Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Glass Companies Rated Highest in Quality?

You are the customer. If your goal is to choose a glass company that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified glass contractor. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated glazier and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you’ll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you’ll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

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DIAMOND CERTIFIED EXPERT CONTRIBUTORS IN THE Marin County – Glass CATEGORY

Johnny Pope is manager of Old Town Glass, a Diamond Certified company since 2006. He can be reached at (415) 897-0088 or by email.

Johnny Pope

diamond certified contributor profile and expert article

Johnny Pope: Top Glass

By James Florence, Diamond Certified Resource Reporter

NOVATO — Despite being the son of a glass industry professional, Johnny Pope had no intention of following in his father’s footsteps, opting instead to work in the financial sector. Following a minor career setback, however, what was supposed to be a temporary fill-in at his father’s business resulted in a permanent change of direction. “I was working for Charles Schwab’s international division in London, when the company decided to divest its international business units, leaving me with the choice to continue working for them domestically or go in another direction,” he recounts. “While deliberating on my next move, I offered to look after my parents’ business for a couple of weeks while they went on vacation. Eleven years later, I’m still here!”

While his former career in international finance may seem about as far removed as can be from his current vocation, Johnny says his past experience nonetheless continues to come into play. “We recently started an account with an international supplier, so it feels like things have come full circle,” he says. “Thanks to my professional background, it’s been a pretty smooth transition. If I didn’t have that experience, I think I’d feel a lot more intimidated.”

A lifetime resident of the North Bay, Johnny says the Bay Area’s cutting-edge character makes it a challenging and exciting place to be a glass professional. “We’re in a unique environment where everybody wants to push the envelope in terms of design, materials and sizes. Every job is different and every client has a challenging issue they want us to solve.”

Outside of work, Johnny spends the bulk of his free time with his wife, Sierra, and their two daughters, Julia and Mia. As if a full-time career and family weren’t enough, he also volunteers his time with Marin County Search and Rescue. “As Support Director for the Search and Rescue team, I’m in charge of all of our training and equipment,” he says. “Between that, my regular job and my family, all of my time is pretty much accounted for.”

In his life and career, Johnny espouses the importance of keeping priorities in order. “At Charles Schwab, we were taught that by putting the best interests of our clients first, the business would grow organically,” he explains. “That’s something I continue to apply in my current career. I make customer satisfaction my foremost priority.”

Ask Me Anything!

Q: What’s your favorite sports team?
A: The San Francisco Giants.

Q: What’s your favorite style of music?
A: Country.

Q: What’s your favorite snack?
A: Fruit juice smoothies.

Q: Are you an early bird or a night owl?
A: Night owl.

Q: Pancakes or waffles?
A: Waffles.

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Differentiating Glass Types

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NOVATO — While it may seem straightforward from an outsider’s perspective, the glass industry is actually extremely complex and involves several different product styles and applications. Here are a few of the major classifications into which most glass installations fall:… Read more

Expert Video Tip

Video: Options for Glass Products

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Complete Video Transcription:

NOVATO — Host, Sarah Rutan: If you're thinking about installing a new glass product in your home, you'll first want to understand your options. Today we’re… Read more

SELECTED PHOTOS FROM THESE TOP RATED COMPANIES

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INDUSTRY INFORMATION AND RESEARCHED ARTICLES BY THE DIAMOND CERTIFIED RESOURCE

  • Andersen

  • Marvin

  • Milgard

  • Baldwin

  • Emtek

  • Fleetwood

Andersen Window Glass
Pilkington Glass
Visteon Glass
Glatec Glass
Guardian Industries Glass
Marvin Window Glass
AGC Flat Glass
Schott Glass
AMA Glass
Mercer Glass
LOF Glass
Fleetwood Glass Replacement
Integrity Window Glass
Velux Residential Glass
Western Custom Glass
Viracon Glass
Cameron Glass
Euroglass Corporation
Milgard Window Glass
Simpson Window Glass Replacement
IWC Glass Window Replacement

custom glass
glass installation
home glass service
glass shower replacement
glass blocks
glass shelf repair
glass table tops
sliding glass door replacement
invisible glass
tinted glass
greenhouse glass
commercial glass service
flat glass
glass panels
curved glass
glass pane installation
laminated glass
glass glazing
home glass replacement
broken glass repair
glass table repair

