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Diamond Certified Company Report

Cullen Construction & Reconstruction

Diamond Certified Company Report

Cullen Construction & Reconstruction

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 118 VERIFIED CUSTOMERS i

Structural C.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

1 of 118

Quality 10
10 10
Loyalty Yes
CRITIQUE

The guy who owns the company, Jim, is an extraordinary contractor because he is so detail oriented and is a math major.

I like Jim. He is really funny and so organized. He is a real builder.

Alex A.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

2 of 118

Quality 10
10 10
Loyalty Yes
CRITIQUE

Jim was very businesslike. They did a fabulous job. He was very easy to work with.

They were reliable and professional.

Barry B.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

3 of 118

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job on time and very completely.

I had no problems with my permit and it signed off. Everything went perfectly.

Read All 118 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Jim Cullen has been working construction since 1974.

Cullen Construction & Reconstruction provides a variety of residential remodeling services and new construction of custom homes for clients in Marin County. In addition to creating custom kitchens and bathrooms, the company installs cabinets, windows, doors and insulation; builds decks, fences and retaining walls; offers Green framing options; and more.

Owner Jim Cullen has been involved in the construction industry for more than 40 years. An experienced draftsman with degrees in electrical engineering and computer science, Mr. Cullen says he prides himself on his reliability, efficiency and problem solving skills. “I work with conscientious and experienced crew members, many of whom have been with me for more than 10 years. Everyone on my team shares my focus.”

Cullen Construction & Reconstruction takes an inclusive approach to working with its clients. From the very beginning of a job, the company evaluates a project plan and provides an accurate cost estimate and timeline for completion. “Our efficiency allows us to work within our projected schedule 90 percent of the time,” says Mr. Cullen.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Cullen Construction & Reconstruction

COMPANY CONTACT
Service AREA

Marin County

SERVICES PERFORMED

Cabinet Work
Concrete
Flatwork
Decks
Fences
Drywall
Finish
Paint
Foundations
Hydronic
Insulation
Linoleum
Kitchens
Bathrooms
Masonry
Plumbing
Retaining Walls
Rough Electrical
Rough Framing
Rough Plumbing
Steel Framing
Tile Setting
Trim Work
Windows
Doors

BRANDS Supported

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Cullen Construction & Reconstruction

Cullen Construction & Reconstruction recently remodeled this kitchen.

Company Profile

Cullen Construction & Reconstruction provides a variety of residential remodeling services and new construction of custom homes for clients in Marin County. In addition to creating custom kitchens and bathrooms, the company installs cabinets, windows, doors and insulation; builds decks, fences and retaining walls; offers Green framing options; and more.

Owner Jim Cullen has been involved in the construction industry for more than 40 years. An experienced draftsman with degrees in electrical engineering and computer science, Mr. Cullen says he prides himself on his reliability, efficiency and problem solving skills. “I work with conscientious and experienced crew members, many of whom have been with me for more than 10 years. Everyone on my team shares my focus.”

Cullen Construction & Reconstruction takes an inclusive approach to working with its clients. From the very beginning of a job, the company evaluates a project plan and provides an accurate cost estimate and timeline for completion. “Our efficiency allows us to work within our projected schedule 90 percent of the time,” says Mr. Cullen.

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Company Philosophy

“We always consider our clients’ specific needs, goals and budgets, and because of that, we’re extremely adept at anticipating problems before they arise. We thrive on challenges, and we’re stimulated by the teamwork aspects of construction. Our ultimate goal is to give our clients the respect, consideration, and workmanship they expect and deserve. We want them to be as thrilled with the experiences as the end results.”

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Comparative Summary

Few remodeling contractors earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can also claim an owner who holds an engineering degree and can consequently perform engineering and planning work in addition to general construction services, but that’s exactly the case for Cullen Construction & Reconstruction. “I started my career in architecture, so I’m able to tweak plans without disrupting the overall intention of the project or incurring additional architectural consultation costs,” explains owner Jim Cullen. “We can handle everything from the design to the finishing touches, and our clients really appreciate that.”

Cullen Construction & Reconstruction has been providing remodeling and new construction services for residential clients throughout Marin County since 1990. In addition to creating custom kitchens and bathrooms, the company installs cabinets, windows, doors and insulation; builds decks, fences and retaining walls; handles rough and steel framing; offers general masonry services and more.

Unlike contracting firms that only have experience remodeling residential properties and have to limit their services as a result, Mr. Cullen utilizes his background as both an architect and a restaurant chef to offer professional consultation and construction services to restaurant owners and other commercial clients. “I know what it takes to create an efficient kitchen that makes proper use of traffic flow and usable space,” he says. “Having the ability to take on those types of projects has been an important part of this company’s success.”

Another distinguishing feature of Cullen Construction & Reconstruction is its ability to complete projects much quicker than most contracting firms, an approach made possible by the company’s large crew and Mr. Cullen’s participation on the Marin County Codes Advisory Board (MCCAB). “The board members know my work and are less scrutinizing when it comes to my plans and permits, which helps the entire process go much faster,” he explains. “Our clients know they’re going to get top-quality work that’s completed in a timely manner.”

