Santa Clara – Kitchen & Bath - Contractors

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  • Areas Served | Services | Key Brands
(408) 256-1949

Serving all of Santa Clara County including San Jose, Santa Clara, Sunnyvale, Mountain View.

Services include residential interior & exterior repairs, kitchen and bathroom remodeling, residential additions, home remodeling projects, commercial building interior & exterior repairs. Brands include James Hardie...
License 850885 | DCID4083235300
20430 Saratoga-Los Gatos Road
Saratoga, CA 95070
(408) 758-5708

Serving the Bay Area and Monterey County.

Services include home additions, remodeling, new kitchens & bathrooms, custom cabinetry and computerized designs. Brands include Cabinet Kraft, Jado and SileStone...
License 788340 | DCID4088670771
1758 Junction Ave, Unit D
San Jose, CA 95112
(408) 372-8959

Serving all of Santa Clara County including Milpitas, San Jose, Sunnyvale, Santa Clara, Mountain View, Palo Alto, Cupertino, Los Altos and Gilroy.

Services include new bathtubs, frameless showers, glass showers, cast iron tubs, Jacuzzi bathtubs and corner showers. Brands include Porcher, Barclay and American Bath Factory...
License 513838 | DCID4084368151
437 Kipling Street, Suite 100
Palo Alto, CA 94301
(650) 323-1142

Serving all of Santa Clara and San Mateo counties including Mountain View, Milpitas, San Jose, Sunnyvale, Daly City, Redwood City and S San Francisco.

Services include kitchen & bath designs, design/build, whole house remodels, room additions, new cabinetry and CAD design. Brands include Moen, Porcher, Robern and Rohl...
License 840498 |
(408) 372-8945
(650) 918-7997

Serving all of Santa Clara and San Mateo counties including San Jose, Sunnyvale, Mountain View, Santa Clara, San Mateo, Daly City and Redwood City.

Services include commercial and residential, new construction, remodels and additions, insurance repairs and landscaping. Brands include Kohler and Toto...
License 865155 | DCID4087367952
Map of these Diamond Certified companies
Cities: Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Palo Alto, San Jose, Saratoga, Sunnyvale
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Researched Articles
Why Trust Diamond Certified Kitchen and Bath Contractors Rated Highest in Quality?

Photo: Case Design/Remodeling (2012)

You are the customer. If your goal is to choose a kitchen and bath contractor that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified bath and kitchen contractor. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated kitchen and bathroom contractor and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you'll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you'll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

How to Choose
Find Good Kitchen & Bath Contractors in Santa Clara County
Photo: Sigura Construction, Inc. (2012)

The kitchen is considered the heart of a home. But outdated and dingy kitchens and bathrooms can make your home feel less welcoming. Good bath and kitchen contractors can modernize these important rooms and add comfort and value to your home.

There are many local kitchen and bath contractors, including those in the major cities of San Jose, Santa Clara, Sunnyvale, Mountain View and Milpitas. So how do you know which one to choose?
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The kitchen is considered the heart of a home. But outdated and dingy kitchens and bathrooms can make your home feel less welcoming. Good bath and kitchen contractors can modernize these important rooms and add comfort and value to your home.

There are many local kitchen and bath contractors, including those in the major cities of San Jose, Santa Clara, Sunnyvale, Mountain View and Milpitas. So how do you know which one to choose?

Research is key. The more information you have about local kitchen and bathroom contractors and the services they provide, the more confident you can be when choosing one. See the following articles for more information on how to research, hire and deal with good contractors in your area.

Know Your Rights When Hiring a Santa Clara County Kitchen & Bath Contractor
While you may be in a hurry to have your bathroom and kitchen remodeled, it's wise to research your options before signing a contract with the first contractor you find. It's also good to know your rights as a consumer.


First, make sure the local kitchen and bathroom contractors you're considering are licensed by the state and legally allowed to perform your kitchen and bathroom renovations. In the state of California, anyone who contracts for a project worth more than $500 in labor and materials must be a licensed contractor.

While it's usually best to choose a Diamond Certified company because of their Highest in Quality rating, that may not always be possible. If you're unable to choose a Diamond Certified company in your area, you can improve your chances of finding a licensed contractor that's legally allowed to work in the Santa Clara County area by checking out your options on the Contractors State License Board website.

Be aware that contractors in Santa Clara County and the rest of California can only ask for a down payment of 10 percent of the contract price or $1000, whichever is less.

You'll also want to watch out for common mistakes consumers can make when signing a contract and paying for services. For your own protection, never sign a blank or incomplete contract or one you don't understand. And be wary of contractors who offer today-only discounts, accept only cash or try to push you into making a decision before you're ready. It's smart to pay by check, written out to the company that is providing your kitchen and bath contracting services (never made out to "cash" or to an individual). This check will serve as proof of payment in case any dispute arises.

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Know What You Want
Narrow Down Your Goals for Kitchen and Bath Remodeling Services

Before hiring a kitchen and bath contractor in Santa Clara County, ask yourself the following questions to help narrow down your goals for the project....

