Diamond Certified Company Report

Discount Best Blinds & Shutters

Diamond Certified Company Report

Discount Best Blinds & Shutters

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 150 VERIFIED CUSTOMERS i

Mary M.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

1 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

Everything went exactly the way it was supposed to, they came out and did everything as advertised, and I was totally satisfied.

They are very professional.

Priscilla L.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

2 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

Good quality, excellent pricing, great service, and good company

I think the finished product looked almost exactly like what I expected.

Lourdes M.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

3 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very good and personable.

They have very good quality and they are very helpful. It was a very good experience and I am very happy. I am completely satisfied.

Read All 150 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Discount Best Blinds & Shutters provides a wide range of window covering products for residential and commercial clients in Sonoma and Marin Counties. As a Hunter Douglas Centurion Dealer, the company carries everything from blinds and shutters to sheer curtains and honeycomb shades at its Santa Rosa facility, and it also has the training and equipment to repair shutters, design window treatments, and more.

Owner Phil Skikos says Discount Best Blinds & Shutters’ honest business practices have allowed it to build and maintain a loyal clientele base. “We focus on taking care of our customers and making sure they receive the best possible products and services, which they really appreciate. When they see us on the street, they’re happy to say hello because they know we’ve treated them right.”

Discount Best Blinds & Shutters is able to offer its customers a variety of deals on products, including limited lifetime warranties on Hunter Douglas window coverings and prices that are regularly 25 percent lower than other stores. “Our policy is always ‘best quality,’” says Mr. Skikos. “With our experienced design professionals and quality products, we help our clients find solutions for their homes and budgets.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Discount Best Blinds & Shutters

Locations

Sonoma County
Marin County

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SERVICES PERFORMED

Blinds, Shutters, Sheer Curtains & Honeycomb Shades
Shutter Repair
Window Covering Measuring & Installation
Window Treatment Design

BRANDS Supported
  • Hunter Douglas

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Discount Best Blinds & Shutters

A look inside Discount Best Blinds & Shutters’ Santa Rosa showroom

Company Profile

Discount Best Blinds & Shutters provides a wide range of window covering products for residential and commercial clients in Sonoma and Marin Counties. As a Hunter Douglas Centurion Dealer, the company carries everything from blinds and shutters to sheer curtains and honeycomb shades at its Santa Rosa facility, and it also has the training and equipment to repair shutters, design window treatments, and more.

Owner Phil Skikos says Discount Best Blinds & Shutters’ honest business practices have allowed it to build and maintain a loyal clientele base. “We focus on taking care of our customers and making sure they receive the best possible products and services, which they really appreciate. When they see us on the street, they’re happy to say hello because they know we’ve treated them right.”

Discount Best Blinds & Shutters is able to offer its customers a variety of deals on products, including limited lifetime warranties on Hunter Douglas window coverings and prices that are regularly 25 percent lower than other stores. “Our policy is always ‘best quality,’” says Mr. Skikos. “With our experienced design professionals and quality products, we help our clients find solutions for their homes and budgets.”

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Company Philosophy

“We treat our customers how we’d want to be treated, and that means providing them with high-quality products at good prices. As a locally-owned and operated company, we take our long-term commitment to our community seriously, and we’re proud of the professional services we provide.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for window covering companies that have earned the prestigious Diamond Certified award. For Discount Best Blinds & Shutters, the best way to keep customers satisfied is simple: provide them with quality products and services at low prices. “We’re a family-owned and operated business, so it’s very important for us to keep our clients happy,” says owner Phil Skikos. “From doing our own estimates to including measurements with each product, everything we do is designed to show our customers the value they’re receiving.”

Discount Best Blinds & Shutters has been providing all types of window coverings for residential and commercial clients in Sonoma and Marin Counties since 1994. The company’s Santa Rosa store carries everything from blinds and shutters to sheer curtains and honeycomb shades, and it’s also qualified to design window treatments, repair shutters, and more.

