Diamond Certified Company Report

Bay-Valley Painting, Inc.

Diamond Certified Company Report

Bay-Valley Painting, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 25 VERIFIED CUSTOMERS i

Michael C.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

1 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very dependable. He showed up quickly, gave me a bid, and did the job for the price he said he would. There were no extra charges. The work was very well done.

It is always nice when a contractor delivers like they promise to do.

Ellen S.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

2 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say to use this company, because they did a great job.

I liked the owner, his personality. He is really a nice man.

Teymour A.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

3 of 25

Quality 8
8 10
Loyalty Yes
CRITIQUE

To be more specific regarding exactly what service you need

Jared was very friendly.

Read All 25 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Jared Cuevas, President

Bay-Valley Painting, Inc. provides a complete range of interior and exterior painting services for residential and commercial clients in Contra Costa, Alameda, Solano, and San Joaquin Counties. The company has the training and equipment to paint and stain all types of indoor and outdoor surfaces, and it exclusively uses products made by industry leaders like Kelly-Moore and Sherwin-Williams.

President Jared Cuevas says much of Bay-Valley Painting’s success can be attributed to its friendly, professional approach to the painting process. “We enjoy interacting with our customers and helping them transform their homes. Instead of trying to hard-sell them on certain things, we give them plenty of options that work for their specific situations, which they really appreciate.”

Bay-Valley Painting provides customers with helpful information about their painting projects so they can make informed decisions every step of the way. “We always give our honest opinion on different materials and procedures, and we make sure our clients have everything they need to achieve the results they’re looking for,” affirms Mr. Cuevas. “At the end of the day, their satisfaction is our number one priority.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Bay-Valley Painting, Inc.

COMPANY CONTACT
Service AREA

Contra Costa County
Alameda County
Solano County
San Joaquin County

SERVICES PERFORMED

Interior & Exterior Painting
Staining

BRANDS Supported
  • Sherwin Williams

  • Kelly-Moore Paints

  • Dunn-Edwards

  • Benjamin Moore

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Bay-Valley Painting, Inc.

Bay-Valley Painting recently completed this residential painting project.

Company Profile

Bay-Valley Painting, Inc. provides a complete range of interior and exterior painting services for residential and commercial clients in Contra Costa, Alameda, Solano, and San Joaquin Counties. The company has the training and equipment to paint and stain all types of indoor and outdoor surfaces, and it exclusively uses products made by industry leaders like Kelly-Moore and Sherwin-Williams.

President Jared Cuevas says much of Bay-Valley Painting’s success can be attributed to its friendly, professional approach to the painting process. “We enjoy interacting with our customers and helping them transform their homes. Instead of trying to hard-sell them on certain things, we give them plenty of options that work for their specific situations, which they really appreciate.”

Bay-Valley Painting provides customers with helpful information about their painting projects so they can make informed decisions every step of the way. “We always give our honest opinion on different materials and procedures, and we make sure our clients have everything they need to achieve the results they’re looking for,” affirms Mr. Cuevas. “At the end of the day, their satisfaction is our number one priority.”

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Company Philosophy

“We believe in taking care of our customers and doing whatever it takes to ensure they’re happy with their finished products. We want our clients to think of us whenever they have painting needs, so we focus on meeting their expectations and giving them even more than they envisioned at the beginning of their projects.”

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Comparative Summary

Painting companies are always looking for ways to differentiate themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Bay-Valley Painting, Inc. sets itself apart by approaching every project with an uncommon level of expertise. “I have experience on both the contractor side and the supplier side of the industry,” explains President Jared Cuevas. “My dad was a painter, so I pretty much grew up learning the trade, and later I worked for major paint suppliers Sherwin-Williams and Kelly-Moore. Because of my varied experience, I’m not only well-versed in performing the work, I’m also able to advise our customers on product selection.”