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Before hiring a kitchen and bath contractor in Santa Clara County, ask yourself the following questions to help narrow down your goals for the project.

  • Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Guarantee?
  • What is my objective in getting my kitchen and bathroom remodeled?
  • What is my total budget?
  • Do I want to keep the existing floor plan? If not, how drastically do I want to modify the space?
  • Is there a design or look I want in my new kitchen and bathroom?
  • What specific materials, appliances or additions do I want?
  • Will I live in this home long-term? Or is it a rental property or a house I plan to sell?
  • What qualities and characteristics do I want in a Santa Clara County kitchen and bath contractor? (These qualities and characteristics may include good communication skills, starting the job on time, sticking to the construction schedule, and reliable follow-up service.)
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What to Ask on the Phone
Ask Questions of Santa Clara County Kitchen and Bath Contractors on the Phone

When interviewing bathroom and kitchen contractors over the phone, use these questions to narrow down your list of which ones to interview in person....

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When interviewing bathroom and kitchen contractors over the phone, use these questions to narrow down your list of which ones to interview in person.

  1. Has your Santa Clara kitchen and bath contracting company earned and maintained a Diamond Certified rating?
  2. Are you a licensed contractor?
  3. What is your license number?
  4. Do you have general liability and workers' compensation insurance?
  5. I live in _____ (San Jose, Sunnyvale, Mountain View, Palo Alto, Gilroy, Santa Clara, etc.). Do you charge for estimates?
  6. What is your experience with kitchen remodels and bathroom remodeling?
  7. Will this project require a permit? If so, will you file for and get all necessary permits? (Beware of contractors who ask you to take out the permits for your project. This may be a sign they're not legally licensed to work in the state of California.)
  8. Do you have your own construction crews, or do you subcontract the work?
  9. Are you personally on site during the construction?
  10. Are there specific brands and types of kitchen and bathroom remodeling materials you recommend (Kohler fixtures, Grohe fixtures, Corian countertops, granite countertops, Armstrong flooring, Baldwin hardware, etc)? Why do you recommend these brands and products?
  11. Do you use name-brand, high-quality materials that come with warrantees?
  12. What guarantees and warranties do you offer? (In addition to the manufacturer warranties on the products.)
  13. How long have you been a kitchen and bathroom contractor in Santa Clara County?
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What to Ask in Person
Questions for Interviewing Santa Clara County Kitchen and Bath Contractors Face-to-Face
Photo: Norwell Design/Build (2012)

Once you've narrowed down a few contractors who are qualified to bid on your job, schedule a one-on-one meeting with them.

Here are a few questions to get you started:...

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Once you've narrowed down a few contractors who are qualified to bid on your job, schedule a one-on-one meeting with them.

Here are a few questions to get you started:

  • How much time will the bathroom remodel and kitchen remodel take, from tearing out my existing kitchen and bath to installation?
  • Will I be able to stay in my home during the construction?
  • Do you have any recent projects that are available for me to see in person?
  • Do you have recent customer references I can call?
  • How do you finish the kitchen and bathroom remodeling? Do you offer complete construction services or will I have to hire a separate contractor for specialty work and finishes?
  • How would I handle future service issues and warranty work?
  • What can I do to make this process easier?
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What to Ask References
Get Feedback from Recent Clients of Local Bath and Kitchen Contractors in Santa Clara County

It's best to choose a local Diamond Certified kitchen and bathroom contractor because all certified companies have passed an in-depth ratings process that most other companies can't. If you want quality from a kitchen and bath contractor in Santa Clara County and the greater Bay Area, you can have confidence choosing a Diamond Certified company.
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It's best to choose a local Diamond Certified kitchen and bathroom contractor because all certified companies have passed an in-depth ratings process that most other companies can't. If you want quality from a kitchen and bath contractor in Santa Clara County and the greater Bay Area, you can have confidence choosing a Diamond Certified company.

Diamond Certified reports are available online for all certified companies, and you'll never be fooled by fake reviews. That's because all research is performed in live telephone interviews of actual customers.

If you can't find a Diamond Certified bathroom and kitchen contractor within Gilroy, San Jose, Sunnyvale, Mountain View, Santa Clara, Milpitas or your area of Santa Clara County, you'll have to do some research on your own. Start by calling some references provided by your contractor.

Keep in mind, though, that the references they provide are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That's because companies often cherry-pick the references they give to prospective customers.

So they give a list of customers they know were satisfied, rather than a random list of previous clients.

