Diamond Certified Company Report

Sigura Construction, Inc.

Diamond Certified Company Report

Sigura Construction, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 141 VERIFIED CUSTOMERS i

Rinat K.

VERIFIED Sigura Construction, Inc. CUSTOMER

1 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very professional, dedicated, they care about their customers, and the work was done very well. They fixed multiple issues for me and were very reliable.

I really liked that they had someone there everyday. There was a superintendent there to answer any questions or concerns I had each and every day.

Channing C.

VERIFIED Sigura Construction, Inc. CUSTOMER

2 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a very good job. They're not cheap but they know what they are doing. You will be happy at the end of the day.

The finish is very good. When they say they're going to do something, they do it right.

Zion K.

VERIFIED Sigura Construction, Inc. CUSTOMER

3 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They always do their best to make the customer satisfied, even if it requires extra work for them. They will not charge more money for these kinds of things.

Ilan is very loyal and just a good person. He works to get the job completed without any drama or unexpected issues.

Read All 141 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Ilan Sigura, Owner

Sigura Construction, Inc. designs and builds kitchens and bathrooms for residential clients throughout the Greater Bay Area. The company’s contractors have expertise in new construction, Green Building systems (LEED Certified) and painting, and they work together with architectural, landscaping and interior design services—both in-house and with accomplished affiliates. According to owner Ilan Sigura, this full-service approach guarantees clients experience convenient, streamlined construction processes. 

Sigura Construction has more than two decades of experience working on interior and exterior remodels and repairs, ground-up construction, residential and commercial additions, and multi-unit projects. Mr. Sigura says every kitchen and bathroom project is a unique opportunity to design a room that’s aesthetically and functionally appealing and individually tailored to clients’ needs and desires.

For environmentally-conscious clients, Sigura Construction can facilitate special considerations and design strategies to improve building performance, indoor air quality, and stewardship of resources. As part of its Green building solutions, the company uses zero-VOC paint to reduce greenhouse gas emissions.

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Sigura Construction, Inc.

COMPANY CONTACT
Service AREA

Greater San Francisco Bay Area

SERVICES PERFORMED

Commercial & Residential
New Construction
Remodels & Additions
Insurance Repairs
Landscaping

BRANDS Supported
  • Kohler

  • Andersen

  • CertainTeed

  • Grohe

  • Hansgrohe

  • Milgard

  • JELD-WEN

  • James Hardie

  • Sub-Zero

  • NanaWall

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Sigura Construction, Inc.

Company Profile

Sigura Construction, Inc. designs and builds kitchens and bathrooms for residential clients throughout the Greater Bay Area. The company’s contractors have expertise in new construction, Green Building systems (LEED Certified) and painting, and they work together with architectural, landscaping and interior design services—both in-house and with accomplished affiliates. According to owner Ilan Sigura, this full-service approach guarantees clients experience convenient, streamlined construction processes. 

Sigura Construction has more than two decades of experience working on interior and exterior remodels and repairs, ground-up construction, residential and commercial additions, and multi-unit projects. Mr. Sigura says every kitchen and bathroom project is a unique opportunity to design a room that’s aesthetically and functionally appealing and individually tailored to clients’ needs and desires.

For environmentally-conscious clients, Sigura Construction can facilitate special considerations and design strategies to improve building performance, indoor air quality, and stewardship of resources. As part of its Green building solutions, the company uses zero-VOC paint to reduce greenhouse gas emissions.

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Company Philosophy

"We stay on every job until it's finished, and we never take on work unless we're certain we can deliver excellent results. We stand behind all our work and guarantee our customers can rely on us before, during, and after their construction, painting or landscaping projects. Our client satisfaction rate dictates our reputation, so our top priority is making sure each of our customers has a pleasant construction experience."

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for construction companies that have earned the prestigious Diamond Certified award. For Sigura Construction, Inc., the key to achieving and maintaining high levels of customer satisfaction is simple: set high expectations for every job, regardless of its size. “We’re all about quality workmanship, and we always let our clients know what they can expect from us,” says owner Ilan Sigura. “Our reputation is very important to us, and we’ve built that reputation by taking care of every client and providing them with the results they expect.”

Sigura Construction has been remodeling kitchens and bathrooms, building room additions, and handling ground-up construction projects throughout the Greater Bay Area for more than two decades. Mr. Sigura says the company’s full-service approach to the construction process allows it to guarantee a convenient, streamlined experience for each client. “Every project is an opportunity to design something that’s highly functional, aesthetically appealing, and tailored to the individual client’s needs and desires.”

