Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Upholstery Company Rated Highest in Quality?

You are the customer. If your goal is to choose an upholstery company that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified upholsterer. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated upholstery company and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you'll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you'll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

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DIAMOND CERTIFIED EXPERT CONTRIBUTORS IN THE Sonoma County – Upholstery CATEGORY

Dan Skiles Jr. is a 45-year veteran of the upholstery industry and owner of Master’s Touch Upholstery, a Diamond Certified company. He can be reached at (707) 200-7463 or by email.

Dan Skiles Jr.

diamond certified contributor profile and expert article

Dan Skiles Jr.: Mastering the Craft

By James Florence, Diamond Certified Resource Reporter

SANTA ROSA — In the years following his employment at an upholstery shop, Dan Skiles Jr. went from sweeping floors to mastering a time-honored craft. “After graduating from high school, I got a job at a local upholstery place, where I started off pushing a broom and making deliveries,” he remembers. “Pretty soon, I moved up to stripping furniture and started learning how to sew. Along the way, one of the old-timers took me under his wing and taught me the finer points of the craft. In 1985, I started Master’s Touch Upholstery and have been here ever since.”

Today, Dan says that although shifts in popular consumption have had a diminishing effect on the upholstery trade, it has also created a more specialized niche for the craft’s remaining practitioners. “These days, most people don’t take their sofas to be reupholstered—they just buy a new one. As a result, there’s not nearly as many upholstery shops as there used to be. However, there are still plenty of people who have high-end or antique furniture they don’t want to get rid of, which helps keep us in business.”

A lifelong resident of the North Bay Area, Dan resides today in Santa Rosa with his wife, Cheryl, where he appreciates the luxuriant local landscape. “Here in Sonoma County, we have some of the most beautiful countryside around,” he asserts. “As a lover of the outdoors, I enjoy driving around and taking in the scenic beauty.”

Outside of work, Dan enjoys a number of hobbies and activities, including gardening, fishing, raising birds and playing guitar for his church’s worship band. “I like gardening on my property and fishing for largemouth bass at Clear Lake,” he affirms. “I also raise Indian Fantail pigeons, which I show, judge and sell.”

In regard to a professional philosophy, Dan espouses the importance of integrity. “When we open up a piece of furniture, we have to make decisions depending on what we find,” he explains. “An upholstery shop can either cut corners and go the cheap route or do it in a way that yields long-lasting performance. By staying committed to the latter approach, we consistently do right by our customers.”

When asked the first thing he’d do if he were to retire tomorrow, Dan says he would continue enjoying the things that currently occupy his free time. “I would spend more time tending to my garden and birds, as well as fishing. I’ve never been much for traveling—I’m just happy being out in the fresh air and among growing things.”

Ask Me Anything!

Q: Coffee or tea?
A: Tea.

Q: Have you ever read a book more than once?
A: The Bible.

Q: What’s your favorite snack?
A: My mom’s chocolate chip cookies.

Q: What’s your favorite holiday?
A: Christmas—it has religious significance for me and it’s a time for family to get together.

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Considerations for Upholstery Cushions

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SANTA ROSA — When it comes to reupholstering a chair or sofa, one aspect that’s sometimes overlooked is the cushion. However, a cushion can have a significant impact on how a piece of furniture looks and functions, so it’s important to… Read more

Expert Video Tip

Video: Considerations for Upholstery Cushions

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Complete Video Transcription:

SANTA ROSA — Host, Sarah Rutan: When having a piece of furniture re-upholstered, one important aspect to address is its cushion. Today we’re in Santa Rosa… Read more

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INDUSTRY INFORMATION AND RESEARCHED ARTICLES BY THE DIAMOND CERTIFIED RESOURCE

INDUSTRY INFORMATION - Sonoma County – Upholstery
  • Duralee

  • Fabricut

  • Kravet

  • Robert Allen

Know What You Want
Think About Your Upholstery Needs and Expectations

You're more likely to get the upholstery services you expect if you take some time to think about your needs and goals before interviewing and hiring Sonoma County upholstery services in Santa Rosa, Petaluma, Sebastopol, Cotati, Cloverdale and Rohnert Park and beyond.

Before you pick up the phone or visit local upholstery shops, ask yourself the following questions and write down your answers. You may also want to keep a folder of ideas, swatches, pictures of upholstered furniture that fit your tastes, and more. By having a clear idea of the scope and type of services you're seeking, you increase your chances of communicating clearly and finding the best upholstery service for you—one that has the skills and experience to do the best job possible on your upholstered furniture.