Bay-Valley Painting extends its interior and exterior painting services to residential and commercial clients in Contra Costa, Alameda, Solano, and San Joaquin Counties. The company has the in-house capabilities to paint and stain all types of indoor and outdoor surfaces, and it exclusively uses products made by industry-leading manufacturers like Dunn-Edwards and Benjamin Moore.

Unlike painting companies that take an “assembly line” approach to each job and often sacrifice precision as a result, Bay-Valley Painting promises professional quality every time. “For us, every job needs to be immaculate, so we make sure all our lines are clean and do everything correctly the first time so there’s no need for touchups,” says Mr. Cuevas. “We’re highly trained professionals, and we want every job to reflect that.”

Another distinguishing attribute of Bay-Valley Painting is its strong consideration for its clients’ time and property. “Punctuality is important to us, so we turn in paperwork promptly and show up on time for every job,” affirms Mr. Cuevas. “If there’s ever a delay, we contact the customer and let them know what’s going on. Also, we make it a point to leave each jobsite cleaner than it was when we arrived.”

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Industry Info

If you’re taking on a painting project, think twice before investing in pricey, high-end paint products.

“There are a lot of misconceptions about the quality of paint products,” says Jared Cuevas, president of Bay-Valley Painting, Inc. in Antioch. “Some paint manufacturers try to upsell people by marketing high-end, specialty products, but a lot of times, the actual difference in quality isn’t substantial enough to justify the additional cost.

“A lot of people ask me what the difference is between paint that’s warrantied for 15 years and paint that’s warrantied for 25 years,” he continues. “However, it’s not as simple as saying, ‘One lasts 10 years longer than the other.’ What you’re really paying for with the higher warranty is protection of substrates—your stucco walls, siding and wood trim. The actual color of the paint isn’t covered. Since both products use the same colorant system, whether you buy the 15-year product or the 25-year product, it’s going to start fading around the same time.”

Considering high-end paint’s aesthetic nature, Mr. Cuevas says it’s important to think practically about such a choice. “Since both products will fade within a comparable timeframe, you’ll likely end up repainting your house around the same time regardless. So, you have to ask yourself, ‘Is it really worth paying a few hundred dollars for the higher warranty when I’m still going to be repainting sometime in the next seven to 10 years?’ Personally, I don’t think it is.”

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Frequently Asked Questions

Q: Will the price of my job change from your initial quote?
A: No. Before the job, we’ll go over the estimate with you and explain all the labor and materials it includes. There won’t be any surprises—once we quote a price, that’s the price you’ll pay.

Q: Do I need to buy the paint myself?
A: No, we’ll purchase all the necessary materials so you don’t have to worry about it. Paint and additional materials are included in our estimate.

Q: How much prep work do you do?
A: Preparation is critical for any good paint job, so we take the time to do it right. For exterior jobs, this starts with power washing to get the surface completely clean. We then scrape off any loose paint and spot-prime all bare surfaces. Finally, we check the wood trim, fascia and siding; perform any needed caulking and spackling; and determine if any areas need to be repaired.

Q: Do you have employees or do you use subcontractors?
A: We have well-trained employees who perform all of the work.

Q: Do you do lead abatement and restoration work?
A: It depends on the extent of the lead problem. If we determine a job requires a lot of lead abatement and restoration work, we’ll typically decline it because it’s very time-intensive. A full restoration can take up to three months to complete, and our schedule simply can’t accommodate that. In this case, we can refer you to a specialist.

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SELECTED PHOTOS FROM Bay-Valley Painting, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Jared Cuevas

Expert CONTRIBUTOR PROFILE
  • Jared Cuevas is president of Bay-Valley Painting, Inc., a Diamond Certified company. He can be reached at (925) 456-4989 or by email.

Jared Cuevas: Uncommon Expertise

By James Florence, Diamond Certified Resource Reporter

ANTIOCH — As a second-generation painter, Jared Cuevas’ experience on both the contracting and supplier sides of his industry has culminated in an uncommon depth of expertise. “I started out working for my dad during summer breaks in high school and college,” he remembers. “After college, I worked for him full-time for about eight years until he retired in 2010. At that point, I went to work for Sherwin-Williams, and after that Kelly-Moore, which gave me experience on the supplier side of the industry. Eventually, I wanted to start painting in the field again, so I started my own business.”

