Diamond Certified Company Report

Superior Seamless Gutter

Diamond Certified Company Report

Superior Seamless Gutter

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 265 VERIFIED CUSTOMERS i

U. M. C.

VERIFIED Superior Seamless Gutter CUSTOMER

1 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job on our gutters.

They showed up when they said they would and their price was what they said it would be. They did a good job.

T. G. B. I.

VERIFIED Superior Seamless Gutter CUSTOMER

2 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have had no problems with them.

They do a great job.

A. H. D.

VERIFIED Superior Seamless Gutter CUSTOMER

3 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

Replace your gutters, use them.

They were like any other gutter guys.

Read All 265 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Family-owned and operated since 1986, Superior Seamless Gutter installs copper and prepainted galvanized steel gutters in a variety of sizes and styles for residential and commercial clients in Marin, Sonoma, Napa, Lake, and Mendocino Counties. The company works on all types of projects, including simple gutter replacements, new construction jobs, hilltop mansions, custom homes and wineries.

Owner Greg Van Cleave has more than 30 years of experience in the seamless gutter industry. Prior to establishing his own business, he worked for a sheet metal company for many years. Today, Mr. Van Cleave works alongside his son, C.O.O. Cory Thomas, who says Superior Seamless Gutter has perfected the rain gutter installation process. “There’s really nothing we haven’t seen or addressed. We strive to find a solution for every problem we come across.”

Superior Seamless Gutter works with quality- minded contractors throughout the Bay Area. “Over the past 34 years, we’ve maintained positive working relationships due to our high level of professionalism, workmanship and quick response time,” says Mr. Van Cleave.

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Superior Seamless Gutter

COMPANY CONTACT
Service AREA

Marin County
Sonoma County
Napa County
Lake County
Mendocino County

SERVICES PERFORMED

Seamless Gutters
Copper & Steel
New Construction
Downspout
Rain Gutters
Leaf Protection
Gutter Guards

BRANDS Supported
  • Custom-Bilt Metals

  • Raindrop Gutter Guard

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Superior Seamless Gutter

Company Profile

Family-owned and operated since 1986, Superior Seamless Gutter installs copper and prepainted galvanized steel gutters in a variety of sizes and styles for residential and commercial clients in Marin, Sonoma, Napa, Lake, and Mendocino Counties. The company works on all types of projects, including simple gutter replacements, new construction jobs, hilltop mansions, custom homes and wineries.

Owner Greg Van Cleave has more than 30 years of experience in the seamless gutter industry. Prior to establishing his own business, he worked for a sheet metal company for many years. Today, Mr. Van Cleave works alongside his son, C.O.O. Cory Thomas, who says Superior Seamless Gutter has perfected the rain gutter installation process. “There’s really nothing we haven’t seen or addressed. We strive to find a solution for every problem we come across.”

Superior Seamless Gutter works with quality- minded contractors throughout the Bay Area. “Over the past 34 years, we’ve maintained positive working relationships due to our high level of professionalism, workmanship and quick response time,” says Mr. Van Cleave.

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Company Philosophy

“We focus on providing the best for our clients, and our pursuit of excellence is evident in everything we do. We have high standards and are proud of the quality of our work. As such, we retain experienced installers who use their extensive training to perform clean, professional installations backed by lifetime warranties. Our estimator doesn’t work on commission—he was a lead foreman for many years, and he’s knowledgeable about the installation process and sensitive to the needs of our clients.”

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Comparative Summary

Few gutter companies earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can also claim to be one of the first companies in Northern California to install seamless gutter systems, but that’s exactly the case for Superior Seamless Gutter. “We’ve spent the last 25 years fine tuning our own unique system, which has allowed us to develop a very loyal clientele base,” says owner Greg Van Cleave. “Our goal is to do every job right the first time, and we’re able to use our industry experience and product knowledge to achieve that.”

