Diamond Certified Company Report

DJ Baker Construction

Diamond Certified Company Report

DJ Baker Construction

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 35 VERIFIED CUSTOMERS i

J. E. M. C.

VERIFIED DJ Baker Construction CUSTOMER

1 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would hire them in a minute.

Very conscientious, and they got the job done. I am satisfied with him, and he does it right.

Rue L.

VERIFIED DJ Baker Construction CUSTOMER

2 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very honest, thorough, and he doesn't cut corners.

He's a nice guy, and he does very good work. He tells you what he is doing. He also tells you what needs to be done and what doesn't need to be done. He definitely knows what he is doing. Dennis is a great guy, and I have no complaints about him.

Dotti D.

VERIFIED DJ Baker Construction CUSTOMER

3 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

Dennis' knowledge, professionalism, and workmanship is unparalleled.

He goes above and beyond to satisfy his client. He listens, he provides great suggestions, and he's straightforward.

Read All 35 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Dennis Baker, Owner

DJ Baker Construction provides a wide range of handyman and home repair services for residential clients in Sonoma and Marin Counties. The company has the training and equipment to handle everything from minor household repairs to full-scale bathroom and deck remodels, and it also fabricates and installs specialized handrails for disabled and elderly customers.

Owner Dennis Baker says his decades of experience in the construction industry have given him an extensive knowledge of numerous trades. “I spent more than 20 years working for a custom home builder and learned virtually every phase of construction, from plumbing and electrical to flooring and drywall, so I’m able to provide my clients with a lot of options. To this day, I still love building things with my hands and seeing the results of my hard work.”

Mr. Baker says his personal experience of caring for his grandparents inspired him to start manufacturing and installing handrails and other home safety features. “With my grandparents and many of their friends, I saw a need for in-home safety improvements. So, I got my welder’s certificate and started welding my own railings. I get a lot of satisfaction knowing I’m helping people get around better and stay safe in their homes.” 

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON DJ Baker Construction

COMPANY CONTACT
Service AREA

Sonoma County
Marin County

SERVICES PERFORMED

Minor Household Repairs
Bathroom & Deck Remodeling
Specialized Handrails for the Disabled

DIAMOND CERTIFIED RESEARCHED ARTICLES ON DJ Baker Construction

Company Profile

DJ Baker Construction provides a wide range of handyman and home repair services for residential clients in Sonoma and Marin Counties. The company has the training and equipment to handle everything from minor household repairs to full-scale bathroom and deck remodels, and it also fabricates and installs specialized handrails for disabled and elderly customers.

Owner Dennis Baker says his decades of experience in the construction industry have given him an extensive knowledge of numerous trades. “I spent more than 20 years working for a custom home builder and learned virtually every phase of construction, from plumbing and electrical to flooring and drywall, so I’m able to provide my clients with a lot of options. To this day, I still love building things with my hands and seeing the results of my hard work.”

Mr. Baker says his personal experience of caring for his grandparents inspired him to start manufacturing and installing handrails and other home safety features. “With my grandparents and many of their friends, I saw a need for in-home safety improvements. So, I got my welder’s certificate and started welding my own railings. I get a lot of satisfaction knowing I’m helping people get around better and stay safe in their homes.” 

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Company Philosophy

“I aim to provide clean, thorough work for a fair price, and I always operate with honesty and integrity. Whatever my clients need, I'm ready, willing, and able to put my experience and knowledge to work for them.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for home repair contractors that have earned the prestigious Diamond Certified award. For DJ Baker Construction, the best way to maintain customer satisfaction is to focus on helping clients find products and services that meet their specific needs. “By taking the time to get to know my customers, I’m able to find applications that allow them to live more comfortably,” says owner Dennis Baker. “From showing them different products to walking them through the pros and cons of certain options, I help them see the bigger picture of what they’re trying to accomplish.”

DJ Baker Construction has been providing handyman and home repair services for residential clients in Sonoma and Marin Counties since 1996. The company has the in-house capabilities to handle everything from minor household repairs to complete bathroom and deck remodels, and it also has the training and equipment to fabricate and install specialized handrails for disabled and elderly customers.

