Diamond Certified Company Report

Abril Roofing, Inc.

Diamond Certified Company Report

Abril Roofing, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 271 VERIFIED CUSTOMERS i

Molly K.

VERIFIED Abril Roofing, Inc. CUSTOMER

1 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very professional, friendly, on time, and they are experts.

Their expertise

Carolyn C.

VERIFIED Abril Roofing, Inc. CUSTOMER

2 of 271

Quality 9
9 10
Loyalty Yes
CRITIQUE

The price and the quality

Esther M.

VERIFIED Abril Roofing, Inc. CUSTOMER

3 of 271

Quality 9
9 10
Loyalty Yes
CRITIQUE

The product and the way they did business, they were straightforward and honest.

Read All 271 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Abril Roofing, Inc. is a family-owned and operated roofing contractor that serves residential and commercial clients throughout the Bay Area. The company’s main focus is installing polyurethane foam roofing, but it also handles skylight installations and drainage system upgrades.

The Abril family established Abril Roofing in 2003. The company’s owners—Richard Abril Jr. and David Kumar—have more than 40 years of combined industry experience, and its team of Master Foam Technicians has applied thousands of foam roofs throughout the Bay Area. Mr. Kumar, a Master Foam Technician himself, personally manages each project from start to finish.

Abril Roofing uses high-density polyurethane foam that contains nontoxic catalysts and environmentally-friendly additives. Mr. Abril Jr. says foam roofing is one of the most efficient roofing and insulating systems available. “It improves draining problems, reduces maintenance expenses with its unparalleled durability and uses its superior insulating properties to lower energy costs.” To keep customers’ roofs performing for a lifetime, the company offers maintenance programs that include semiannual inspections and cleanings.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Abril Roofing, Inc.

COMPANY CONTACT
Service AREA

Marin County
Contra Costa County

SERVICES PERFORMED

Flat Roof & Energy Specialist
Foam Roof Restoration & Recoat
Sales, Installation & Maintenance
Seamless Foam Roofing
Skylight Installation
Free Estimates
Eichler Home Specialist

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Abril Roofing, Inc.

Abril Roofing’s technicians install a polyurethane foam roof.

Company Profile

Abril Roofing, Inc. is a family-owned and operated roofing contractor that serves residential and commercial clients throughout the Bay Area. The company’s main focus is installing polyurethane foam roofing, but it also handles skylight installations and drainage system upgrades.

The Abril family established Abril Roofing in 2003. The company’s owners—Richard Abril Jr. and David Kumar—have more than 40 years of combined industry experience, and its team of Master Foam Technicians has applied thousands of foam roofs throughout the Bay Area. Mr. Kumar, a Master Foam Technician himself, personally manages each project from start to finish.

Abril Roofing uses high-density polyurethane foam that contains nontoxic catalysts and environmentally-friendly additives. Mr. Abril Jr. says foam roofing is one of the most efficient roofing and insulating systems available. “It improves draining problems, reduces maintenance expenses with its unparalleled durability and uses its superior insulating properties to lower energy costs.” To keep customers’ roofs performing for a lifetime, the company offers maintenance programs that include semiannual inspections and cleanings.

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Company Philosophy

“We take pride in professionally managing our customers’ roofing projects. We’re dedicated to Eichler home preservation, fine craftsmanship, efficiency, superior business practices and hard work. As a result of our commitment to excellence, we’re able to provide outstanding customer satisfaction.”

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Comparative Summary

Abril Roofing, Inc. is a family-owned roofing contractor that specializes in installing polyurethane foam roofing for residential and commercial clients throughout the Bay Area. According to co-owner Rick Abril, Jr., the firm’s precise focus and familial organization leads to an emphasis on quality. “Foam roofing is our specialty, but we bring a high level of expertise to many aspects of roofing,” he explains. “And because we’re a family business, every job is important to us.”