Superior Seamless Gutter has been installing copper and pre-painted galvanized steel gutters in a variety of sizes and styles for residential and commercial clients in Sonoma, Marin and Napa Counties since 1986. The family-owned and operated company works on all types of projects, including simple gutter replacements, new construction jobs, hilltop mansions, custom homes and wineries.

Unlike less experienced gutter companies that strive to maximize their workload volume but become unresponsive to customers’ needs in the process, Superior Seamless Gutter prides itself on its ability to clearly communicate with its clients and guide them through every step of their projects. “Some gutter companies can be hard to reach on the phone, but we make a point to always be easily accessible so we can answer questions, give prices and dispatch technicians right away,” explains Mr. Van Cleave. “If we need to quickly contact our crews when they’re on a jobsite, we can do that, too.”

Another distinguishing attribute of Superior Seamless Gutter is its ability to offer lifetime warranties on both its work and products, which Mr. Van Cleave says is indicative of his company’s staying power. “We’ve had customers from 20 years ago call about small leaks, and they were so pleased to find out we were still in business. A lot of gutter companies come and go, but we’ve been around for more than two decades and will be around for many more, so our customers know their warranties will be good whenever they need them.”

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Industry Info

Choose the right type of gutter material for your particular needs. When it comes to choosing gutters for a house, the two most popular types of material are aluminum and galvanized steel. While these materials tend to be comparable in price, there are pros and cons regarding the functionality of each, so it’s important to understand the differences when deciding which type to install on your home. Consider the following information:
Aluminum
As a gutter material, aluminum’s greatest strength is its resistance to corrosion. Its elemental composition makes it impervious to rust, so it doesn’t need any special treatments or coatings and can be ideal for areas that get a lot of rain and moisture. Aluminum’s biggest weakness is its flimsiness, so aluminum gutters are prone to deformation caused by ladders, warping caused by extreme heat and bowing caused by an excess of water.
Steel
Steel’s greatest advantage is its strength—unlike aluminum, it won’t bend, scratch, or become deformed by ladders or weather. There are a few different types of steel that are currently used for gutter material: regular, stainless and galvanized. Some older homes still have regular steel gutters, but they’re no longer used due to their high susceptibility to rust. Stainless steel is the only fully rust-proof variety, but this attribute also makes it a significantly more expensive option. Galvanized steel is the most popular of the three because of its cost-effectiveness: it’s less expensive than stainless steel, while its vulnerability to rust is greatly reduced by the process of galvanization (a chemical treatment that coats the steel with zinc). Though still not as rust-resistant as aluminum, additional treatments and/or coatings to galvanized steel gutters can further improve their imperviousness to corrosive elements.
There are other options for gutter materials (vinyl, wood, copper), but the enduring popularity of aluminum and galvanized steel is a testament to each material’s affordability and functionality. The best option for your particular situation depends on your living conditions and a variety of other factors, so talk to your local gutter installer or hardware supplier before making a decision.

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Frequently Asked Questions

Q: Why is it important to have gutters on my house?

A: There are many reasons, but the most important is to control the water that lands on your roof. Excess standing water can have a negative effect on the integrity of your home’s foundation, and gutters are the best way to divert that water away from your house.

Q: Will gutters detract from the look of my home?

A: No. Gutters are actually painted to match the trim color of the house, so they’re decorative as well as functional.

Q: What gutter style is best suited for my house?

A: There are several different styles available. We usually direct potential customers to our website, where they can actually see how our products look when installed on different styles of homes.

Q: Are your employees well-trained and trustworthy?

A: Absolutely. A lot of our employees have been working here for 10 to 15 years, and each has been personally trained by either our owner, Greg Van Cleave, or his son, Corey. We train our employees according to our own system, which ensures all work is performed the same way every time.

Q: How are you able to offer a lifetime warranty?

A: We have full confidence in our installations and the products and sealants we use. We’ve spent the last 25 years fine tuning our services, so it’s easy for us to stand behind everything we do.

Q: What types of half-round gutters do you offer?

A: The half-round gutters we offer are available in pre-painted aluminum, unpainted galvalume and copper.

