Diamond Certified Company Report

LW Construction & Handyman Services

Diamond Certified Company Report

LW Construction & Handyman Services

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 137 VERIFIED CUSTOMERS i

B. B. B. S.

VERIFIED LW Construction & Handyman Services CUSTOMER

1 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that they're really good at analyzing a problem well enough that even if you've had many different people look at it and everybody scratched their head, he looks at it and he has a hypothesis. He looks at it more, investigates, and then comes up with a meaningful plan. I had several of these kinds of issues and in all these situations he had an actual solution that he was able to implement and solve the problems. He doesn't jump to any conclusions, he solves the problem.

Good analysis of the problem and good execution of the solution

Jerry K.

VERIFIED LW Construction & Handyman Services CUSTOMER

2 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

The best contractor I've found for what he did, I was completely impressed. He didn't take any shortcuts and did a first-class job.

Lamine the owner is the most stand-up guy on the planet. He wouldn't cut corners if you paid him to. He's a man of integrity.

Jamie Y.

VERIFIED LW Construction & Handyman Services CUSTOMER

3 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them.

Very thorough, explained everything, was very prompt, and they just took care of things.

Read All 137 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Lamine Elabed, President

LW Construction & Handyman Services (formerly known as Handyman Network of Marin) provides home and business repairs, remodeling, home improvements, and additions for clients in Marin, Sonoma, Napa, Solano, Contra Costa, Alameda, and San Francisco Counties. The company builds, installs, repairs and improves carpentry, plumbing, electrical, and mechanical systems for residential and commercial clients.

President, owner and operator Lamine Elabed says LW Construction & Handyman Services has built a trusted reputation for providing quality work at a fair price. “Our customers know we only hire skilled experts who are always prompt, courteous and professional. Our primary goal is to do right by the client the first time. They reward us by their repeat business and referrals.”

LW Construction & Handyman Services is a local, family-owned general contractor. Its employees all have at least 15 years of experience, are required to pass background and drug screenings, and are trained to tackle a variety of tasks.

Read moreShow less
COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON LW Construction & Handyman Services

COMPANY CONTACT
Service AREA

Marin County
Sonoma County
Napa County
Solano County
Contra Costa County
Alameda County
San Francisco

SERVICES PERFORMED

General Contractor Services
Handyman Services
Kitchen and Bathroom Remodeling
Termite and Dry Rot Repair
Property Maintenance and Management
Home Maintenance and Repairs, including Electrical, Plumbing, Carpentry, Mechanical, Flooring, Drywall, Roofing and Painting

DIAMOND CERTIFIED RESEARCHED ARTICLES ON LW Construction & Handyman Services

A recent kitchen remodeling project by LW Construction & Handyman Services

Company Profile

LW Construction & Handyman Services (formerly known as Handyman Network of Marin) provides home and business repairs, remodeling, home improvements, and additions for clients in Marin, Sonoma, Napa, Solano, Contra Costa, Alameda, and San Francisco Counties. The company builds, installs, repairs and improves carpentry, plumbing, electrical, and mechanical systems for residential and commercial clients.

President, owner and operator Lamine Elabed says LW Construction & Handyman Services has built a trusted reputation for providing quality work at a fair price. “Our customers know we only hire skilled experts who are always prompt, courteous and professional. Our primary goal is to do right by the client the first time. They reward us by their repeat business and referrals.”

LW Construction & Handyman Services is a local, family-owned general contractor. Its employees all have at least 15 years of experience, are required to pass background and drug screenings, and are trained to tackle a variety of tasks.

Read moreRead Less
Company Philosophy

"We've earned a reputation for being trustworthy, reliable and respectful of our customers. All they have to do is explain the repairs they need and we'll send professional, uniformed handymen right to their doors. Our constant communication, attention to detail and concern for our customers' satisfaction ensures each job is done correctly the first time."