If you do call references, ask for a list of the company's 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

The following questions will get you started:

  1. Were you satisfied with your kitchen and bath remodel and the customer service from _(bath and kitchen contractor name)_?
  2. What was the type of remodel and scope of the job they did for you (full bathroom remodel, whole kitchen remodel, new bathroom vanity or bathroom cabinets, kitchen cabinet installation, kitchen designs, bathroom designs, etc.)?
  3. Did the Santa Clara County kitchen and bathroom remodeling contractor complete the job on time?
  4. Did the contractor keep you informed about the status of the project?
  5. Were there unexpected costs associated with your bath and kitchen renovation? If so, what were they for? Were they avoidable?
  6. If you live in a smaller town such as Alviso, Monte sereno, San Martin, Coyote, Los Altos Hills, Monte Vista, Mountain View or New Almaden, did the contractors charge extra to travel to your home?
  7. Did the contractors show up on time?
  8. Did they clean up after finishing the construction?
  9. If you need similar services in the future, would you use this contractor again?
  10. Would you recommend them to friends or family?
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Review Your Options
Find and Hire Good Kitchen & Bath Contractors in Santa Clara County
The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

Your decision on a contractor determines the entire course of your job and how satisfied you are with your new bathroom and kitchen designs.

Before deciding on the best kitchen and bath company for you, it's important to review your interview notes and consider the following questions....

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Your decision on a contractor determines the entire course of your job and how satisfied you are with your new bathroom and kitchen designs.

Before deciding on the best kitchen and bath company for you, it's important to review your interview notes and consider the following questions.

  1. Can the kitchen and bath contractors meet your needs in terms of scheduling, products and installation preferences?
  2. Are the bath and kitchen contractors knowledgeable on the products they install and the construction methods they use? Can they tell you which products and construction techniques best suit your needs and why (i.e. new kitchen designs, new bathroom designs, new kitchen and bath cabinets, new lighting and fixtures, modern kitchen remodeling, custom bathroom remodeling, etc.)?
  3. Is the company sensitive to your budget? Can they offer various products and services that fit your resources? Most contractors will give you bids for good, better and best options that include choices of design and aesthetics, prices, products and services.
  4. Do the kitchen and bath contractors in Santa Clara County offer warranties in the event of a product failure or installation error? Will they put these guarantees in writing?
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How to Work With
Be a Magnet for the Best Local Kitchen and Bath Contractors in Santa Clara

Good kitchen and bath contractors in Santa Clara County can be selective about which clients and jobs they accept. You can increase your chance of finding a contractor for your project by being the kind of customer that contractors enjoy working with.
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Good kitchen and bath contractors in Santa Clara County can be selective about which clients and jobs they accept. You can increase your chance of finding a contractor for your project by being the kind of customer that contractors enjoy working with.

There are some easy ways you can give confidence to local kitchen and bath companies that you want to hire. First, be conscientious when you're considering your options. If you call contractors for bids, call a limited number that have the service records and quality construction methods you are looking for. Assure the contractors you talk with that you are accepting a few honest bids, not shopping around for the cheapest prices.

You may want to limit your search to the local area, as many of the better kitchen and bathroom contractors prefer to work within a limited area. This allows them to provide good service in a timely fashion, and lessens your chances of signing a contract with a fly-by-night company that is out to make a quick profit.


Most of all, show the Palo Alto kitchen and bath contractors that you're looking for a good value, not the lowest prices you can find on remodeling services. Many homeowners seem to be only concerned with price, so contractors will take notice if you show that you're invested in finding a skilled kitchen and bath contractor who uses quality products and good building techniques.

Sign a Contract with Your Kitchen & Bath Contracting Company in Santa Clara County
When you've found the right Santa Clara County bathroom and kitchen contractor for you, you'll want to sign a contract that provides written proof of the job details and price. Read the whole contract and be sure you understand all of the terms before you sign. Never sign a blank estimate or one that doesn't include all of the work details.

It's also wise to confirm any warrantees or guarantees at this time. Ask the contractor to put in writing any warranties they offer, including any exclusions, and any manufacturer warranties.

A contract should protect you, your property and your contractor, so feel free to write in requests and verbal agreements you've reached with your kitchen and bath renovation company.

This may include start and end dates, the projected completion dates for major project milestones, no-later-than clauses that guarantee a specific finish date, early completion bonuses offered for work finished ahead of schedule, and other issues that may not be covered by a standard contract.

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Be a Good Customer
Ways You Can Make the Job Go More Smoothly for Your Santa Clara County K&B Contractor

You should be able to rely on your kitchen and bathroom contractor for professional work and attention to details. However, there are some things you can do to make your contractor's job easier and possibly even make the job run smoother and faster.

Talk with your company representative about ways you can prepare for the work and be of assistance while your bathroom and kitchen renovations are in progress, including the following:...

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You should be able to rely on your kitchen and bathroom contractor for professional work and attention to details. However, there are some things you can do to make your contractor's job easier and possibly even make the job run smoother and faster.