Here are some sample questions to get you started.

  1. Do I want to work with a Diamond Certified upholstery shop that is rated best in quality and backed by the Diamond Certified Performance Guarantee?
  2. What upholstery services am I seeking? (New chair upholstery, replace couch upholstery, fabric to leather upholstery replacement, frame modifications, new upholstery slip covers, reupholstering services, commercial furniture upholstery, outdoor furniture upholstering, etc.)
  3. What is my budget for new upholstery?
  4. Do I like the style of my furniture as-is, or do I want modifications to the frame, legs, shape of the cushions or other features?
  5. Does my furniture need repairs to the springs, frame, or other components?
  6. What special requests do I have for the fabric choice, color, pattern, brand, etc.?
  7. Do I have an event or date by which I need back my reupholstered furniture? (It can take upholstery shops several days and even weeks to order fabric, perform style modifications and repairs, and recover old furniture. Leave extra time if you have a specific date by which you need your furniture recovered, or prepare to pay extra for rush upholstery services, if available.)
  8. Are there personal and professional characteristics I hope to find in my Sonoma County upholstery expert? (These may include good communication skills, reliability, promptness, honesty, experience in this type of upholstery repairs and reupholstery, etc.)
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What To Ask In Person
Questions to Ask at Sonoma County Upholstery Shops in Person

Before you make your final decision, it can be a smart idea to meet with local upholsterers in person, either at their shop or at your home.

Don't miss out on this chance to show the upholsterer the furniture in question, see samples of their previous work, ask them some additional questions and assess their professional upholstering and customer service skills.

Invite the upholstery professional to your home, or, if you can bring your furniture item to their shop, do so. You will likely need to make an appointment to meet with the upholstery services, so call ahead and schedule a meeting that works for your schedule. Since this can be a time-consuming task, it's smart to only extend this in-person meeting to those Sonoma County upholstery shops in Santa Rosa, Petaluma, Rohnert Park, Windsor, Healdsburg, Sonoma and Cloverdale and other areas that proved they can meet your needs and made you feel comfortable during your phone interviews.

During your in-person meeting, ask some of these questions and others that reflect your specific needs and the final questions you need answers to in order to decide on the best local upholstery service for you.

  1. What do you recommend I do with this piece? (Reupholstery, upholstery repair, leather upholstery replacement, new fabric upholstery, new upholstered slip covers, custom upholstery services, frame repairs, furniture modifications and reupholstering, etc.)
  2. How much time will the job take, from the original estimate and ordering the fabric through to completion of the upholstery services?
  3. Will you work with me to select the right fabric for my needs and the look of the piece?
  4. If I have fabric picked out, can you order it for me?
  5. Will you provide a detailed estimate that includes all of the services I want and the fabric cost?
  6. Will you use fabric I’ve already purchased? How does that impact your warranties or guarantees?
  7. If I want to change the style of my furniture, can you help me? Can you advise modifications that will make my furniture look and feel new?
  8. Can you repair structural damage or replace broken springs or other parts that are damaged beyond repair?
  9. Will you provide pickup or drop off services if I need them?
  10. Do you have a list of customer references I can call?
  11. Are you responsible for warranty work if there’s ever a problem with my furniture and the upholstery services you're providing?
  12. How would I handle any future issues with my reupholstery?
  13. Do you provide pick-up or drop-off services for furniture you're reupholstering?
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  • What To Ask References
    Glean More Information From Upholstery Shop References

    It can be a hard process to choose a local upholstery shop, especially if you haven't had reupholstering services in the past.

    So it’s best to choose among Diamond Certified upholstery companies because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality from upholstery companies in Sonoma County and the greater Bay Area, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

    If you can’t find Diamond Certified upholstery companies in Petaluma, Windsor, Healdsburg, Santa Rosa, Sonoma, Cloverdale, Sebastopol, Cotati, Guerneville and Rohnert Park or within reach, you’ll have to do some research on your own. If you do, it’s wise to call some references provided by your upholstery companies.

    Keep in mind, though, that references provided to you by upholstery companies are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. References given to customers from companies are usually cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

    If you do call references on your own, specifically ask for a list of the Sonoma County upholstery company’s 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

    Then call those references and ask them to tell you about their experiences with the upholstery service you're thinking of hiring. These customer references and their past experiences can likely tell you what you can expect if you hire this company.

