Diamond Certified Company Report

Sigura Pro Painting

Diamond Certified Company Report

Sigura Pro Painting

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 141 VERIFIED CUSTOMERS i

Rinat K.

VERIFIED Sigura Pro Painting CUSTOMER

1 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very professional, dedicated, they care about their customers, and the work was done very well. They fixed multiple issues for me and were very reliable.

I really liked that they had someone there everyday. There was a superintendent there to answer any questions or concerns I had each and every day.

Channing C.

VERIFIED Sigura Pro Painting CUSTOMER

2 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a very good job. They're not cheap but they know what they are doing. You will be happy at the end of the day.

The finish is very good. When they say they're going to do something, they do it right.

Zion K.

VERIFIED Sigura Pro Painting CUSTOMER

3 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They always do their best to make the customer satisfied, even if it requires extra work for them. They will not charge more money for these kinds of things.

Ilan is very loyal and just a good person. He works to get the job completed without any drama or unexpected issues.

Read All 141 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Ilan Sigura, Owner

Sigura Pro Painting provides full-service custom painting and wood restoration services for homeowners, businesses, property managers, and investors throughout the Greater Bay Area. The company also offers staining, refinishing and in-house color consultations that are designed to provide clients with recommendations based on their home environments.

According to owner Ilan Sigura, Sigura Pro Painting’s full-service approach guarantees its clients experience convenient, streamlined painting processes. Mr. Sigura explains that his company’s capabilities and techniques create a wide range of customizable choices. “We offer competitive pricing,” he says, “and with our years of painting experience, we’ve mastered the art of professionalism and are able to offer our clients nothing but the highest degree of quality.”

Sigura Pro Painting utilizes state-of-the-art painting equipment for each of its projects, including powerful design software that shows customers virtual representations of their color and detailing ideas. “That way, they’ll get their desired end result without costly paint sample experimentation or time delays,” says Mr. Sigura. The company also takes a Green approach to painting and can provide products that emit zero VOCs (volatile organic compounds) upon a customer’s request.

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Sigura Pro Painting

COMPANY CONTACT
Service AREA

The Greater Bay Area

SERVICES PERFORMED

 Commercial & Residential
New Construction
Remodels & Additions
Insurance Repairs

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Sigura Pro Painting

Company Profile

Sigura Pro Painting provides full-service custom painting and wood restoration services for homeowners, businesses, property managers, and investors throughout the Greater Bay Area. The company also offers staining, refinishing and in-house color consultations that are designed to provide clients with recommendations based on their home environments.

According to owner Ilan Sigura, Sigura Pro Painting’s full-service approach guarantees its clients experience convenient, streamlined painting processes. Mr. Sigura explains that his company’s capabilities and techniques create a wide range of customizable choices. “We offer competitive pricing,” he says, “and with our years of painting experience, we’ve mastered the art of professionalism and are able to offer our clients nothing but the highest degree of quality.”

Sigura Pro Painting utilizes state-of-the-art painting equipment for each of its projects, including powerful design software that shows customers virtual representations of their color and detailing ideas. “That way, they’ll get their desired end result without costly paint sample experimentation or time delays,” says Mr. Sigura. The company also takes a Green approach to painting and can provide products that emit zero VOCs (volatile organic compounds) upon a customer’s request.

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Company Philosophy

"We stay on every job until it's finished, and we never take on work unless we're certain we can deliver excellent results. We stand behind all our work and guarantee our customers can rely on us before, during, and after their painting projects. Our client satisfaction rate dictates our reputation, so our top priority is making sure each of our customers has a pleasant painting experience."

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for painting companies that have earned the prestigious Diamond Certified award. For Sigura Pro Painting, the key to achieving and maintaining high levels of customer satisfaction is simple: set high expectations on every painting project, regardless of its size. “Quality workmanship is what we’re all about, and our clients know that’s what they can expect from us,” says owner Ilan Sigura. “We’ve built a positive reputation by taking care of our clients and providing them with the results they’re looking for.”

Sigura Pro Painting has been providing interior and exterior painting services throughout the Greater Bay Area for more than two decades. The company takes a full-service approach to the painting process in order to guarantee a streamlined experience for each client, and it also has the training and equipment to offer staining, refinishing, and color consultation services.

Unlike less experienced painting contractors that take a hands-off approach to interacting with their customers, Sigura Pro Painting focuses on communicating with its clients before, during and after their projects. “Ultimately, we want our clients to be satisfied with every phase of our work, and clear communication is the best way to confirm we’re achieving that goal,” says Mr. Sigura. “We’re always available to address questions or concerns, and we conduct a survey after every job to confirm we’ve met the client’s expectations.”