Read moreRead Less
Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for home repair companies that have earned the prestigious Diamond Certified award. For LW Construction & Handyman Services, the key to achieving and maintaining high levels of customer satisfaction is simple: utilize its industry expertise to provide handyman services that are both versatile and dependable. “We specifically hire technicians who are well-versed in all aspects of home maintenance,” says President Lamine Elabed. “This allows us to handle every aspect of our customers’ projects, which makes things more efficient and affordable for them.”

LW Construction & Handyman Services has been providing home improvement and repair services for clients in Marin, Napa, Solano and Sonoma Counties since 2006. As a locally-owned chapter of nationwide general contractor organization Handyman Network, the company has the capabilities to perform electrical work, trim carpentry, plumbing, drywall repair, wallpapering, fencing, appliance installation, closet organization, window and door replacement, and more.

Unlike less experienced handyman companies that take a “one size fits all” approach to the home repair process, LW Construction & Handyman Services is committed to providing responsive services that are designed to ensure each customer is completely satisfied with their project. “Fostering ongoing client relationships is a big priority with us, so we never leave our customers hanging,” says Mr. Elabed. “If we make a mistake or a customer isn’t satisfied, we’ll come right back and take care of it.”

Another distinguishing attribute of LW Construction & Handyman Services is its dedication to adhering to state-mandated building codes on every home repair job. “We don’t cut corners when it comes to building codes,” affirms Mr. Elabed. “If a job requires a permit, we make sure to pull it. That way, if the client wants to sell the house in the future, there won’t be any legal issues from unpermitted work.”

Read moreRead Less
Industry Info

Take care of small maintenance issues around your home to save money in the long run. Recent studies have found that within 20 years of a home purchase, the average homeowner will spend roughly 10 percent of the home’s value in maintenance and repair costs. While it’s always a good idea to put funds aside for future needs, these costs can be reduced significantly by taking care of maintenance issues while they’re still small. “Don’t put off home maintenance for too long,” warns Lamine Elabed, president of LW Construction & Handyman Services. “A repair that costs $10 today might cost several thousand dollars if you wait another five years to deal with it.”

One example of such a situation is a small water leak. “Leaking water is one of the greatest detriments to a home—even a small leak can cause major damage if ignored for a long period of time,” explains Mr. Elabed. “If the grout between the tiles in your shower is cracked, water may be able to get inside the wall and the framing, resulting in mold and mildew issues such as dry rot. You can avoid this by temporarily sealing it with some caulking until a professional is able to repair it.”

Another preventative measure you can take is installing additional electrical outlets in your home. “If you have a lot of electrical devices plugged in all over your house, it can overwhelm the electrical system and create the potential for an electrical fire,” says Mr. Elabed. “You can avoid paying thousands of dollars in fire damage repairs simply by adding an extra electrical circuit, which doesn’t cost very much in the first place.”

While water and electricity can cause severe structural damage to a home, there are plenty of less dramatic instances where minor maintenance issues can take a toll. For instance, something as simple as a door that doesn’t line up correctly in its frame can be an unneeded source of frustration. “Many homeowners will ignore these types of minor issues for years, but for the most part, they can be fixed in a few minutes,” says Mr. Elabed. “If you just take the time to go through your house once or twice a year and address small maintenance issues, it could literally mean the difference between spending $5 and $5,000.”

Read moreRead Less
Frequently Asked Questions

Q: How much will my home repair job cost?

A: Every job is different, so it’s hard to say without seeing the job. We can give approximate rates over the phone, but if you want a more accurate figure, we’ll come out and do a free estimate.

Q: How soon can you start my job?

A: If it’s a small job, we can usually swing by the same day if we’re in the area, but if it’s a more involved job, we’ll typically schedule work to begin in one week. Regardless of the size of your project, we encourage you to make a list of things you need done so we can address them all in a single visit. We charge a flat service fee, so you might as well maximize your money by having us take care of everything while we’re at your house.

Q: Can you purchase materials for me?

A: Yes, you can choose materials at a store and we’ll go pick them up and bring you a receipt. We don’t mark up prices for parts or materials.

