Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Swimming Pool and Spa, Service and Repair Companies Rated Highest in Quality?

You are the customer. If your goal is to choose a swimming pool and spa services and repair company that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified spa and swimming pool repair and service contractor. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated swimming pool and spa repair service and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you’ll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you’ll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

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DIAMOND CERTIFIED EXPERT CONTRIBUTORS IN THE Sonoma County – Swimming Pool & Spa, Service & Supplies CATEGORY

John Pittman is a 31-year veteran of the pool service industry and owner of Roger’s Pool & Spa Service, Inc., a Diamond Certified company since 2004. He can be reached at (707) 676-3984 or by email.

John Pittman

diamond certified contributor profile and expert article

John Pittman: Swimming With the Tide

By James Florence, Diamond Certified Resource Reporter

SEBASTOPOL – Just prior to entering the swimming pool business, John Pittman found himself at a crossroads, both professionally and personally. “I was in between careers and had recently gone through a divorce, and I didn’t really know which direction to go next,” he remembers. A relatively recent Bay Area transplant, John had been provisionally working as a carpenter after spending more than a decade building yachts in Southern California. It wasn’t long, however, before a fateful meeting altered his course for good. “I met a fellow named Roger Shipley who owned a swimming pool maintenance business. We hit it off and became friends, and he actually hired me as a service technician. That was back in 1986. In 2001, Roger decided to retire, so I bought the business with another partner, and we’ve been running Roger’s Pool & Spa Service ever since.”

John grew up in the hills of Tennessee (“literally in a house with a dirt floor,” he says), but he’s spent the last three decades in Northern California, and he says he still has a deep appreciation for the aesthetic appeal of his adopted locale. “The Bay Area is a beautiful place to live and work, and I’ve really grown accustomed to the Mediterranean climate here.”

When he’s not working on pools and spas, John enjoys venturing out on extensive road trips with his wife, Donna, a retired school administrator and Sebastopol native. “So far, we’ve gone on three 7,500-plus mile trips in our class B motorhome,” he says. “My schedule isn’t as tight these days, so we like to seize the opportunity to just take off and explore America.” John also adheres to a strictly regimented golf routine. “Everybody who knows me knows I play golf on Thursdays,” he laughs.

Looking back on his life and career, John says one of the most valuable things he’s learned is to not get hung up on unresolvable issues. “I don’t spend a lot of time worrying about things I can’t change. Of course I try to resolve issues whenever possible, but experience has taught me that it’s pointless to dwell on things that are outside of my control. In some cases, it’s best to just let it go and move on.”

When asked what his retirement might look like, John says he’ll have to take a page from his wife’s book. “Donna is completely retired, but she still manages to stay busy all the time. I think it’ll have to be the same for me, because I’m the kind of person who always has to have something going on. Who knows—maybe I’ll take up painting!”

Ask Me Anything!

Q: Do you have a favorite sports team?
A: I’m a big fan of the Giants and 49ers.

Q: Did you play sports in high school?
A: I played football and basketball. In football, I was an offensive lineman.

Q: If you could time travel, would you go to the past or the future?
A: I would definitely go to the past. I’m an early American history enthusiast, and I’ve spent the last 27 years escorting eighth graders on trips to Washington, D.C., so I’d definitely be interested in going back to that period.

Q: What’s your favorite smell?
A: Vanilla

Q: Who makes you laugh?
A: Steve Martin.

Q: What’s your favorite fruit?
A: Cantaloupe.

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Preparing your Pool for Summer

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SEBASTOPOL — Following its winter dormancy, you’ll need to spend a little time getting your swimming pool ready for summer use. Preparing your pool primarily consists of two aspects: cleaning and sanitation. Cleaning Use a vacuum and/or handheld net to remove stray… Read more

The Three C’s of Swimming Pool Maintenance

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SEBASTOPOL — Proper swimming pool maintenance consists of three primary aspects, which is why it’s important to remember the “three C’s”: consistency, chlorine and cleaning. Consistency Examine your pool at least once a week to make sure all systems are functioning… Read more

The Pros and Cons of Salt 
Water Chlorination

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SEBASTOPOL − Most pool owners use chlorine to keep their pools germ-free, but many are also interested in alternative sanitation options such as ozone, ionizers and copper-based algaecides. The reality is, unlike chlorine—which acts as both a sanitizer and an… Read more

