Diamond Certified Company Report

BB & B Builders Inc.

Diamond Certified Company Report

BB & B Builders Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 28 VERIFIED CUSTOMERS i

Bruce N.

VERIFIED BB & B Builders Inc. CUSTOMER

1 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've already recommended them to a lot of people.

I liked their reliability. He's really good.

Chris E.

VERIFIED BB & B Builders Inc. CUSTOMER

2 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd say they're reliable, skillful, and prompt.

I liked the quality of their work.

Barry C.

VERIFIED BB & B Builders Inc. CUSTOMER

3 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say they arrive on time, do professional work, and are easy to talk to.

They're easy to work with, very personable.

Read All 28 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

BB & B Builders Inc. provides comprehensive planning, design, and construction services for residential and commercial building projects throughout the Bay Area. In addition to working on everything from custom homes to hotels, schools and wineries, the fourth-generation Marin company works closely with architects, engineers, and interior decorators and designers to handle clients’ pre-construction design needs.

President Rob Buckle says BB & B Builders’ ability to handle every step of its clients’ building projects gives the company a distinct advantage over its competition. “We have everything we need to complete projects from the ground up, including drywallers, electricians, carpenters, plumbers, painters and roofers. Regardless of what a job calls for, we’re prepared to efficiently handle it.”

As part of its customer-oriented business approach, BB & B Builders provides every project with in-depth plans and proposals that include 3-D designs, plan views, elevations, and sections. “We like to give as much information as possible for the job at hand,” explains Mr. Buckle. “By making our proposals clear and descriptive, we ensure our clients know exactly what to expect.” 

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Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON BB & B Builders Inc.

COMPANY CONTACT
Service AREA

Marin County
The Bay Area
San Rafael
Novato
Mill Valley
Larkspur
Corte Madera
Fairfax
San Anselmo
Sausalito

SERVICES PERFORMED

Planning, Design & Construction Services
Custom Homes
Multi-Family Housing
Residential Facilities
Hotels, Schools, Churches,
Restaurants, Wineries, Commercial
Tenant Improvements
3-D Designs

DIAMOND CERTIFIED RESEARCHED ARTICLES ON BB & B Builders Inc.

Company Profile

BB & B Builders Inc. provides comprehensive planning, design, and construction services for residential and commercial building projects throughout the Bay Area. In addition to working on everything from custom homes to hotels, schools and wineries, the fourth-generation Marin company works closely with architects, engineers, and interior decorators and designers to handle clients’ pre-construction design needs.

President Rob Buckle says BB & B Builders’ ability to handle every step of its clients’ building projects gives the company a distinct advantage over its competition. “We have everything we need to complete projects from the ground up, including drywallers, electricians, carpenters, plumbers, painters and roofers. Regardless of what a job calls for, we’re prepared to efficiently handle it.”

As part of its customer-oriented business approach, BB & B Builders provides every project with in-depth plans and proposals that include 3-D designs, plan views, elevations, and sections. “We like to give as much information as possible for the job at hand,” explains Mr. Buckle. “By making our proposals clear and descriptive, we ensure our clients know exactly what to expect.” 

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Company Philosophy

"We strive to fulfill all our customers' building needs by utilizing our many resources and excellent teamwork to provide high-quality results at competitive prices. We're very particular about making sure every job is done safely and correctly, and we believe in the importance of being honest and reliable throughout every step of the construction process."

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Comparative Summary

Few construction companies earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can also claim a trio of owners who have more than 60 years of combined industry experience, but that’s exactly the case for BB & B Builders Inc. “Our vast amount of experience and diversity of building trade knowledge really make us stand out,” says co-owner Rob Buckle. “My father, George Buckle, has more than 40 years of experience as a civil engineer, and Jason [Guillory, vice president] and I have 20 years of general construction experience. Between the three of us, we truly have the ability to handle all types of projects for our clients.”

BB & B Builders has been providing comprehensive planning, design and construction services for residential and commercial building projects throughout the Bay Area since 2004. In addition to working on everything from custom homes to hotels, schools and wineries, the fourth-generation Marin company works closely with architects, engineers, and interior decorators and designers to handle clients’ pre-construction design needs.