Q: Are your handymen qualified and dependable?

A: Absolutely. We only hire people who have 10 to 20 years of industry experience and no history of accidents. It’s also important for our employees to be conscientious about customer service and take a lot of pride in their workmanship. You can expect expertise and professionalism from all our handymen.

Q: What’s your approach to quality control?

A: Quality control is very important to us. Our handymen take pictures before and after each job to show what they did, and they also use a punch list to double check their work. We show our clients what’s being done at every step of their projects to make sure their expectations are being met.

Read moreRead Less

SELECTED PHOTOS FROM LW Construction & Handyman Services

View Comments
Shares

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Lamine Elabed

Expert CONTRIBUTOR PROFILE

Lamine Elabed: A Constructive Transition

By James Florence, Diamond Certified Resource Reporter

AMERICAN CANYON — After a long career in telecommunications, Lamine Elabed traded his high-tech livelihood for something a little more constructive. “I got into telecommunications back in the 1980s and stayed in high tech for the next 30 years, where I was involved in everything from MIL-SPEC hardware to medical devices to industrial bomb detection,” he recounts. “Initially, I was an engineer, but I later got into management and eventually became a logistical director for General Electric. Since GE is a global company, it was basically a 24-hour job—when problems arose, I’d get calls at all hours of the night. After a while, I figured if I was going to be working around the clock, I might as well be running my own company, so I left and started a business.”

Rather than stick to his previous field, Lamine opted to get into another: construction. “I chose to start a construction business because I thought it was an industry where my management skills would be valuable,” he explains. “A lot of tradespeople are good with their hands, but they often lack management and people skills. I figured if I could handle those aspects and assemble a good team to perform the hands-on work, my company would be a success.” A decade later, LW Construction & Handyman Services has proven to be just that.

When asked his favorite part of his second career, Lamine says he enjoys interacting with his customers and employees. “We have a very loyal customer base, and it’s always a pleasure to talk with, educate, and learn from them. Additionally, I enjoy training and working alongside my team, both in the office and out in the field.”

Originally from Tunisia, Lamine got his college education in Paris, France before coming to California in 1980, where he currently resides in Marin County. Outside of work, he enjoys spending his free time outdoors. “My favorite activity is going on hikes by the beach,” he affirms. “I like the outdoors in general, mostly for the peacefulness. While I’m an extrovert in my professional life, I’m an introvert at heart, so I love taking walks and enjoying the solitude.” Additionally, Lamine likes spending time with his family (including his wife, Wenona, his son, Alexander, and his daughter, Leila) and trying new restaurants around the Bay Area.

When asked what his future retirement might look like, Lamine says he hasn’t given it much thought. “I don’t really plan to retire. However, if I do, I’ll probably catch up on my reading. As I mentioned, I’m an introvert at heart, so I’d probably focus inward and spend more time on reading and introspection.”

Ask Me Anything!

Q: Coffee or tea?
A: Neither—I can’t take the caffeine. That’s why I prefer hot chocolate.

Q: What kinds of books do you like to read?
A: Non-fiction books, especially ones about science and technology.

Q: What’s your favorite season?
A: Summer. I actually don’t like the heat, but I like the fact that people seem to be in a better mood.

Q: What’s your favorite thing to eat for dessert?
A: I’m not big on sweets—just give me a piece of fruit and I’ll be happy.

Read moreRead less
Expert articles
  • Crucial Info on Smoke Detectors

    AMERICAN CANYON — Smoke detectors may be easy to overlook, but doing so can be a fatal mistake. In fact, two-thirds of fire-related deaths in the home are attributable to smoke detectors being inoperative (usually due to dead or missing batteries) or absent altogether. To improve upon this dark statistic, California safety codes now require an improved model of smoke detector to be installed in homes and businesses statewide.