Talk with your company representative about ways you can prepare for the work and be of assistance while your bathroom and kitchen renovations are in progress, including the following:

  • Prepare your home for construction. Kitchen remodeling and bathroom renovations often mean dust and debris throughout the rest of your home. Most contractors will erect barriers to keep construction dust in the rooms they're working on, but you may be able to save time and money by offering to prepare your home yourself. Talk to your kitchen and bath contractor about steps you can take to get ready for construction.
  • Have storage space available. If your kitchen and bathroom contractor is ordering large amounts of building materials, they may need to store them on-site until they can be used. Ask your contractor if he or she requires you to provide a storage space for cabinets, flooring, countertops, unfinished wood or other construction materials, and have a space ready and available if needed.
  • Remove and safely store personal items. Move and store all unnecessary items from the kitchen and bathrooms where the Santa Clara County contractors will be working. This may include furniture, decorations, rugs and plants. Not only will this protect your items from damage, it will allow the contracting company employees to work without fear of damaging your property. You may also want to remove antiques, family heirlooms, art and expensive items from high-traffic areas and safely store them so they aren't accidentally broken during the construction.
  • Keep pets and children out of work areas. For safety's sake, block off construction areas so children and pets cannot get into the rooms that are being renovated. Whether or not the crews are working, there may be unexpected hazards such as power tools, open electrical wiring or uneven flooring that may pose a threat.

How Can You Be a Good Kitchen and Bath Company Customer?
Here are a few simple steps you can take to be a good customer when hiring a kitchen and bath construction company in Santa Clara County.

  • Be clear and upfront with the contractors. Let them know what you want from your new bath and kitchen designs, the long-term outcome you're expecting and what they can do to satisfy your expectations.
  • Before you hire a kitchen and bath contractor in Santa Clara County, restate your expectations and goals, and reiterate your understanding of the agreement. Most problems occur because of a breakdown in communication. By being clear about your expectations and those of your contractor, you can avoid most conflicts.
  • Ask if you should call to check on the progress or if a company representative will call you with updates.
  • Be sure your contractor has a phone number where they can reach you while they're working in your home. The construction will move along more smoothly if your contractor can telephone you with any updates, questions or work authorizations.
  • When your contractor contacts you, return calls promptly to keep the bathroom and kitchen renovations on schedule.
  • Pay for the kitchen and bath remodeling promptly.

Why would you want to be a good customer? Companies value straightforward and honest customers. Your behavior helps set the tone and creates a friendly work environment.

This way, things may go more smoothly and any problems may be more easily resolved.

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Check the Work
Request a Comprehensive Invoice from the Santa Clara Kitchen and Bath Construction

Your contractor should present you with a final invoice for the work, including:...

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Your contractor should present you with a final invoice for the work, including:

  • Their company name, business address and license number.
  • A comprehensive list of all work performed and materials used.
  • The total cost of your kitchen and bath work, including an itemized amount charged for labor.

Request a walk-through with your kitchen and bath company representative when the work is completed and before you make your final payment. Bring the invoice and verify that all work was performed and meets your expectations.

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Written Warranties
Ask for Written Proof of Warranties for Kitchen and Bathroom Renovations
Photo: American Kitchen and Bath - Bathrooms by Hans (2012)

Along with your final invoice, your kitchen and bath contractor should also give you a written document explaining all guarantees and warrantees offered by their company and the manufacturers of the products they've installed. Not every contractor offers warrantees on their work or on the materials they use, but the ones that do should be able to give you written proof, including:...

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Along with your final invoice, your kitchen and bath contractor should also give you a written document explaining all guarantees and warrantees offered by their company and the manufacturers of the products they've installed. Not every contractor offers warrantees on their work or on the materials they use, but the ones that do should be able to give you written proof, including:

  • The contractor's business name, address and state license number.
  • A detailed explanation of the warranty coverage, what it covers and any exclusions to the coverage.
  • Your responsibility in regards to redeeming your warranty, including if you have to pay for labor, materials or pay a prorated amount.
  • Any terms and limitations to the warranties.
  • If the warranties are transferrable to the new owner if you sell your home and details of any steps you have to take in order to transfer the guarantees.

 

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Top 10 Requests
Top Service Requests for Local Bathroom and Kitchen Contractors in Santa Clara County

Local kitchen and bathroom contractors in the larger cities of Gilroy, San Jose, Sunnyvale, Mountain View, Santa Clara, Milpitas provide the following popular kitchen and bath remodeling services.

Kitchen Designs
Usually drawn by a professional kitchen designer, kitchen designs are the one of the first steps in a remodel or renovation. Kitchen designs can be illustrated with simple line drawings, blueprints, technical drawings, samples of flooring and cabinet choices, photographs of appliances and fixtures and paint selection samples.
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Local kitchen and bathroom contractors in the larger cities of Gilroy, San Jose, Sunnyvale, Mountain View, Santa Clara, Milpitas provide the following popular kitchen and bath remodeling services.

Kitchen Designs
Usually drawn by a professional kitchen designer, kitchen designs are the one of the first steps in a remodel or renovation. Kitchen designs can be illustrated with simple line drawings, blueprints, technical drawings, samples of flooring and cabinet choices, photographs of appliances and fixtures and paint selection samples.

