Independently Rated Highest in Quality
N i n t h
Consecutive Year
Originally Earned:
January 2009
We declare that Kerri Landscape Services HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1499
(925) 567-3965
(510) 371-5940

A recent landscape project by Kerri Landscape Services

Kerri Landscape Services is a landscape design and construction company that serves residential clients throughout Alameda and Contra Costa Counties. The company builds custom outdoor spaces that include decks, water features such as ponds, outdoor kitchens and barbeques, and more. It’s also one of only six California contractors to offer “StoneMakers” decorative concrete retaining walls, which are superior to stack block walls but cost roughly the same.

Owner Rich Kerri has been working in the landscaping industry for more than 30 years. He says the experience and skills he’s accumulated over that time have given him an excellent understanding of every aspect of landscaping. “My crew members and I use our years of combined knowledge to create beautiful and functional environments.”

Kerri Landscape Services uses a “menu” approach when bidding projects—it itemizes every step of the process so clients can place importance on certain phases and customize the finished product. “Every part of a landscaping project, from demolition to irrigation, costs a certain amount of money,” says Mr. Kerri. “With the numbers right in front of them, our clients can take charge of the details.”

Company Philosophy

“We stress the importance of absolute customer satisfaction to each of our employees, and they make an extra effort to give our clients an exceptional experience. If there’s ever a problem with our work, we’ll fix it right away. We base our success on our customers’ happiness, and we stay on the job until we’ve achieved that.”

Serving Alameda and Contra Costa Counties including Livermore, Pleasanton, Dublin, Oakland, Piedmont, San Leandro, Alameda, Hayward and Danville

Innovative Lighting
Synthetic Turf
Professional Carpentry
Water Features
Outdoor Kitchens & BBQs
Concrete, Brick, Stonework
Full-Service Design & Construction
StoneMakers Dealer

Basalite
Basalite
Calstone
Calstone
Keystone
Rain Bird
Rain Bird
StoneMakers

Comparative Summary

Kerri Landscape Services has been creating custom outdoor spaces for residential clients in Alameda and Contra Costa Counties since 1994. The company builds custom outdoor spaces that include features such as decks, ponds, and outdoor kitchens and barbeques. “We’re a one-stop shop for installations,” says owner Rich Kerri. “We can do decking, masonry, woodwork, water...

Frequently Asked Questions

Q: How soon can you start work on my landscaping project?
A: "Regardless of the size and scope of our jobs, we schedule them on a first-come, first-serve basis. However, we should be able to give you a rough idea of our availability up front. Often, the starting time is dependent upon how long it takes...
Q: What kind of payment options do you offer?
A: "Generally speaking, our customers pay cash, but we also offer a John Deere financing plan."
Q: How many crews do you have?
A: "We maintain five three-man crews, each with a site supervisor who’s on the job at all times."

Industry Info

When planning a landscaping budget, remember that costs don’t end with the initial building process.
It helps to think of each part of the landscape as an individual project and create budgets accordingly. You also need to figure in maintenance costs and other recurring expenditures. Here are some questions to ask yourself:What plants do I want?...
Findings based on statistically reliable research from 275 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
98%
n = 275

Diamond Certified Qualification

Based on 275 customer surveys, we declare
Kerri Landscape Services
has passed all rating steps and has earned
The Diamond Certified Award
No. 1499
Continuously qualified since January 2009.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Mr. P. Verified Customer Name
"Quite a few times my husband has had to call for Rich's advice on watering and issues with the grass. He always comes out and answers our questions."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Kerri Landscape Services
(925) 567-3965
(510) 371-5940
(925) 443-0650 fax
DCID9254434408

Mon – Fri: 6am – 4:30pm

Serving Alameda and Contra Costa Counties including Livermore, Pleasanton, Dublin, Oakland, Piedmont, San Leandro, Alameda, Hayward and Danville

Rich Kerri, CLT; Debbie Kerri, Office Manager
32
663424
Liability Insurance, Workers' Compensation
Better Business Bureau, California Landscape Contractors Association, Livermore Chamber of Commerce
1994
Innovative Lighting, Synthetic Turf, Professional Carpentry, Water Features, Outdoor Kitchens & BBQs, Concrete, Brick, Stonework, Full-Service Design & Construction, StoneMakers Dealer
Basalite, Calstone, Keystone, Rain Bird, StoneMakers
100
Residential
1-Year Warranty on Irrigation, 1-Year Warranty on Woodwork, Plantings Guaranteed for 90 Days

Company Blog

Syndicate content
We recently completed our sixth Stonemakers wall. This granite look is created by pouring concrete in place, shaping, carving and painting—all for roughly the same price as it would cost to install a concrete stack block wall.