Another distinguishing attribute of Sigura Pro Painting is its comprehensive approach to quality control, which includes providing each project with a superintendent who is responsible for jobsite coordination and a production manager who oversees quality. “By having multiple levels of supervision, we’re able to ensure nothing falls through the cracks,” explains Mr. Sigura. “Also, I personally oversee every project, which adds yet another level of accountability and guarantees the client gets their money’s worth.”

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Industry Info

If you’re planning a painting project, make sure you set a realistic budget and stick to it. Budgets are hard to live by, but they can be especially difficult to stick to when it comes to upgrading or renovating your home. One thing spirals into another until you have a beautiful home and a bare bank account. Luckily, when it comes to house painting, you can increase your chances of setting a realistic budget and sticking to it.

First, think about your project and write down your needs and wants. This will prevent you from contracting for more than you need. Evaluating what you really need instead of what you want will allow you to prioritize, which means you can add to a project that’s under budget and remove unnecessary items from an over-budget project.

Most painting contractors charge either a flat rate or a variable price for time and materials. Be honest with your painter. Tell them how much you want to spend and find out if it’s reasonable, but never sacrifice quality for price. Even if you have to put a halt to the project to save more money, that’s better than hiring an unlicensed or uninsured painter to do the work.

Many painters will work with you to choose paint brands and other materials that make sense for your budget. Ilan Sigura, owner of Sigura Pro Painting in Santa Clara, says good painting contractors are able to work with any client and their unique budgetary needs. “Your painter should give you options for materials that are high-quality and take cost into account. They should do whatever it takes to get the job done right and still meet your needs.”

Remember, time is money when it comes to hiring a painting contractor. Anything you can do to simplify or shorten the job should save you money and prevent you from going over budget. For example, if you take down art and remove furniture from the rooms that are being painted, you’ll save your painters time and keep their services within your budget.

The timing of your job can also impact the cost. Some contractors set higher fees for peak times and offer discounts to clients who book jobs during the off-season. It’s also smart to stay in constant contact with your painter. Ask them to let you know about potential overage fees or things you can do to help the job stay on budget.

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Frequently Asked Questions

Q: How soon can you start my painting project?

A: It depends on the type of work, the size of the job and the time of year. We always try to accommodate our clients, but we won’t rush a project just to fit in another job.

Q: When you start my project, will you work continuously until it’s finished?

A: Absolutely. Our dedicated crew members see every project through to completion without jumping from job to job.

Q: Is it necessary to strip my old paint or prime my walls before painting?

A: If a wall is already painted and the paint has good integrity, we don’t need to apply primer. For an exterior job, we’ll power wash the surface to clean the existing paint, seal cracks with caulking and repair any damaged areas before applying new paint. Only exposed areas need to be primed. If the paint is peeling or flaking, we’ll scrape it, sand it and apply primer so the paint lasts longer.

Q: Are you certified to remove lead-based paint?

A: Yes, we’re an EPA Lead-Safe Certified company. We’re trained to perform asbestos and lead testing in homes that were built before 1978.

Q: Can you paint over my wallpaper?

A: We don’t recommend it. If you paint over wallpaper, the moisture from the paint can penetrate the wallpaper and cause it to peel. Instead, we’ll remove the wallpaper and any glue that’s on the wall before priming and painting over the surface.

Q: Can you repaint my cabinets?

A: Yes, we use water- and alcohol-based paints to paint cabinets. If we’re using alcohol-based paint, we wear masks and use HEPA filters so we don’t contaminate the home with fumes.

Q: What type of paint should I choose if I’m concerned about keeping it clean?

A: The easiest paints to keep clean are semi-gloss and satin sheen—you can just use a sponge and water or a gentle cleaning agent.

Q: Will you work with my budget?

A: Yes, we’ll give you options for materials and do whatever it takes to complete your project within your budget.

Q: Can you paint my house if it’s raining?

A: In most cases, yes. It depends on the weather and type of painting we’re doing, but we can usually cover open areas to keep out rain and continue working.

Q: Will you take care of the permit process?

A: Yes. We’re a one-stop shop, which means we take care of everything from beginning to end, including obtaining any necessary permits.

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SELECTED PHOTOS FROM Sigura Pro Painting

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Ilan Sigura

Expert CONTRIBUTOR PROFILE
  • Ilan Sigura is a lifetime veteran of the construction industry and CEO of Sigura Construction, Inc., a Diamond Certified company since 2007. He can be reached at (408) 372-8945 or by email.

