sami relates some of the differences he found working construction in the U.S. versus in Israel. “In Israel, everything is built out of concrete, which makes things very difficult,” he explains. “For instance, if you want to move an outlet, you need to dig into concrete. So, when I came here and everyone was working with wood and stucco, I was delighted—it was so much easier! The only thing I didn’t like at first was permits, but I grew to appreciate them. There are no permits in Israel, so I couldn’t believe I had to wait for approval before I could start a job. However, I soon realized this step helped ensure a good job for the customer, and I decided that I would always pull a permit for any job I did.”

Today, as owner of P A Remodeling/Sami & Sons, Inc., Sami says his favorite part of his job is seeing his clients happy with their final products. “I love meeting customers at their homes after their projects are done and seeing the smiles on their faces. I always emphasize quality and strive to deliver my customers something I’m really proud of, so that makes them very happy with the results.”

When asked about a professional philosophy, Sami espouses the importance of honesty. “When I was a child, my grandma would say, ‘Lies don’t have legs—sooner or later, somebody will catch you,’” he remembers. “Ever since, I’ve tried to be honest in everything I do. When I make a promise to a customer, I follow through, even if I end up losing some profits in the process. Money comes and goes, but when you’re building a company, you need to build it on a good foundation, and you get that by doing right by your customers. We never leave a customer hanging, and we always stick to the price that we quoted at the beginning. Because of this, we get many referrals and continue to grow as a business.”

When asked what his future retirement might look like, Sami says it will likely involve a lot of traveling. “I love my job, but I know I can’t do it forever. I’m building this company for my kids, and when they’re ready to take it over, I will look at retirement. At that point, I think it would be fun to take a trip around the world. I’ve worked hard all my life, so I think a vacation is in order.”

Ask Me Anything!

Q: What’s your favorite restaurant?

A: Chipotle.

Q: If you could travel anywhere in the world, where would you go?

A: Thailand.

Q: Are you an early bird or a night owl?

A: A night owl.

Q: What’s your favorite snack?

A: Ice cream.

Q: If you could time-travel, would you go to the past or the future?

A: I would travel 100 years into the future. I’m a technology freak, so I’d love to see what kinds of advancements take place over the next century.

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Expert articles
  • How to Prevent Price Increases in Construction

    MILPITAS — One of the biggest issues homeowners encounter when working with building contractors is unexpected price increases. This is typically done through the use of change orders, which provide contractors with a means of altering a project’s original contracted price. Typically, change orders are used when unforeseen costs or circumstances arise during a project. Unfortunately, some contractors use change orders to take advantage of clients by intentionally quoting a low estimate at the outset of the project, only to raise the price later.

    The best way to avoid price hikes from change orders is to have your contractor sign an agreement that the quoted estimate will stay the same throughout the project’s duration. An experienced contractor should be able to confidently provide an estimate without resorting to change orders. If your contractor won’t sign the agreement, you may want to consider working with someone else. Otherwise, you leave yourself open to a lot of uncertainty regarding the final cost of the project.

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Expert video tip
  • Video: Avoiding Price Increases with Remodeling

    Complete Video Transcription:

    MILPITAS — Sami Dadon: My tip for you guys is, hiring the right contractor, and get some sort of agreement that the budget that they give you will stay throughout the project. Make them sign. They are professional, they should know what to expect. You don’t know, so you agree on the number, and make them sign that this number will stay throughout the project, without any hidden fees.

    Host: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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P A Remodeling/Sami & Sons, Inc. WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON P A Remodeling/Sami & Sons, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 11 VERIFIED CUSTOMERS i

Stefan R.

VERIFIED P A Remodeling/Sami & Sons, Inc. CUSTOMER

1 of 11

Quality 10
10
Loyalty Yes
CRITIQUE

They are very efficient, very much on time and on budget.

They were on time, which was really good.

Sanjeev T.

VERIFIED P A Remodeling/Sami & Sons, Inc. CUSTOMER

2 of 11

Quality 10
10
Loyalty Yes
CRITIQUE

Great communication and easy to work with

Starting from the first engagement to the completion of the project, they worked with a plan and they were fairly clean. They communicated consistently and clearly.

Andy C.

VERIFIED P A Remodeling/Sami & Sons, Inc. CUSTOMER

3 of 11

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them.

They have good quality.

Clarissa P.

VERIFIED P A Remodeling/Sami & Sons, Inc. CUSTOMER

4 of 11

Quality 10
10
Loyalty Yes
CRITIQUE

Sami & Sons is great. I have referred them in the past and would be happy to do it again.

They're experts in their field.

Kyle Z.

VERIFIED P A Remodeling/Sami & Sons, Inc. CUSTOMER

5 of 11

Quality 9
9
Loyalty Yes
CRITIQUE

Good communication and very responsive

Communication

Wesley S.

VERIFIED P A Remodeling/Sami & Sons, Inc. CUSTOMER

6 of 11

Quality 9
9
Loyalty Yes
CRITIQUE

I think Sami is a very knowledgeable professional, the communication was great, and everything turned out as we planned.

Just the overall result

Shirley T.

VERIFIED P A Remodeling/Sami & Sons, Inc. CUSTOMER

7 of 11

Quality 9
9
Loyalty Yes
CRITIQUE

I thought they were really good.

They were efficient.

Chris G.

VERIFIED P A Remodeling/Sami & Sons, Inc. CUSTOMER

8 of 11

Quality 9
9
Loyalty Yes
CRITIQUE

One hundred percent, I would say, use them. We had a good experience.

They just did a good job and communicated really well with us throughout the project.

Patrick M.

VERIFIED P A Remodeling/Sami & Sons, Inc. CUSTOMER

9 of 11

Quality 9
9
Loyalty Yes
CRITIQUE

I would tell them, they are professional, the communication is there, the knowledge and expertise is all there. They are a good choice.

Just what I said, their professionalism, the communication, their knowledge and expertise

Kate M.

VERIFIED P A Remodeling/Sami & Sons, Inc. CUSTOMER

10 of 11

Quality 8
8
Loyalty Yes
CRITIQUE

They do a good job.

They did what they promised.

Laurie P.

VERIFIED P A Remodeling/Sami & Sons, Inc. CUSTOMER

11 of 11

Quality 7
7
Loyalty No
CRITIQUE

That they are very friendly and pleasant people to work with.

The work was okay.

Read All 11 Survey Responses at Ratings View

Contact Info