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DIAMOND CERTIFIED EXPERT CONTRIBUTORS IN THE Bay Area – House Cleaning CATEGORY

Pat Belardi is owner of Molly Maid of Marin, Berkeley and West Contra Costa Counties, a Diamond Certified company since 2008. She can be reached at (415) 763-5993 or by email.

Pat Belardi

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Pat Belardi: Maid to Succeed

By James Florence, Diamond Certified Resource Reporter

SAN RAFAEL — When Pat Belardi was cleaning properties in between her college classes, she never expected that one day she’d make a successful career out of it. “My father cleaned commercial buildings for a living, and I worked with him to make extra money during high school and college,” she recounts. “After I graduated college, I worked as a product procurement and development specialist for Macy’s, which was a job that entailed long hours and a lot of traveling. In the early 2000s, I did some re-evaluating and decided to seek out a career that afforded a more flexible schedule. I started looking at small business opportunities, and when I came across Molly Maid, I really liked their business model and the support they gave new owners. It just so happened that my territory had become available for a franchise, so I decided to give it a shot.”

Today, as owner of Molly Maid of Marin, Berkeley and West Contra Costa Counties, Pat says she enjoys interacting with the company’s clientele. “Since I do in-home estimates, I get to meet all of our new clients, and it’s a pleasure to get to know them and lay the foundation for long-term business relationships.” Additionally, Pat says she likes being her own boss. “I enjoy the accountability factor—even though I’m accountable for any mistakes, I’m also accountable for our successes, which I find very rewarding.”

Originally from Hawaii, Pat today resides in San Francisco with her husband, William, where she enjoys taking advantage of all the Bay Area has to offer. “There’s so much to do here, it’s hard to keep up with it all,” she affirms. “From great restaurants and museums to sports and special events, it’s never boring. In particular, I love movies, so I enjoy going to various Bay Area film festivals.” Additionally, Pat enjoys spending time with her family. “We have two daughters, Jennifer and Jessica, and a grandson named Calder who recently had his first birthday. Everyone lives here in San Francisco, so we’re able to see a lot of each other.”

In regard to her professional career, Pat says she strives to abide by the Golden Rule. “Treat other people the way you’d like to be treated—that’s basically our mantra. We want to take care of our clients’ homes the same way we’d take care of our own, as well as treat our customers the same way we’d treat our own family and friends.”

When asked the first thing she’d do if she were to retire tomorrow, Pat says she would kick off her shoes and take a breather. “I haven’t really had any time off since I started working after college, so I’d probably just take a year off. After that, I would probably do some traveling.”

Ask Me Anything!

Q: If you could travel anywhere in the world, where would you go?
A: Africa. I’ve been there a couple of times already and it’s my favorite place in the world. It’s really an unbelievable experience.

Q: Who makes you laugh?
A: My grandson.

Q: Do you collect anything?
A: Textiles and handmade baskets.

Q: What’s your favorite local restaurant?
A: I have two favorites in San Francisco: Chapeau! and Garibaldi’s.

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Uncommon House Cleaning Tools

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SAN RAFAEL — When it comes to cleaning, there are plenty of common tools nearly everyone uses, like brooms, mops and sponges. However, there are a few items you may not have thought to use for cleaning your home. One such item… Read more

Getting Organized with Cleaning Supplies

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SAN RAFAEL– If you’re like most people, cleaning the bathroom is one of the last things you look forward to doing. Fortunately, there’s a way to remove some of the hassle from this tiresome task: having your cleaning supplies organized.… Read more

Expert Video Tip

Video: Cutting-Edge Cleaning Tools

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SAN RAFAEL — Host, Sarah Rutan: Just about everyone owns a broom and dustpan, but there are a few modern cleaning tools you may not have heard of.… Read more

Jim Wu is owner of Optimum Cleaning Services, a Diamond Certified company since 2014. He can be reached at (650) 273-0236 or by email.