Unlike less experienced home repair contractors that take a “one size fits all” approach to every job, DJ Baker Construction takes a detail-oriented approach that accounts for each client’s goals and lifestyle. “Some of my clients know exactly what they want, and that’s what I give them, but some don’t even know what their options are in terms of repairs or modifications, so I take the time to educate them and customize their projects as much as possible,” explains Mr. Baker. “I utilize my decades of experience to help my clients decide which applications will work best for their needs, which they really appreciate.”

To further differentiate itself from its competition, DJ Baker Construction provides every job with the hands-on expertise of Mr. Baker himself. “From the initial phone call to the finishing touches, all questions, work orders, discussions and decisions come directly through me,” he affirms. “There’s no room for errors or lost messages, so my clients know they’re going to get quality, long-lasting results.”

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Industry Info

If you’re a homeowner, consider making minor modifications and adding safety equipment to ensure you live comfortably for years. Whether you’re reaching your golden years or you have an aging parent or loved one who needs extra help, a few modifications can make the difference between safely living at home and having to move to an assisted living facility. “Some people lose their patience and try to make movements faster than they should as they age, which can threaten their safety and ability to easily move throughout their homes,” explains Dennis Baker, owner of DJ Baker Construction in Petaluma. “Thankfully, there are several affordable ways to make homes safer and easier to navigate.”

Some of these measures include the addition of grab bars inside and outside of showers and bathtubs, hand railings in walkways, ramps, and even the removal of step-up areas into various rooms. Households with small children or adults facing dementia can opt for specialized door locks that require a password, drawer and cabinet securing hardware, and anchors that prevent furniture from being tipped over.

Stairs are a big factor in home falls, but Mr. Baker explains that differently sized steps can make a noticeable difference. “Most stairs are 8 inches wide with a 10-inch rise between treads, and it can be harder for some older people to lift their feet that high,” he says. “A handyman can replace these steps with better options. For example, you could choose stairs with a 6-inch rise and a 12-inch tread. That will prevent tripping and make every step more comfortable and safe.”

Knowing your options can help you make better decisions for yourself or a loved one, and finding a good handyman is important for getting the best service. “You should look for a handyman who has the experience and skills to listen to you, observe your needs, and recommend items that make your life easier and safer,” says Mr. Baker. “A handyman’s primary job is providing quality work and necessary products, so that’s exactly what you should expect.”

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Frequently Asked Questions

Q: How soon can you start my project?

A: It depends on my schedule, but I’ll try to start as soon as possible. Every job is important to me, and I treat my clients accordingly. I recognize that most people who call me have an emergency or a pressing need, so I focus on providing fast, efficient service.

Q: What services do you provide?

A: I provide minor household repairs, bathroom and deck remodeling, specialized handrails for the disabled, plumbing repairs, minor electrical repairs, new electrical plug and GFI outlet installation, outdoor lighting, minor roofing repairs and patches, dry rot repair, painting, welding, sheet rock installation, dry wall repair, tapering and texturing, tile work, crown moulding, hardwood floors, disability accessibility improvements, and more.

Q: How do you charge for your services?

A: I usually charge by the hour. It’s hard for me to provide a bid for an entire project unless it’s new construction, because it’s impossible to know what the job will entail. For example, replacing a deck may also require fixing dry rot or water damage. That being said, I can usually give a ballpark estimate so you have an idea of what your project will cost.

Q: Can you give me advice over the phone?

A: Yes, especially when it comes to figuring out a short-term solution to a problem until I can get to your house.

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SELECTED PHOTOS FROM DJ Baker Construction

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Diamond Certified RATINGS ON DJ Baker Construction
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 35 VERIFIED CUSTOMERS i
DJ Baker Construction : Average 9.9 out of 10 based on 35 unique customer surveys of customer satisfaction.

J. E. M. C.

VERIFIED DJ Baker Construction CUSTOMER

1 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would hire them in a minute.

Very conscientious, and they got the job done. I am satisfied with him, and he does it right.

Rue L.

VERIFIED DJ Baker Construction CUSTOMER

2 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very honest, thorough, and he doesn't cut corners.