Foam roofing is designed for flat or low-sloping roofs that are commonly found on commercial buildings, although some styles of residential homes, such as Eichler homes, have them as well. The roofing material is comprised of a layer of polyurethane foam topped with an acrylic surface. Since flat-roofed buildings usually don’t have attics, the foam provides insulation that can significantly reduce energy bills–reducing indoor temperatures by 10 to 15 degrees in summer and saving up to 30 percent on heating bills in winter. Also, when applied, the foam can be given a slight slope to improve drainage and prevent water from pooling.

Abril Roofing provides a 15-year, transferrable warranty on its roofs and also offers annual maintenance agreements, which include semiannual inspections to clean customers’ roofs and ensure they’re draining properly.

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Industry Info

When installing polyurethane foam roofing, be aware of the quality of its coating. “Foams are pretty standard, but coatings range significantly in terms of quality and durability,” says Rick Abril, Jr., co-owner of Abril Roofing, Inc. “It’s important to ensure your contractor is using high-quality materials.” Coating prices range from $5 to $20 per gallon, and differences in estimated prices are often the result of the coating itself. Determining the best kind can be complex, so it’s best to simply ask your contractor what they use and why.

When you’re selecting a contractor to handle your foam roofing project, Mr. Abril says experience should be the most important factor. “Foam roofing installation carries a significant learning curve. You want someone who’s been in the industry for at least five years.” According to Mr. Abril, actually applying the foam requires the most expertise. “Almost any good worker can do the prep or wrap-up stages. The applicator makes the biggest difference between a good roof and a poor one.”

Mr. Abril recommends obtaining multiple bids for foam roofing projects. “Customers should talk to at least three reputable foam roofers and compare their differences. Some customers get two bids for traditional materials and one for foam, but that can be a mistake.” If you’re considering foam roofing, Mr. Abril says it’s a good idea to get multiple bids for the foam alone.

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Frequently Asked Questions

Q: How is foam roofing applied?

A: We apply it in three stages, with a different crew for each stage. Each crew is supervised by a single, dedicated foreman who ensures efficiency and understands the particular needs of different buildings. The first stage is preparation, during which our five-person team cleans and preps the roof. They’re followed by the installation crew, who spray the foam, and the wrap-up crew, who finish the job.

Q: Can I walk on a foam roof?

A: Yes. It’s not soft or spongy. We use high-density foam that’s very firm, strong and durable.

Q: Is foam roofing difficult to install?

A: Yes. It’s probably the most difficult roofing material to apply. The foam must be manufactured onsite by complex equipment. There’s a large learning curve; it requires highly specialized skills, which is why we use separate crews for each of the three stages.

Q: How long does a foam roof take to install?

A: Most residential roofs take three days to install.

Q: Does the weather affect the installation?

A: Yes. Weather is the most problematic factor in meeting installation schedules. We need warm, sunny days with low winds to spray the foam properly

Q: Is foam roofing installation messy?

A: All roofing is messy, and foam roofing is no different. But cleanup is in our contract—we clean at the end of every day and thoroughly at the end of the job.

Q: Do I need a permit for foam roofing?

A: Yes, but we’ll pull the permit for you.

Q: What’s an Eichler home?

A: Joseph Eichler was a pioneering housing developer in the 1950s. He constructed homes that were modern, elegant and moderately priced. Eichler homes have flat roofs that are ideal for foam roofing. There are more than 14,000 Eichler homes in the Bay Area.

Q: Do I have to worry about birds, insects or any other maintenance problems on my roof?

A: No. Insects and birds won’t damage or crack a roof. The only maintenance issue is the acrylic surface, which will flake away over time, just like paint. Acrylic needs to be reapplied every 15 years, but it’s similar to painting a roof.

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SELECTED PHOTOS FROM Abril Roofing, Inc.

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Diamond Certified RATINGS ON Abril Roofing, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 271 VERIFIED CUSTOMERS i
Abril Roofing, Inc. : Average 8.9 out of 10 based on 271 unique customer surveys of customer satisfaction.

Molly K.

VERIFIED Abril Roofing, Inc. CUSTOMER

1 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very professional, friendly, on time, and they are experts.