Expert Video Tip

Video: How to Maintain Your Pool

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Complete Video Transcription:

SEBASTOPOL — Host, Sarah Rutan: If you have in your backyard, you'll need to know the three C's of pool maintenance. Today we're in Sebastopol with Diamond… Read more

SELECTED PHOTOS FROM THESE TOP RATED COMPANIES

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INDUSTRY INFORMATION AND RESEARCHED ARTICLES BY THE DIAMOND CERTIFIED RESOURCE

  • Jandy

  • Pentair

  • Polaris

  • Raypak

  • Sta-Rite

Super Blue Pool Clarifier
Diamond Blue Pool Clarifier
PH Increaser Pool Chemicals
PH Decreaser Pool Chemicals
Pool Shock Chlorine Pool Treatment
Strike Out Algaecide
Swimtrime Plus Algaecide
Dirt Devil Pool Sweepers
Sun Pool Chemicals
Guardex Pool Chemicals
Pace Pool Chemicals
Pool Blaster Pool Cleaners
Aqua Broom Pool Cleaning Equipment
Aquabot Pool Rover Cleaners
Catfish Pool Cleaners
PoolSkim Pool Skimmers
Pool Anti-Freeze
BioGuard Pool Chemicals
Alkalinity Increaser Pool Chemicals
Calcium Hardness Increaser Pool Chemicals

swimming pool painting
swimming pool drain cleaning
spa drain cleaning
spa heater repairs
above-ground swimming pool cleaning & repair
in-ground swimming pool repair & cleaning
spa cleaning
swimming pool filter cleaning
swimming pool chemical application
swimming pool chemical testing
public swimming pool cleaning & maintenance
swimming pool lights maintenance
spa jet repairs
swimming pool tile replacement & repair
pool maintenance
swimming pool winterizing services
spa repairs
swimming pool supplies
residential pool services
commercial pool cleaning

Agua Caliente
Alexander Valley
Annapolis
Asti
Bloomfield
Bodega
Bodega Bay
Boyes Hot Springs
Camp Meeker
Cazadero
Cloverdale
Cotati
Duncans Mills
El Verano
Eldridge
Fallon
Fetters Hot Springs
Forestville
Fort Ross
Freestone
Fulton
Geyserville
Glen Ellen
Graton
Guerneville
Guernewood
Healdsburg
Jenner
Kenwood
Lakeville
Larkfield
Lytton
Mark West
Monte Rio
Occidental
Penngrove
Petaluma
Rio Nido
Rohnert Park
Roseland
Russian River
Russian River Meadows
Salmon Creek
Santa Rosa
Schellville
Sebastopol
Sheridan
Sonoma
Stewarts Point Rancheria
Temelec
the Geysers
Sea Ranch
Two Rock
Valley Ford
Villa Grande
Vineburg
Windsor

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AGC of America Associated General Contractors of America (www.agc.org)
APSP Association of Pool and Spa Professionals (www.theapsp.org)
BBB Better Business Bureau (www.bbb.com)
BCSP Board of Certified Service Professionals (www.bcsp.org)
CSLB Contractors State Licensing Board (www.cslb.ca.gov)…

AGC of America Associated General Contractors of America (www.agc.org)
APSP Association of Pool and Spa Professionals (www.theapsp.org)
BBB Better Business Bureau (www.bbb.com)
BCSP Board of Certified Service Professionals (www.bcsp.org)
CSLB Contractors State Licensing Board (www.cslb.ca.gov)

DCA California Department of Consumer Affairs (www.dca.ca.gov)
IPSSA Independent Pool & Spa Service Association (www.ipssa.com)
MCAA Mechanical Contractors Association of America (www.mcaa.org)
NCBE North Coast Builders Exchange (www.ncbeonline.com)
NUCA National Utility Contractors Association (www.nuca.com)
NSPI National Spa & Pool Institute (www.nspi.org)

Know What You Want
Researching and Knowing What You Want from a Sonoma County Swimming Pool and Spa Service Repair Company

Before you hire a Sonoma County pool and spa service repair company in the major cities of Sonoma, Cloverdale, Sebastopol, Cotati, and Guerneville, or in your area, there are many issues to consider. You must assess the type of maintenance and repair that will work for your swimming pool and spa. Use the following questions to help you decide what you really want from a pool service professional, and you are almost guaranteed to find the most reliable and trustworthy pool and spa service company. It will be worth the benefits!