Jim Wu

diamond certified contributor profile and expert article

Jim Wu: A Clean Break

By James Florence, Diamond Certified Program Reporter

SUNNYVALE — Soon after moving to the United States from China at the height of the tech boom, Jim Wu secured a steady career as a software engineer. However, as more and more corporations started moving their operations offshore, he began looking for an opportunity that would offer better job security. The next thing he knew, he was running a house cleaning business. “When my wife, Becky, and I started looking for a business to purchase, we wanted to find a service company, mainly because they generally have lower inventories,” he explains. “It just so happened that one of our friends was selling her cleaning business, and it ended up being a perfect fit.”

Today, as owner of Optimum Cleaning Services, Jim says he enjoys the social interaction his second career entails. “It was a big shift to go from almost no customer interaction to dealing with people every day, but I really like talking to our customers, especially when I can offer help. One customer even sent us a thank-you note that said our service saved her marriage!”

A resident of Saratoga (where he lives with Becky and their children, Justin, Erin, and Victor), Jim expresses his appreciation for the temperate Bay Area climate. “You can’t get weather this nice anywhere else,” he says. “When I first came to the U.S., I worked for a consulting company based on the East Coast and went to their headquarters for two weeks of training in December. It was so cold, and when I returned to California, I was glad to be back.”

Outside of work, Jim spends the bulk of his time with his family. “I like the fact that I have control of my schedule because it enables me to devote enough time to be with my kids,” he affirms. “We like swimming, hiking and taking occasional camping trips to Yosemite.”

In regard to his professional career, Jim says it’s important to find a balance between operational efficiency and customer service. “As a business owner, I want to see things running efficiently, but at the same time, we’re in a service industry, so I understand that the customers’ needs are the number one priority. I think it’s easy for a company to go to either extreme, so I always want to strike that balance between keeping our business profitable and our customers happy.”

When asked the first thing he’d do if he were to retire tomorrow, Jim says he’d do some extensive traveling. “I would probably plan a tour of Europe or something. Right now, with the kids and the business, we’re somewhat limited in how far away we can travel, so it would be neat to have the freedom to see more of the world.”

Ask Me Anything!

Q: What are your favorite sports teams?
A: The Golden State Warriors and the San Francisco 49ers.

Q: Coffee or tea?
A: Coffee for on-the-go, tea for leisure time.

Q: What’s one website you visit on a daily basis?
A: Yahoo.com for news, stock market updates and email.

Q: What’s your favorite dessert?
A: Cheesecake.

Q: What’s your favorite holiday?
A: Christmas—the family is together and everyone is happy.

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How to Prevent Water Spots on Glass

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SUNNYVALE — A common problem with glass shower doors is the formation of water spots. Not only do these spots obscure the clarity of glass, they can also become permanently etched into it over time. The good news is, if your shower… Read more

Expert Video Tip

Video: Preventing Water Spots on Glass

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SUNNYVALE — Host, Sarah Rutan: If your glass shower door is less than two years old, it’s not too late to get proactive about preventing water spots. Today… Read more

Ehsan Rezaee is owner of Molly Maid of Sonoma County, a Diamond Certified company. He can be reached at (707) 219-6365 or by email.

Ehsan Rezaee

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Ehsan Rezaee: A Clean Opportunity

By James Florence, Diamond Certified Resource Reporter

PETALUMA — Ehsan Rezaee had often dreamed of running his own business, but he never imagined it would be a house cleaning franchise. “My younger brother, Hesam, and I had been talking about starting a business together,” he recounts. “Originally, we thought about running a restaurant franchise, but one day he called and told me about a house cleaning franchise he’d found. I didn’t know anything about house cleaning, but it seemed like a good opportunity and we decided to give it a shot. In 2013, we opened the Sonoma County branch of Molly Maid. It took some time to get fully acquainted with the industry, but once I got the hang of things, I really liked it.”