Almonte
Bel Marin Keys
Belvedere
Belvedere Tiburon
Black Point
Bolinas
Corte Madera
Dillon Beach
Dogtown
Fairfax
Forest Knolls
Greenbrae
Ignacio
Inverness
Kent Woodlands
Kentfield
Lagunitas
Larkspur
Lucas Valley
Marin City
Marinwood
Marshall
Mill Valley
Mission Rafael
Muir Beach
Muir Woods
Nicasio
Novato
Olema
Point Reyes Station
Ross
San Anselmo
San Geronimo
San Marin
San Quentin
San Rafael
Santa Venetia
Sausalito
Sleepy Hollow
Stinson Beach
Strawberry Point
Tamal
Tamalpais Valley
Terra Linda
Tiburon
Tomales
Woodacre

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94903
94904
94912
94913
94914
94915
94920
94924
94925
94929
94930
94933
94937
94938
94939
94940
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94942
94945
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94947
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94956
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94963
94964
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94970
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94978
94979

Americas Glass Association (www.americasglassassn.org/)
Association of Clay and Glass Artists of California (ACGA) (www.acga.net/)
Auto Glass Safety Council (AGSC) (www.agrss.com/)
Bureau of Automotive Repair (BAR) (www.bar.ca.gov/)
Glass Association of North America (GANA) (www.glasswebsite.com/)

Contractors State License Board (CSLB) (www.cslb.ca.gov/)
Independent Glass Association (IGA) (www.iga.org/)
National Glass Association (NGA) (www.glass.org/)
National Windshield Repair Association (NWRA) (www.nwrassn.org/)
Whole Building Design Guide (WBDG) (www.wbdg.org/)

Know What You Want
What to Ask Yourself Before You Hire a Marin County Glass Company

Think of all the roles glass can play. Before you hire a glass company or glass artist, it’s important to be able to identify exactly what you want. Do you need new glass or replacement glass? Are you looking for custom-cut glass for a shower or tabletop? Will you also require glass installation services from your Marin County glass contractor?

Whatever you are looking for, whether for home or office, whether in San Anselmo, San Rafael, Novato, Larkspur, Mill Valley, Belvedere, Point Reyes Station, Tiburon, or Corte Madera, the better you understand what you are looking for, the more you will be able to convey it. You might find it useful to draw up a list of questions and use them to narrow in on precisely what you want. Some questions might include the following.

  • Do I want a Diamond Certified glass company in Marin County that is rated best in quality and backed by the Diamond Certified Guarantee?
  • Do I need custom doors for my new shower enclosure?
  • Am I looking for a custom glass table top?
  • Do I need replacement glass for my doors? If so, are they interior or exterior doors?
  • Does the glass need to be textured, tinted or another type of specialty glass?
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What To Ask In Person
Questions to Ask Your Marin County Glass Company in Person

You may not always meet your Marin County glass company representative in person. Sometimes all the work can be done over the phone. Other times, you will go in to select a specific glass that you want. Or you make work with a glass artist to get exactly the piece you want.

No matter what your needs in San Anselmo, San Rafael, Novato, Mill Valley, Larkspur, Novato, Belvedere, or Point Reyes Station, if you do meet your glass company professional in person, you may want to already have a list of questions that you can ask. With a list drawn up, you won’t feel flustered, put on the spot, or forget the questions you want to ask.

  • Do you perform glazier services, or do you have an outside subcontractor who does that?
  • Do you provide glass installation?
  • Can you perform glass repairs or glass refinishing?
  • I am looking at various. I like one door design, but I would like the glass to be different. Is that possible?
  • I like this door, but it is marked for interior use only. Can I use it for my patio doors?
  • Do you have textured glass samples that I could look at?
  • If I have an independent artist prepare glass work for my door or window, what is the process for getting it installed in the door or window? Is this a process you have done before?
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  • What To Ask References
    Questions for References of Marin County Glass Companies and Glaziers

    It’s best to choose a Diamond Certified glass company in Marin County because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality from a glass company in Marin County and the greater Bay Area, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified glass contractors. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