Unlike less experienced construction companies that strive to reduce their operating costs by using sub-par materials and only meeting the bare requirements of local building codes, BB & B Builders focuses on providing the highest quality work for every client, regardless of how much extra money it has to spend. “We never cut corners just to finish a project quickly,” confirms Mr. Buckle. “When we shop for products, our first priority isn’t price; it’s getting the right products that will last for years and ensure our clients’ happiness.”

Another distinguishing attribute of BB & B Builders is its dedication to providing its clients with upfront pricing and highly detailed contracts, which greatly reduces the need for potentially costly change orders. “We like to stay firm with our prices, so we make sure each customer completely understands the scope of work before they sign the contract,” explains Mr. Buckle. “At the end of the day, their satisfaction is the most important aspect of our business.”

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Frequently Asked Questions

Q: Do you limit your services to specific types of projects?

A: No, we work on projects of all types and sizes. Most of our contracts are for jobs around $20,000, but we’ll definitely work on larger or smaller projects, too.

Q: How much will my project cost?

A: That depends on numerous factors, including the type and scope of work, outside costs that are imposed by permitting and code restrictions, and plans drawn by architects or engineers. We’ll walk you through all these potential costs before any work begins.

Q: Does my project require a building permit? Can it be done within the building code?

A: We have a lot of experience with the permitting process in localities throughout the Bay Area, so we can help you determine the specifics of your building permit and alert you if your project runs into potential setbacks or restrictions.

Q: What’s the best way to avoid change orders?

A: We’ll take a good look at your property, identify any areas that might cause problems (vegetation, drainage), and either include them in our scope of work or make sure they’re taken care of before we start. We always make sure our customers understand and agree with the exact details of our plans.

Q: Do you provide free estimates?

A: Yes.

Q: Find a contractor with experience that’s relevant to your specific project.

A: Many building contractors aspire to broaden their experience and capabilities by taking on jobs outside of their comfort zones, but in order to get the best results from your construction project, it’s best to only work with highly experienced craftspeople that possess specific skill sets. When it comes to hiring a contractor, make sure you determine exactly what you want before making a final decision. “A good contractor will be able to account for all your needs and wishes in the initial design plans,” says Rob Buckle, co-owner of BB & B Builders Inc. in San Anselmo. “Don’t overlook this part of the process—even if you perceive a task to be simple and straightforward, it may have subtle implications that only an experienced professional can recognize.”

Mr. Buckle points to deck construction as an example of a project with numerous variables that should be handled by a professional with specific experience. “There are two types of decks: on-grade, which means on the dirt, and raised,” he explains. “Even if you like one more than the other, the choice might not be entirely up to you. If your house is on a slab, for example, you probably can’t have a raised deck because it can’t be higher than the grade of your house. If you want an on-grade deck, you need to consider factors such as drainage, surface texture, and materials like concrete slab and brick. It’s not a simple job, so if you want a product you’re going to be happy with for 10 years or more, you need to work with a good contractor who has experience dealing with these types of variables.”

After verifying a potential contractor’s state license and insurance coverage, it’s a good idea to ask for references that are directly related to your type of project. All references should be relatively recent to reflect current staffing and capabilities. Try to visit a current jobsite to get a close perspective on how the company works and to confirm its quality of workmanship.

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SELECTED PHOTOS FROM BB & B Builders Inc.

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COMPANY WEBSITE
www.bbbbuilders.net
Diamond Certified RATINGS ON BB & B Builders Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 28 VERIFIED CUSTOMERS i
BB & B Builders Inc. : Average 9.3 out of 10 based on 28 unique customer surveys of customer satisfaction.

Bruce N.

VERIFIED BB & B Builders Inc. CUSTOMER

1 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've already recommended them to a lot of people.

I liked their reliability. He's really good.

Chris E.

VERIFIED BB & B Builders Inc. CUSTOMER

2 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd say they're reliable, skillful, and prompt.

I liked the quality of their work.

Barry C.

VERIFIED BB & B Builders Inc. CUSTOMER

3 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say they arrive on time, do professional work, and are easy to talk to.

They're easy to work with, very personable.

Margareta C.

VERIFIED BB & B Builders Inc. CUSTOMER

4 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very skilled, very experienced, very polite, and have great customer service. I would highly recommend them.

BB & B Builders is perfect. I think that they do fantastic work. They are extremely skilled and their work is very high quality.

Janet P.

VERIFIED BB & B Builders Inc. CUSTOMER

5 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

Good price and trustworthy

Trustworthy

Mrs. C.