  • Do I want a pool repair company that uses environmentally friendly pool & spa cleaning supplies?
  • Do I want a poor service to provide regular pool cleaning services or a one-time repair only?
  • What is your budget?
  • Will you need to buy new pool equipment in the near future that may impact whether you want to repair or service your current pool equipment?
  • Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Guarantee?
  • Do I want the pool company to provide basic service, equipment service, or complete care of your pool and accessories?
  • Do I want a reputable swimming pool company that is fully insured and bonded?
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What To Ask In Person
What to Ask Sonoma County Pool and Spa Service and Repair Companies

Once you have chosen a select few of the best pool and spa service companies, visit the representative in person.

Questions you may want to consider asking at this time include:

  • Do you use individuals or a team for your regular pool maintenance?
  • Do you have specials for regular pool or hot tub maintenance vs one time maintenance?
  • Do you use and recommend particular brands of pool and spa cleaners and pool and spa supplies?
  • Are warranties offered on pool repairs?
  • How much time will it take to complete the weekly pool maintenance or the one time repair?
  • What do you need in order to reach me with updates about my pool and cleaning service?
  • Do you charge a flat rate or by the hour for pool repairs and spa repairs?
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  • What To Ask References
    Questions for References of Sonoma County Pool and Spa Services & Repair Companies

    It is best to choose a Diamond Certified swimming pool and spa service and repair company because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality from a pool and spa service company in Sonoma County, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

    If you can’t find a Diamond Certified pool and spa repair company within reach, you’ll have to do some research on your own. If you do, it’s a good idea to call some references provided by your swimming pool service company. Keep in mind, though, that references provided to you by the pool service professionals are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

    If you do call references on your own, specifically ask for a list of the company’s 10 most recent customers in Sonoma County, in the major cities of Sonoma, Cloverdale, Sebastopol, Cotati, and Guerneville. This will help avoid them giving you the names of only the customers they know were satisfied.

    • Did your pool and hot tub service professional charge extra if you live out of town or in a rural area?
    • Did the pool and spa repair professionals listen to and communicate well with you?
    • Was the price was fair for the pool repairs or pool & spa maintenance that you had done? Did it reflect the estimate they initially provided you?
    • What did you like best about this Sonoma County swimming pool and spa service company?
    • Would you go back to this pool & spa repair company if your pool or spa needs additional work in the future?
    • Would you/have you recommend this swimming pool and spa service company to friends and family?
    • What pool and spa service and/or repairs did _(pool and spa service and repair company name_) do on your pool or spa?
    • Were you satisfied with the swimming pool service from this Sonoma County pool & spa service company?
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  • Review Your Options
    Find and Hire a Trustworthy Pool and Spa Repair Companies in Sonoma County

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    You may feel pressured to select the closest pool and spa repair shop in Sonoma County when your pool needs immediate repair, regardless of whether it’s the shop you feel most comfortable with. That’s why it’s a good idea to find a trustworthy swimming pool and spa service company before you need one. On the flip-side, having a good working pool maintenance relationship with a Sonoma County pool and spa service company will give you confidence when you need pool repairs in a hurry.

    Begin by researching and visiting good pool service and repair companies in Sonoma County for simple repairs and regular maintenance. Get to know your pool technicians and build a working relationship with them so that you’ll trust them with more costly and unexpected pool and spa repairs in the future.

    In order to choose the right swimming pool service technicians for you, review the notes you took during telephone and in-person interviews and determine if one Sonoma County pool and spa service company in the major cities of Santa Rosa, Petaluma, Rohnert Park, Windsor, and Healdsburg, stands out from the rest. Pay attention to the following questions:

    • Is the pool service company bonded and insured?
    • What are the billing practices of the pool service and repair company?
    • When was the last time rates were raised for hot tub repair or swimming pool service? It is important to understand how often the costs of the company are raised so that you are not surprised in the future by unexpected increases.
    • Can a swimming pool service company in Sonoma County provide your requirements for scheduling, pool maintenance and customer service?
    • Is the house cleaning company devoted to your satisfaction?
    • Does the swimming pool & spa repair company communicate clearly and effectively regarding which repairs are needed and why? Is the pool service representative able to explain how the repairs were done?
    • What does the pool and spa service company offer that is specific to my needs?
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  • How To Work With
    Before You Hire a Sonoma County Pool and Spa Repair Company

    Emergency swimming pool and spa repairs don’t have to be a major setback to your budget. The fact that you’ve found a local Sonoma County pool and spa repair company you trust for regular maintenance should give you peace of mind even if your future pool and spa service repairs are unforeseen.