Unlike window covering companies that price their products specifically to maximize their profits, Discount Best Blinds & Shutters believes in keeping its prices low and giving clients the best possible deals. “We guarantee the best prices on Hunter Douglas blinds and shutters: 25 percent lower than other stores,” says Mr. Skikos. “Also, every product comes with a lifetime guarantee and we provide free lifetime service. Our goal is to make it affordable for our customers to purchase quality window coverings.”

Another distinguishing feature of Discount Best Blinds & Shutters is its free in-home consultations, which allow customers to see the company’s full line of products without leaving their homes. “By taking our window treatments and showing our customers exactly how and where they’ll be installed, we help them find options that best fit their homes and businesses,” says Mr. Skikos. “It’s a ‘no strings attached’ service—we just want our clients to have all the information they need to make informed decisions.”

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Industry Info

If you’re planning to install new window treatments in your home, remember that high-quality products equal long-term savings.

It’s no secret that window treatments can be expensive, especially if you’re replacing them on every window in your house or outfitting a rental property or commercial building. However, according to Phil Skikos, owner of Discount Best Blinds & Shutters in Santa Rosa, you’re making a mistake if you think you’ll save money by purchasing cheap window treatments. “People who buy basic mini blinds tend to run into trouble because those products are easily bendable and prone to breaking,” he says. “However, if you take one step up to a slightly better product, it won’t cost much more and you’ll get a better value.”

Mr. Skikos always recommends high-end brands for quality and value. His favorite to suggest to consumers is long-time industry favorite Hunter Douglas. “Hunter Douglas has been around for more than 50 years, and all of their products are made with quality materials. That’s important because the better the quality, the longer they’ll last and the more money you’ll save.”

Mr. Skikos also advocates looking for products made and sold by companies that stand behind their wares. Some manufacturers offer warranties that range from one year to lifetime. Likewise, many sellers offer guarantees and warranties, including replacements or refunds for products that don’t stand up to daily use.

Mr. Skikos says window covering companies should always be willing to take care of inconsistencies or mistakes when it comes to delivering ordered materials. “It doesn’t happen often, but with custom orders and specialty products, factory mistakes can occur. Sometimes, errors are noticed before the product is delivered, but other times they aren’t obvious until installation begins. Your window covering company should take care of problems immediately and be willing to put your order at the front of its manufacturing process. Mistakes should be rare, but if they do happen, they should be promptly addressed.”

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Frequently Asked Questions
Q: How can I decide which type of window covering is right for my home?
A: “We have many options to satisfy different needs and lifestyles. Our free in-home consultation is designed to help you narrow down your options and decide what’s right for you. We have a lot of experience helping customers find the right products for their homes.”
 
Q: What can I expect when you come to my home for a consultation?
A: “We’ll bring samples of all your options, including different fabrics, materials and colors. We’ll measure all of the windows and doors that you’d like covered, and at the end of the meeting, you’ll receive a no-commitment quote. We’ll help you make the best choice for your lifestyle and budget.”
 
Q: Do you carry specialty products like bay windows and skylights?
A: “Yes, we have all kinds of possibilities to accommodate your tastes. And since everything is custom-made, it’s guaranteed to be the right fit.”
 
Q: What makes Hunter Douglas different from other window covering companies?
A: “The quality of their products. Hunter Douglas window products are designed and assembled in the United States, backed by an exclusive lifetime warranty, and GREENGUARD Certified, which means they improve indoor air quality by way of low chemical emissions.”
 
Q: Are Hunter Douglas products worth the price?
A: “Yes. Our energy-efficient products help insulate your windows and lower your utility bills as a result. In addition, certain products qualify for federal tax credits and company rebates. We guarantee the best prices on Hunter Douglas blinds and shutters: 25 percent lower than anyone else. We also give lifetime service and every product comes with a lifetime guarantee for as long as you own it.”
 