Today, as owner of Bay-Valley Painting, Inc., Jared says his favorite part of his job is interacting with people. “I like meeting and talking to customers and helping them make their projects as cost-effective as possible. It feels really good to make a customer feel better about the way their house looks.”

A resident of Antioch, Jared spends his free time on a variety of active pastimes. “One of my main hobbies is going to the gym, although not everyone would call that a hobby,” he says. “I also like spending time with friends, barbecuing, going to concerts and traveling.”

In regard to his professional career, Jared offers some advice to homeowners. “When choosing a painting contractor, I advise being patient when making your decision,” he says. “When looking at estimates, it’s easy to be swayed by emotion or by a cheap price, but that isn’t a good way to make a decision. It’s better to look at your options and then take a day or two to think about them. This will help you make a well-considered choice.”

When asked the first thing he’d do if he were to retire tomorrow, Jared says he’d move to Austin, Texas. “I like it there—it’s a fun, laid-back city with a lot to do and see. They have a unique sense of culture and community, and it’s not as fast-paced as the Bay Area, which I like. I’ve always felt like it would be a good fit for me.”

Ask Me Anything!

Q: What’s your favorite local restaurant?
A: Sylvia’s Country Kitchen in Antioch. They serve a great breakfast.

Q: What kind of music do you like?
A: A little bit of everything, from the alternative rock I listened to in high school to ’80s and ’90s country.

Q: What’s your favorite TV show?
A: “Ray Donovan.”

Q: If you could travel anywhere in the world, where would you go?
A: London, England.

Q: What’s your favorite snack?
A: Cashews.

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Expert articles
  • The Importance of Paint Preparation

    ANTIOCH — When having your house painted, don’t overlook the importance of proper preparation. That fact is, there are some things a new coat of paint can’t hide. Worse still, there are things that, even if they can be hidden by paint, will only get progressively worse beneath the surface. By taking the time to perform thorough preparation, your painter can eliminate such problems before they intensify. At the same time, proper preparation will also maximize the lifespan of your new paint job.

    While preparation is important when painting any surface, it’s especially critical for the home exterior, due to the effects of weather. Prior to applying any paint or primer, your painter should inspect the entire exterior, including the siding, trim and/or stucco. During the inspection, the painter will look for flaking or peeling paint, stucco cracks and signs of dry rot. These issues can be resolved by scraping down peeling paint, applying spackle or caulking and properly treating dry rot. Once all the issues with the underlying surface have been addressed, primer and paint can be applied.

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Expert video tip
  • Video: The Impact of Painting Preparation

    Complete Video Transcription:

    ANTIOCH — Host, Sarah Rutan: When it comes to house painting, thorough preparation can result in a better final product. Today we’re in Antioch with Diamond Certified Expert Contributor Jared Cuevas of Bay-Valley Painting to learn more.

    Diamond Certified Expert Contributor, Jared Cuevas: So, the pro tip I’d like to talk about today is proper prep work before you prime and paint a house. Now, it’s going to vary from the interior and exterior. But just for example, on the exterior, when we look at the exterior of a house, we’re going to take a look at the siding and stucco, and also the wood trim. And what we’re going to look at is to see if there’s any paint flaking, any stucco cracks, any peeling. And we always want to make sure we take care of that before scraping it down, priming it out, and then performing a spackling and caulking that may need to be done at that time. And this is always a good idea to do this first because it’s going to ensure that you have a better quality finish at the end of the job.