Kitchen Remodeling in Santa Clara County
Kitchen remodeling services in Santa Clara County can range from simple kitchen makeovers and redecorating to major renovations and expansions. Kitchen remodeling contractors provide a full range of services, including cabinet refacing, new flooring and cabinets, new fixtures, and even major remodeling projects like moving walls and adding windows.

Kitchen Makeovers
Less invasive and time-consuming than remodeling or expansion, kitchen and bathroom makeovers change the look of your home without as much mess or expense. Kitchen makeover styles include: contemporary, country, old world, traditional and rustic. Bathroom makeover styles include contemporary, old world, traditional and spa atmosphere.


Santa Clara County Bathroom Remodeling
New bathroom designs, bathroom makeovers and redecorating, bath expansions, and adding new flooring, vanities and fixtures, are all considered bathroom remodeling in Santa Clara County. Remodels can change the appearance and style of your bathroom and can impact the value of your home.

Kitchen Expansion
Kitchen remodels that include expanding the size of the room are known as kitchen expansions. Kitchens can be expanded by removing or moving walls, expanding the kitchen into an adjacent room, building an addition to an existing kitchen and removing ceiling-hung cabinets and counter tops that cut off the kitchen from the rest of the house.

Kitchen & Bathroom Renovations
Kitchen and bathroom renovations change the appearance of existing rooms, making them more beautiful and functional. Renovations include physical updates, such as more workspace and extended counter tops, and changes to style and decorations, including new appliances and updated flooring and wall coverings.

Santa Clara County Bathroom and Kitchen Additions
Simple remodeling often only addresses the existing space. Kitchen and bathroom additions expand the existing space by building on to the home.

Kitchen & Bathroom Cabinet Installation
New bathroom and kitchen cabinets can change the look and functionality of the entire room. Cabinets come in RTA (ready to assemble), semi-custom, and custom or built-to-order. Prices vary greatly depending on materials used and the quality of the cabinets. While they can be the largest single expense in a remodel, quality cabinets often are worth the investment.

Bathroom & Kitchen Flooring Installation
Flooring choices for kitchens and bathrooms include wood, laminate, vinyl, tile, natural stone, bamboo, cork and linoleum. Ask good kitchen and bath contractors in Santa Clara County for a complete list of the flooring choices and installation methods they offer.

Santa Clara County Bathroom Designs
The first step in most bathroom remodels is a redesign of the space. This may include moving or removing walls, adding on to the existing room or reconfiguring the existing space to make it more usable. Bathroom designs can be drawn by professional draftspeople or may be offered by bathroom contractors.

Top Brand Requests in Kitchen and Bathroom Renovations

  1. Kohler
  2. Kraftmaid cabinets
  3. Franke sinks
  4. Corian countertops
  5. Pegasus Vanities
  6. Amtico flooring
  7. Wilson Art counter tops
  8. Merillat cabinets
  9. Aristokraft cabinets
  10. Amerock hardware
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If Things Go Wrong
Backed By The Diamond Certified Performance Guarantee

Diamond Certified kitchen and bathroom contractors are backed by the Diamond Certified Performance Guarantee. If the kitchen and bath renovation company is Diamond Certified and you can't resolve an issue by talking with the owner or company representative, contact the Diamond Certified mediation department at info@diamondcertified.org or call 800-738-1138.
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Diamond Certified kitchen and bathroom contractors are backed by the Diamond Certified Performance Guarantee. If the kitchen and bath renovation company is Diamond Certified and you can't resolve an issue by talking with the owner or company representative, contact the Diamond Certified mediation department at info@diamondcertified.org or call 800-738-1138.

Easy Ways to End Conflict with Santa Clara County Kitchen and Bath Contractors
If a conflict arises between you and your local kitchen and bathroom contractor, whether it's due to communication problems or poor quality work, it's imperative that you know how to handle the disagreement in the way that is most likely to get you a satisfactory result.

When discussing the issue with your service representative or company owner, remember these
tips:

  • Meet with a company representative as soon as you have a concern or a complaint.
  • Stay calm and reasonable. You're more likely to find satisfaction when you present your case politely and firmly.
  • Know your rights. As a consumer who has signed a contract in good faith, you are entitled to receive the work, quality and service agreed upon with the kitchen and bathroom contractor you've hired.
  • Explain the problem and state the outcome you're expecting and the deadline for resolution. If it's a misunderstanding and you're willing to be flexible, let the company owner or service representative know what compromises or expectations you're prepared to negotiate in order to find a mutual agreement.
  • Write down your complaints and photograph the physical work you are concerned about. If you're unable to come to a agreeable outcome, you'll want proof of your claims.
  • Do not make any final payments until the issue has been resolved to your liking. However, explain why you're withholding payment and restate the solution you require. Fire the contractor as a last resort, as this can lead to work delays and lawsuits.
  • If your contractor is unwilling to work with you to find a solution, you may call a local building inspector or hire a kitchen and bath expert to assess the problem. If your grievances are serious enough to warrant legal action, file a complaint with the Contractors State License Board and contact the state attorney general.
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Glossary of Terms
Glossary of Terms for Kitchen and Bath Contractors
Photo: PortItalia Construction (2012)

The following terms and descriptions will help you understand common kitchen and bath remodeling projects and allow you to better communicate with your K & B contractor.

backsplash
A backsplash is the exposed are between upper cabinets and the countertops. This area is usually painted, tiled or covered by an extended piece of countertop. Decorative backsplash options are available.