    First, you’ll want to meet with the pool service representative and explain the problem you are experiencing with your pool or spa. Use the notes you took so you can precisely describe the problems you are experiencing. Be as thorough as possible, and remember, pool repair service representative should never rush you. It’s important to answer their questions and listen to their suggestions and observations, just as it’s important for them to listen to you and answer your questions. Ask for an explanation if you don’t understand what the pool repair representative is telling you or if they’re using language and terms you can’t understand. You should to completely understand the problem and the solutions before you sign an agreement or leave the store.

    Sign the estimate and pool repair service agreement when you’re satisfied with the information your Sonoma County pool repair shop has given you and all your questions are answered. The shop must get your approval for any repairs or additional work, or if the actual repair costs exceed the estimate, and it can slow down or even stop your repairs if they can’t reach you, so confirm that your pool repair company has a working phone number where they can reach you at all times.

    Most pool and spa repair companies in Sonoma County including the larger cities of Sonoma, Cloverdale, Sebastopol, Cotati, and Guerneville, will permit you to see the damaged pool parts once they’ve identified the problem or needed repairs. Remember, it’s your right to have any and all old parts returned to you. You simply have to ask the pool repair service company for them when they’re writing the service request.

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  • Be a Good Customer
    How to Be a Good Pool and Spa Service and Repair Customer

    It’s the swimming pool and spa service company’s responsibility to give quality pool and spa service and repair using the best possible installation techniques. But you play a big part in the success of your swimming pool and spa, too. Here are a few simple steps you can take to be a good customer when hiring a Sonoma County Pool and Spa Service Company the major cities of Santa Rosa, Petaluma, Rohnert Park, Windsor, and Healdsburg.

    • Ask your pool & spa service specialist if you should call to check on the progress or if he will call you with updates.
    • Be sure your service representative has a phone number where they can reach you at all times while they’re maintaining and/or repairing the pool or spa. The work will move along more smoothly if your swimming pool service company can reach you for any necessary updates, questions or work authorizations.
    • When your contractor contacts you, return calls promptly to keep the pool service on schedule.
    • Pay for the pool and spa service and repair work promptly.
    • Be clear and honest with the pool service repair representative. Let them know what you want from your pool & spa service and repair, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
    • Remember, a friendly smile goes a long way!

    It is important to be a respectable customer. Pools and spa service and repair companies appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check The Work
Verify the Completed Pool and Spa Service Repair Work with the Invoice

When the Sonoma County pool and spa repairs are finished or the pool maintenance is decided upon, your pool and spa service representative will give you a written invoice that includes:

  • Any applicable warranties provided by the pool parts manufacturer or the pool service company.
  • The name and physical address of the shop.
  • A list of all work completed, including warranty repairs done at no charge.
  • A list of all work completed, including warranty repairs done at no charge.
  • An itemized list of all replacement parts. This should state whether the parts installed were new or reconditioned pool and/or spa parts.
  • The total cost for your pools and spa service repairs, including the amount charged for labor.

It is wise to compare the finished pool work with what was written on the invoice. Ask your pool service company representative to walk through the pool or spa site and show you the repairs or maintenance. Check the work done against the invoice. During the walk-through, ask if there are any special instructions for maintaining your pool or spa. If you have any questions about the work that was done or the materials used, ask at this time.