    The main feature that differentiates the new smoke detectors from their predecessors is they don’t rely on regular alkaline batteries to function. Instead, each unit is equipped with a built-in, tamper-proof battery that has a 10-year lifespan. This change is aimed at removing human error from the equation, which is expected to reduce the amount of fire-related deaths caused by simple negligence. Once the unit’s 10-year lifespan is up, it can simply be replaced with a new one.

    It’s also important to note that there are two kinds of smoke detectors, differentiated by sensor type: ionization and photoelectric. While having either is better than having none at all, photoelectric units are known to have a faster response time, which means they can detect house fires in their early stages. Photoelectric detectors are more expensive than ionization detectors, but considering the stakes, it’s worth investing in this superior option.

    Read moreRead less
Expert video tip
  • Video: Helpful Hints for Smoke and CO Detectors

    Complete Video Transcription:

    AMERICAN CANYON — Host, Sarah Rutan: Having smoke and carbon monoxide detectors in your home is crucial, but it also helps to understand how they function. Today we’re in American Canyon with Diamond Certified Expert Contributor Lamine Elabed of LW Construction & Handyman Services to learn more.

    Diamond Certified Expert Contributor, Lamine Elabed: When you pull your remodel permits on city or county, one of the requirements is for them to check, they are expected to check smoke detectors and carbon monoxide detectors present at your home. And they always have to check that before they sign off on the permit. So, let’s talk about smoke detectors. Smoke detectors save your life, actually. Two-thirds of the deaths, you know, of fire are attributable to lack of a smoke detector or units without batteries. The new state requirement, actually, is for a 10-year life for the lithium battery. You don’t have to replace it. And you cannot access it, stamp of proof, for safety purposes.

    We recommend that you use photoelectric units because they trigger the alert of the smoke and the fire before, a lot faster than the ionization units. And remember, the only, the lifespan of a smoke detector is about 8-to-10 years. If you look at the back unit, it has a manufacturer date. After that, you have to replace it. The carbon monoxide detector is a device that will actually detect gas that you cannot see and you cannot smell.

    When it sounds, say it’s installed, and you have to grab it with you when it sounds and walk away with it. Take the kids, take the cat and the dog, and walk away, outside. And keep walking away till it stops beeping. The reason for that is the source could be your neighbor. It could be outside of the street, and you don’t know when it’s going to stop, since you cannot see it, you cannot smell it. That’s why it has to be installed where it can be accessed.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

    Read moreRead less
LW Construction & Handyman Services WEBSITE AND EXTERNAL FEED
  • LW Construction & Handyman Services SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON LW Construction & Handyman Services
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 137 VERIFIED CUSTOMERS i
LW Construction & Handyman Services : Average 9.1 out of 10 based on 137 unique customer surveys of customer satisfaction.

B. B. B. S.

VERIFIED LW Construction & Handyman Services CUSTOMER

1 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that they're really good at analyzing a problem well enough that even if you've had many different people look at it and everybody scratched their head, he looks at it and he has a hypothesis. He looks at it more, investigates, and then comes up with a meaningful plan. I had several of these kinds of issues and in all these situations he had an actual solution that he was able to implement and solve the problems. He doesn't jump to any conclusions, he solves the problem.

Good analysis of the problem and good execution of the solution

Jerry K.

VERIFIED LW Construction & Handyman Services CUSTOMER

2 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

The best contractor I've found for what he did, I was completely impressed. He didn't take any shortcuts and did a first-class job.

Lamine the owner is the most stand-up guy on the planet. He wouldn't cut corners if you paid him to. He's a man of integrity.

Jamie Y.

VERIFIED LW Construction & Handyman Services CUSTOMER

3 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would highly recommend them.

Very thorough, explained everything, was very prompt, and they just took care of things.

A. K. C. H.

VERIFIED LW Construction & Handyman Services CUSTOMER

4 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

Personalized service, attention to detail, arrives on time for appointments, and I'm satisfied with the work and his professional approach to his communication and the job.

A combination of the communication and the price

Linda B.

VERIFIED LW Construction & Handyman Services CUSTOMER

5 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they were very responsive and very reasonably priced

They were very responsive.