Their expertise

Wendy H.

VERIFIED Abril Roofing, Inc. CUSTOMER

2 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very professional and they did what they said they were going to do.

Just that they were on top of stuff.

Ladd J.

VERIFIED Abril Roofing, Inc. CUSTOMER

3 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

Polite, they clean up after themselves, and they follow up.

Probably their promptness.

Eizo K.

VERIFIED Abril Roofing, Inc. CUSTOMER

4 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

We had a leak, but they responded right away, and they corrected it.

They are local, and I am sure they stand behind their guarantee.

Dan L.

VERIFIED Abril Roofing, Inc. CUSTOMER

5 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

Quick, and everything was good.

I guess they were efficient.

Sarah A.

VERIFIED Abril Roofing, Inc. CUSTOMER

6 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

I thought they were very professional, and the information they said was correct. They started and finished when they said they would. When my gardener made a hole, they came out and fixed it.

Besides being very professional and efficient, they were good communicators and nice guys.

Raymond A.

VERIFIED Abril Roofing, Inc. CUSTOMER

7 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very reliable, and their customer outreach is very good. They are very nice people.

They really work with you and make it feel like a custom job, not scripted.

Vernon W.

VERIFIED Abril Roofing, Inc. CUSTOMER

8 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

I was satisfied.

Everything that they did

Nina L.

VERIFIED Abril Roofing, Inc. CUSTOMER

9 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

I recommend them without hesitation.

They were easy to work with, showed up when they said they would, and they did what they said they would do. They did a good job. They cleaned up when they left.

Carl C.

VERIFIED Abril Roofing, Inc. CUSTOMER

10 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are great.

They were on time and on budget.

L.C.

VERIFIED Abril Roofing, Inc. CUSTOMER

11 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

I recommend using them.

They work well with me in coordinating jobs, since I've been using them for so long.

Matilda A.

VERIFIED Abril Roofing, Inc. CUSTOMER

12 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

I was very satisfied.

They were professional, straightforward, and they had a good price.

Oliver P.

VERIFIED Abril Roofing, Inc. CUSTOMER

13 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

I just recommend them.

They did a good, clean job.

Holly L.

VERIFIED Abril Roofing, Inc. CUSTOMER

14 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

I am a real estate agent, and I have already recommended Abril Roofing to clients and other agents. Unfortunately, roofers in general don't have the best reputation and a lot of them are there today and gone tomorrow. Getting roofers to come back and fix something can be really difficult, because they just disappear. Abril Roofing have been around a long time, and they are really tops.

I felt like they were ethical. They explained everything in very specific detail, and they gave us pages and pages with lists of satisfied customers and their phones numbers so we could call and get recommendations. My husband did do that, and it was very helpful. We didn't have to chase down references. It was really nice.

Jon S.

VERIFIED Abril Roofing, Inc. CUSTOMER

15 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

The quality is good, and the roof will last a long time. They explained everything very well, and they did a good job.

Richard is great. He explained everything well. The crew came out, cleaned up, and knew what they were doing. I had a few changes to make, and they took care of them.

Alex O.

VERIFIED Abril Roofing, Inc. CUSTOMER

16 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are the best.

Their work is first class.

Theodore D.

VERIFIED Abril Roofing, Inc. CUSTOMER

17 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are reliable, on time, they clean up well, and they have good pricing.

They left the place clean when they left.

Arthur K.

VERIFIED Abril Roofing, Inc. CUSTOMER

18 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd say to give them a call and see if the price is right, because they offer a good service.

They seemed professional in the work that they did.

Heather S.

VERIFIED Abril Roofing, Inc. CUSTOMER

19 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were very professional and reasonably priced.

I liked how fast they were.

Adam M.

VERIFIED Abril Roofing, Inc. CUSTOMER

20 of 271

Quality 10
10 10
Loyalty Yes
CRITIQUE

Out of all the contractor's I've used, they were the easiest to work with.

I liked how pleasant the whole experience was.

Read All 271 Survey Responses at Ratings View