Ilan Sigura: An Integral Career

By James Florence, Diamond Certified Resource Reporter

SANTA CLARA — By the time he reached early adulthood, Ilan Sigura had already established deep roots in the construction industry. Even when he tried his hand at a new profession, it wasn’t long before he returned to the field that had become an integral part of his identity. “My father was a contractor, and he began teaching me the trade when I was just a boy,” he explains. “Later, as a college student, I decided to study computer science. After I graduated, I spent a couple of months engineering software for a tech company, but I didn’t like it at all. I felt insignificant working at a large company and my work had no direct impact on the lives of others. This was a stark contrast from construction, where I got to interact with people and see the results of my work firsthand. Ultimately, I decided to go back to doing what I knew best.”

Today, as owner of Sigura Pro Painting, Ilan says his favorite part of his job is the pride he takes in his company’s reputation. “Between my production team, my estimators and my guys in the field, I run a fairly large operation. As we continue to receive high customer satisfaction ratings, it’s an indication that we’re doing very well, which I find very satisfying.”

Originally from Israel, Ilan came to the United States in 1990 to attend college in New Jersey. “My plan was to return home and run my father’s business after graduating, but as it turned out, I fell in love with this country and never went back.” After migrating to the Bay Area for what was to be a brief stint in the tech field, Ilan settled in Sunnyvale, where he now lives with his wife, Rinat, and their five children. When asked his favorite part about living in the Bay Area, he expresses his appreciation of the diverse local landscape. “I like being outdoors, and there are lots of opportunities for that here. With so much to explore and so much variety, it never gets boring.”

Outside of work, Ilan spends the bulk of his time with his family. “My wife and I believe in giving our kids skills so they can grow up to be confident and independent,” he says. “We like taking them camping and sightseeing, as well as doing activities like riding quads and jet skiing.” Additionally, Ilan extends his passion for construction to his home environment. “I do a lot of home improvement projects, which keeps me working with my hands and helps me stay in touch with my trade.”

In his life and career, Ilan says he never forgets to consider the impact of his work on future generations. “As a professional, I believe in doing things honestly and with integrity—not only because what goes around comes around, but because we need to leave a good place for our children to inherit. That’s why my team and I make an effort to implement eco-friendly measures in our work whenever possible. With everything we do, we want to make sure we’re doing right by the planet and the people who inhabit it.”

When asked the first thing he’d do if he could retire tomorrow, Ilan says it’s a doubtful scenario. “I don’t think I’ll ever retire—I’ll always want to work. But if I did retire, I’d spend more time with my wife and kids. After all, they’re the most important things to me.”

Ask Me Anything!

Q: What’s your favorite season?
A: Summer—I come from a warm country, so I like the heat.

Q: If you could time travel, would you go to the past or the future?
A: The past, just because things used to be simpler and more innocent back when I was growing up.

Q: What’s your favorite snack?
A: Snickers bars.

Q: Are you an early bird or a night owl?
A: Both. I usually get about four hours of sleep each night.

Q: What’s your favorite local restaurant?
A: Satsuma Sushi in Mountain View.

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Expert articles
  • Options for Addressing a Lead Paint Hazard

    SANTA CLARA — Everyone knows lead paint represents a health hazard, but many homeowners are unsure of the specific circumstances under which it’s a concern. In general, if your home was built or painted before 1978 (when lead paint was officially banned), it’s best to err on the side of safety and have your existing paint tested before repainting.

    If you discover lead in your home’s paint, there are a couple of ways to address it. One good option is called encapsulation, where a special coating is applied over the existing paint surface before the new paint is applied. By sealing in the lead, encapsulation provides a practical, non-invasive means for preventing exposure. Keep in mind that encapsulation should always be performed by an experienced, lead-safe certified painting contractor.

    Another possible solution for dealing with lead paint is to have it physically removed from the environment, a task that should always be handled by a lead remediation professional. Using a rigorous safety protocol (including setting up a sealed work area), remediation specialists will perform a complete demolition, removal and cleaning, leaving your home a lead-free environment.

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Expert video tip
  • Video: Addressing Lead Paint Concerns

    Complete Video Transcription:

    SANTA CLARA — Host, Sarah Rutan: If you discover that your home contains lead paint, you’ll need to take the appropriate steps to address it safely and effectively. Today we’re in Santa Clara with Diamond Certified Expert Contributor Ilan Sigura of Sigura Pro Painting to learn more.

    Diamond Certified Expert Contributor, Ilan Sigura: Ilan Sigura, CEO of Sigura Pro Painting. I would like to talk today about lead paint. Many of our customers are asking us, “When should I be concerned with lead paint?” In general, rule of thumb, any building that was painted before 1978, people should really check the paint for lead and see if there’s any lead in the pain. In case and you have lead in your paint, there are many different remedies for it.