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Written Warranties
Make Sure to Get Written Warranties from Pools and Spa Service Companies in Sonoma County

Good pools and spa service and repair companies in Sonoma County including the smaller towns of Agua Caliente, Alexander Valley, Boyes Hot Springs, Fallon, Asti, Graton, and Mark West will offer some type of warranty on their work or on the materials that they used. All warranty details should be provided in writing during the contract stage or at the completion of the job. This written warranty information should include:

  • The swimming pool service company’s name and physical address.
  • What products and services are covered. This should also include whether the contractor will replace or repair your these parts in the event of a product failure.
  • Your responsibility if you place a warranty claim (i.e., if you have to pay for labor or materials, or if you are required to pay a prorated amount).
  • Limitations and exclusions on the materials and workmanship.
  • If the warranties are transferable to the new owner if you sell your home.
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Top 10 Requests
Service Requests for Sonoma Swimming Pool and Hot Tub Repair Companies

Swimming pool & spa services and repair centers in Sonoma County provide all types of pools and spa maintenance and repair services. However, some repairs and maintenance are more common than others.

The following are the most familiar requests.

Hot Tub Chemicals
Chemicals used for spas (hot tubs) to disinfect, sanitize, and continuously kill bacteria in the water.

Swimming Pool Service
Services for treating swimming pool water, cleaning swimming pool filters, and also maintaining and repairing pools, pool equipment, and pool accessories or any combination of these services.

Swimming Pool Service & Repair
Services for swimming pools such as patching or possibly replacing a liner. Also these services could be repairing the underground or above ground part of the filtrations system, including the pump and its parts.

Swimming Pool Maintenance
Caring for the upkeep of swimming pools, both aboveground and in-ground. These services include adding chlorine and other chemicals to pools, winterizing the pool, getting pools ready for the season, and vacuuming the pool.

Spa Repair (Hot Tub Repair)
Services to repair spas (hot tubs) by repairing the hot tub itself, the filtration system, and/or the spa pump and its parts.

Pool Cleaning Service
Services for cleaning pool filters, maintaining the pH of the water, and maintaining the pool, pool equipment, and pool accessories, or a combination of these services

Swimming Pool Pump
This mechanical device causes the water to flow under pressure to filtrate or circulate the swimming pool water.

Swimming Pool Construction
The building of an above ground or in-ground outdoor enclosure designed, intended, or used for the containment of water. Also this structure is designed to be used for swimming, wading, or other recreational use.

Swimming Pool Cleaners
Products that clean the pool either using the suction and the return lines or cleaning through the pool’s circulation system.

Inground Pool Designs
Designs of pools as far as shape and contour. With custom designing, the options are endless.

Top Hot Tub and Swimming Pool Cleaning Brand Requests
Many products are on the market for pool and spa service. Following is a list of popular swimming pool and spa products to help service your pool and spa. You may want to check with the pool service company of your choice to see if the following products work well with your swimming pool and/or spa.

  • Aqua Broom Pool Cleaning Equipment
  • Dirt Devil Pool Sweepers
  • Pool Anti-Freeze
  • Sun Pool Chemicals
  • Guardex Pool Chemicals
  • Pace Pool Chemicals
  • Pace Shock Chlorine Pool Treatment
  • Strike Out Agaecide
  • Pool Blaster Pool Cleaners
  • BioGuard Pool Chemicals
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Glossary Of Terms
Glossary of Swimming Pool and Hot Tub Service and Repair Terms

Below are key swimming pool and spa service and repair terms and descriptions that will help you navigate your way through your swimming pool and spa’s service from the start to finish.

acid
When the pool’s pH balance is off, acid needs to be added to the pool. This chemical contains hydrogen and balances out the presence of the alkaline materials in the water; however, too much acid can corrode metal and be very uncomfortable to swim in.

Below are key swimming pool and spa service and repair terms and descriptions that will help you navigate your way through your swimming pool and spa’s service from the start to finish.

acid
When the pool’s pH balance is off, acid needs to be added to the pool. This chemical contains hydrogen and balances out the presence of the alkaline materials in the water; however, too much acid can corrode metal and be very uncomfortable to swim in.

Also known as: muriatic acid for pools, cyanuric acid, acid wash pools, swimming pool acid, pool chlorine, cyanuric acid levels in pool, chlorine, muriatic acid swimming pool, ascorbic acid for pools, swimming pool chemical, pool acid wash procedure

above-ground swimming pool cleaning and repair
Services for cleaning pool filters, maintaining the pH of the water, and maintaining the pool, pool equipment, and pool accessories, or a combination of these services for both above-ground swimming pools.

