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European Sales & Service

Auto Repair - European Specialist
|
Sonoma County
Diamond Certified Company Report
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European Sales & Service
599 SURVEYS
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  • Rating
23 CONSECUTIVE YEARS
SINCE FEBRUARY 2003
CERT 222

Diamond Certified Ratings Dashboard

599

Verified Customers

Surveyed

Customer Loyalty

Customer Satisfaction

Helpful Expertise

READ ALL 599 SURVEY RESPONSES

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

Company Report Menu

  • Survey Responses
  • Diamond Certified Video Player
  • Researched Articles & Profile
  • Capabilities
  • Photos
  • Expert Contributor Advice & Tips
  • Website & External Feeds

Diamond Certified Company Report SUMMARY UPDATE May 2025

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European Sales & Service

Rated Highest in Quality and Helpful Expertise for 23 Consecutive Years.

location
  • 920 Petaluma Hill Road, Santa Rosa, CA 95404

Quick Summary

  • Diamond Certified since 2003
  • Repairs and maintains all types of Mercedes-Benz vehicles at its Santa Rosa facility
  • Family-owned and operated since 1985
  • Has thousands of OEM Mercedes-Benz parts on hand

Top News Updated

COMPANY MILESTONES

European Sales & Service is celebrating its 40th anniversary in 2025.

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Top Survey Responses

From a recent Diamond Certified Survey Response: “They’re honest, reasonable and very accommodating. I like the workers—I’ve been going there for so long that I know them by name. They’re friendly and they respond quickly.”

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From a recent Diamond Certified Survey Response: “They’re probably the most honest group I’ve ever dealt with. They’re very forthcoming with prices and information. Rather than just pushing me into one thing after another, they’ll tell me if it’s something that I should take care of right away.”

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Trending Projects

European Sales & Service recently completed a pre-purchase inspection of a 1960s Mercedes-Benz 230SL and helped the customer make a sound decision based on the car’s condition. She was particularly...

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European Sales & Service
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Diamond Certified Researched Capabilities on European Sales & Service

Service Area

serving area
Sonoma County
Serving All of Sonoma County, Including Santa Rosa, Windsor, Guerneville, Cotati, Sebastopol, Rohnert Park, Petaluma, Healdsburg and Cloverdale

Main Services

Auto Repair - European Specialist
  • Audi repair
  • BMW repair
  • Mercedes repair
  • Volkswagen repair
  • Auto Repair
  • Brake Repair
  • Car Ac Repair
  • Car Battery Replacement
  • European auto repair
  • Smog Checks
  • Tire Repair
  • Transmission Repair

Additional Services

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Company Info

Hours
Mon
Closed
Tue
07:30 am - 06:00 pm
Wed
07:30 am - 06:00 pm
Thu
07:30 am - 06:00 pm
Fri
07:30 am - 06:00 pm
Sat
Closed
Sun
Closed
Closed
Contact
European Sales & Service

Capabilities Table

Company Name
European Sales & Service
Managers
Richard Cordes, Owner
Years in Industry
40 (Manager)
# of Employees
4
License
145194
Memberships
Better Business Bureau (A+ Rating)
Founded
1985
Payment Accepted
american express,
discover,
mastercard,
visa

Key Factors

Select Photos From European Sales & Service

1 of 5Picture of Independent Mercedes-Benz - European Sales & Service
Independent Mercedes-Benz
Picture of Independent Mercedes-Benz - European Sales & Service
Picture of Shop front - European Sales & Service
Picture of Parts department - European Sales & Service
Picture of Mercedes-Benz repair - European Sales & Service
Picture of A European Sales & Service technician works on a customer's SLK55 AMG. - European Sales & Service

Diamond Certified Expert Contributor Advice & Tips

Richard Cordes is a 40-year veteran of the automotive industry and owner of European Sales & Service, a Diamond Certified company since 2003. He can be reached at (707) 836-3960 or by email.

Richard Cordes is a 40-year veteran of the automotive industry and owner of European Sales & Service, a Diamond Certified company since 2003. He can be reached at (707) 836-3960 or by email.

Richard Cordes: A Drive To Excel

By James Florence, Diamond Certified Program Reporter

SANTA ROSA — Since he was a teenager, Richard Cordes has exhibited a drive to excel, and four decades later, that drive has culminated in an uncommon level of achievement. “In high school, I received two years of auto training, in the course of which I earned my first industry certificates,” he remembers. “After graduating, I worked at a tire shop for about a year before getting hired at a Mercedes-Benz dealership in Marin. I really...

Read Full Article - Richard Cordes: A Drive To Excel

European Sales & Service Website and External Feeds

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By European Sales & Service

European Sales & Service Ratings and Survey Responses

diamondcertified logo
European Sales & Service
599 SURVEYS
  • star image
  • star image
  • star image
  • star image
  • star image
  • Rating
23 CONSECUTIVE YEARS
SINCE FEBRUARY 2003
CERT 222

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification

Phone Survey Responsesfrom 599 Verified Customers