Sonoma – Pest Control

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26 Hamilton Drive, Suite A
Novato, CA 94949
(415) 669-4994
(707) 397-5966

Serving all of Marin, Sonoma and San Francisco counties including San Rafael, Novato, Santa Rosa, Rohnert Park, Sunset District and Mission District.

Services include pest inspections, ants, bed bugs, termite inspections, rodents, spider control and tree pest control. Brands include Avitrol, Avert, Drax and Niban... License 4745, 5173 | DCID4158982282
(707) 654-4153

Serving Sonoma, Napa, Marin, San Mateo and San Francisco counties including Santa Rosa, San Rafael, Daly City and the Sunset District.

Services include pest control, termite eradication, rat & mice control, spider control and tree spraying. Brands include EcoSMART and Termidor... License 3305 | DCID7075735899
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Cities: Cloverdale, Cotati, Healdsburg, Petaluma, Rohnert Park, Santa Rosa, Sebastopol, Windsor
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Why Trust Diamond Certified Pest Control Companies Rated Highest in Quality?
A pest control contractor treats for insects in a kitchen.

You are the customer. If your goal is to choose a pest control company that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified pest control service. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated pest control exterminator and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you'll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you'll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

How to Choose
How to Choose a Pest Control Company in Sonoma County That You Can Trust

Standing in your kitchen you notice a steady flow of ants marching across your counter, disappearing through a hole in your woodwork. Moving a box in your pantry, you discover what looks like a nest of silverfish. Walking through your garage, you're assailed by fresh spider webs. Craving a midnight snack, you open the refrigerator and the light lands on something scurrying across your floor. You quickly turn on the light in time to see what appears to be a cockroach disappearing under your stove....

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Standing in your kitchen you notice a steady flow of ants marching across your counter, disappearing through a hole in your woodwork. Moving a box in your pantry, you discover what looks like a nest of silverfish. Walking through your garage, you're assailed by fresh spider webs. Craving a midnight snack, you open the refrigerator and the light lands on something scurrying across your floor. You quickly turn on the light in time to see what appears to be a cockroach disappearing under your stove. You open a drawer to remove a spoon, and notice small black things scattered throughout the drawer. Upon further investigation you discover they are mouse droppings. Your garden and crops are being eaten, and it isn't by you. Further investigation reveals insects are eating your crops.

Have any of these things happened to you? Do you look around your house and think, "It's clean. Why do I have bugs/mice/spiders in my home?" Do you look at your crops and think, "I'm not growing this for some critter to eat?" In truth, it's not about the cleanliness of a home, and many creatures, six-legged and four-legged, like our food just as much as we do. The fact is there are far more insects and small rodents in the world than humans, and sometimes we end up sharing space with them, whether we want to or not.

Many people, in Sonoma County and the North Bay, view insects as "creepy crawlies" and we don't like them in our home. Usually we can deal with the infrequent six- or eight-legged home invader, or get someone else in the home to do it for us, but when the insect population in the home far exceeds the number of humans residing in the home, the problem becomes more serious. Some insects are harmful to human health due to poisons, such as spiders, and some carry diseases that can be passed to humans, such as ticks and fleas brought into the home by family pets. Other insects can cause damage to the home, like carpenter bees; and some are just unsanitary, such as cockroaches.

Additionally, when we have rats, mice, or other creatures in our home, we risk illness as many rodents carry diseases that can be transmitted to humans through their droppings, or bites. And we all know that growing food is always a challenge since we have to compete with a population of creatures that far exceeds our own.

When our home or gardens/fields are invaded by large numbers of insects or rodents, it's time to get help. The type of help you seek will depend on the type of infestation in your home.

Before you seek help from a professional pest control service in Sonoma County, you will want to see if there is anything you can do on your own to eradicate the problem. Sometimes you can take care of the problem yourself, if it's something simple, like ants getting into your home. If the problem is more severe, like bedbugs, roaches, mice, or some sort of crop-destroying insect, you will definitely need to call in the professionals.

Pest Control In the Home

There are some things you can do to cut down on the number of pests in your Sonoma County home. These include:

  • Keep food covered and put away, including pet food.
  • Wipe up food spills immediately, making sure to get into any cracks and crevices, especially between the stove and counter top.
  • Since insects and spiders are attracted to trash, keep your trash bins away from your house.
  • Keep the exterior of the home clean and free of debris to eliminate insects from congregating along the foundation of your home, and possibly finding a way in.
  • Eliminate clutter where insects and rodents can hide, such as cardboard boxes, plastic bags, clothing lying on the floor, etc.
  • Sealing all cracks around doors, windows, and exterior walls.

In the Garden or Field

There are some things you can do to cut down on crop destruction by pests, but if your fields are large, it may be impractical and costly. Some of these things include:

  • Netting over the plants. A fine mesh netting spread over the plants as they grow will keep out many insects. The problem with netting is that it may also prevent those insects that pollinate your plants.
  • Trenches filled with water or some other deterrent. Snails, slugs, and some types of worms may be prevented by the use of trenches between the rows of plants. The trenches will need to be plastic or some other substance that will hold a liquid in place to prevent the crawling bugs from crossing over into your crops.
  • Fencing in the field or garden to keep out larger animals. Small fencing, such as chicken wire or a mesh type of fencing may work to keep out rabbits and deer, but it will not work against mice and burrowing rodents, such as moles.
  • Planting crops that do not smell good, such as garlic or onions, next to those crops that are enticing to pests may also help. This includes certain types of flowers such as marigolds. Planting flowers around your crops also draws in those insects that help pollinate, so it can be beneficial.

These are some of the things you can do keep down the pest population in your Sonoma County home and in your fields. Unfortunately, sometimes this isn't enough, or the solution isn't workable due to the area of infestation, and stronger measures must be taken. That's when a professional pest control person can help. When choosing a company to come into your home in Santa Rosa, Petaluma, Rohnert Park, Windsor, Healdsburg, Sonoma, Cloverdale, Sebastopol, Cotati, Guerneville, and the surrounding towns, it is important to know what to look for, and research is the key, but if you do not want to take the time to do the research, and you want your pest problem taken care of right away, having access to companies that have been Diamond Certified can help.