Today, as owner of Molly Maid of Sonoma County, he says his favorite part of his job is the daily diversity. “One thing I enjoy about the house cleaning business is the fact that every day is different. You’re not stuck in the same place; rather, you’re constantly visiting different houses and interacting with different people, so it never gets dull.”

A resident of Petaluma (where he lives with his wife, Samineh), Ehsan spends his time outside of work engaged in a variety of pastimes. “I enjoy playing sports, swimming and working out at the gym,” he details. “My wife and I also like hiking, camping, going to the beach and trying new restaurants in the city.”

In his life and career, Ehsan espouses the virtues of paying it forward. “I believe that you receive by giving,” he explains. “When you help others and do good in the world, that good tends to come back to you in some way. In regard to my business, this means going the extra mile to make customers happy and doing the best possible job we can for them. When we do this, that good comes back to us in the form of repeat business and referrals.”

When asked the first thing he’d do if he were to retire tomorrow, Ehsan says he would travel. “I would visit some places I’ve never been to and just see more of the world. I think I’d actually start here in the United States. I haven’t seen a lot of this country, so I’d probably take my wife on a road trip.”

Ask Me Anything!

Q: What’s your favorite TV show?

A: The Daily Show With Trevor Noah.

Q: Music or talk radio?

A: Talk radio.

Q: Are you an early bird or a night owl?

A: An early bird.

Q: What’s your favorite restaurant?

A: Ryoko’s Japanese Restaurant & Bar in San Francisco.

Q: Do you collect anything?

A: I collect antiques. Whether it’s an old radio or a classic car, I really like things from the past.

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How (and When) to Clean Your Dishwasher

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PETALUMA — Your dishwasher cleans your dishes, but sometimes it needs to be cleaned as well. Here are some signs that it’s time to clean your dishwasher: Reduced effectiveness in washing Calcium stains from the hard water An unpleasant odor… Read more

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Video: How to Clean Your Dishwasher

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PETALUMA — Host, Sarah Rutan: Your dishwasher cleans your dishes, but sometimes it needs to be cleaned as well. Today we’re in Petaluma with Diamond Certified Expert Contributor… Read more

Jennifer Young is owner of Elite Pro Home Cleaning, a Diamond Certified company since 2013. She can be reached at (650) 720-5986 or email.

Jennifer Young

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Jennifer Young: A Natural Entrepreneur

By James Florence, Diamond Certified Resource Reporter

REDWOOD CITY — After years spent at the bottom rung of the corporate ladder, Jennifer Young realized that if she wanted to achieve professional success, she’d need to find her own way. “I think I’m just an entrepreneur by nature,” she says. “Working in the corporate world, I knew I had the potential for bigger and better things, but I found it very hard to move up and get the managerial experience I was looking for. Eventually, I decided to try to do something on my own.”

Rather than start a business from the ground up, Jennifer decided a better move would be to open a franchise of a larger business. “By opening a franchise, I knew I would receive the right guidance to help me get started and be successful.” After researching different franchise opportunities, Jennifer decided upon Elite Pro Home Cleaning. “Not only was there a low cost of entry, but I also saw house cleaning as something there would always be a need for and that couldn’t be replaced by technology.”

Since launching Elite Pro Home Cleaning in 2003, Jennifer says the experience has been both enlightening and rewarding. “I feel like I got my MBA in life experience,” she laughs. “It’s taught me how to do sales and marketing, as well as how to manage employees and deal with customers. With the knowledge and experience I’ve gained from starting this business, I’ve been able to start two additional businesses.”

A resident of Belmont (where she lives with her husband and business partner, Josh, and their boys, Jacob and Jayden), Jennifer says she appreciates its close proximity to her extended family. “My dad was born and raised in San Francisco, and although I grew up in Sacramento, we would often drive to the city to see family. Even while attending UC Davis, I always knew I’d end up back in the Bay Area, because I loved it so much.”