VERIFIED BB & B Builders Inc. CUSTOMER

6 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they're the very best house remodelers in all of Marin County, and I think probably in Northern California.

They're very professional and experienced. The quality of their work is outstanding. They did a lot of work throughout the house and they knew a lot of people in the trade. They know everyone. They're very well connected with all of the different contractors and all of the materials. They use really high end materials and they really know where to source their materials. They're the best.

I.R.

VERIFIED BB & B Builders Inc. CUSTOMER

7 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're great, a personable company that has creative solutions to problems.

They're very personable, and they follow through with what they say they're going do. They're a really great company to work with.

T.C.

VERIFIED BB & B Builders Inc. CUSTOMER

8 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

An all around good contractor

I've used them on several occasions. They were always very responsive, very personable, and they attended to my needs. They were the mall's preferred contractor for doing work on the pavers.

Herb A.

VERIFIED BB & B Builders Inc. CUSTOMER

9 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

He did gardening work for me. He was very responsible and punctual.

He was on time and reasonable.

Janet P.

VERIFIED BB & B Builders Inc. CUSTOMER

10 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very helpful and easy to discuss things with.

Easy to work with

Lee B.

VERIFIED BB & B Builders Inc. CUSTOMER

11 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very conscientious. You don't feel that you're being taking advantage of by a big company. It has a personal feel.

I've used Rob for a long time. He's been very good. He's a nice guy. He works very hard, and his business is personal. They do a nice job.

Mark P.

VERIFIED BB & B Builders Inc. CUSTOMER

12 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're conscientious, knowledgeable, and eager to provide good service.

Their commitment to customer satisfaction, they were great.

Evan A.

VERIFIED BB & B Builders Inc. CUSTOMER

13 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

I found them very forthright, honest, and trustworthy.

The fact that the process was smooth, when I had them come over to see what was needed, they showed up on time and gave me a proposal. The job was completed on time as agreed.

Elijah D.

VERIFIED BB & B Builders Inc. CUSTOMER

14 of 28

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are always on time and very thorough. They explain things, and they find ways to save you money if they can.

They came out several times and made suggestions. They really tried to understand our situation. Then, they made several different recommendations on ways to achieve what we wanted and gave us the corresponding price for doing each of the different options.

R. P.

VERIFIED BB & B Builders Inc. CUSTOMER

15 of 28

Quality 9
9 10
Loyalty Yes
CRITIQUE

I have recommended them to people. They provide good quality work. They're reliable, courteous, and professional.

They provide good quality work. They're reliable, courteous, and professional.

Jim P.

VERIFIED BB & B Builders Inc. CUSTOMER

16 of 28

Quality 9
9 10
Loyalty Yes
CRITIQUE

They really worked hard to satisfy us. They're professional, friendly, and in tune with the customer's needs.

I liked that it was easy to work with them and if I had an issue, they took care of it like it was just as important to them as it was to me.

Ross P.

VERIFIED BB & B Builders Inc. CUSTOMER

17 of 28

Quality 9
9 10
Loyalty Yes
CRITIQUE

Very professional, very friendly, fair price, and good work

Very professional, very friendly, fair price, and good work, I am satisfied with them.

Brian A.

VERIFIED BB & B Builders Inc. CUSTOMER

18 of 28

Quality 9
9 10
Loyalty Yes
CRITIQUE

The quality of their work is very good. I was entirely satisfied with what they did. They were able to find other problems that I didn't know about that needed to be corrected. I felt that they were looking out for the client.

That they arrived when they said they would, and they did a quality job.

Candace K.

VERIFIED BB & B Builders Inc. CUSTOMER

19 of 28

Quality 9
9 10
Loyalty Yes
CRITIQUE

They're very personable and reliable as far as showing up on time. Rob Buckle's father is also a builder. He also consults on the job, which I liked. The apple didn't fall far from the tree.

I really liked their general demeanor. It can be intrusive to have someone in your home. It meant a lot to me that they were friendly, cordial, and considerate. I feel these are important attributes for someone working in your home.

Fred W.

VERIFIED BB & B Builders Inc. CUSTOMER

20 of 28

Quality 9
9 10
Loyalty Yes
CRITIQUE

They do good work. It's on budget and on time.

They come up with creative solutions.

Read All 28 Survey Responses at Ratings View