Look for Properly Certified Pest Control Companies in Sonoma County

All Diamond Certified companies located in Sonoma County, including those in Santa Rosa, Petaluma, Rohnert Park, Windsor, Healdsburg, Sonoma, Cloverdale, Sebastopol, Cotati, and Guerneville, have been thoroughly researched for you, including certification verification, and reliability. If one of these companies does not appear to meet your needs, you will have to do the research yourself. Where to begin?

It's important to note that pest control is a carefully regulated industry in California and Sonoma County due to the use of pesticides. Haphazard pesticide use can cause illness in people and animals, and affect crops in a way that is not good for human consumption. For this reason, it is important to ensure that your pest control technicians, applicators and supervisors are licensed and certified pursuant to state regulations.

In California, the Structural Pest Control Board licenses pest control companies and provides courses and examinations that must be completed within three years of an applicant applying for a license. In addition, other organizations may certify or license a company for specialized training. In addition to initial licensing through the Structural Pest Control Board, pest controllers must undergo regular continuing education to maintain their licensing. In addition to being licensed by the Structural Pest Control Board, it is possible, depending on the type of pest control company, that they will need to be licensed by the County Agricultural Commissioner, and the California Department of Public Health, depending on the type of pest control.

Many pest control companies in Sonoma County may hold membership in other organizations, as well. These could include Pest Control Operators of California and/or the California Association of Pest Control Advisors.

In addition to proper licensing and certification, it is important that the Sonoma County pest control company you choose has employees who are properly certified to deal with your specific type of problem. There are many different certifications and types of licenses pest control workers can have, so ask questions, and find out if they are licensed or certified to work in the area in which you need them. If you are looking for an exterminator to get rid of bugs in your home, you will want someone who is licensed or certified as a qualified applicator, and possibly licensed in Integrated Pest Management. If you are looking for crop pest control, you will want someone who is licensed as an Agricultural Pest Control Advisor.

Now that you've done some research on pest control companies in Sonoma County, it's time to talk with a few local companies. When you interview them, make sure you have a written list of questions and write down each company's answers. Do not settle for the first company you talk to. You have a right to investigate various options, but keep in mind that the longer you wait, the more damage pests can do to your home or crops.

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Know What You Want
Questions to Ask Yourself Before Beginning Your Search for a Pest Control Company in Sonoma County

Before you begin interviewing pest control companies in Sonoma County, ask yourself what sorts of services you need, and what you are looking for in a pest control company. Some questions to ask yourself are:...

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Before you begin interviewing pest control companies in Sonoma County, ask yourself what sorts of services you need, and what you are looking for in a pest control company. Some questions to ask yourself are:

  • Do I want an integrated approach to my pest control problem?
  • Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Guarantee?
  • Am I wanting to go as natural as possible, utilizing non-chemical methods of pest control?
  • Are there any chemicals to which I am sensitive?
  • Am I looking for prevention as well as control of the current problem?
  • How often do I want to have pest control in your home? Is this a one-time event, or do I want a regular visit every month, or within some other time frame?
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What to Ask on the Phone
Initial Contact with a Pest Control Company in Sonoma County

Preliminary contact with any pest control company Santa Rosa, Petaluma, Rohnert Park, Windsor, Healdsburg, Sonoma, Cloverdale, Sebastopol, Cotati, Guerneville, and the West County and North Bay area will most likely be via telephone. When talking to a pest control company on the telephone, a homeowner needs to be ready to answer questions and describe the problem....

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Preliminary contact with any pest control company Santa Rosa, Petaluma, Rohnert Park, Windsor, Healdsburg, Sonoma, Cloverdale, Sebastopol, Cotati, Guerneville, and the West County and North Bay area will most likely be via telephone. When talking to a pest control company on the telephone, a homeowner needs to be ready to answer questions and describe the problem.

You should be able to describe the type(s) of pest(s) and where they are located. If you aren't sure what the invader is, you need to be able to describe it in detail so that it can be identified by the pest control company. This may mean you need to apprehend one of the little creatures. Be careful when doing so. If it is something you don't recognize you won't know if it has any defenses, such as a poisonous bite. This is particularly important if your infestation is of the eight-legged variety.

Be consistent with your descriptions in order to gain an accurate assessment from each company you talk to. Take notes of the conversations so you can evaluate the different companies.

Some questions you may be asked during this process are:

  • When did you first notice the problem?
  • What kind of pest(s) do you have?
  • Is the issue contained to one area?
  • If the pest problem is in the home, can you tell how the pests are getting into your home?
  • Are you looking for prevention, as well as elimination of the current problem?
  • Do you have animals that live in the home?

Once you have answered questions and described the problem, it is your turn to ask questions. You may have many questions for the pest control companies in Sonoma County. If you aren't sure where to begin, some important questions to consider are:

  • Has your company earned and maintained a Diamond Certified rating?
  • How long has the company been in business?
  • Do you have a website?
  • Are you properly licensed and certified?
  • What is your license number?
  • Do your employees hold any special training and certifications?
  • Do you charge for an assessment of the problem, and if so, how much?
  • What does an assessment include?
  • Can you provide Integrated Pest Management options?
  • What pesticides will you use? Can I see a copy of the material safety data sheet?
  • Do you require a deposit before beginning work?
  • Do you have a specific specialty area (do you specifically work on eliminating certain types of pests)?
  • Can you provide references?
  • If I hire you for one job, will I be required to sign up for a maintenance service?
  • How does the company solve customer complaints?
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What to Ask in Person
Questions to Ask When Meeting with a Representative of the Sonoma County Pest Control Company in Person

After you have consulted several Sonoma County pest control companies by telephone, it's time to meet with a few in person. You may do this in their offices, or you may want to have them come into your home or cropland to evaluate the pest problem. You should not feel obligated to have anyone in your home if you are not comfortable; therefore, you may want to consider meeting in their offices first and arranging a walk-through by appointment during a time when you will be home with someone. Always go with whatever is most comfortable for you....