Outside of work, Jennifer stays busy with a variety of pastimes and activities. “For me, spending time with my family is number one, whether it’s just Josh and the kids or our extended families,” she says. “Josh and I are also big sports fans—we love the San Francisco Giants and even play fantasy football together.” Additionally, Jennifer has a passion for learning new things, particularly in relation to her entrepreneurial endeavors. “My kids will tell you, ‘Mommy just likes to work,’” she laughs. “I’m always reading new things and attending business or real estate seminars—it’s just fun for me!”

In her life and career, Jennifer attests to the rewards that come from patient perseverance. “Today we have a loyal customer base and a reliable staff, but it took a lot of time and effort to get to this point,” she explains. “There were times when I thought about quitting because it was so frustrating and challenging, but something inside me just kept pushing me forward. Over time, we continued to learn from our mistakes and find new ways to improve upon our methods, which led to greater success.”

When asked the first thing she’d do if she could retire tomorrow, Jennifer says she’d redirect her entrepreneurial efforts toward educating young people. “I would really like to develop an educational program that teaches kids how to manage their money. That’s something that isn’t taught in school, but I think it’s a fundamental component of success later in life. If we could teach kids to develop wise financial habits at a young age, it would help them avoid a lot of mistakes.”

Ask Me Anything!

Q: Are you a dog person or a cat person?
A: Dog person. We have a yellow lab named Bailey.

Q: If you could immediately master a musical instrument, what would you choose?
A: The piano.

Q: Reality TV or documentaries?
A: Reality TV.

Q: What’s your favorite holiday?
A: Christmas—I love spending time with my family.

Q: What’s your favorite thing to eat for breakfast?
A: Fresh fruit.

Q: Do you collect anything?
A: Handbags and purses.

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Stainless Steel Cleaning and Maintenance Tips

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REDWOOD CITY — Maintaining your stainless steel appliances can be challenging, but with the right tools and techniques, you can obtain good results. Consider the following tips for cleaning and scratch removal: Cleaning stainless steel Most commercial stainless steel cleaning products either… Read more

How to Simplify Microwave Cleaning

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REDWOOD CITY — One important kitchen cleaning task is cleaning the inside of your microwave. However, this can be difficult if you’re dealing with food residue that has hardened onto the door and walls. Fortunately, there’s a simple way to take the… Read more

Proactive Steps to Maintain Bathroom Cleanliness

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REDWOOD CITY — To ensure both general cleanliness and sanitation, a bathroom needs to be cleaned on an ongoing basis. In addition to routine cleanings, however, there are ongoing steps you can take to proactively maintain bathroom cleanliness. One area… Read more

Expert Video Tip

Video: Microwave Cleaning Hack

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REDWOOD CITY — Host, Sarah Rutan: Do you dread cleaning your microwave? Then you’ll want to learn a helpful hack for simplifying the job. Today we’re in Redwood… Read more

Milton Gooden is owner of Good & Clean Co. Inc., a Diamond Certified company. He can be reached at (415) 231-2103 or by email.

Milton Gooden

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Milton Gooden: Clean Living

By James Florence, Diamond Certified Resource Reporter

STINSON BEACH — While professional success is often the result of a deliberate venture, in some cases, it develops as a natural outgrowth of a prior occupation. For Milton Gooden, it was a job showing vacation homes for a realty company that served as a springboard to an entrepreneurial enterprise. “I saw that the company I worked for was spending a lot of money to have the rental homes professionally cleaned, so I offered to start doing it on the side,” he remembers. “It wasn’t long before I assembled a small crew. People who were renting the vacation homes started asking us to do their private homes as well, and things just continued to progress from there.”

Even after he’d expanded into cleaning private residences, Milton wasn’t satisfied to stop there. “Once we established our house cleaning operation, I started getting into the janitorial side of the business, which I’d had some prior experience in,” he says. “Additionally, we started getting a lot of requests for carpet and window cleaning, so I decided to add a division to handle those needs as well. Before I knew it, Good & Clean Co. Inc. had grown from a small, single-team operation to a company with 36 employees.”