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Industry Info

When it comes to remodeling a kitchen, comfort and practicality are crucial. One of the most challenging aspects of residential remodeling is getting the kitchen right—even though people spend a lot of time in the room, they often don’t consider comfort and practicality to be significant factors until it’s too late. Jim Cullen, owner of Cullen Construction & Reconstruction in Corte Madera, says the most important part of a kitchen remodeling project is making sure there are working “triangles,” or areas that see a lot of back-and-forth movement. “One of the most common triangles is the refrigerator to the prep area to the stove. Another is the prep area to the sink to the dishwasher. You should be able to move between those three spots as efficiently as possible, especially if there’s more than one person in the kitchen.”
Mr. Cullen says equipment selection is also important, so make sure you choose a contractor who asks questions about the type of cooking you do. “If you like cooking with hot oil, you’ll need a good stove with a powerful hood fan to suck up the oily air. If you do a lot of cold prep like salads, you’ll want a cutting block area right next to the garbage disposal. Regardless of the type of cooking you do the most, make sure you have working space on both sides of the stove so you have places to put things.”
You should also consider where you store your dishes and eat your meals—the right kitchen design can ensure you’ll be able to efficiently move from the dishwasher to the dish storage area. When drawing up your plans for a kitchen remodel, don’t forget to include a place to unload your groceries (usually near the refrigerator) and a direct path from the garage to the kitchen.

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Frequently Asked Questions

Q: How long will my project take to complete? How much will it cost?

A: We use a spreadsheet program to estimate the schedule and cost of your project, and it has proven to be very reliable over the years. We can also provide you with an itemized list of line items and their costs if your bank needs that information for the loan paperwork.

Q: Can you make changes to my project design or do I have to go back to the architect?

A: We can usually handle most changes (closet placement, altering traffic flow, etc.) without bringing back the original architect.

Q: Do you remodel kitchens?

A: Yes, kitchens are one of our specialties. Our owner, Jim Cullen, used to work as a restaurant chef, so he knows what works in a kitchen and what doesn’t. We’re especially proud of our ability to build commercial kitchens for restaurant professionals.

Q: Can you provide advice on colors and other finishing design touches?

A: We’ll do our best to help, but we usually stay away from advising on color choices because it involves so much personal taste. We tend to limit our design advice to practical matters like traffic flow patterns.

Q: Can you help me choose the right products and materials for my remodeling project?

A: Absolutely. We can provide you with numerous brochures, books and catalogs that you can look through to get ideas. Then we’ll answer any questions you have and help you make an informed decision.

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SELECTED PHOTOS FROM Cullen Construction & Reconstruction

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Diamond Certified RATINGS ON Cullen Construction & Reconstruction
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 118 VERIFIED CUSTOMERS i

Structural C.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

1 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

The guy who owns the company, Jim, is an extraordinary contractor because he is so detail oriented and is a math major.

I like Jim. He is really funny and so organized. He is a real builder.

Alex A.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

2 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

Jim was very businesslike. They did a fabulous job. He was very easy to work with.

They were reliable and professional.

Barry B.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

3 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

They did a great job on time and very completely.

I had no problems with my permit and it signed off. Everything went perfectly.

Phyllis P.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

4 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

Honest, responsible, and professional

Their honesty

Michael M.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

5 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them without hesitation.

They were always incredibly tidy and they always showed up on the job and they tried to stay on budget and came up with ways to do that.

Tom C.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

6 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

I would say that it is very difficult to go wrong with his company.

He has a one stop shop.

Elizabeth R.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

7 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

Excellent quality, fair prices and good communication skills

They don't cut corners.

Marge C.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

8 of 118

Quality 10
10
Loyalty No
CRITIQUE

I liked him and liked his crew.

He worked very hard and his crew.

Alex A.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

9 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

I think we paid way too much for labor. His materials were low but the labor was expensive.

He was professional and good at following up.

Dylan M.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

10 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

They're very reliable.

They're very punctual. In my opinion, everything was excellent.

Brian A.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

11 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

Really high quality work, and they also did the work within budget.

The attention to detail and the quality of the workmanship

Elizabeth R.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

12 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

I would like to tell other people that Jim Cullen has extraordinary attention to detail in regards to what his client wants.

I liked Jim's undivided attention to the quality of his work. He's the best contractor I've ever worked with.

Kristine L.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

13 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them. They do a good job and I'm very satisfied.

They're reliable, straightforward, and easy to work with.

Ron L.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

14 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

They do quality work for a fair price.

I just like the quality of their work.

Sharon E.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

15 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

He is a very honest person, conscientious, and he aims to please.

I would give them a '10+'. They did a superb job. The whole area was 100% clean all during the construction time. He really is a caring person.

Alice K.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

16 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them.

Good response

Diana R.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

17 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

Jim is very knowledgeable, skilled, personable, honest, and a hard worker. He's very attentive and on site all the time making sure everything is being done correctly. He has a lot of hands-on skills and he and his crew did a really good job.

I liked that Jim was very good at problem solving. He was good at figuring out economical ways to go so that I could get what I wanted without going over my budget.

Irene M.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

18 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

They are very capable, good at their work, and they work very efficiently. I liked the good quality of their work and that they got the job done so quickly.

I liked that there were no problems and everyone knew what they were doing. I was very pleased with the results and would use them again.

Irma G.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

19 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

I have hired them twice. First, they did my bathroom and then they did my kitchen. Mr. Cullen's work crew is very conscientious, friendly, and careful. Mr. Cullen is very talented and he gave me a fair and reasonable estimate. He stayed inside my budget. I had a very nice experience because Mr. Cullen did everything he said he would do. He and his crew did very fine work and made me very happy.

I liked that they worked so cleanly without making too much of a mess and always cleaned up. They did such thorough work. Mr. Cullen always returned my calls and I really did not have worries because I knew he would do a good job and he did.

John M.

VERIFIED Cullen Construction & Reconstruction CUSTOMER

20 of 118

Quality 10
10
Loyalty Yes
CRITIQUE

In the construction trade, they are very skilled and knowledgeable. They are professional, efficient, and they do good work. They were very conscientious and accommodating for our schedule. It was a fairly smooth process for us and we had no worries.

We hired them to install fixtures in a bathroom we were remodeling and they did a good job.

Read All 118 Survey Responses at Ratings View

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