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After you have consulted several Sonoma County pest control companies by telephone, it's time to meet with a few in person. You may do this in their offices, or you may want to have them come into your home or cropland to evaluate the pest problem. You should not feel obligated to have anyone in your home if you are not comfortable; therefore, you may want to consider meeting in their offices first and arranging a walk-through by appointment during a time when you will be home with someone. Always go with whatever is most comfortable for you.

When meeting with a company in person, there are some questions you should ask regarding their services:

General Questions for Sonoma County Pest Control Companies:

  • How soon can you start?
  • Once you start treatment, how long will it take to complete?
  • Is there a drying time for any wet chemicals?
  • To ensure an accurate estimate, what process do you follow prior to giving an estimate?
  • What if my pest problem is more severe than originally thought?
  • Will clean up afterwards be required? If so, am I responsible for that?
  • Will repeat treatments be necessary?
  • Will I need to wash all surfaces and dishes, etc. before using them after you have applied treatment?
  • Are you insured and/or bonded? (Ask to see a certificate of insurance and find out if the company carries complete insurance coverage with adequate coverage that includes an "errors and omissions" clause that covers accidents like inadvertent staining on carpets or breakage of items.)
  • Is the work warranted? If so, for how long?
  • What does the warranty entail and is it a written warranty?
  • Will there be any lingering odors?
  • Do I need to move out of my home while you work?
  • How long will I need to stay out of the area?
  • If the problem doesn't go away after you have completed treatment, will I be charged for you to come back and do it again?

If the Pest Problem is a Rodent Infestation:

  • What can be done to prevent them from coming back?
  • I have pets. What precautions do I need to take?
  • What treatments will you use to get rid of rodents?

If the Pest Problem is a Crop Issue:

  • Will this harm my crops?
  • Will the residue remain on the crops, and if so, for how long?
  • Can I enter my fields right away, or do I need to wait for a certain period of time?
  • What precautions need to be taken when picking crops?
  • What if it rains right after you apply the treatment?
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What to Ask References
Learn from Previous Pest Control Customers in Sonoma County

It's best to choose a Diamond Certified pest control company because all certified companies have passed an in-depth ratings process that most other companies can't pass. If you want quality from a pest control company in Sonoma County, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you'll never be fooled by fake reviews. That's because all research is performed in live telephone interviews of actual customers....

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It's best to choose a Diamond Certified pest control company because all certified companies have passed an in-depth ratings process that most other companies can't pass. If you want quality from a pest control company in Sonoma County, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you'll never be fooled by fake reviews. That's because all research is performed in live telephone interviews of actual customers.

If you can't find a Diamond Certified pest control company within reach, you'll have to do some research on your own. If you do, it's wise to call some references provided by your pest control company. Keep in mind, though, that references provided to you by the pest control company are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That's because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

If you do call references, ask for a list of the company's 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

Questions to Ask References of Local Pest Control Services

  1. What type of work did this local pest control company do for you?
  2. Did they explain clearly what they were going to do so you could ask questions?
  3. Were the employees of this company courteous and helpful?
  4. Do you feel the price was fair for the work that was done?
  5. Did they provide you with pest control options?
  6. If you needed this type of service again, would you use this Sonoma County pest control company again?
  7. Did they do a thorough assessment of your problem?
  8. Were you pleased with the work they did for you and the length of time it took to complete the work?
  9. Was the extermination or pest control service completed in a timely manner?
  10. Were you satisfied with the work from this Sonoma County pest control company?
  11. Would you recommend this company to others who have experienced pest infestation issues?
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Review Your Options
Find and Hire a Good Pest Control Company in Sonoma County

Pest infestations in the home or the field will require different types of treatment, depending on the type of pest; therefore, your choice of a pest control company in Sonoma County will depend on your needs. It is important to weigh all of the information you have received after speaking with different companies and talking to references. In addition, before deciding on the best pest control company in Sonoma County for you, it's important to consider the following questions:...

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Pest infestations in the home or the field will require different types of treatment, depending on the type of pest; therefore, your choice of a pest control company in Sonoma County will depend on your needs. It is important to weigh all of the information you have received after speaking with different companies and talking to references. In addition, before deciding on the best pest control company in Sonoma County for you, it's important to consider the following questions:

  1. Is the company willing to provide follow up care for minimal or no cost, if their first treatment doesn't work as planned?
  2. Is the company willing to spend the time necessary to communicate with you exactly what needs to be done and how it will be done?
  3. Can a pest control company in Sonoma County satisfy your needs and eliminate your problem?
  4. Is the company willing to warranty their work and guarantee your satisfaction?
  5. Are they willing to provide you with a written contract and warranty for their work?
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How to Work With
Before You Hire a Local Pest Control Company in Sonoma County

Pest control can involve hazardous substances that can be unsafe for you, your family, and your pets if not used in the correct manner. Before you hire a pest control company, you will want to find out what safety precautions they take when working with possibly hazardous materials, and what you will need to do prior to them coming into your home, and what precautions need to be taken after they are finished....

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Pest control can involve hazardous substances that can be unsafe for you, your family, and your pets if not used in the correct manner. Before you hire a pest control company, you will want to find out what safety precautions they take when working with possibly hazardous materials, and what you will need to do prior to them coming into your home, and what precautions need to be taken after they are finished.

Once you hire a company, in Santa Rosa, Petaluma, Rohnert Park, Windsor, Healdsburg, Sonoma, Cloverdale, Sebastopol, Cotati, Guerneville, or one of the surrounding towns, it will be important to keep in contact with the pest control company to ensure everything is going according to plan and no problems have come up in the process, such as there being a larger infestation than initially thought.

Sign a Contract with the Pest Control Company

When you are happy with the information your Sonoma County pest control company has given you, and you are ready to begin, you should sign a contract that includes a warranty for the work to be done. Any changes to the contract should be done in writing. Do not give a verbal agreement for anything without having it put into writing and signed by both you and the company. Some things to look for in a pest control contract are:

  • Can either you or the pest control company cancel? Will there be penalties assessed if you cancel the contract?
  • The contract should be signed by both parties.
  • Possible exclusion clauses in the contract. Exclusion clauses specify the things that can cause the contract to be canceled.
  • Is there an arbitration clause or other method to settle possible disputes?
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Be a Good Customer
How Can You Be a Good Pest Control Company Customer?