    Here are some questions you may want to ask:

    1. Were you satisfied with the upholstery repair or reupholstery service from _(company name)_?
    2. What type and scope of upholstery services did they provide for you? (This may include couch reupholstery, chair upholstery replacement, upholstery repair, upholstered slip covers, leather upholstery replacement, furniture repair and reupholstery, full furniture set upholstery, etc.)
    3. Did they complete the upholstery work on time?
    4. Did they provide pick up or drop off services if you needed them?
    5. Did the upholstery shop keep you up-to-date on the status of your reupholstery project?
    6. Did they help you pick the right fabric or leather for your project?
    7. If you wanted to provide the fabric, did they allow you to do so?
    8. Were there unexpected costs associated with your furniture repairs and upholstery services? If so, what were the extra charges for and were they avoidable?
    9. If you live in a smaller Sonoma County town such as Agua Caliente, Asti, Bodega Bay, Duncans Mills, Glen Ellen, Monte Rio, Penngrove, Rio Nido, Roseland, Sheridan, the Geysers, Villa Grande or another area, did the upholstery service charge extra to pick up or drop off your furniture?
    10. Were you happy with the quality of their upholstering services?
    11. When you need new fixtures or plumbing repairs in the future, would you use this plumber again?
    12. Would you recommend this Sonoma County upholstering service to friends and family? 
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  • Review Your Options
    Questions to Help You Find Good Upholstery Companies in Sonoma County

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    Before deciding on the best upholstery companies in Sonoma County for you, it’s important to review the notes you took during your interviews and ask yourself the following questions.

    1. Can one or more of the Sonoma County upholstery companies meet your needs for upholstery services, upholstery supplies and materials, needed repairs and timing requirements?
    2. Are the upholstery companies in Guerneville, Santa Rosa, Sebastopol, Cotati, and Cloverdale and other areas knowledgeable about the upholstery repairs, reupholstery services and upholstery fabrics you need?
    3. Can they tell you which upholstery services best suit your needs and why?
    4. Are the upholstery professionals sensitive to your budget? Can they offer various products and services that match your resources? Most upholstery services will give you bids for good, better and best options that include choices to fit most budgets.
    5. Will the upholstery services guarantee or warranty their work and materials in the event of a product failure or installation error? Do they put all guarantees in writing?
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  • How To Work With
    Encourage the Best Sonoma County Upholstery Services to Want Your Job

    You want the best quality upholstery services you can get for your money. But many good upholstery companies in Sonoma County are choosy about which jobs they accept. Bids take time and expense to prepare, and local upholstery services can be busy.

    How can you encourage the best upholstery companies in Santa Rosa, Petaluma, Sebastopol, Cotati, Cloverdale and Rohnert Park and beyond to be interested in your job?

    • Show the upholstery experts you interview that you’re interested in a good value, not just the lowest bid. Instead, ask about quality installation methods, quality upholstery products, and overall value.
    • Be honest if you’re deciding among a few Sonoma County upholstery companies, but assure each that you’re accepting bids from a few select upholsterers, not dozens.
    • Interview and hire local upholstery services in Sonoma County. Most upholsterers like to work in the local area, since it allows them to provide more timely service.
    • Be upfront about your needs and wants for your upholstery repairs or reupholstery. The more you share with your upholstery service, the easier it is for them to give you a reliable bid, the right services for your needs, and the customer service you want.

    Move Forward with Your Upholstery Services
    Once you have found the Sonoma County upholstery service in Cotati, Windsor, Petaluma, Santa Rosa, Rohnert Park, Guerneville and Healdsburg that can best meet your needs, you should ask the company how to proceed and book your upholstery services.

    You should also sign a contract for the upholstery work you need. A good contract should include in detail the scope of the upholstery project, an itemized list of services and materials that are included, a list of items and services that are not included, the exact materials to be included (if known), the time frame in which the job should be started and completed, and any warranties or guarantees on services or products.

    Once your Sonoma County upholstery expert gives you a contract, read it in full and be sure you understand and agree with everything it includes before you sign it.

    Contracts should protect you and your interests as well as those of your upholsterer. Never sign a blank or incomplete estimate or contract, or one that you don't agree with. In addition, you may write in requests or verbal agreements you have with your upholstery service. This may include starting and ending dates, quality of fabric to be used, who will provide the fabric, and other details.