    And a lot of times the proper prep work does get overlooked because people feel they don’t need it. We run across customers that say, “Well, do we really need to do that?” And I say, “I highly recommend it because you’re going to end up with a better-looking job.” Because sometimes you do things and then you just can’t hide it with a new coat of paint. Some of these problems will come up in the future if you don’t properly take care of them while you’re in the work. It’s easier to do it now than deal with it a few years down the road.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Diamond Certified RATINGS ON Bay-Valley Painting, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 25 VERIFIED CUSTOMERS i
Bay-Valley Painting, Inc. : Average 9.6 out of 10 based on 25 unique customer surveys of customer satisfaction.

Michael C.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

1 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very dependable. He showed up quickly, gave me a bid, and did the job for the price he said he would. There were no extra charges. The work was very well done.

It is always nice when a contractor delivers like they promise to do.

Mike W.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

2 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

I felt like they were concerned about their work, and they took a great deal of pride in their work.

The quality of the work they did was really good.

Jack K.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

3 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very good, and they do a good job. They clean up very well.

They are very good, and they do a good job. They clean up very well.

Don J.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

4 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are quick, efficient, friendly, and knowledgeable.

They did things to my satisfaction. I told them what I wanted done, and it was done.

Alicia H.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

5 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

We referred them to seven people. They are very professional, and they are not only clean in their work, but there was no evidence that they were there even between the job.

Jared himself was here 3 times a day. In the morning, he saw if I had any questions. In the afternoon, he would follow up to see how things were going and to see if I had any concerns. At the end of the day, he made sure that I was still satisfied and that things were on track.

Roger B.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

6 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are high caliber and punctual. I am very satisfied.

I like their expertise.

Stan H.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

7 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were professional, very responsive, and they had very good ideas regarding colors as well as design.

I just liked the whole process I had in dealing with Jared himself.

Robert C.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

8 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they do professional work at a reasonable price

I thought they were very conscientious, and they kept the house clean. They went out of their way to make sure we were happy.

Jennifer R.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

9 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that I recommend Jared, because he listens and he follows through on what he says. He is personally involved. His crew does what they say they will do. He comes out with the crew, and he tells you what they are going to do. He makes sure that you get what you want and that everybody does what they are supposed to do.

I can trust them.

Glen G.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

10 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

Jared, the owner, was incredible and answered any questions that I had. He was accommodating to my work schedule. He did a great job.

My house looks amazing.

Tony L.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

11 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

I thought their pricing was extremely fair, and I felt that with the lower pricing, it would still be a quality job. There were no spills, and I was very pleased.

It was a very easy process, and they were very friendly. We really enjoyed it.

Christalyn M.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

12 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are reliable, and they do a good job.

I liked the fact that they made sure that my needs were met.

Mark G.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

13 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very good and very knowledgeable. They listen to your questions.

They did a great job.

Ellen S.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

14 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say to use this company, because they did a great job.

I liked the owner, his personality. He is really a nice man.

Toni R.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

15 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have already referred him to several people, and he was a referral to me, so he came highly recommended. He stands behind his work, and I believe his charges were cost effective. He strives to provide the product, in terms of the color that you want to use, so he is very accommodating.

I am very particular about contractors. I like to use contractors by word of mouth, and he comes highly recommended. He lived up to that recommendation.

Ruth W.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

16 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are good, and they do excellent work.

He was here when he said he was going to be here, and he was here on time. He was very quiet and neat with the painting.

Keith X.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

17 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have referred them on many occasions.

Attention to detail

Doug M.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

18 of 25

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a good job at a reasonable price.

Very personable, and they answered our questions. They got the job done. They worked well with us, as you sometimes have to go back and forth with the coloring, and there were no problems with it.

Chris D.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

19 of 25

Quality 9
9 10
Loyalty Yes
CRITIQUE

Very reasonable prices, and they were true to their word.

The price was very competitive.

Lewis W.

VERIFIED Bay-Valley Painting, Inc. CUSTOMER

20 of 25

Quality 9
9 10
Loyalty Yes
CRITIQUE

A good value for the money, and for the most part, they were pretty neat in terms of not leaving a mess.

They were friendly.

Read All 25 Survey Responses at Ratings View