It's the pest control company's responsibility to ensure they are meeting all safety and quality pest control standards when working in your home or on your land, but you play a big part in the success of the work. Here are a few simple steps you can take to be a good customer when hiring a Sonoma County pest control company....

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It's the pest control company's responsibility to ensure they are meeting all safety and quality pest control standards when working in your home or on your land, but you play a big part in the success of the work. Here are a few simple steps you can take to be a good customer when hiring a Sonoma County pest control company.

  • Be sure your service representative has a phone number where they can reach you at all times while they're working in your home or fields. The work will move along more smoothly if your pest control company can reach you for any necessary updates, questions or work authorizations.
  • Before you hire a pest control company in Sonoma County, restate your expectations and goals, and reiterate to the pest control company representative your understanding of the agreement. Most problems with local pest control companies occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
  • Ask your pest control company representative if you should call to check on the progress or if he will call you with updates.
  • When the company calls you, return calls promptly to keep the treatment process on schedule.
  • Be clear and upfront with the pest control company. Let them know what you want from your pest control company, the long-term outcome you're expecting and specific ways they can satisfy your expectations.
  • Pay for the pest control company work promptly.
  • Remember, a friendly smile goes a long way!

Why would you want to be a good customer? Pest control companies in Sonoma County appreciate customers who are forthright, honest, and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check the Work
Check the Sonoma County Extermination Services Against the Invoice

Upon the completion of the treatment in your home, you will want to sit down with the Sonoma County pest control company representative and go over the invoice and the work completed. Have the pest control worker thoroughly explain the work that was done, and any follow up work that needs to be done by the company or by you. Make sure you have a clear understanding of what has been done in your home, or on your land, so that, should the problem arise again, you will be able to communicate with the company clearly regarding what was done and what may still need to be done....

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Upon the completion of the treatment in your home, you will want to sit down with the Sonoma County pest control company representative and go over the invoice and the work completed. Have the pest control worker thoroughly explain the work that was done, and any follow up work that needs to be done by the company or by you. Make sure you have a clear understanding of what has been done in your home, or on your land, so that, should the problem arise again, you will be able to communicate with the company clearly regarding what was done and what may still need to be done. Additionally, obtain an accurate list of any chemicals that were used in case you or someone in your home has a reaction to them.

Finally, review all work completed with what is on the invoice you receive from the pest control company to ensure all work being paid for was actually done, and that all work was done to your satisfaction.

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Written Warranties
Written Warranties on Pest Elimination and Pest Control Services

When the work is completed, your Sonoma County pest control company is required to give you a written invoice. This should include:

  • The name and physical address of the company and their license number.
  • An itemized list of all work performed.
  • What part of the work is under warranty.
  • How long the warranty is valid.
  • Any charges for special equipment utilized.
  • Any applicable hazardous waste disposal fees.
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When the work is completed, your Sonoma County pest control company is required to give you a written invoice. This should include:

  • The name and physical address of the company and their license number.
  • An itemized list of all work performed.
  • What part of the work is under warranty.
  • How long the warranty is valid.
  • Any charges for special equipment utilized.
  • Any applicable hazardous waste disposal fees.
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Top 10 Requests
Top Service Requests for Exterminators and Pest Control Operators in Sonoma County

There are many reasons why someone may need a pest control company in Santa Rosa, Petaluma, Rohnert Park, Windsor, Healdsburg, Sonoma, Cloverdale, Sebastopol, Cotati, Guerneville, and the surrounding towns, but the most common reasons someone would contact a pest control company in Sonoma County are:

Bed Bugs Extermination

Bed bugs can be a serious problem, and there has been a recent upsurge in infestations. If you suspect you have a bed bug problem, you will want to seek help immediately to get the problem under control....

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There are many reasons why someone may need a pest control company in Santa Rosa, Petaluma, Rohnert Park, Windsor, Healdsburg, Sonoma, Cloverdale, Sebastopol, Cotati, Guerneville, and the surrounding towns, but the most common reasons someone would contact a pest control company in Sonoma County are:

Bed Bugs Extermination

Bed bugs can be a serious problem, and there has been a recent upsurge in infestations. If you suspect you have a bed bug problem, you will want to seek help immediately to get the problem under control.

Fleas/Ticks Extermination

We love our pets, especially the cute furry kind like dogs and cats. They are members of our family and bring us a lot of joy. Regrettably, they also may bring us ticks and fleas. Regular treatment of our pets can help prevent this problem, but once an infestation is in the home, it may be very difficult to get rid of the problem. Fleas can hide in the carpet and lay eggs and regular vacuuming may not be enough to get rid of them. Unfortunately, fleas and ticks live on the blood of animals, and human blood is just as good as dog or cat blood, but fleas and ticks can carry disease, such as Lyme Disease and plague.

Ant Control Services

Ants will come into a home if there is a food source. You may see a line of ants marching single file across your countertop or floor to or from a food source. What is the food source? Will removing it get rid of the ant problem? Can you locate and plug the hole they use? If the ants have built a colony somewhere within your home, the issue could be bigger than you think.

Control and Removal of Bees/Wasps/Hornets/Yellow Jackets

Bees can be beneficial to crops, but some types of bees, such as carpenter bees, can cause damage to your home. Also, wasps, hornets, and yellow jackets can be aggressive when defending their home territory. If someone in your home is allergic to bee stings, this can be a serious problem. Whether you want the creatures moved or eliminated is up to you, but a professional can help decide the best options for you and the creatures.

