Big Blue Plumbing

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Big Blue Plumbing
93 SURVEYS
6 CONSECUTIVE YEARS
SINCE FEBRUARY 2020
CERT 2582

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93
Verified Customers
Surveyed
Customer Loyalty
Customer Satisfaction
Helpful Expertise

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  • License Verification
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Big Blue Plumbing
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Big Blue Plumbing

Plumbing
|
Alameda  Contra Costa Counties
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93 SURVEYS
6 CONSECUTIVE YEARS
SINCE FEBRUARY 2020
CERT 2582

Rated Highest in Quality & Helpful Expertise Performance Guaranteed

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Diamond Certified Researched Articles on Big Blue Plumbing

researched article

A Big Blue Plumbing technician clearing a main line sewer clog (sewer back-up).

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Big Blue Plumbing provides a wide range of plumbing services for residential and commercial clients in Alameda and Contra Costa Counties. The company has the training and equipment to handle everything from routine fixture installations and repairs to complete sewer and gas line replacements, and its technicians are available 24/7 to deal with plumbing emergencies.

President Paul Gerrard says Big Blue Plumbing’s honest business practices have allowed it to develop and maintain a loyal clientele base. “Our customers know they can rely on us to work with honesty and integrity, and that makes them feel at ease throughout the process. We do what we say we’re going to do and focus on giving them peace of mind, which they really appreciate.”

Big Blue Plumbing communicates with its clients during each phase of their projects so they know exactly what to expect. “From the minute we answer the phone until we’re putting the finishing touches on the job, we don’t want the customer to be surprised by anything,” affirms Mr. Gerrard. “By answering all of their questions and making sure they understand the nature of their plumbing issue, we can ensure their total satisfaction.”

Diamond Certified Researched Capabilities on Big Blue Plumbing

Service Area

serving area
Alameda County
Contra Costa County
Serving Alameda and Contra Costa Counties, Including cities of Alameda, Oakland, Berkeley, Hayward, San Leandro, Castro Valley, Emeryville, Albany, San Lorenzo, Piedmont, Ashland, Cherryland, Walnut Creek, Richmond, Pleasant Hill, Orinda, Lafayette, El Cerritos, San Pablo, Pinole, Morgan, El Sobrante, Kensington, North Richmond, East Richmond Heights, Tara Hills

Main Services

Plumbing
  • Commercial Plumbing
  • Drain Cleaning
  • Emergency Plumber
  • Gas Pipe Repair
  • Leak Detection
  • Plumbing Services
  • Sewer Pipe
  • Toilet Repair
  • Water Heater Installation
  • Water Heater Repair
  • Water Heater Replacement
  • Water Lines

Additional Services

null

Company Info

Hours
Mon
06:30 am - 05:00 pm
Tue
06:30 am - 05:00 pm
Wed
06:30 am - 05:00 pm
Thu
06:30 am - 05:00 pm
Fri
06:30 am - 05:00 pm
Sat
Closed
Sun
Closed
Closed
Contact
Big Blue Plumbing

Capabilities Table

Company Name
Big Blue Plumbing
Managers
Paul Gerrard, President
Years in Industry
30 (Manager)
# of Employees
12
License
951263
Memberships
Better Business Bureau
Founded
2000
Payment Accepted
american express,
discover,
mastercard,
visa

Key Factors

Select Photos From Big Blue Plumbing

1 of 33Picture of The team at Big Blue Plumbing stands united in front of their headquarters, a testament to their commitment to quality outcomes and high customer satisfaction ratings. Copyright ©2025 Diamond Certified Resource - Big Blue Plumbing
The team at Big Blue Plumbing stands united in front of their headquarters, a testament to their commitment to quality outcomes and high customer satisfaction ratings. Copyright ©2025 Diamond Certified Resource
Picture of The team at Big Blue Plumbing stands united in front of their headquarters, a testament to their commitment to quality outcomes and high customer satisfaction ratings. Copyright ©2025 Diamond Certified Resource - Big Blue Plumbing
Picture of Two team members at Big Blue Plumbing share a moment of camaraderie, embodying the company’s dedication to high customer satisfaction ratings. Their smiles reflect the positive team spirit at the heart of their quality service. Copyright ©2025 Diamond Certified Resource

 - Big Blue Plumbing
Picture of A Big Blue Plumbing technician, known for high customer satisfaction ratings, prepares equipment at a suburban home, ensuring quality service for all plumbing needs. Copyright ©2025 Diamond Certified Resource

 - Big Blue Plumbing
Picture of A Big Blue Plumbing technician assists a customer, highlighting their recognized expertise and quality service. The van in the background reflects their commitment to reaching clients wherever needed. Big Blue Plumbing is recognized for expertise and quality. Copyright ©2025 Diamond Certified Resource

 - Big Blue Plumbing
Picture of In a quiet basement, two technicians from Big Blue Plumbing focus intently on a tankless water heater, embodying precision and quality outcomes. The company consistently achieves a Highest in Quality rating. Copyright ©2025 Diamond Certified Resource

 - Big Blue Plumbing
Picture of A Big Blue Plumbing technician carefully inspects a circuit in a dimly lit utility space, highlighting the company’s commitment to quality outcomes. Recognized for its expertise and quality, Big Blue Plumbing ensures every detail is meticulously checked. Copyright ©2025 Diamond Certified Resource

 - Big Blue Plumbing

Diamond Certified Expert Contributor Advice & Tips

Paul Gerrard is president of Big Blue Plumbing, a Diamond Certified company. He can be reached at (510) 962-6113 or by email.

Paul Gerrard is president of Big Blue Plumbing, a Diamond Certified company. He can be reached at (510) 962-6113 or by email.

Paul Gerrard: Pursuing Excellence

By James Florence, Diamond Certified Resource Reporter

ALAMEDA — Originally from England, Paul Gerrard may have come to the United States in pursuit of adventure, but he stayed to pursue excellence in his trade. “My father was a plumbing and heating contractor, and I apprenticed with his company when I was a young man,” he recounts. “Having an itch for adventure and excitement, I left England in 1996 and came to the States. I found that plumbing in the U.S. was very differe...

Read Full Article - Paul Gerrard: Pursuing Excellence

Big Blue Plumbing Website and External Feeds

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Big Blue Plumbing Ratings and Survey Responses (reviews)

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Big Blue Plumbing
93 SURVEYS
  • 4.6
  • star image
  • star image
  • star image
  • star image
  • star image
6 CONSECUTIVE YEARS
SINCE FEBRUARY 2020
CERT 2582

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance
Big Blue Plumbing

Based in Alameda, CA

4.6 avg. star score from 93 Verified Customer Phone Survey Responses

(Reviews: Scroll down to read them.)

Our surveys of only verified real customers produce the country’s most accurate ratings of local companies. Big Blue Plumbing scored Highest in Quality and Helpful Expertise and passed the credential-based checks to earn Diamond Certified.

A Star Equivalent Score is calculated for each verified customer rating by weighting the 1–10 Quality score, the YES/NO Loyalty (intent to return) score and the YES/NO Helpful Expertise score. If Helpful Expertise wasn’t surveyed or didn’t apply, it’s simply not shown.