Originally from New Orleans, Milton first came to the Bay Area while serving in the U.S. Coast Guard, and he liked it so much that he decided to stay. Having settled in Corte Madera—where he lives with his wife, Lucenita—Milton says he appreciates the enlightened lifestyle that characterizes his adopted locale. “Besides the weather, I really like the healthy living here. Since I was raised in an area where fatty foods are dietary staples, it’s refreshing to be in a cultural climate that encourages good health.”

Outside of work, Milton participates in a variety of pastimes, including basketball, fitness and chess. “I love basketball—I used to coach, and I play at least three times a week,” he says. “I work out on the days that I don’t play basketball, so every day of the week I’m exercising in one form or another.” In addition to his personal hobbies, Milton takes time to keep up with his three grown children, Jeremy (who works alongside him as office manager), Joanne and Cedric.

In regard to his professional career, Milton says one of the most crucial ingredients of his success has been keeping his employees happy. “It’s commonly said that the client comes first, but I think taking care of your employees is equally important, because without a great staff, you won’t have any clients. Plus, in this industry, if your employees aren’t happy, they’ll leave and start their own businesses. I have people who have been with me since day one, because they’re made to feel like a part of the company rather than just employees.”

When asked the first thing he’d do if he could retire tomorrow, Milton says he’d relocate to Brazil. “That’s where my wife is from, and we go down there to visit her family at least once a year. Over my many visits, I’ve developed a fondness for the Brazilian people and culture…not to mention the food!”

Ask Me Anything!

Q: What’s your favorite sports team?
A: The Dallas Cowboys.

Q: Are you an early bird or a night owl?
A: Both, actually—I usually go to sleep at midnight and get up around 6am.

Q: Coffee or tea?
A: Tea.

Q: What’s your favorite type of food?
A: Brazilian.

Q: If you were a professional athlete, what number would you wear on your jersey?
A: Forty-four, the number I wore in high school. I played football, basketball and baseball.

Q: Do you collect anything?
A: Silver coins.

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How to Properly Clean Stainless Steel

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STINSON BEACH — Manufactured from a material called chromium, stainless steel is a beautiful, durable metal that’s used in almost every kitchen. It’s resistant to stains and corrosion, but it’s not indestructible—in fact, if you use the wrong cleaning products… Read more

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Video: Cleaning Your Stainless Steel

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STINSON BEACH — Host, Sarah Rutan: When it comes to cleaning stainless steel, its important to know the proper methodology. Today we're in Stinson Beach with Diamond Certified… Read more

Stanley Costa is owner of SonoMarin Cleaning Services, Inc., a Diamond Certified company since 2005. He can be reached at (707) 769-9343 or by email.

Stanley Costa

diamond certified contributor profile and expert article

Stanley Costa: From Brazil to the Bay

By Matt Solis, Editor

PETALUMA – The cultural diversity and temperate weather of the Bay Area make it one of the world’s most popular travel destinations, but when Stanley Costa first arrived from his native Brazil more than 20 years ago, it didn’t take long for Northern California to become more than just a nice place to visit. “I was born in Manaus, which is the capital of Amazonas, and I came to the U.S. in 1990 after graduating from college in Sao Paulo,” he explains. “I went to work for a company in Manchester, Massachusetts, but it was too cold for me! I was about to go back to Brazil, and my friend who was living in San Rafael asked me to come visit first. He actually got me a job, and even though I didn’t have a proper work visa, the company sponsored me and I decided to stay. The weather had a big impact on me. The mountains, the oceans—I fell in love with all of it. I thought I could bring my fiancée here and if she liked it, we could make a living. And that’s exactly what happened.”