Removal of Bats

In many states bats are a protected species, but bats can cause serious problems if they are in your home. First and foremost, bats can carry rabies. If someone is bitten by a bat, it is highly likely they will need rabies shots, especially if it is unknown if the animal is a carrier of rabies. Better safe than sorry is the view of most people as rabies is a very serious disease that has no known cure. Additionally, bat droppings (guano) can harbor bacteria and the fungus known to cause Histoplasmosis, and be a food source for other pests, such as roaches. If you have bats in your home, it is best to consult a professional regarding the removal and cleanup of the infested space as special equipment and suits may be needed depending on the amount of guano.

Control of Mosquitoes

Mosquitoes hatch where there is standing water. If you live near a lake, pond, or swamp, you may have issues with mosquitoes and getting rid of them may not be possible; however, there may be ways to prevent them from coming into your yard or home. Since mosquitoes can carry diseases, if you have a large number of them in and around your home, you may need to contact a professional to help you find ways to get rid of them.

Mice and Rodent Control

Mice in a home can be a problem as they breed and produce large litters in a relatively short period of time. In one year a female mouse may have up to 60 babies, which will be ready to begin reproducing within 10 weeks of birth (sometimes earlier). While mice may appear to be cute and cuddly creatures (to some), their droppings are unsanitary, and many mice carry the bacteria that causes salmonella. Additionally, mice can chew through walls, damage furniture, and make a mess in our homes. They also eat crops and food meant for livestock. As mice are a natural food source for many larger predators, too many mice in and around the home can cause there to be a large number of predatory animals, such as snakes, around our homes. As many snakes are poisonous, having a readily available food source for them can cause problems.

Spiders Extermination

It isn't often that spider infestations in a home are an issue as spiders prefer to be where there is a readily available food source; however, if you find your home has a lot of spiders, it is possible that you are providing that readily available food source without your knowledge. While spiders can be beneficial, many of them are poisonous and can be hazardous to humans, such as the Black Widow Spider and the Brown Recluse. If you notice a large number of these creatures in and around your home, you may want to consider eliminating them before someone gets bitten.

In addition to these common pests, there are a large number of insects that can affect crop production, including cutworms, snails, slugs, many types of beetles, and various rodents. Depending on how widespread the problem is, hiring a pest control company may be the only solution to saving your crops.

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If Things Go Wrong
Local Pest Control Services Covered By The Diamond Certified Performance Guarantee

Diamond Certified pest control companies in Sonoma County are backed by the Diamond Certified Performance Guarantee. If the local pest control company you've hired is Diamond Certified and you can't resolve the issue by talking with the owner, contact the mediation department at info@diamondcertified.org or call 800-738-1138.

Easy Ways To End Conflict with Sonoma County Pest Control Companies...

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Diamond Certified pest control companies in Sonoma County are backed by the Diamond Certified Performance Guarantee. If the local pest control company you've hired is Diamond Certified and you can't resolve the issue by talking with the owner, contact the mediation department at info@diamondcertified.org or call 800-738-1138.

Easy Ways To End Conflict with Sonoma County Pest Control Companies

If the company you've chosen is not Diamond Certified, be sure you review the contract carefully to determine what sort of conflict resolution is available to you through the company. Try to work with the company directly if you have any conflicts.

If you cannot achieve a resolution through the company, contact the Structural Pest Control Board, the Pest Control Operators of California, or the California Association of Pest Control Advisors to see what recourse you may have against the company. Another option is the Better Business Bureau.

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Glossary of Terms
Glossary of Pest Control Terms Used By Local Exterminators

Like any specialized business, the pest control business may have its own language. A list of commonly used terms is as follows:

attractant

A substance that attracts a specific type of animal to it. Sometimes used to attract pests to traps or poisoned baits.

APHIS

Animal and Plant Health Inspection Service

band application

Application of a pesticide in a strip alongside or around a structure, a portion of a structure or any object.
...

Read More »
Expand

Like any specialized business, the pest control business may have its own language. A list of commonly used terms is as follows:

attractant

A substance that attracts a specific type of animal to it. Sometimes used to attract pests to traps or poisoned baits.

APHIS

Animal and Plant Health Inspection Service

band application

Application of a pesticide in a strip alongside or around a structure, a portion of a structure or any object.

Also known as barrier application

beneficial insect

An insect that is useful or helpful to humans.


biological control

The control of certain creatures by using their natural enemies, such as predators, parasites or disease.

road spectrum

Something that affects a wide range or large number of organisms.

carrier

An inert liquid, solid, or gas added to an active ingredient to make a substance dispense effectively. A carrier is also the material, usually water or oil, used to dilute a product for application.

certified applicators

Individuals who are certified to use, or supervise the use, of any pesticide covered by their certification.

concentration

The amount of a product in a certain volume or weight.

crack and crevice treatment

Application of pesticides into cracks and crevices with no residual on outside surfaces.

decontaminate

To remove or neutralize a product so the environment is safe.

dosage

The measured quantity of a product used at one time.

efficacy

The effectiveness of a product.

FDA
Food and Drug Administration

FIFRA
Federal Insecticide, Fungicide and Rodenticide Act

fog

A spray of very small pesticide-laden droplets that remains suspended in the air for a time.

general-use pesticide

A pesticide that has been designated for use by the general public.

herbicide

A pesticide used for the control of weeds

infestation

An invasion of pests within an area such as a building, greenhouse, agricultural crop or landscaped location.

inhibit

To prevent something from happening.

insect growth regulator (IGR)

A type of pesticide used to disrupt the normal development of certain insects.

integrated pest management (IPM)

Eliminating pests by using multiple control methods.

Material Safety Data Sheets (MSDS)

An information sheet provided by a chemical manufacturer describing the qualities, hazards, safety precautions, and emergency procedures to be followed in case of a spill, fire, or other emergency.

National Institute of Occupational Safety and Health (NIOSH)

The federal agency that tests and certifies respirator equipment for pesticide application.

non-persistent

Does not last long.


non-target

Animals or plants within a pesticide treated area that are not intended to be controlled by the pesticide application.

parasite

A plant or animal that gets all of its nutrients from another organism. Parasites often attach themselves to their host or invade the host's tissues.

pathogen

A microorganism that causes a disease.