    How Can You Make Your Upholstery Job Go More Smoothly?
    Hiring a good upholstery service that is professional and experienced is the best way to ensure that your reupholstery job goes smoothly and is of the quality and value you expect. Whether yiu live in Santa Rosa, Petaluma, Rohnert Park, Windsor, Healdsburg, Sonoma and Cloverdale, or another area, you can also play a big part in helping the work go well.

    Have a clear idea of the services you need. Even if you want advice from the Sonoma County upholstery shop personnel, research your options in terms of styles, modifications, colors, fabrics and leather upholstery coverings, and more. Keep a file of fabric swatches, sample pictures and ideas you like so you can show the Sonoma County upholstery services what you want.

    Arrange for pick up and drop off services if you need them, or find out when you should drop off and pick up your upholstered furniture. Some shops provide furniture pick up and drop off, but they may charge for the additional services. Others may have limited space and might only want you to drop off furniture at an arranged time or date so that they don't have to store it for too long.

    Work with the Sonoma County upholstery companies to choose and order the upholstery fabric for your upholstery services. If you already have fabric picked out, you may be able to order it for a better price through the upholstery shop. Other services might allow you to bring in fabric you already own. However, they may charge an extra fee for that or may not be able to guarantee the materials if they haven't purchased it. Measuring for reupholstering can be complicated and the amount of fabric needed may vary depending on how the upholstery expert works, so work with you rupholsterer to measure and purchase fabric whenever possible so that you don't risk buying to little or running out before the job is completed.

    Learn how to care for your newly reupholstered furniture. Ask about the materials, fabrics or upholstery you have to choose from. Some are easier to care for than others, so choose the upholstery that best fits your needs and your lifestyle. You should also find out if the upholstery fabric can be or should be treated for easier care, stain resistance and more.

    Talk with your upholstery company about what you can do to ease the job. They may have specific suggestions and steps you can take to help the upholstery work go more smoothly.

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  • Be a Good Customer
    How Can You Be a Good Upholstery Shop Customer?

    Here are a few simple steps you can take to be a good customer when hiring upholstery companies in Cotati, Windsor, Petaluma, Santa Rosa, Rohnert Park, Guerneville and Healdsburg and the rest of Sonoma County.

    • Be clear and upfront with the upholstery companies. Let them know what you want from your new upholstery or upholstery services, the long-term outcome you’re expecting and specific ways the upholsterers can satisfy your expectations.
    • Remember, a friendly smile goes a long way.
    • Before you hire an upholstery service in Sonoma County, restate your expectations and goals, and reiterate your understanding of the agreement. Most problems with local upholstery companies occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
    • Ask your upholstery companies if you should call to check on the progress or if he will call you with updates.
    • Be sure your service representative has a phone number where they can reach you at all times while they’re reupholstering your furniture. The work will move along more smoothly if your upholstery shop can reach you for any necessary updates, questions or work authorizations.
    • When your Sonoma County upholsterer contacts you, return calls promptly to keep the work on schedule.
    • Pay for the upholstery work promptly.

    Why would you want to be a good customer? Good upholstery companies in Sonoma County appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates a good working relationship. Your reupholstery work may very well go smoother and any problems or conflicts may be more easily resolved. 

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Check The Work
Look Over the Upholstery Services

When the work is done and before you pick up your reupholstered furniture or have your Sonoma County upholstery service drop off the finished pieces at your home or office, take the time to look over the upholstery work that was done.

Compare the work with your original contract or estimate and make sure that all of the work was done as promised and with the quality and expertise you were promised. Ask the upholstery company staff to show you your piece and explain what was done. If you have questions or concerns, now is the time to ask and get clarification.

The invoice from your upholstery companies should include the following:

  • The upholstery shop name, physical address and contact information.
  • A complete list of all work performed.
  • An itemized list of all materials used.
  • The total cost for the upholstery services, including the itemized amount charged for labor.
  • A written explanation of any warranties or guarantees provided by the product manufacturers and the upholstery companies.
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Written Warranties
Ask for Written Warranties on the Upholstery Work

Not all upholsterers in Petaluma, Windsor, Healdsburg, Santa Rosa, Sonoma, Cloverdale, Sebastopol, Cotati, Guerneville and Rohnert Park and throughout Sonoma County guarantee their work or offer upholstery fabrics that are warrantied. However, if the local upholstery shop you chose does guarantee their work, they should be willing to put their promises in writing. This protects you and your investment, and it lets you know how to care for your furniture and what to do in the event of a problem.