Stanley started his professional career in telecommunications, and he enjoyed many years of success before certain events forced him to reconsider his life’s path. “In 2001, I was working for a telecommunications company and we hosted a meeting in Boston…on September 11,” he remembers. “That was a nightmare in many ways, and it took seven days just to get back home. Once I was home and started thinking about it, I realized I didn’t want to travel anymore. My wife was pregnant at the time and I just didn’t want to be away from her so much, so I talked to the company and they agreed to let me go along with 400 people during the small recession that occurred after 9/11/2001.”

Stanley used the severance pay he gained for 12 years of loyal service to revamp his wife’s business: a small house cleaning company with a strong clientele base that would henceforth be known as SonoMarin Cleaning Services. “My wife started the business in 1991, and even though I always participated in the decision-making process, it wasn’t until we restarted the company in 2002 that we began focusing on growing and moving in a more professional direction,” he says. “Our goal was to combine the same high level of quality that my wife had always provided with the skills I developed from years of working in the high-tech and telecommunications industries. After only one year, we had enough customers to pay off the initial investment we made to improve the company.”

Quality service has always been important to Stanley and his wife, and even though recent economic conditions have affected the house cleaning industry in terms of the public’s willingness to pay top dollar, SonoMarin Cleaning Services is still guided by the same philosophies upon which it was founded. “Even when the economy took a big hit in 2006, we never shied away from being a company focused on quality,” affirms Stanley. “We refocused and started making improvements to our internal procedures. I have an MBA in technology management, so I used that knowledge to completely revamp our IT and automate our scheduling system. Those things have been important for maintaining the level of quality our customers have come to expect.”

Stanley considers himself a technophile in all aspects of his life, but even though he spends much of his free time enjoying his home theater system and thinking of new ways to optimize SonoMarin Cleaning Services’ technological support, he still makes time for more traditional activities with his family. “My daughter is 11 and loves to ride bikes, so I try to go biking with her every weekend,” he says. “For the most part, though, I’m a technology-oriented person. Some people tease me for it, but that’s what I’m passionate about.”

Ultimately, Stanley and his wife strive to run their business the same way they live their lives—by working hard and approaching everything they do with honesty. “Whenever I hire someone, I tell them two things: do your best and always tell the truth,” he says. “I believe honest, hard work is the key to success, and all our employees share the same values.”

Ask Me Anything!

Q: What country would you most like to visit and why?
A: I’m currently planning to visit Europe, actually. My family immigrated to Brazil from Spain, Portugal and England, so I’m looking forward to seeing those countries.

Q: What’s your favorite sport?
A: I’m a soccer fan, but I’m not a fanatic. I’ve been learning to appreciate American sports with my daughter. Since I wasn’t born and raised here, the sports culture has never really appealed to me, but nowadays I find myself watching American football on TV and trying to follow.

Q: What’s your favorite band/musician?
A: My favorite bands are The Rolling Stones, The Eagles and The Beatles. For contemporary music, Maroon 5 is one of my favorites. I also go back to classical music like Andrea Bocelli and Josh Groban. I like music in general. If it’s good, I’ll listen.

Q: Do you have a favorite restaurant?
A: For seafood, I like McCormick & Kuleto’s in San Francisco. There’s a small Italian restaurant by the Marin Civic Center called La Toscana that I like very much. In Sonoma County, there’s a sushi restaurant in Petaluma called Fuji that’s excellent. I tend to like restaurants that are family-owned because they keep the food the same.

Q: Dogs or cats?
A: Dogs. I have nothing against cats, but I love dogs. We have a five-year-old Miniature Schnauzer named James. He’s a smart little guy; I talk to him and I swear he understands me.