PCO

Pest Control Operator

pesticide

Any substance intended for preventing, destroying, or repelling insects, rodents, nematodes, fungi, weeds, or any other forms of life declared to be pests. Also any substance intended for use as a plant regulator, defoliant or desiccant.

pesticide resistance

Genetic qualities of a pest population that enable individuals to resist the effects of certain types of pesticides that are toxic to other members of that species.

repellent

A pesticide used to keep certain pests away from a treated area by saturating the area with an odor that is disagreeable to the pest.

residue

Traces of pesticide that remain on treated surfaces after a period of time.

restricted use

Any substance for which a special license or permit is required before it can be purchased or used.

rodenticide

A pesticide used for control of rats, mice, gophers, squirrels and other rodents.

selective pesticide

A pesticide that has a mode of action against only a single or small number of pest species.

spot treatment

Treatment of a specific, limited area, instead of a general overall application.

structural pest

A pest that attacks structures or buildings and destroys or damages them.

tolerance

The ability to endure the effects of a pesticide without exhibiting adverse effects.

toxicity
The potential a pesticide has for causing harm.

View/Print
Glossary of Terms
Glossary of Pest Control Terms Used By Local Exterminators

Like any specialized business, the pest control business may have its own language. A list of commonly used terms used in the pest extermination industry is as follows:

attractant
A substance that attracts a specific type of animal to it. Sometimes used to attract pests to traps or poisoned baits.

APHIS
Animal and Plant Health Inspection Service

band application
Application of a pesticide in a strip alongside or around a structure, a portion of a structure or any object.

Also known as: barrier application

beneficial insect
An insect that is useful or helpful to humans. Beneficial insects are usually those that provide crop polination or pest control services. Beneficial insects often contribute to organic gardening (including in enclosed spaces such as greenhouses) and Integrated Pest Management (IPM) plans, and may include some species of bees, wasps, flies, beetles and ladybugs.

Also known as: beneficial bugs

biological control...

Read More »
Expand

Like any specialized business, the pest control business may have its own language. A list of commonly used terms used in the pest extermination industry is as follows:

attractant
A substance that attracts a specific type of animal to it. Sometimes used to attract pests to traps or poisoned baits.

APHIS
Animal and Plant Health Inspection Service

band application
Application of a pesticide in a strip alongside or around a structure, a portion of a structure or any object.

Also known as: barrier application

beneficial insect
An insect that is useful or helpful to humans. Beneficial insects are usually those that provide crop polination or pest control services. Beneficial insects often contribute to organic gardening (including in enclosed spaces such as greenhouses) and Integrated Pest Management (IPM) plans, and may include some species of bees, wasps, flies, beetles and ladybugs.

Also known as: beneficial bugs

biological control


The control of certain creatures by using their natural enemies, such as predators, parasites or disease.

broad spectrum
Something that affects a wide range or large number of organisms. In pest control, the term 'broad spectrum' usually refers to broad spectrum insecticides or pesticides that kill a wide variety of insects.

carrier
An inert liquid, solid, or gas added to an active ingredient to make a substance dispense effectively. A carrier is also the material, usually water or oil, used to dilute a product for application.

certified applicators
Individuals who are certified to use, or supervise the use, of any pesticide covered by their certification.

concentration
The amount of a product in a certain volume or weight.

crack and crevice treatment
Application of pesticides into cracks and crevices with no residual on outside surfaces.

decontaminate
To remove or neutralize a product so the environment is safe.

dosage
The measured quantity of a product used at one time.

efficacy
The effectiveness of a product.

FDA
Food and Drug Administration

FIFRA
Federal Insecticide, Fungicide and Rodenticide Act

fog
A spray of very small pesticide-laden droplets that remains suspended in the air for a time.

general-use pesticide
A pesticide that has been designated for use by the general public.

herbicide
A pesticide used for the control of weeds

infestation
An invasion of pests within an area such as a building, greenhouse, agricultural crop or landscaped location.

inhibit
To prevent something from happening.

insect growth regulator (IGR)
A type of pesticide used to disrupt the normal development of certain insects.

integrated pest management (IPM)
Eliminating pests by using multiple control methods.

Material Safety Data Sheets (MSDS)
An information sheet provided by a chemical manufacturer describing the qualities, hazards, safety precautions, and emergency procedures to be followed in case of a spill, fire, or other emergency.

National Institute of Occupational Safety and Health (NIOSH)
The federal agency that tests and certifies respirator equipment for pesticide application.

non-persistent
Does not last long. Non-persistent insecticides are sometimes preferred for short-term pest removal.

non-target
Animals or plants within a pesticide treated area that are not intended to be controlled by the pesticide application.

parasite
A plant or animal that gets all of its nutrients from another organism. Parasites often attach themselves to their host or invade the host's tissues.

pathogen
A microorganism that causes a disease. Some pest insects carry pathogens that can be dangerous to human health.

PCO
Pest Control Operator

pesticide
Any substance intended for preventing, destroying, or repelling insects, rodents, nematodes, fungi, weeds, or any other forms of life declared to be pests. Also any substance intended for use as a plant regulator, defoliant or desiccant.

pesticide resistance
Genetic qualities of a pest population that enable individuals to resist the effects of certain types of pesticides that are toxic to other members of that species.

repellent
A pesticide used to keep certain pests away from a treated area by saturating the area with an odor that is disagreeable to the pest.

residue
Traces of pesticide that remain on treated surfaces after a period of time.

restricted use
Any substance for which a special license or permit is required before it can be purchased or used.

rodenticide
A pesticide used for control of rats, mice, gophers, squirrels and other rodents.

selective pesticide
A pesticide that has a mode of action against only a single or small number of pest species.

spot treatment
Treatment of a specific, limited area, instead of a general overall application.

structural pest
A pest that attacks structures or buildings and destroys or damages them. Structural pests include wood boring insects includng termites, wood beetles and carpenter ants.

tolerance
The ability to endure the effects of a pesticide without exhibiting adverse effects.

toxicity
The potential a pesticide has for causing harm.

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Frequently Asked Questions
FAQ for Local Exterminators and Pest Control Companies

Q: Why choose a Diamond Certified Pest Control Company? ...