He's a nice guy, and he does very good work. He tells you what he is doing. He also tells you what needs to be done and what doesn't need to be done. He definitely knows what he is doing. Dennis is a great guy, and I have no complaints about him.

Dotti D.

VERIFIED DJ Baker Construction CUSTOMER

3 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

Dennis' knowledge, professionalism, and workmanship is unparalleled.

He goes above and beyond to satisfy his client. He listens, he provides great suggestions, and he's straightforward.

Susan M.

VERIFIED DJ Baker Construction CUSTOMER

4 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

Excellent craftsmanship

He showed up on time and completed the work in a timely manner.

Bill A.

VERIFIED DJ Baker Construction CUSTOMER

5 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that he is competent, knows the business, and he has quite a wide range of knowledge. I worked on replacing some areas of the house that were difficult and falling apart, like the exterior of the house. We have a porch that is kind of on the inside, and he took care of some issues that we had.

It's hard to say. It was all good.

Gerry B.

VERIFIED DJ Baker Construction CUSTOMER

6 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

Excellent work and very precise to what it has to be

I think his personality and work ethic

Clare D.

VERIFIED DJ Baker Construction CUSTOMER

7 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

Excellent, he is excellent and always busy.

Personable, honest, and he explains things clearly. It was really about the person, and the quality of the work was good.

Gail M.

VERIFIED DJ Baker Construction CUSTOMER

8 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend him, because he gives an estimate, he is honest, a good communicator, and a talented contractor.

That he would take on a small project like mine, most contractors only want to take on a whole project.

Paul G.

VERIFIED DJ Baker Construction CUSTOMER

9 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

Hire him.

Everything, he is a great guy, super nice, and very responsible.

Lewis A.

VERIFIED DJ Baker Construction CUSTOMER

10 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

That he is really honest

Honest, does really good work, and the pricing was not out of line.

Michael S.

VERIFIED DJ Baker Construction CUSTOMER

11 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very reliable, honest, and does an excellent job

He did a good job.

Richard A.

VERIFIED DJ Baker Construction CUSTOMER

12 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very trustworthy and probably does not charge enough.

His personal concern about the job, he came out and looked at things before starting the work.

Mitch B.

VERIFIED DJ Baker Construction CUSTOMER

13 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

Reliable

He did a great job.

Lynn R.

VERIFIED DJ Baker Construction CUSTOMER

14 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

He was very honest and upfront with me. He couldn't solve an issue, but he lead us toward the right direction.

His honesty

Herman D.

VERIFIED DJ Baker Construction CUSTOMER

15 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

He does a very good job with the work, and he is very knowledgeable.

The consistency of his work and quality

Fernando E.

VERIFIED DJ Baker Construction CUSTOMER

16 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

Dennis does an excellent job. He stands behind the work he does, and he's very knowledgeable.

He's very meticulous. He won't leave the job until he thinks it's perfect.

Jimmy R.

VERIFIED DJ Baker Construction CUSTOMER

17 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's a very nice young man. He does a fantastic job, he's very honest, and he's very reliable.

I like the fact that he does what I ask of him, and he's always very pleasant while he's here.

Becky B.

VERIFIED DJ Baker Construction CUSTOMER

18 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's someone I can completely trust. I'm so happy and thankful that I found him. I know that he'll do a good, honest job without cutting any corners.

He's very friendly. My previous handyman left me high and dry in the middle of a job. Thankfully I was put in touch with Dennis, who ended up doing a perfect job, way better than the other guy could have done. I was very impressed with his level of skill. I couldn't have been happier or asked for a nicer person.

Euna G.

VERIFIED DJ Baker Construction CUSTOMER

19 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell a friend to give him a call. He's wonderful.

He's timely, trustworthy, and friendly. He gets the work done quickly and cleans up nicely. I have no problem leaving him by himself, because I trust him.

Julia B.

VERIFIED DJ Baker Construction CUSTOMER

20 of 35

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's very conscientious and knows what he's doing.

He's focused on doing a great job, and nothing less. He always arrives right on time, and he's committed to the work he does.

Read All 35 Survey Responses at Ratings View