Unlike less experienced construction firms that take a hands-off approach to interacting with their customers, Sigura Construction prioritizes regular communication before, during and after its clients’ projects. “It’s important for us to know that our clients are satisfied with every phase of our work,” affirms Mr. Sigura. “Our foremen are always available by phone or in person to address their questions or concerns, and we conduct a post-job survey to confirm that our work has met their expectations.”

Another distinguishing feature of Sigura Construction is its large staff, which allows it to maintain high levels of quality throughout its projects. “From the superintendent who coordinates the job to the production manager to the technicians who perform the work, everyone here works together to make sure nothing falls through the cracks,” says Mr. Sigura. “Also, I’m personally involved with every project, which adds yet another level of accountability and guarantees the client gets their money’s worth.”

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Industry Info

If you’re planning a construction project, look for a contracting firm that cultivates a culture of accountability. Construction companies run the gamut from tried and true to completely unreliable. Even the best contractors can earn a poor reputation if they don’t finish jobs on time or are unable to keep promises, but a record of responsible and responsive actions can earn good companies stellar reputations for taking care of their clients.

To find a construction company that offers quality craftsmanship along with good customer service, experts recommend looking at finished products and considering the route a company takes to get results. Ilan Sigura, owner of Sigura Construction, Inc. in Santa Clara, says it’s a good idea to find a company that has multiple levels of supervision. “Look for a firm that has a superintendent who is responsible for coordinating the job and a production manager who handles quality. A multi-level approach provides independent checks of jobs and greater accountability for crews. Also, there are more responsible parties with whom you can communicate and get information.”

Many construction companies find they get better results by keeping crews on jobs rather than pulling employees from one job to work on another. To ensure continuity and personal responsibility, look for a contractor who promises to start and finish your job without breaks in the middle and who sends the same crew to your house every day.

It’s also smart to hire a company that has present and active leadership from its ownership and managerial staff, as this can be a sign of a culture of accountability. When owners are present on jobsites, employees often feel positive pressure to perform at higher levels, which Mr. Sigura says can lead to better results. “More accountability for employees means their clients get their money’s worth.”

Here are some other signs that a construction company is committed to accountability:

  • Every employee has a job to do and knows what is expected of them.
  • Owners and foremen delegate responsibilities to qualified staff members.
  • Every step of a job is tracked to monitor progress.
  • Systems are in place to verify clients are happy during and after their jobs.
  • There is accountability for individual employees and crews.
  • You receive detailed project proposals and schedules outlining the phases of your project.
  • There are avenues for you to communicate easily with crews, foremen and company owners.
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Frequently Asked Questions

Q: How soon can you start my project?

A: It depends on the type of work, the size of the job and the time of year. We always try to accommodate our clients, but we’ll never rush a project just to fit in another job. We’ll give you a starting date for your project during the estimate phase.

Q: When you start my project, will you work continuously until it’s finished?

A: Absolutely. Our dedicated crew members see every project through to completion without jumping from job to job. Some of our employees provide specialty services like plumbing and electrical work, and they’ll move from project to project as their specialty is needed, but our superintendent and technicians will stay on your project until it’s finished.

Q: Will you work with my budget?

A: Yes. We’ll give you options for materials and do whatever it takes to complete your project within your budget.

Q: Will you take care of the permit process?

A: Yes. We’re a one-stop shop, which means we take care of everything from beginning to end, including obtaining any necessary permits.

Q: Do you guarantee your work?

A: Absolutely. We provide a one-year warranty on our workmanship and other specific warranties depending on the type of work and materials involved. We also use high-quality materials that are covered by manufacturers’ warranties for additional protection.

Q: Can you work on my house if it’s raining?

A: In most cases, yes. It depends on the weather and type of work we’re doing, but we can usually cover any open areas to keep out rain and continue working.

Q: Can I live in my house while it’s being remodeled?

A: It depends on the size of your remodeling project. Some projects will allow you to stay at home, but others are too disruptive. If we can guarantee your safety, you can stay in your home, but if we feel the jobsite isn’t safe for you, we’ll recommend staying somewhere else while work is underway.

Q: Do you keep a clean jobsite?

A: Yes. While we’re working, we put up plastic framing and plastic walls with viscose, which allows our workers to go in and out while protecting the rest of the house from construction dust. Also, we mask off certain areas with plastic and tape, organize and store any tools, remove excess materials, and clean up at the end of each workday.

Q: Can you help me with design ideas?

A: Absolutely. Our in-house interior designers can help you by using computer simulations and 3-D rendering. We have special software that combines four different platforms to make our renderings look highly realistic.