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Q: Why choose a Diamond Certified Pest Control Company?
A: Diamond Certified helps you choose a pest control company with confidence by offering a list of top-rated local companies who have passed the country's most in-depth rating process. Only pest control companies rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can't pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you'll feel confident choosing a Diamond Certified pest control company.

Q: What is IPM?

A: IPM is Integrated Pest Management. The goal of IPM is to control pests by using the best control methods after carefully considering each method's safety, effectiveness, cost, and its effect on non-target organisms and the environment. IPM does not necessarily eliminate the pest, but works to control it.

Q: Why should I hire a professional Alameda County Pest Control Company instead of doing the work myself?

A: Sometimes the pest control problem involves the use of chemicals that may be harmful to humans and pets. It's important to know how to apply the chemicals in a way that will protect you and everyone else in the home. A properly certified and licensed pest control company can provide someone who can do that safely.

Q: Shouldn't all the baseboards in my home be sprayed?

A: No. It is not necessary and needlessly exposes people and pets to pesticide. Pests may live behind baseboards, or inside them, but never on them. If pesticides are applied, they should be applied to the cracks, crevices and voids where pests spend most of their time.

Q: If I want ongoing, periodic service, what should the service consist of?

A: Once any existing infestations are brought under control, any further service should involve ongoing inspection for further infestations, and treatment if further infestations are found.

Q: What frequency of service is best?

A: The frequency of service depends upon your situation and the type of pest involved. Once your pest problems are eliminated, you may choose to retain periodic service, but that service should focus on inspection and spot treatment of pests, if and where they are discovered, rather than routine pesticide application.

Q: Who can I call if I suspect my house is not being properly serviced?

A: First express your concerns to the technician who provided your service. If you're not satisfied with the technician's response, call the company. If issues still cannot be resolved, you can contact the Better Business Bureau, Attorney General's office, or the agency that regulates structural pest control in your state.

Q: Are pesticides always necessary to control pests?

A: No. Not all pests require pesticide use. Many can be managed by using only less toxic formulations such as baits, dusts, and microencapsulate pesticides that present less risk of human exposure.

Q: Are pesticides safe? What if I am pregnant, or I have an infant or small children?

A: No chemical is absolutely safe. The U.S. Environmental Protection Agency (EPA) registers all pesticides, after determining that each presents tolerable risk when used according to label directions. Any use inconsistent with a pesticide's label is a punishable violation of federal law. In general it is the misuse of pesticides that is hazardous, though the EPA recognizes that risks associated with pesticide exposure may be greater for pregnant women, children and infants, and takes this into account when registering pesticides. If you have any concerns about pesticide use, have your physician review the labels of pesticides that will be used in your home.

Q: How much should pest control service cost?

A: The best way to determine this is to compare estimates from several companies. It can be unwise to hire the company offering the lowest price, because there are many other factors to consider such as licensing/certification and reputation. The more information you gather, the easier it will be to decide if the price is right.

Q: Who do I call if someone is accidentally exposed to pesticides?

A: First call the Poison Control Center in your area. It's best to have the name of the pesticide so you can inform the Poison Control Center, emergency medical technicians, and your physician. If you do not know the name of the pesticide, the technician or their company should be able to tell you, or you can check the service reports they gave you after each treatment. Always save these reports! They are required to show what pesticides were used. Follow the Poison Control Center's instructions.

View/Print
Frequently Asked Questions
FAQ for Local Exterminators and Pest Control Companies

Q: Why choose a Diamond Certified Pest Control Company?
A: Diamond Certified helps you choose a pest control company with confidence by offering a list of top-rated local companies who have passed the country's most in-depth rating process. Only pest control companies rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can't pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you'll feel confident choosing a Diamond Certified pest control company.

Q: What is IPM?
A: IPM is Integrated Pest Management. The goal of IPM is to control pests by using the best control methods after carefully considering each method's safety, effectiveness, cost, and its effect on non-target organisms and the environment. IPM does not necessarily eliminate the pest, but works to control it.

Q: Why should I hire a professional pest control company?
A: Sometimes the pest control problem involves the use of chemicals that may be harmful to humans and pets. It's important to know how to apply the chemicals in a way that will protect you and everyone else in the home. A properly certified and licensed pest control company can provide someone who can do that safely....

Read More »
Expand

Q: Why choose a Diamond Certified Pest Control Company?
A: Diamond Certified helps you choose a pest control company with confidence by offering a list of top-rated local companies who have passed the country's most in-depth rating process. Only pest control companies rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can't pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you'll feel confident choosing a Diamond Certified pest control company.

Q: What is IPM?
A: IPM is Integrated Pest Management. The goal of IPM is to control pests by using the best control methods after carefully considering each method's safety, effectiveness, cost, and its effect on non-target organisms and the environment. IPM does not necessarily eliminate the pest, but works to control it.

Q: Why should I hire a professional pest control company?
A: Sometimes the pest control problem involves the use of chemicals that may be harmful to humans and pets. It's important to know how to apply the chemicals in a way that will protect you and everyone else in the home. A properly certified and licensed pest control company can provide someone who can do that safely.

Q: Shouldn't all the baseboards in my home be sprayed?
A: No. It is not necessary and needlessly exposes people and pets to pesticide. Pests may live behind baseboards, or inside them, but never on them. If pesticides are applied, they should be applied to the cracks, crevices and voids where pests spend most of their time.

Q: If I want ongoing, periodic service, what should the service consist of?
A: Once any existing infestations are brought under control, any further service should involve ongoing inspection for further infestations, and treatment if further infestations are found.

Q: What frequency of service is best?
A: The frequency of service depends upon your situation and the type of pest involved. Once your pest problems are eliminated, you may choose to retain periodic service, but that service should focus on inspection and spot treatment of pests, if and where they are discovered, rather than routine pesticide application.

Q: Who can I call if I suspect my house is not being properly serviced?
A: First express your concerns to the technician who provided your service. If you're not satisfied with the technician's response, call the company. If issues still cannot be resolved, you can contact the Better Business Bureau, Attorney General's office, or the agency that regulates structural pest control in your state.