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SELECTED PHOTOS FROM Superior Seamless Gutter

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Superior Seamless Gutter WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Superior Seamless Gutter
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 265 VERIFIED CUSTOMERS i
Superior Seamless Gutter : Average 9.1 out of 10 based on 265 unique customer surveys of customer satisfaction.

U. M. C.

VERIFIED Superior Seamless Gutter CUSTOMER

1 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a good job on our gutters.

They showed up when they said they would and their price was what they said it would be. They did a good job.

T. G. B. I.

VERIFIED Superior Seamless Gutter CUSTOMER

2 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have had no problems with them.

They do a great job.

A. H. D.

VERIFIED Superior Seamless Gutter CUSTOMER

3 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

Replace your gutters, use them.

They were like any other gutter guys.

Joel

VERIFIED Superior Seamless Gutter CUSTOMER

4 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

I use them all of the time.

They do good work.

Al

VERIFIED Superior Seamless Gutter CUSTOMER

5 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they should use them, they are excellent.

Every time we call them, they are really good and quick to respond.

Andy

VERIFIED Superior Seamless Gutter CUSTOMER

6 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

That they were great

Their pricing and their reliability

Roger

VERIFIED Superior Seamless Gutter CUSTOMER

7 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are honest. They keep a schedule and they do good work.

The fact that they do good work

Ken G.

VERIFIED Superior Seamless Gutter CUSTOMER

8 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would definitely recommend them.

The work was done efficiently and it looks really nice.

Pam K.

VERIFIED Superior Seamless Gutter CUSTOMER

9 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would refer them to Superior.

My wife was happy, so I am happy.

James P.

VERIFIED Superior Seamless Gutter CUSTOMER

10 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would just recommend them.

Good prices, and they were on time. They did the job and they were done.

Erick K.

VERIFIED Superior Seamless Gutter CUSTOMER

11 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would absolutely recommend them.

My house is almost 100 years old and there are a couple of areas where figuring out where to attach the gutters was not standard. They sent a guy out on a special trip to consult on how to make it work, so that was really good. They showed up on time and installed it correctly. Everything was just right.

Pat H.

VERIFIED Superior Seamless Gutter CUSTOMER

12 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did a great job.

They did their job and they were there when they said they would be.

Charlotte S.

VERIFIED Superior Seamless Gutter CUSTOMER

13 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were on time.

I was worried about the color of the down spout, but we got the right color, and that was it.

Richard B.

VERIFIED Superior Seamless Gutter CUSTOMER

14 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have already recommended them.

The guys who did it were really terrific young men. They were courteous, efficient, and had great expertise. They were really impressive and fantastic.

Pam B.

VERIFIED Superior Seamless Gutter CUSTOMER

15 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would refer them.

They did a great job.

Sherry F.

VERIFIED Superior Seamless Gutter CUSTOMER

16 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

I don't know.

He was informative.

Maggie L.

VERIFIED Superior Seamless Gutter CUSTOMER

17 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

It is great. When you put your gutters on, you definitely need a leaf guard. I put that on some of my rentals as well.

They are very helpful, on time, neat, and tidy. Their workers are pleasant to be around and helpful. Everything is cleaned up every day.

Alan K.

VERIFIED Superior Seamless Gutter CUSTOMER

18 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were fine.

They were friendly and they got the job done.

Linda S.

VERIFIED Superior Seamless Gutter CUSTOMER

19 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that it depends on the house that they have, but I would recommend them.

The fact that I have a contractor who looks out for me, and they are all super friendly. He was able to make arrangements with them and things went very smoothly.

Martin A.

VERIFIED Superior Seamless Gutter CUSTOMER

20 of 265

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them 100%.

Just that they are professional, and when I call them, they answer the phone or call me back. When the crew showed up, they were totally professional and able to change things on the fly. They ended up being a little cheaper, because of what I wanted to do. The quality and the workmanship were outstanding.

Read All 265 Survey Responses at Ratings View

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