The following items should be included in any written guarantee document:

  • The Sonoma County upholstery companies's name, physical address and contact information.
  • A description of what exactly the warranty covers. This should include whether the upholstery shop will repair or replace any faulty materials or workmanship.
  • Any exclusions must be explicitly stated.
  • Your responsibility in the case of a problem and what you need to do in order to redeem the warranty.
  • How long the warranty is valid, and whether it expires on a specific day or is prorated (meaning, the warranty coverage and amount owed for repair or replacement diminishes over time).
  • If the warranty coverage is transferable to the new owner if you sell the furniture that you had recovered or reupholstered.
  • Any actions on your part that may invalidate the warranty.
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Top 10 Requests
Top Upholstery Service Requests in Sonoma County and the Greater Bay Area

Good upholstery services offer a wide variety of upholstery services to meet the needs of their clients and the furniture they need recovered and reupholstered. There are some upholstery services that are requested more than others, however. They are listed here for your convenience.

If you don't see listed the services that you need, call local upholstery shops in Guerneville, Santa Rosa, Sebastopol, Cotati, and Cloverdale or near you and see what they have to offer. Most will be able to cater to your individual needs and the furniture pieces you want to have reupholstered.

Upholstery Repair Services
Upholstery that has been torn, burned, damaged or is threadbare in small areas may be able to be repaired. Skilled upholstery repair services can fix, hide and make invisible damage to upholstered furniture and make it look fresh and inviting. While upholstery repair won't leave you with like-new furniture, it can be a cost-effective solution for repairing damaged furniture that is still comfortable and presentable, except for minor damage or areas that have been worn or torn.

Reupholstery Services
Reupholstery services in Sonoma County are those that offer reupholstering for chairs, sofas, couches, ottomans, padded headboards, and more. These are pieces of furniture that are currently upholstered and need to have the upholstery removed and replaced with new leather or upholstery fabric.

Chair Reupholstering Services
Upholstered chairs that are old, worn, damaged or no longer in the color or design scheme of the home can be repholstered by chair repholstering services in Santa Rosa, Petaluma, Sebastopol, Cotati, Cloverdale and Rohnert Park, Salmon Creek, Rio Nido, Occidental, Russian River Meadows, Graton, Gulton, Forestville, Cazadero, El Verano, Alexander Valley, Freestone and beyond.

Custom Upholstery in Sonoma County
Upholstered furniture that isn't traditional or that can't be recovered by using traditional upholstery methods can benefit from custom upholstery services. These are unique and built around the needs of the client and the specific needs of the furniture that's being reupholstered. Custom upholstery services may be harder to find and may be more expensive than other upholstery services in Sonoma County, because you will likely need to find an experienced and skilled upholsterer that can customize the upholstery services to meet your needs.

Vintage Furniture Upholstery / Antique Couch Upholstering
Vintage furniture, including antique couches and chairs, needs special handling when it comes to upholstery and reupholstery services. Vintage and antique furniture may need to be restuffed, restrung, hand-tied, or may need to have any exposed wood reconditioned. Antique and vintage furniture, especially those pieces that are family heirlooms, have sentimental value or are valuable, should be treated with care and only entrusted to qualified Sonoma County upholsterers.

Commercial Furniture Upholstery
Commercial furniture in office buildings, waiting rooms, public buildings, schools, hospitals and other commercial buildings can often be reupholstered to give them new life and a new appearance. This can save money and allow businesses to keep furniture that fits their space, but with a facelift.

Furniture Repair and New Upholstery
New upholstery can only make a piece of furniture look new. But damaged furniture needs to be repaired before it can be upholstered in order to make it feel like new. Furniture repairs include frame repairs, cushion repair and restuffing, leg and arm replacement and repairs, furniture spring repairs, hand-tying, and more.

Custom Upholstery Slip Covers
Slip covers are popular ways to protect furniture. Some Sonoma County upholstery shops can create custom upholstery slip covers to go over existing upholstered chairs and couches. These upholstered slip covers may match the upholstery that covers the furniture, or they may be a complementary or preferred color. Custom upholstery slip covers will fit better than one-size-fits-all slip covers, and they can be a more affordable option than having a piece of furniture reupholstered.