    Number one is encapsulation. Encapsulation means that you can have a certified contractor who is certified to deal with lead to have a special layer of paint on top of the existing one in order to encapsulate the lead so it’s not exposed anymore to the surface. And then your painter can come and paint on top of it. The other possibility is to get a company that do remediation that will shred the lead with a controlled environment. So, before you paint your home and if your house is before 1978, I would encourage you to inspect for lead.

    Host, Sarah Rutan: To learn more from local top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

     

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Sigura Pro Painting WEBSITE AND EXTERNAL FEED
  • Sigura Pro Painting SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Sigura Pro Painting
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 141 VERIFIED CUSTOMERS i
Sigura Pro Painting : Average 8.9 out of 10 based on 141 unique customer surveys of customer satisfaction.

Rinat K.

VERIFIED Sigura Pro Painting CUSTOMER

1 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very professional, dedicated, they care about their customers, and the work was done very well. They fixed multiple issues for me and were very reliable.

I really liked that they had someone there everyday. There was a superintendent there to answer any questions or concerns I had each and every day.

Channing C.

VERIFIED Sigura Pro Painting CUSTOMER

2 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a very good job. They're not cheap but they know what they are doing. You will be happy at the end of the day.

The finish is very good. When they say they're going to do something, they do it right.

Zion K.

VERIFIED Sigura Pro Painting CUSTOMER

3 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They always do their best to make the customer satisfied, even if it requires extra work for them. They will not charge more money for these kinds of things.

Ilan is very loyal and just a good person. He works to get the job completed without any drama or unexpected issues.

Geni S.

VERIFIED Sigura Pro Painting CUSTOMER

4 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

I liked their staff, they were very trustworthy.

They have a very trustworthy staff.

Laura W.

VERIFIED Sigura Pro Painting CUSTOMER

5 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they are conscientious, and they go above and beyond to make sure their customers are happy.

Very friendly staff, courteous, and they worked hard. They were always on time. They really had everything you want in a good company or service.

Sharon F.

VERIFIED Sigura Pro Painting CUSTOMER

6 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did the job we hired them to do and they were friendly.

Same as the previous answer

T. S. Y. S.

VERIFIED Sigura Pro Painting CUSTOMER

7 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They got the job done in a timely manner. I didn't have to keep calling them back or make any suggestions.

They were easy to work with.

Andrew Z.

VERIFIED Sigura Pro Painting CUSTOMER

8 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's an honest contractor.

Good communication, fair price, and good quality work

Georgina S.

VERIFIED Sigura Pro Painting CUSTOMER

9 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

Nothing

When I had an issue, the owner addressed it right away.

Larry H.

VERIFIED Sigura Pro Painting CUSTOMER

10 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a good job. They call when they say that they will.

They completed the job and I was happy with it.

Yifat L.

VERIFIED Sigura Pro Painting CUSTOMER

11 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

If I needed them to come again, they always came. They made sure I was satisfied.

Ilan is a great owner. He was very responsive.

C. P. G.

VERIFIED Sigura Pro Painting CUSTOMER

12 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are reliable and they do good quality work.

They try to keep their clients satisfied.

Kristine F.

VERIFIED Sigura Pro Painting CUSTOMER

13 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them.

They are my go-to general contractor.

M. O. N.

VERIFIED Sigura Pro Painting CUSTOMER

14 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They can do a really wide variety of stuff, so that's pretty helpful.

I like their foreman, Todd. He gets stuff done.

O. K. T.

VERIFIED Sigura Pro Painting CUSTOMER

15 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They follow up and they have professional service. When you call them, someone is there to pick up the phone.

I would say the quality of the service.

Rafalin E.

VERIFIED Sigura Pro Painting CUSTOMER

16 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job, delivered it on time, and they were easy to communicate with.

They did a good job, delivered it on time, and they were easy to communicate with.

G.T.

VERIFIED Sigura Pro Painting CUSTOMER

17 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was an amazing experience. They were extremely responsive. They were attentive to our needs, and they were able to propose a lot of things we did not think about.

They owned up to everything they said. They stood behind their high quality service. It was a complete pleasure working with them. We were extremely satisfied.

Ken H.

VERIFIED Sigura Pro Painting CUSTOMER

18 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

There were a few problems with the job, but they more than fixed and improved it without increasing the bill. They completed the work to my satisfaction.

The quality of the finished product and the ease of working with Ilan

Mr. L.

VERIFIED Sigura Pro Painting CUSTOMER

19 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

You can trust them right to the core.

The solid way in which they conduct business

Abigail V.

VERIFIED Sigura Pro Painting CUSTOMER

20 of 141

Quality 10
10 10
Loyalty Yes
CRITIQUE

The quality of their work was excellent, and I really enjoyed the service.

They came on time. If I saw something that didn't look good, I called them, and they would immediately come to fix it.

Read All 141 Survey Responses at Ratings View