Kimberly Y.

VERIFIED LW Construction & Handyman Services CUSTOMER

6 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's like family. He has keys to our rental and our people in our rental unit love him. When something is wrong, he is right there. We feel really blessed.

We really liked everything. It's nice to know you can trust someone to do right by you, so the trust and dependability, I mean everything. He's just perfect.

Vanda S.

VERIFIED LW Construction & Handyman Services CUSTOMER

7 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd recommend them in a heartbeat.

He took his time and everything came out the way I wanted. He went along with all the designs in my head and it turned out really well. They just did a really fantastic job, kept everything really clean, the guys he has working with them, everything was fantastic.

Darol M.

VERIFIED LW Construction & Handyman Services CUSTOMER

8 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

I thought they were friendly, efficient, and honest.

I liked the idea that when they said they would do something in a certain amount of time, they did it.

Benjamin V.

VERIFIED LW Construction & Handyman Services CUSTOMER

9 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very flexible. They'll do pretty much any job that you need done.

I liked his flexibility and ability to get the job done quickly, and he worked me into his schedule. It was great.

Brian N.

VERIFIED LW Construction & Handyman Services CUSTOMER

10 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were clear, fair, and consistent.

I liked the quality of the work, it was exactly what I wanted it to be. I was quite pleased with their service.

Christy C.

VERIFIED LW Construction & Handyman Services CUSTOMER

11 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's very prompt and he's here when he says he's going to be here. He doesn't give you a window of time, he's very thorough, and he cleans up very nicely after the job.

I like that he's very prompt and very competent.

Marsha B.

VERIFIED LW Construction & Handyman Services CUSTOMER

12 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

It was a very good experience.

He showed up on time and he was very handy. He got done what we needed to get done and he was quite a pleasant person.

David C.

VERIFIED LW Construction & Handyman Services CUSTOMER

13 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They can do just about anything and the prices are fair.

I like that it's a one-stop shop experience. I'm quite pleased with all of the work that they've done for me.

Gunnel B.

VERIFIED LW Construction & Handyman Services CUSTOMER

14 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

The pricing is reasonable, they show up when they say they're going to show up, and they do the work that we agree on.

I like the quality of the work that they did for me.

Heidi H.

VERIFIED LW Construction & Handyman Services CUSTOMER

15 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

He was very professional, he followed up well, and he was great on giving estimates for many projects.

I liked their professionalism. I just recommended them to a friend.

James C.

VERIFIED LW Construction & Handyman Services CUSTOMER

16 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

The owner came to my house and he took the time to go into detail with everything that I thought I wanted and he made suggestions in addition to what I wanted. I was very impressed with the way they did business.

They came when they said they would come, and they did what they said they were going to do. The job was superb. They're the greatest.

Kim Y.

VERIFIED LW Construction & Handyman Services CUSTOMER

17 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

The owner is very nice, very workable, and very trustworthy. I would recommend them and I will be hiring them for future work.

I like the accountability of returning calls and emails. I trusted him with a key to the house and he forwarded all of the receipts to me. They're very trustworthy and the work is great.

Laureen B.

VERIFIED LW Construction & Handyman Services CUSTOMER

18 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very knowledgeable about how to do all kinds of repairs. I had several different repairs that I needed to have done and they were able to tackle all of them and fix everything satisfactorily.

They were here on time, they charged a fair rate, and they cleaned up after themselves. Everything that they fixed is still working.

Nancy B.

VERIFIED LW Construction & Handyman Services CUSTOMER

19 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

I was pleased with their work. They did a good job for a fair price.

I like the fact that they came when they said they would come, and they did what they needed to do.

Mary P.

VERIFIED LW Construction & Handyman Services CUSTOMER

20 of 137

Quality 10
10 10
Loyalty Yes
CRITIQUE

They knew what they were doing, they came when they were supposed to come, and they provided the service that we needed.

I liked that they were on time and helpful.

Read All 137 Survey Responses at Ratings View