Outdoor Furniture Upholstering Services
Outdoor furniture is exposed to the elements and can become faded or damaged. Sonoma County reupholstery services that specialize in outdoor furniture upholstery recovering can refurbish and refinish outdoor furniture and bring it back to it's like-new condition. These services should be performed by a qualified and expert upholstery service that has experience with outdoor furniture and can provide the reupholstery services and outdoor upholstery materials that will stand up to use and weather.

Upholstered Headboards / Headboard Upholstering
Upholstered headboards are covered in fabric, leather and other upholstery. They may have padding or batting, and may include rivets, tufted buttons or other decorative elements. Upholstered headboards may be reupholstered, or wooden or metal headboards can be covered over to become upholstered headboards.

Favorite Upholstery Brands in Sonoma County and Beyond
Most homeowners don't have a preference when it comes to upholstery fabric brands. However, for those who are looking for high-end fabrics or trendy patterns and colors, the following brands and designers may have just the upholstery fabric they're searching for.

  • Waverly Upholstery
  • Isaac Mizrahi Upholstery Fabric
  • Candice Olson Upholstery Fabric
  • Jonathan Adler Upholstery Fabrics
  • Vern Yip Upholstery Fabric and Trimmings
  • Nate Berkus Upholstery Fabric
  • Oscar de la Renta Upholstery Designs
  • Duralee Upholstery Fabric
  • Beacon Hill Upholstery Fabric
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Glossary Of Terms
Glossary of Upholstery Terms

Q: Why choose Diamond Certified upholstery companies?

Q: Why choose Diamond Certified upholstery companies?
A: Diamond Certified helps you choose local upholstery companies with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only upholstery companies rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing Diamond Certified upholstery companies for new upholstery work and reupholstering services.

Q: How long does it take to reupholster a piece of furniture?
A: The average time for upholstery and reupholstery services varies depending on the item to be upholstered, the fabric or upholstery medium chosen, the detail the job requires, the schedule of the upholstery shop and other factors. Talk with your upholstery shop about their estimated return time in regard to your specific project. Some upholstery shops offer rush jobs for an additional fee if you need your furniture back in a shorter time than their average turnaround time.

Q: How much do upholstery services cost?
A: Cost varies greatly for upholstery and reupholstery services. The reasons cost can vary is due to the size and type of furniture that needs new upholstery, the detail of the job, the fabric desired, any repair or upgrade services, auxiliary services, stain and pretreatment additions, the skill and experience of your upholstery professional, and the location of the shop. Remember, cheap upholstery services aren’t always the best choice. If the price for upholstery services seems too low or is much lower than other bids you’ve received, be wary. This can be an indication of substandard work, cheap fabrics, and inexperience on the part of the reupholsterer. Instead, carefully compare bids to ensure that the upholstery shops you’re considering offer quality work and an overall value for their services.

Q: Will my upholstery professional help me choose a fabric if I can’t decide?
A: Yes. In fact, it can be a smart idea to ask your local upholstery shop for help choosing, measuring and ordering fabric. You can often save money by ordering the fabric through your upholstery shop rather than a fabric store, since most upholstery businesses order fabrics in bulk and therefore can get discount pricing. They will also be better at measuring, so you’ll be sure to get the right amount of fabric without much waste or risk of running out. Additionally, the quality of fabric you get from fabric stores might not be the right type or quality for the job you want. Your upholstery shop should be able to recommend the right weight, weave and other details for your job.

Q: Will the upholstery shop order upholstery fabric for me, or can I provide my own?
A: That depends on your needs and preferences. However, most good upholstery shops like to order the fabric for clients. This allows them to measure the piece and order the correct length of fabric. They also can control the quality and price, because they usually have more options than do customers at fabric stores. You may provide your own fabric at most shops, however some charge cutting fees or other fees for this, and most won’t warranty or guarantee any fabrics they don’t provide, although they may still guarantee their work.

Q: Are there benefits to hiring an upholstery shop rather than doing DIY reupholstery?
A: While DIY upholstery projects are popular and can be a success if the DIY-er knows what he or she is doing, there are benefits to hiring professional upholsterers to complete your project. You may want to hire an upholstery shop if the furniture is valuable or has sentimental value, or if the upholstery work will be complicated. It’s also smart to hire a professional if you want the style of the furniture changed, or if the furniture needs repairs. This can include restringing or resetting coils or springs, replacing padding or cushions, repairing or replacing broken legs or back supports, or other repairs. Professional upholsterers have experience, so they’ll likely do a better job, choose the right upholstery fabric and get the job done much faster than the average DIY upholsterer.