Q: Are pesticides always necessary to control pests?
A: No. Not all pests require pesticide use. Many can be managed by using only less toxic formulations such as baits, dusts, and microencapsulate pesticides that present less risk of human exposure. Talk with your pest control service about which alternative pest control methods will be effective in controlling the pests in and around your home.

Q: Are pesticides safe? What if I am pregnant, or I have an infant or small children?
A: No chemical is absolutely safe. The U.S. Environmental Protection Agency (EPA) registers all pesticides, after determining that each presents tolerable risk when used according to label directions. Any use inconsistent with a pesticide's label is a punishable violation of federal law. In general it is the misuse of pesticides that is hazardous, though the EPA recognizes that risks associated with pesticide exposure may be greater for pregnant women, children and infants, and takes this into account when registering pesticides. If you have any concerns about pesticide use, have your physician review the labels of pesticides that will be used in your home.

Q: How much should pest control service cost?
A: The best way to determine this is to compare estimates from several companies. It can be unwise to hire the company offering the lowest price, because there are many other factors to consider such as licensing/certification and reputation. The more information you gather, the easier it will be to decide if the price is right.

Q: Who do I call if someone is accidentally exposed to pesticides?
A: First call the Poison Control Center in your area. It's best to have the name of the pesticide so you can inform the Poison Control Center, emergency medical technicians, and your physician. If you do not know the name of the pesticide, the technician or their company should be able to tell you, or you can check the service reports they gave you after each treatment. Always save these reports! They are required to show what pesticides were used. Follow the Poison Control Center's instructions.

View/Print
Consumer Agencies
Consumer Agencies and Associations for Pest Control Companies

California Structural Pest Control Board (CSPCB) (http://www.pestboard.ca.gov)

California Department of Pesticide Regulation (CDPR) (http://www.cdpr.ca.gov/)

California Environmental Protection Agency (CalEPA) (http://www.calepa.ca.gov)

California Code of Regulations (http://www.cdpr.ca.gov/docs/legbills/calcode/chapter_.htm)...

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California Structural Pest Control Board (CSPCB) (http://www.pestboard.ca.gov)

California Department of Pesticide Regulation (CDPR) (http://www.cdpr.ca.gov/)

California Environmental Protection Agency (CalEPA) (http://www.calepa.ca.gov)

California Code of Regulations (http://www.cdpr.ca.gov/docs/legbills/calcode/chapter_.htm)

California Association of Pest Control Advisors (CAPCA) (http://capca.com)

Pest Control Operators of California (PCOC) (http://www.pcoc.org/index.cfm)

View/Print
Consumer Agencies
Consumer Agencies and Associations for Pest Control Companies

California Structural Pest Control Board (CSPCB) (http://www.pestboard.ca.gov)
California Department of Pesticide Regulation (CDPR) (http://www.cdpr.ca.gov/)
California Environmental Protection Agency (CalEPA) (http://www.calepa.ca.gov)
California Code of Regulations (http://www.cdpr.ca.gov/docs/legbills/calcode/chapter_.htm)...

Read More »
Expand

California Structural Pest Control Board (CSPCB) (http://www.pestboard.ca.gov)
California Department of Pesticide Regulation (CDPR) (http://www.cdpr.ca.gov/)
California Environmental Protection Agency (CalEPA) (http://www.calepa.ca.gov)
California Code of Regulations (http://www.cdpr.ca.gov/docs/legbills/calcode/chapter_.htm)


California Association of Pest Control Advisors (CAPCA) (http://capca.com)
Pest Control Operators of California (PCOC) (http://www.pcoc.org/index.cfm)

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Industry Information
Sonoma County Pest Control Information
Popular Pest Control BrandsTypes of Pest Control Services Available in Sonoma County Cities ServedZip Codes Served
Taslstar Insecticidemosquito controlAgua Caliente
Alexander Valley
Annapolis
Asti
Bloomfield
Bodega
Bodega Bay
Boyes Hot Springs
Camp Meeker
Cazadero
Cloverdale
Cotati
Duncans Mills
El Verano
Eldridge
Fallon
Fetters Hot Springs
Forestville
Fort Ross
Freestone
Fulton
Geyserville
Glen Ellen
Graton
Guerneville
Guernewood
Healdsburg
Jenner
Kenwood
Lakeville
Larkfield
Lytton
Mark West
Monte Rio
Occidental
Penngrove
Petaluma
Rio Nido
Rohnert Park
Roseland
Russian River
Russian River Meadows
Salmon Creek
Santa Rosa
Schellville
Sebastopol
Sheridan
Sonoma
Stewarts Point Rancheria
Temelec
the Geysers
Sea Ranch
Two Rock
Valley Ford
Villa Grande
Vineburg
Windsor
94922
94923
94927
94928
94931
94951
94952
94953
94954
94955
94972
94975
94999
95401
95402
95403
95404
95405
95406
95407
95408
95409
95412
95416
95419
95421
95425
95430
95431
95433
95436
95439
95441
95442
95444
95446
95448
95450
95452
95462
95465
95471
95472
95473
95476
95480
95486
95487
95492
95497
Phantom Insecticidenatural pest control
Roundup Weed Preventionultrasonic pest control
Clark Pest Controlpest elimination
Ecolab Pest Controlorganic pest control
Hydrex Pest Controlgarden pest control
Raid Insecticidesorange oil pest control
Malathion Insecticidegreen pest control
Bayer Premier Pesticidepreventative pest control
Avid Pesticideindoor pest control
ArborSystems Tree Insecticiderat pest control
ETEX Electronic Pest Controlinsect pest control
Merit Tree Insect Controlnon-toxic pest control
Terro Ant Baitplant pest control
EcoSmart Pest Controlbeetle pest control
Termidor Termite Controlresidential pest control
Exterra Pest Controlpest extermination
Bayer Insecticidemouse control
Demon Insecticideant control
Orkin Exterminatorsrodent control
Terminixcockroach control
Hitmen Pest Controlearwig control
 lawn pest control
 outdoor pest control
 termite pest control