Also known as: above ground swimming, above ground spas, above ground pools, swimming pool cleaning service, pool cleaning service, pool cleaning companies, in ground swimming pools, pool cleaning, above ground pool liners, swimming pools, swimming pool cleaning, swimming pool liners, above ground pool, ground swimming pool, swimming pool supplies

algae
Algae is a term for a variety of microscopic organisms which have features that are similar to plants. These organisms are fairly harmless, but they can significantly change the color of your pool water. If the algae gets thick enough, it can also damage the filter.

Also known as: swimming pool algae, pool algae removal, pool algae treatment, pool maintenance, pool chemicals, swimming pool black algae, swimming pool algae control, pool green algae, green algae in pool, green pool water

algaecide
Algaecide is a substance used to kill the algae in your pools and spas. These substances could be herbicides, or silver or copper compounds. Each different type of algaecide destroys a different type of algae. You need to be sure you know the kind of algae you have before you buy an algaecide.

Also known as: pool algaecide, green clean algaecide, greenclean algaecide, algicide algaecides, swimming pool algaecide, algaecide for pools, copper algaecide, pond algaecide, silver algaecide, string algae control

alkalinity
Alkalinity is the opposite of acidity and can be referred to as total alkalinity. You can find test your pool’s pH to find its alkalinity. This can be done with test strips from a pool supply store.

Also known as: alkalinity of water, pool alkalinity, alkaline water, lower alkalinity in pool, pool alkalinity high, increase alkalinity in pool, low alkalinity in pool, pool alkalinity low, raising alkalinity in pool

backwashing
This is the process of reversing the flow of water through a pool’s filter so it can be cleaned.

Also known as: backwash, backwash filter, backwash pool filter, backwash hose, backwashing filters

bleach
A term for liquid chlorine. This is similar to the bleach that can be used in cleaning laundry; however swimming pool bleach has three times the concentration of actual chlorine.

Also known as: bleach for swimming pool, swimming pool supplies, bleach in swimming pool

calcium chloride
A water-soluble white salt that is used to alter the hardness of swimming pool water.

Also known as: calcium chloride dehydrate, anhydrous calcium chloride, calcium chloride uses

calcium hardness
A term that describes the calcium content of swimming pool water. Water can be too “hard,” or not hard enough. When it is too hard, the water will not be comfortable to swim in. You could also see white calcium buildup appearing on your fixtures. When the water is not hard enough, it can corrode metals.

Also known as: calcium hardness in pools, swimming pool calcium hardness, calcium hardness test, calcium hardness increaser

cartridge filter
There are many types of pool filters. The cartridge is the replaceable element of the pool filter, and it is usually made of polyester or sometimes paper.

Also known as: cartridge filters, cartridge pool filters, cartridge pool filter, spa cartridge filters, spa cartridge filters, pool cartridge filters, pool cartridge filter cleaner, pool filter cartridges

chlorine
A material that is used to disinfect pool water. What is commonly referred to as chlorine is many times sodium hypochlorite.

Also known as:chlorine tablets, chlorine in water, pool chlorine tables, chlorine pool

clarity
A term that describes the transparency of swimming pool water. When the water is not clear, it can be a sign that there is an algae problem.

Cover
A cover for a pool or a spa that protects the pool or spa when it isn’t being used.

Also known as: spa pool covers, spa covers, spa pool cover, pool and spa covers, pool spa covers, pool spa cover, pool and spa supplies

diatomaceous earth
A powder that is made up of thousands of single-celled organisms (fossilized diatoms). These tiny fossils are porous and make a perfect material for filtering impurities out of swimming pool water. Some of the most effective swimming pool filters on the market are DE filters.

Also known as: DE, diatomaceous earth pool filter, diatomaceous earth pool filters

drain
The pool drain is situated in the deepest part of the swimming pool This drain is connected to the swimming pool pump which circulates and filters the water.

Also known as: main drain

filter
A swimming pool filter keeps the water clean and free from unhealthy particles. It cleans the pool water by running it through a porous substance (diatomaceous earth or sand) which pulls out impurities out.

Also known as: pool filter cartridge, pool filter parts, swimming pool filters, pool filters and pumps, swimming pool filter, pool filter cartridges

filtration rate
A term that describes the speed at which water moves through a swimming pool filter.

hot tub chemicals
Chemicals used for spas (hot tubs) to disinfect, sanitize, and continuously kill bacteria in the water.