Q: Do local upholstery businesses offer pick up and delivery of furniture?
A: Yes, most local upholstery stores offer pick up and delivery of furniture they’re asked to upholster. There may be a fee for this service, especially if you live outside of their immediate area. If you need pick up and/or delivery of your furniture, ask about this before you commit to an upholstery shop and ask specifically about fees and scheduling, as this can impact your choice of an upholstery company.

Q: What services do local upholstery shops offer?
A: Upholstery shops offer a variety of services including:

  • vintage furniture reupholstery
  • upholstery services for couches, sofas, chairs, ottomans, recliners, loveseats, sectionals, dining chairs and other furniture
  • upholstery repair
  • custom auto upholstery, boat upholstery and motorcycle upholstery
  • headboard upholstery services
  • window cornice upholstery
  • commercial furniture upholstery services
  • custom upholstery
  • furniture repairs, including frame repairs, cushion repairs, foam and stuffing replacement, tufting repair and more
  • custom slipcovers

Call local upholstery shops to learn exactly what services they offer and if they can provide what you need.

Q: Can upholstery shops recondition or repad my furniture if it’s uncomfortable?
A: Yes, many upholstery shops repair furniture, including repadding, reconditioning, spring replacement, frame replacement and repair, cushion repair and replacement and more.

Q: Is my furniture is worth reupholstering, or should I just buy new furniture?
A: This depends on the furniture. It can be cheaper to buy new furniture than have old furniture reupholstered, but there are many factors to consider. First, how much do you like your old furniture? If it’s sentimental, valuable or the perfect fit for your room, it’s probably worth reupholstering. It can be hard to find new furniture that takes the place of old furniture (10 to 15 years old or older), especially if the furniture you’re replacing is furniture you really like or don’t want to get rid of. Is the furniture sturdy and in good shape, other than needing to be recovered? New furniture is rarely as well-crafted as old furniture, so you’re probably smart to recover or reupholster older furniture that is well made and of higher quality. While reupholstering can be expensive, the cost of reupholstering good furniture may average out to less money over time if the other option is to purchase cheaper furniture that you will need to replace sooner. Keep in mind that small problems, like springs that need replacing, cushions that need to be refilled or minor frame damage can often be replaced or repaired at very reasonable prices. So minor damage or repairs, and even style changes, are possible. If you don’t like the furniture, if it is newer or if the frames are damaged, you may be better off simply replacing it.

Q: Can upholstery shops change the style of my furniture?
A: In many cases, yes. Upholstery shops can modify the frames, legs, arms, backs, height and even width of furniture. They can also change the size and style of cushions and padding. Many of the best upholstery shops can change styles by adding or subtracting padding and stuffing, changing the style of legs, adding or removing tufting and nail heads. Sometimes a change of fabric or pattern can be enough of a change, but for those who want a major change, it is possible to make old furniture look completely new.

Q: Can local upholsterers make custom slipcovers for my furniture?
A: Custom slipcover construction is a popular service offered by local upholstery shops and professional upholsterers. They will measure your furniture and can create removable, washable, customized slipcovers to hide the upholstery underneath, protect furniture, and make furniture more easy to wash and maintain for homes with pets and children.

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Frequently Asked Questions
Questions Often Asked of Local Upholstery Shops

The following state and professional associations and agencies may have more information regarding upholstery and reupholstery services and the professional upholsterers who provide these services.

The following state and professional associations and agencies may have more information regarding upholstery and reupholstery services and the professional upholsterers who provide these services.

Contractors State License Board (CSLB) (http://www.cslb.ca.gov/)
California Department of Consumer Affairs (DCA) (www.dca.ca.gov)
Industrial Fabrics Association International (IFAI) (www.ifai.com)
International Furnishings and Design Association (IFDA) (www.ifda.com)
International Fabricare Institute (IFI) (www.ifi.org)
National Textile Association (NTA) (www.nationaltextile.org)
Professional Carpet and Upholstery Cleaners Association (PCUCA) (www.pcuca.org)
Upholsterer’s Association of North America (UANA) (www.uana.com)
Business & Institutional Home Furnishings Alliance (BIFMA) (www.bifma.org)

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