Also known as: sink backsplash...

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The following terms and descriptions will help you understand common kitchen and bath remodeling projects and allow you to better communicate with your K & B contractor.

backsplash
A backsplash is the exposed are between upper cabinets and the countertops. This area is usually painted, tiled or covered by an extended piece of countertop. Decorative backsplash options are available.

Also known as: sink backsplash

bathroom and kitchen additions
Kitchen and bathroom additions expand existing space by adding on square footage to the home. This type of remodel is more invasive and may take longer than a typical remodel, but it allows homeowners to make drastic changes to their space. Bathroom additions may include adding a new bathroom to the home where there wasn't one before.

Also known as: adding on, master bathroom addition, new kitchen addition, new bathroom addition, add a second bathroom

bathroom and kitchen flooring
Flooring for kitchens and bathrooms include tile, natural stone, wood, laminate, vinyl, bamboo, cork and linoleum. Kitchen and bath contractors offer different flooring choices and installation methods to match customers requirements.

Also known as: new flooring, bath flooring, kitchen flooring, kitchen and bath flooring installation

bathroom designs
Most bathroom remodels include a redesign of the space. This may include moving or removing walls, adding on or reconfiguring existing space. Bathroom designs can make rooms larger, or appear larger, and can drastically change the appearance and functionality of a room. Bathroom design styles may include contemporary, old world, traditional and spa.

Also known as: bath redesigns, bath designs, bathroom redesigns, bathroom trends, custom bathroom designs

bathroom remodeling
Types of bathroom remodeling include new bathroom designs, bathroom makeovers, bath redecorating and bathroom expansions. Remodels can change the appearance and style of a bathroom and increase home values.

Also known as: bathroom remodels, bath remodel, bathroom makeover, bathroom redecorating, bathroom decorating ideas, renovation bathroom, redo bathroom, bathroom restoration

bathtub refinishing
The act of repairing and resealing an old bathtub is called bath tub refinishing. This allows a homeowner to keep their original bathtub but improves the appearance of the fixture. Bathtub refinishing includes changing the color of a bathtub, removing surface damage like chips and cracks, removing deep-set stains, reglazing and tile replacement and repair. Refinished bathtubs can be easier to clean and look like new.

Also known as: bath tub refinishing, porcelain refinishing, fiberglass bath tub refinishing, acrylic bathtub refinishing services

cabinet refacing
Refacing cabinets is the process of putting new facades on existing cabinets or repainting and refinishing existing cabinet fronts. Cabinet refacing is less costly than installing new cabinets and can have the same visual results.

Also known as: cabinet repainting, cabinet refinishing, reface cabinets

countertops
Countertops for the bathroom and kitchen come in a variety of styles and materials. Popular countertop materials include granite counters, engineered stone (like Cambria Quartz, Silestone, Zodiaq and Viatera), concrete, stainless steel, wood countertops (also known as butcher block counters), solid surface (such as Swanstone, Avonite and Corian), ceramic tile, marble, soapstone

Also known as: counter tops, counters, kitchen counter tops, kitchen counters, bathroom countertops, bathroom counters

island
A free-standing combination of cabinets and a countertop. Islands are most commonly used in the kitchen and provide extra work space. Some islands are permanently affixed to the floor; others are built on wheels or casters and are movable.

Also known as: kitchen island, movable island, free-standing island

kitchen and bathroom cabinets
New bathroom and kitchen cabinetry changes the look and functionality of a room. Cabinets come in RTA (ready to assemble), semi-custom, and custom. Cabinet prices vary depending on materials and quality.

Also known as: kitchen cabinets, kitchen cabinetry, bath cabinets, bathroom cabinetry, custom bathroom cabinets, custom kitchen cabinets, cabinet installation

kitchen and bathroom renovations
Renovations change the appearance of existing rooms, making them more appealing and functional. Room renovations include room layout changes, such as adding workspace and extending counter tops, and changes to style and decor, including new appliances and updated flooring and paint.

Also known as: kitchen renovating, bathroom renovating, kitchen renovation, bath renovation

kitchen designs
Kitchen designs are the one of the first steps in a remodel or renovation and are usually drawn by a professional kitchen designer in Sonoma County. Kitchen designs can be illustrated with simple line drawings, or may be more in depth and include blueprints, technical drawings, samples of product and material choices, paint samples and appliance and fixture choices.

Also known as: kitchen redesigns, kitchen remodeling, kitchen remodel, kitchen makeover, kitchen decorating, kitchen redecorating

kitchen expansion
Kitchens can be expanded by removing or moving walls, spreading out the kitchen into an adjoining room, and building a home addition onto an existing kitchen.