Also known as: hot tub chemical

hot tub accessories
Accessories to maintain the pH of the water, the pump and its parts, the cleaning of the filters, the upkeep of the hot tub equipment, and other accessories that aid in the upkeep of the hot tub.

Also known as: hot tub chemicals, hot tub covers, hot tub parts, hot tubs, hot tub, hot tub filters, portable hot tub, portable hot tubs, hot tub accessory, hot tub maintenance, hot tub filter, hot tubs covers, spa maintenance services

in-ground swimming pool repair & cleaning
Services for cleaning pool filters, maintaining the pH of the water, and maintaining the pool, pool equipment, and pool accessories, or a combination of these services.

Also known as: inground swimming, pool repair, in ground swimming pools, swimming pool supplies, inground pool repair, inground swimming pool repair, swimming pool liner repair, swimming pool liner, swimming pools services

pool cleaning service
Services for cleaning pool filters, maintaining the pH of the water, and maintaining the pool, pool equipment, and pool accessories, or a combination of these services.

Also known as: pool cleaning services, swimming pool cleaning, swimming pool cleaning equipment, pool cleaning business, cleaning pool services, swimming pool cleaning service, pool cleaning, swimming pool cleaning services, pool tile cleaning, pool cleaning equipment

spa cleaning
Services for cleaning spa filters, maintaining the pH of the water, and maintaining the hot tub, hot tub equipment, hot tub accessories, or a combination of these services.

Also known as: hot tub maintenance, spa maintenance, spa cleaner, spa filter cleaning, spa cleaning supplies, pool and spa supplies, cleaning spa filters, hot tub products, pool service, pool and spa cleaning, spa cleaning products, pool cleaning products, spa maintenance services

spa repair
Services to repair spas (hot tubs) by repairing the hot tub itself, the filtration system, and/or the spa pump and its parts.

Also known as: hot tub repair, spa repairs, hot tub heater, spa pump repair, hot tub heaters, pool and spa repair, hot tub maintenance, hot tub repairs, hot tub repair, spa heater, hot tub spa repair, spa heaters, spa accessories, pool spa repair, spa maintenance services

swimming pool cleaners
Products that clean the pool either using the suction and the return lines or cleaning through the pool’s circulation system.

Also known as: swimming pool cleaner, automatic swimming pool cleaners, pool cleaners automatic, pool cleaners, automatic pool cleaners, swimming pool cleaner, swimming pool cleaning, above ground pool cleaners, swimming pool parts, swimming pool cleaning service

swimming pool construction
The building of an above ground or in-ground outdoor enclosure designed, intended, or used for the containment of water. Also this structure is designed to be used for swimming, wading, or other recreational use.

Also known as: concrete swimming pool construction, swimming pool builders, swimming pool designs, swimming pool contractors, swimming pool installation, inground swimming pool construction

swimming pool maintenance
Caring for the upkeep of swimming pools, both aboveground and in-ground. These services include adding chlorine and other chemicals to pools, winterizing the pool, getting pools ready for the season, and vacuuming the pool.

Also known as: swimming pools maintenance, swimming pools, swimming pool supplies, inground swimming pool maintenance, above ground pool maintenance, swim pool maintenance, swimming pool chemicals, swimming pool service and repair, spa maintenance services

swimming pool painting
Water impermeable paint that is specially formulated and has good wet adhesion. This paint is used to protect and also decorate the interior surfaces of pools.

Also known as: swimming pool paint, swimming pool paints, concrete swimming pool paint, swimming pool deck paint, swimming pool paint colors, painting swimming pool, pool paint, paint swimming pool, pool painting

swimming pool pump
This mechanical device causes the water to flow under pressure to filtrate or circulate the swimming pool water.

Also known as: swimming pool pumps, swimming pool filter pumps, above ground pool pumps, above ground swimming pool pumps, swimming pool filter pumps, swimming pool pumps filters, swimming pool heat pump

swimming pool service
Services for treating swimming pool water, cleaning swimming pool filters, and also maintaining and repairing pools, pool equipment, and pool accessories or any combination of these services.