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How to Clean Your House

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PETALUMA — Many people don’t realize that using a specific methodology to clean their homes will make the whole process easier and ensure better results. Picture yourself in a two-story house—you might wake up one day and be inspired to clean… Read more

Expert Video Tip

Video: Adopting a Cleaning Methodology

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PETALUMA — Host, Sarah Rutan: When cleaning your house, having a methodology is the best approach. Today we're with Diamond Certified expert contributor Stanley Costa of SonoMarin Cleaning… Read more

Ernie Andrade is owner of All Bright Maids, a Diamond Certified company since 2008. He can be reached at (408) 372-6964 or by email.

Ernie Andrade

diamond certified contributor profile and expert article

Ernie Andrade: All the Bright Moves

By James Florence, Diamond Certified Program Reporter

When Ernie Andrade started cleaning homes and offices to support himself through college, he didn’t expect it would lead to a lifelong career. “During college, I needed a job with flexible hours to accommodate my class schedule, so I started cleaning office buildings and later got into residential cleaning,” he recounts. “After graduating with a business degree, I decided to combine my education with my work experience and purchased a small cleaning company.”

Even though he started out small, Ernie says the landscape was just right for growing his business. “In those days, the tech industry had just started to take off in Silicon Valley, so there were a lot of opportunities in the commercial sector. As the company grew, we expanded our capabilities to offer services like carpet and window cleaning.”

Today, nearly 40 years since founding All Bright Maids, Ernie says his favorite part of his job is his daily interactions with customers. “I enjoy connecting with people and maintaining long-term customer relationships. That’s probably the biggest reason I’ve continued in this business for so many years. I enjoy what I do, but the best part is definitely meeting different people and making new friends.”

Born in Mexico, Ernie moved to the United States when he was 17 and today resides in San Jose, where he expresses his appreciation for life in the Bay Area. “I’ve been all over, and there isn’t a place like the Bay Area,” he says. “The weather is beautiful, there’s a lot of diversity and there are many opportunities for businesses to succeed.”

Outside of work, Ernie says his hobbies have shifted in recent years from active pursuits to more relaxing pastimes. “I love soccer, and I played and coached for many years, but these days, my favorite things to do are fish, read and visit with friends.” Ernie says he also enjoys spending time with his family, including his wife, Griselda, and their six grown children and three grandchildren.

Ernie says one of the keys to success in life and business is finding your own sense of purpose. “There’s a Mark Twain quote I’ve always liked that says, ‘The two most important days in your life are the day you are born and the day you find out why.’ Personally, I feel that I was born to serve, just because I get a real sense of fulfillment from the work I do. I think once you figure out your purpose in life, everything starts to make a little more sense and you’re able to see things from a new angle.”

When asked what his future retirement might look like, Ernie says he’ll remain involved with the local business community. “About a decade ago, I founded Hispanic Small Business Network, Inc., which empowers entrepreneurs and provides them with resources for growing and sustaining their businesses. If I retired, I would use the extra time to concentrate more on developing the network.”

Ask Me Anything!

Q: What kinds of books do you like to read?
A: I like different genres, but I’m particularly fascinated with books about personal growth and development.

Q: What’s your favorite season?
A: Spring, because it’s the beginning of life.

Q: What’s your favorite type of food?
A: Thai food.

Q: What’s your favorite holiday?
A: Thanksgiving, because it’s an opportunity to get the family together and express our thanks for all the gifts in life.

Q: What’s your favorite thing to eat for breakfast?
A: Huevos rancheros.

Q: Do you collect anything?
A: I collect odd items that catch my eye. For instance, the last thing I picked up was an antique spoon made from a coconut shell.

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The Importance of Deep Cleaning Your Home

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SAN JOSE — Whether you do your own house cleaning or contract the services of a professional, there are certain aspects of cleaning that can be easily overlooked. While visible surfaces tend to get cleaned on a regular basis, when… Read more

Expert Video Tip

Video: Deep Cleaning Your Home

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SAN JOSE — Host, Sarah Rutan: When cleaning a home, it’s easy to neglect hidden and hard-to-reach areas, but many homeowners don’t realize this can actually pose a… Read more

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