Also known as: adding-on, kitchen additions

kitchen makeovers
Kitchen and bathroom makeovers are less invasive than remodeling and expansions, and they change the look of a home without as much mess or expense. Popular kitchen makeover styles include: traditional, contemporary, country, rustic and old world.

Also known as: kitchen redesigning, kitchen decorating, kitchen redecorating, kitchen designs

kitchen remodeling
Kitchen remodeling encompasses simple kitchen makeovers and redecorating to major renovations and kitchen expansions. Kitchen contractors provide a full range of remodeling services, including installation of new flooring and cabinets, major remodeling projects like moving walls and adding windows and upgrades to kitchen fixtures and appliances.

Also known as: kitchen remodeling, kitchen remodels, redo kitchen, remodel kitchen, renovate kitchen, kitchen renovations

replacement kitchen
A new kitchen or kitchen remodel that is installed exactly as the old kitchen appeared. In a replacement kitchen, the cabinets, appliances and fixtures are located in the same places as the previous products.

Also known as: kitchen replacement, new kitchen installation

vanities
A bathroom vanity is the fixture that includes the bathroom sink and the storage furniture or cabinet around the sink.

Also known as: bathroom vanity, bathroom vanities, bath vanities, vanity cabinets, lighted vanities, custom vanities, wall-mounted vanity, standing vanity, stand-alone vanity, sink vanity, double vanity, sink cabinets, vanity cabinets, bathroom vanity sinks

work triangle
The optimal kitchen set-up is often known as the kitchen work triangle. In order to make a kitchen space more functional, the refrigerator, main sink and cooking area should form a triangle when the points are connected.

Also known as: kitchen triangle, kitchen work triangle

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Frequently Asked Questions
FAQ Presented to Local Kitchen and Bathroom Contractors

Q: Why choose a Diamond Certified kitchen and bath contractor?...

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Q: Why choose a Diamond Certified kitchen and bath contractor?
A: Diamond Certified helps you choose a kitchen and bathroom remodeling company with confidence by offering a list of top-rated local companies who have passed the country's most in-depth rating process. Only bath and kitchen contractors rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can't pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you'll feel confident choosing a Diamond Certified company.

Q: Can I remodel my Alameda kitchen and bathroom myself?
A: Depending on your ability and contracting knowledge, you may be able to take on some of the work yourself. However, like with most major home improvement and construction projects, kitchen and bathroom contracting is usually best left to the professionals.

If you're looking to cut costs, there may be some aspects of the job you can do, such as tearing out the old cabinets and flooring. Your contractor may also allow you to handle the trash removal, some preparation work or certain aspects of the job, like painting or wallpapering. Talk with your contractor about how you can help with the process without getting in the way or causing more damage.

Q: What most determines the cost of my new kitchen and bathroom?
A: The size of your kitchen, the materials you choose and the complexity of the job are three factors that will greatly influence the cost of your job.
Cabinets often account for up to half of the total cost of a new kitchen and bathroom, and are usually the largest single expense in a remodel or upgrade. Cabinets come in a range of prices that reflect their quality, craftsmanship and material. Keep in mind, if you try to save money by buying cheaper materials, you may end up having to replace surfaces years sooner than if you had purchased custom, high-quality products that fit your space and are made with quality materials.

Labor and design costs also are a costly part of any kitchen and bath upgrades. But skilled and experienced tradespeople can often offer you a better value than cheaper contractors. When you're considering the contractors to hire for your project, make sure you're getting the most for your money in terms of labor and products.

Q: My kitchen and bathroom really need to be updated, but I don't have a large budget. What should I do?
A: As with any major purchase, only spend what you can afford. You'll want to draw up a budget before making any commitments with local contractors to see what you can realistically expect. It may be best to wait for your remodel until you can pay for it upfront. Some contractors will work out payment plans with you, and you may look into taking out a home equity loan or hiring a contractor who offer financing and loan options. You may also be able to hire a contractor who can complete the work in phases, so you can break the job into smaller, more affordable jobs.

Q: How do I choose my cabinets, countertops and appliances?
A: Some kitchen and bath companies have designers on-staff, and most contractors will assist you in selecting the products that best fit your home. The contractor you hire may also have relationships with local showrooms or designers. While your budget will dictate the quality and materials you ultimately choose, it's important to consider the ways you'll use your space to ensure you're getting appliances, cabinets and countertops that look great and are the most functional for you.

Q: How long will my bathroom and kitchen renovations take?
A: Projects may last a few days to several months. The size of your space and the complexity of the remodel will dictate how long the work takes. Your selection of products and materials may also impact the length of time. For example, custom cabinets will take longer to build and install than will prefabricated cabinets. Your contractor should be able to give you an estimated start and end date, and provide you with the estimated completion time for major milestones along the way.