Also known as: swimming pool service and repair, swimming pool maintenance, pool service, swimming pool services, swimming pool cleaning services, swimming pools service, swimming pool cleaning service, swimming pool supplies, swimming pool maintenance, pool cleaning service, spa maintenance services

swimming pool service repair
Services for swimming pools such as patching or possibly replacing a liner. Also these services could be repairing the underground or above ground part of the filtrations system, including the pump and its parts.

Also known as: swimming pool repair, pool service, swimming pool service and repair, swimming pool cleaning service, swimming pool service and repair, swimming pool repairs, swimming pool repairs companies, pool cleaning services, swimming pool repair service, swimming pool service, swimming pool services

swimming pool supplies
Supplies to maintain the pH of the water, the pump and its parts, the cleaning of the filters, the upkeep of the pool equipment, and other accessories that aid in the upkeep of the swimming pool.

Also known as: swimming pool supplies, swim supplies, swimming pool supply, swimming pool supply, swimming pools supplies, swim supply, swim pool supplies, swimming pool equipment supplies, swim supply store, swimming supply, above ground swimming pool supplies, swimming pool service and repair

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Frequently Asked Questions
FAQ for Local Hot Tub and Swimming Pool Repair and Service Companies

Q: Why choose a Diamond Certified pool and spa service company?
A: Diamond Certified helps you choose a pool & spa service and repair company with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only pool service companies rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified pool and spa repair company.

Q: How will I be able to tell if my pool has a leak?
A: It is very simple. Put pool water in a bucket and place it in the pool. You want the water level of the bucket and the pool to be the same. After one week, if the water level in the pool is lower than the water level in the bucket, you possibly have a leak. This is a relatively reliable method since the condensation behavior is the same in both tanks.

Q: Do I need to keep maintaining my home pool in the winter months?
A: Yes, you do. Cleaning and balancing your water should be done all year. Ask your pool service technician if your pool will need a change in procedures in the winter.

Q: What do I do if I have algae in my home swimming pool?
A: Most of the time, algae is not dangerous to your health. You should have a lab analyze the algae since it can produce substances that will irritate the skin or the eyes. Algae probably won’t present a health risk, but it can make the water cloudy; therefore, your pool will look dirty. Constant chemical cleaning can lessen the algae in the pool. If chemicals don’t help, contact a professional pool cleaning service.

Q: How can the fresh water consumption be reduced?
A: A lot of pool systems require you to change the water, even when the water quality is very good. You can use automatic systems which can analyze and reduce the water consumption. Modern filter systems are so effective that the water needs to be replaced much less frequently.

Q: How many hours should I run my pump?
A: You need to run the pump as long as it will take to cycle the water through the circulation system (turnover rate). This can vary from pool to pool depending on the size of the pool, the pump, and the plumbing. Typically, run the pump for 8 to 12 hours a day.

Q: Can my dog go for a swim in the pool?
A: Pets should not swim in home pools or spas. One dog is equal to 3 or more people contaminant-wise. The dog will raise the pH which will rapidly consume the chlorine in the pool. Animals may also have small amounts of fecal matter stuck in their fur. That will contaminate the pool’s water, and can be a part of transmitting Recreational Water Illnesses (RWI’s) like E. coli, Giardia, Hepatitis A and Cryptosporidium. Also dog fur can get caught in the pools equipment resulting in service more often and more frequency of replacement of parts, along with higher maintenance costs.

Q: My automatic pool cleaner isn’t working as well as it used to. What is wrong?
A: It is probably incorrect pressure which leads to incorrect water flow or it could be the condition of the cleaner itself. Keep the filter clean. When the filter is dirty, the cleaner won’t be receiving the necessary water flow for optimum operation. The result is the cleaner could slow down or even stop completely. If everything appears to be right, but the cleaner is still not working, it may need a new part. Parts are easily available for most cleaners at your local pool service company.

Q: Will algae make me or my family sick?
A: It isn’t algae that makes people sick, however, it is possible for algae to harbor disease-causing organisms which can cause sickness. Also, on the pool surfaces, algae can be dangerously slippery. Because of these problems, it is best to stop algae growth by using an algaecide.

Q: How often should my pool be drained?
A: The water in your pool should be changed every 2 to 3 years. This may be different depending on pool usage and your type of pool and pool chemicals. Ask your swimming pool service provider for specific recommendations on your pool.

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