Photo & Video Gallery

Survey Responses For

Kerri Landscape Services

Kerri Landscape Services: Average 9.3 out of 10 based on 275 unique customer surveys of customer satisfaction.
Mr. P. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'd tell them that they do a great job, our property looks nice, and Rich is a great guy. His wife is nice too. All of his workers are nice. They're great. They really are."

"Quite a few times my husband has had to call for Rich's advice on watering and issues with the grass. He always comes out and answers our questions."

Peter B. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I recommend them highly."

"They paid attention to every detail."

Denise M. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're just good, honest people."

"They're on time, and they deliver what they say they will. I'm happy."

Mr. B. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Quality work at a great price, you can trust them, and they do what they say they'll do."

"Their professionalism"

Mr. F. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They do what they promise they will do. They're very knowledgeable, hardworking, and they clean up. I think they deliver an excellent product for the price."

"They do what they promise they will do. They're very knowledgeable, hardworking, they clean up, and I think they deliver an excellent product for the price."

Ms. S. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I don't know how to answer that."

"I just thought they were very thorough and knowledgeable. They were very good."

Ms. S. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Their workers do an amazingly precise job. The hard-scape they put down is really beautiful, and I know they spent a long time making the curves. They have great attention to detail, and they're considerate as well."

"I just thought they were all very professional about what they did. They came, they did it, and it looks great. We were very satisfied and basically had no problems."

Michelle K. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I've already signed up 3 other friends. They're very responsive, great listeners, hard workers, and they're great at finding the right plants."

"I've already signed up 3 other friends. They're very responsive, great listeners, hard workers, and they're great at finding the right plants."

Patricia M. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"One of my friends also used them actually, so I would tell them to go ahead and call."

"They were very attentive. They supervised and monitored everything that was going on well. Some companies leave you to their workers, but these guys don't."

John C. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional, very knowledgeable, and hard workers."

"The finished product was outstanding. Everything we asked them to do, they did. The workers were great and worked very hard. It was 105 degrees at one point, and they were out there busting their butts."

Herb M. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable, honest, and they do great work."

"I liked everything, including the quality work and the good price."

Janet M. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I was very pleased with their work. They were very good and very efficient."

"I was very satisfied with the work and I thought the people who worked for them were very nice. I also liked that they came back out to adjust the system when it needed it."

Jeff P. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did the job and had it all cleaned up. I would recommend them to others."

"They took care of everything without my having to supervise them."

Kathy M. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They have taken very good care of us for many years. They have designed things for us and followed through in a timely manner. They were there for us every step of the way on each project we had done."

"I've been completely satisfied every time they've been here. The crew has been polite and has done an amazing job. Whenever they leave, the site looks amazing and nothing is out of place. I have never felt this way about any other contractor I've ever used, and I'm picky."

Michelle K. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Fast, courteous service, great people to work with, and beautiful design"

"Great people to work with"

Tom C. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"On time, on budget, and very professional, they're great."

"I liked the professionalism I received from them."

Beverly B. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very personable. They really listen to what you want and your ideas. They make really good choices of which plants to use based on your ideas."

"I liked the personal attention and how receptive all of the workers, the foreman, and the owner were. I felt I could talk to anyone or ask anyone any questions and get whatever help I needed. They also offered to replace some of the plants that didn't seem to be doing so well."

Mr. C. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"You always get what you pay for and they always deliver on quality. We have used them many times now."

"The first time we used them for design work and they had good architectural landscape skills."

Mr. G. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are really popular and busy, so if you can get them to do the work, they do a great job."

"They did very good work."

Mrs. L. Verified Kerri Landscape Services Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very nice and easy to deal with. I liked the supervisor we used, Sylvester."

"Sylvester did a good job."