Q: What can I expect during the kitchen and bathroom remodeling process?
A: Every k & b contractorworks differently, but the process for most bathroom and kitchen renovations is similar. First, the contractor will tear out any non-necessary cabinets, flooring, surfaces and walls. New electrical and plumbing work is installed, and then walls are repaired or built. Contractors will usually install the cabinets next, before adding countertops and final plumbing fixtures. Flooring, appliances and finish work are usually the last items in a renovation.

Ask your contractor for a specific timeline of the process, and talk with them about other items you'll need to know while the work is in progress. For instance, if you will be living in the home during the remodel, discuss options for installing a temporary kitchen and the dust control measures you can expect.

Q: Will I have to move out of my home during the construction?
A: This depends on the size and scope of your project, your comfort and the preferences of your contractor. If you require a major bathroom and kitchen remodel, it may be easiest for you and your family to relocate during some or all of the construction. This is especially true if you have only one bathroom or if the plumbing needs to be turned off for long periods of time. Some contractors can set up a temporary kitchen area or will guarantee they can provide you with running water at the end of each day. Talk with your contractor about your specific needs and their recommendations.

Q: Will a kitchen remodel increase my home's value?
A: Yes. The national average return on a remodeled kitchen is between 80 and 135 percent. That means that most consumers who install a new kitchen increase the value of their home and get back most, if not all, of the money they put into the project.

Q: Will a bathroom renovation increase my home's value?
A: Yes. Just like with kitchen renovations, bathroom remodeling projects can see a 90 to 130 percent return. These increases in home value may depend on the location of your home, so talk to your contractor and a real estate expert for specific return on investment information regarding your home.

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Consumer Agencies
Consumer Agencies for Customers of Local Bath and Kitchen Contractors

The following associations and agencies provide additional information on local kitchen contractors and bathroom contractors.

American Subcontractors Association (ASA) (www.asaonline.com/)
Contractors State License Board (CSLB) (www.cslb.ca.gov/)
National Association of the Remodeling Industry (NARI) (www.nari.org/)...

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The following associations and agencies provide additional information on local kitchen contractors and bathroom contractors.

American Subcontractors Association (ASA) (www.asaonline.com/)
Contractors State License Board (CSLB) (www.cslb.ca.gov/)
National Association of the Remodeling Industry (NARI) (www.nari.org/)

North Coast Builders Exchange (NCBE) (www.ncbeonline.com/)
National Kitchen and Bath Association (NKBA) (www.nkba.org/)

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Industry Information
Santa Clara County Kitchen & Bath Contractors Information
Popular Kitchen & Bath BrandsTypes of Bath & Kitchen Contracting Services Available in Santa Clara County Cities ServedZip Codes Served
Moen Kitchen & Bath Fixtureskitchen lightingAlviso
Blossom Valley
Campbell
Coyote
Cupertino
East Palo Alto
Gilroy
Holy City
Los Altos
Los Altos Hills
Los Gatos
Milpitas
Monte Sereno
Monte Vista
Morgan Hill
Mountain View
Mt Hamilton
New Almaden
Palo Alto
Permanente
Redwood Estates
San Jose
San Martin
Santa Clara
Saratoga
Stanford
Sunnyvale
94022
94023
94024
94035
94039
94040
94041
94042
94043
94085
94086
94087
94088
94089
94301
94302
94303
94304
94305
94306
94309
95002
95008
95009
95011
95013
95014
95015
95020
95021
95026
95030
95031
95032
95035
95036
95037
95038
95042
95044
95046
95050
95051
95052
95054
95055
95056
95070
95071
95101
95103
95106
95108
95109
95110
95111
95112
95113
95115
95116
95117
95118
95119
95120
95121
95122
95123
95124
95125
95126
95127
95128
95129
95130
95131
95132
95133
95134
95135
95136
95138
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95140
95141
95148
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95170
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95173
Blanco Sinkskitchen plans
Aquatic Whirlpoolskitchen cabinet refacing
Toto Kitchen & Bathsmall bathroom expansion
Porchergalley kitchen remodeling
Jason Kitchen & Bath Fixtureskitchen remodeling
Price Pfisterbath remodeling
Elkay Sinkskitchen sink installation
Franke Kitchen & Bath Fixturesbath faucets
Hansgrohebath lighting installation
Whitehauskitchen faucet installation
Decolavshower / bath renovation
Zodiaq Quartzbath accessories
CesarStone Countertopskitchen tile
American Standardbath vanity installation
Kohler Kitchen & Bathkitchen cabinetry
Grohe Kitchen & Bathbathroom cabinetry
Pegasus Sinkscustom kitchen design
Silgranit Sinkscustom bathroom design
Mansfieldcontemporary kitchen designs
Delta Kitchen & Bath Fixturesbathroom remodeling ideas
Cifial Plumbingbathroom makeovers
Eljer Kitchen & Bathkitchen backsplashes
KWC Kitchen & Bathcontemporary bath remodeling
Rohl Kitchen & Bathkitchen home improvement
Barclay Kitchen & Bath Productskitchen design
Swanstone Kitchen & Bathbath lighting
Jacuzzi Bathroom Fixtures 
Robern