Q: Can you work with my architect?

A: Yes. We’ll meet with you and your architect to make sure the features you’re planning won’t make your project go over budget. We’ll also meet with your architect onsite during the project to make sure everything is going according to plan.

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Diamond Certified RATINGS ON Sigura Construction, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 141 VERIFIED CUSTOMERS i
Sigura Construction, Inc. : Average 8.9 out of 10 based on 141 unique customer surveys of customer satisfaction.

Rinat K.

VERIFIED Sigura Construction, Inc. CUSTOMER

1 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very professional, dedicated, they care about their customers, and the work was done very well. They fixed multiple issues for me and were very reliable.

I really liked that they had someone there everyday. There was a superintendent there to answer any questions or concerns I had each and every day.

Channing C.

VERIFIED Sigura Construction, Inc. CUSTOMER

2 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a very good job. They're not cheap but they know what they are doing. You will be happy at the end of the day.

The finish is very good. When they say they're going to do something, they do it right.

Zion K.

VERIFIED Sigura Construction, Inc. CUSTOMER

3 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They always do their best to make the customer satisfied, even if it requires extra work for them. They will not charge more money for these kinds of things.

Ilan is very loyal and just a good person. He works to get the job completed without any drama or unexpected issues.

Geni S.

VERIFIED Sigura Construction, Inc. CUSTOMER

4 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

I liked their staff, they were very trustworthy.

They have a very trustworthy staff.

Laura W.

VERIFIED Sigura Construction, Inc. CUSTOMER

5 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they are conscientious, and they go above and beyond to make sure their customers are happy.

Very friendly staff, courteous, and they worked hard. They were always on time. They really had everything you want in a good company or service.

Sharon F.

VERIFIED Sigura Construction, Inc. CUSTOMER

6 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did the job we hired them to do and they were friendly.

Same as the previous answer

T. S. Y. S.

VERIFIED Sigura Construction, Inc. CUSTOMER

7 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They got the job done in a timely manner. I didn't have to keep calling them back or make any suggestions.

They were easy to work with.

Andrew Z.

VERIFIED Sigura Construction, Inc. CUSTOMER

8 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's an honest contractor.

Good communication, fair price, and good quality work

Georgina S.

VERIFIED Sigura Construction, Inc. CUSTOMER

9 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

Nothing

When I had an issue, the owner addressed it right away.

Larry H.

VERIFIED Sigura Construction, Inc. CUSTOMER

10 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a good job. They call when they say that they will.

They completed the job and I was happy with it.

Yifat L.

VERIFIED Sigura Construction, Inc. CUSTOMER

11 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

If I needed them to come again, they always came. They made sure I was satisfied.

Ilan is a great owner. He was very responsive.

C. P. G.

VERIFIED Sigura Construction, Inc. CUSTOMER

12 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are reliable and they do good quality work.

They try to keep their clients satisfied.

Kristine F.

VERIFIED Sigura Construction, Inc. CUSTOMER

13 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them.

They are my go-to general contractor.

M. O. N.

VERIFIED Sigura Construction, Inc. CUSTOMER

14 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They can do a really wide variety of stuff, so that's pretty helpful.

I like their foreman, Todd. He gets stuff done.

O. K. T.

VERIFIED Sigura Construction, Inc. CUSTOMER

15 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They follow up and they have professional service. When you call them, someone is there to pick up the phone.

I would say the quality of the service.

Rafalin E.

VERIFIED Sigura Construction, Inc. CUSTOMER

16 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job, delivered it on time, and they were easy to communicate with.

They did a good job, delivered it on time, and they were easy to communicate with.

G.T.

VERIFIED Sigura Construction, Inc. CUSTOMER

17 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was an amazing experience. They were extremely responsive. They were attentive to our needs, and they were able to propose a lot of things we did not think about.

They owned up to everything they said. They stood behind their high quality service. It was a complete pleasure working with them. We were extremely satisfied.

Ken H.

VERIFIED Sigura Construction, Inc. CUSTOMER

18 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

There were a few problems with the job, but they more than fixed and improved it without increasing the bill. They completed the work to my satisfaction.

The quality of the finished product and the ease of working with Ilan

Mr. L.

VERIFIED Sigura Construction, Inc. CUSTOMER

19 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

You can trust them right to the core.

The solid way in which they conduct business

Abigail V.

VERIFIED Sigura Construction, Inc. CUSTOMER

20 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

The quality of their work was excellent, and I really enjoyed the service.

They came on time. If I saw something that didn't look good, I called them, and they would immediately come to fix it.

Read All 141 Survey Responses at Ratings View