Q: Is it smart to buy high-quality window coverings for my rental property even though I want to save money?
A: “Many people who own rental properties want inexpensive window coverings that still look good, but this approach can lead to more trouble than you might expect. For one, cheap window covering products are easily bendable and can break. If you take one step up to a slightly better product, you’ll get a much better value. We have fairly priced products that look good and hold up better than cheap blinds.”
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SELECTED PHOTOS FROM Discount Best Blinds & Shutters

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Diamond Certified RATINGS ON Discount Best Blinds & Shutters
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 150 VERIFIED CUSTOMERS i
Discount Best Blinds & Shutters : Average 9.1 out of 10 based on 150 unique customer surveys of customer satisfaction.

Mary M.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

1 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

Everything went exactly the way it was supposed to, they came out and did everything as advertised, and I was totally satisfied.

They are very professional.

Priscilla L.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

2 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

Good quality, excellent pricing, great service, and good company

I think the finished product looked almost exactly like what I expected.

Lourdes M.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

3 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very good and personable.

They have very good quality and they are very helpful. It was a very good experience and I am very happy. I am completely satisfied.

Jerry E.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

4 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They met all of our expectations.

Phil is very personable.

Anne G.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

5 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

We have used them four times and they are the first company we would call. They quality and price are great.

I would say the quality of the product stands out, and also the owner who does all the measuring has a great eye for what is appropriate for your home.

Kathy J.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

6 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell people to check them out. They did a good job.

They lived up to everything they said they would do.

Carol L.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

7 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I was absolutely satisfied, and I wouldn't hesitate to recommend them.

Both of the owners were great. Their suggestions and the installer's suggestions were wonderful.

Gus M.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

8 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I was referred by a friend, and I have referred other people. I have been very happy and satisfied with them. I first used them 25 years ago. Phil is a great guy, and all the women in the office were wonderful.

Phil's nephew was the priest at my grandson's catholic school, so it was like family. They were all very down to earth.

Martha N.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

9 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

Good price and great service

Nothing in particular

Tammy Q.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

10 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were just wonderful. They were very professional, reliable, the timeline really worked, and the end product was great.

I really appreciated the pricing. When I received the estimate, they were just very professional.

Lynne T.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

11 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've recommended them to several people. They have a great price and a quality product. Phil was very helpful with his suggestions, and everything came out great.

Phil was just extremely pleasant and knowledgeable.

Wayne V.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

12 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

In January I will be calling them to come and do our new house. We have also referred other people.

I liked the fact that Phil, the owner, came out and did the measurements, the crew came out and installed everything efficiently, and cleaned up, and we have had no problems whatsoever.

Lauren W.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

13 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

Bill was referred by my parents, and he was very helpful. He let us pay in installments, that was very helpful. The company was very customer service oriented. He was also very flexible, and had some great design ideas.

Bill offered a discount on blinds that were cut specially where we bought them. He wanted our business, and was willing to gives us the discount.

Marilan A.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

14 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were a very good company to deal with. The product was good quality, and the service was high quality also.

The representative that came out to do the measurements was very thorough. He showed us all of his samples, and made the choices easier to make.

Phyllis C.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

15 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They followed through when they said they would.

Nothing in particular stands out.

Chris C.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

16 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

I really liked them, and they had a great variety.

Nothing really stood out.

Sherryl D.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

17 of 150

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have the best product for the best price in the entire North Bay.

I liked the fact that the owner, Phil, came out and measured my entire home. It gave me a feeling of trust and satisfaction.

Carol H.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

18 of 150

Quality 9
9 10
Loyalty Yes
CRITIQUE

I have referred many people, and told them I was very satisfied.

The owner brought his son with him, and they were just very professional and friendly.

Steve M.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

19 of 150

Quality 9
9 10
Loyalty Yes
CRITIQUE

We had used them before, and we were very happy with the service.

I would say the quality of the product is outstanding.

Pete P.

VERIFIED Discount Best Blinds & Shutters CUSTOMER

20 of 150

Quality 9
9 10
Loyalty Yes
CRITIQUE

The product was very good, although they were a little hard to find in the phone book. Phil was really great, and very helpful. We also went into the store and had repairs done to other blinds that we purchased.

I would say the quality of the product stands out.

Read All 150 Survey Responses at Ratings View