Question 1

Is all asbestos and lead paint dangerous?

Accepted Answer

No. Asbestos and lead are hazards when disturbed and airborne, but they aren’t dangerous when left undisturbed.

Question 2

How can I tell if I have asbestos in my home?

Accepted Answer

You should hire a qualified professional who’s trained and experienced in working with asbestos and lead to survey your home. It’s also important to have a survey done before you start any sort of renovation.

Question 3

How do I know if I have mold?

Accepted Answer

You can’t determine if you have mold by visible inspection; you can only tell if your air is tested. If you see something that looks like mold, it probably is, but you won’t know if it’s dangerous until it’s tested. Generally, mold comes from a water leak somewhere behind the sheetrock. If you don’t have proper ventilation, you’re going to get faster build-up.

Question 4

Will you work with my insurance company?

Accepted Answer

Yes, we’ll act as an intermediary between you and your insurance company. Once they’ve approved our estimate, we’ll work with you to come up with a schedule and ensure your insurance company covers everything you need done. We’re on the preferred vendor list of most major insurance carriers in California and have a 31-year proven track record with them, so they trust us.

Question 5

Does my insurance company pay you directly?

Accepted Answer

In most cases, your insurance company will send you a check, and then you pay us.

Question 6

How do I know that you’ve done a quality job?

Accepted Answer

Upon the completion of every job, we bring in a third-party air quality inspector to test the air and ensure the hazardous material levels are within safe limits. The inspector doesn’t work for our company, so he’s able to give a completely independent diagnosis.

Question 7

Do you offer free estimates?

Accepted Answer

Yes. We’ll tell you what your project will cost and how long it will take to complete.

Question 8

Do you also handle bed bug infestations?

Accepted Answer

Yes. We use a process called ThermaPureHeat to kill bed bugs. Most companies just use chemicals, which usually ends up scattering the bugs rather than getting rid of them. We put up barriers and apply the heat process to your home for up to eight hours. Then we come in and use HEPA-filtered vacuums to remove the dead bugs. Bed bugs can hide in walls and electrical sockets, so our process is the only way to truly eradicate an infestation.

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