    If you can’t find a Diamond Certified glass company within reach, you’ll have to do some research on your own. If you do, it’s wise to call some references provided by your glass company. Keep in mind, though, that references provided to you by the glass company are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

    If you do call references on your own, specifically ask for a list of the company’s 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

    • What did you have the glass company do for you?
    • If you ordered custom glass shower doors, was the glass cut to the proper size?
    • Did you experience any problems during the glass installation services?
    • When you had the custom-cut glass, were any marks left from the glass fabrication process? If so, was the Marin County glass company skilled at placing them so they didn’t show?
    • Were you satisfied with the work the glass company did? Why or why not?
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  • Review Your Options
    Find and Hire a Good Glass Company in Marin County

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    Before hiring a good glass company in Marin County, it’s important to consider the following questions.

    • Is the Marin glass company properly licensed by the state of California with a glazing contractor’s license?
    • Does the local glass company demonstrate concern about proper glass installation techniques?
    • Does the Marin County glaziers / glass company demonstrate a commitment to training their employees?
    • Can the glass company clearly explain the benefit of each recommendation it makes?
    • Does the glass company provide the specific kind of glass that you need?
    • Does the glass company offer the level of customization that you need? For example, will it cut custom sizes? If you want artwork in your cabinet doors, is that available from the glass company?
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  • How To Work With
    Before You Hire a Marin County Glass Company

    Take the time to do a little homework before you hire your Marin County glass company. You need to decide what you’re looking for and which companies can supply it. Once you’ve identified your basic need, think about all the questions you have.

    Prepare before speaking with your Marin County glass professional. You or your glass contractor should know the dimensions of the replacement glass you need or how many pieces of new glass you’ll need. If you are looking at new glass for doors, you should know if they are interior or exterior. If you need custom work for a shower enclosure, tabletop, or mirror, know the dimensions you need.

    Verify the company’s training policy and ask what credentials they hold and what standards they follow. For glass installations, you will need a glazing contractor, which means they need a California license C17.

    Once You’ve Found Your Marin County Glass Company
    Once you’ve decided on your Marin County glass company, keep the communication open and clear. Consider your own role. Make sure that everyone involved understands their own roles. Are you just choosing what you like and allowing your Marin County glass contractor to handle the details of measurement and installation? Or are you making yourself responsible for the success of your new or replacement glass?

    No matter where your glass installation project is happening in Marin County, whether in San Anselmo, San Rafael, Novato, Larkspur, Fairfax, Tiburon, Corte Madera, or Mill Valley, confusion about responsibilities, which stems from poor communication, is one of the most certain ways to have a frustrating project.

    What exactly do you expect from the Marin County glass company? Are they only providing the new glass or replacement glass? Or are they also installing it? Or is your own contractor doing the glass installation? What are the provisions if the glass plates get damaged during transit or installation?

    You must get a written estimate and contract from the Marin County glass company. There should be clear information on the materials to be provided, any installation labor, if it is provided, timelines for delivery, and details of who will be working on the project if subcontractors are involved.

    Steps to Take to Make the Glass Installation Job Go Along More Smoothly
    The job will run more smoothly with a few assists from you. Make yourself available as necessary. Your glass repair contractor will probably not need you to be present for the entire glass installation, but they may need you to be present to review the new glass, inspect the damage and accept the glass repair services. Similarly, whenever construction is being done on your house, you should always be available to answer your glass contractor’s questions and respond to their questions promptly to prevent unnecessary delays.

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  • Be a Good Customer
    How Can You Be a Good Glass Company Customer?

    It’s the glass company’s responsibility put in quality glass using the best possible installation techniques. But you play a big part in the success of your glass company, too. Here are a few simple steps you can take to be a good customer when hiring a Marin County glass company.

    • Be clear and upfront with the glass company. Let them know what you want from your glass company, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
    • Remember, a friendly smile goes a long way!
    • Before you hire a glass company in Marin County, restate your expectations and goals, and reiterate to the glass company representative your understanding of the agreement. Most problems with local glass companies occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
    • Ask your glass company if you should call to check on the progress or if he will call you with updates.
    • Be sure your service representative has a phone number where they can reach you at all times while they’re installing the glass. The work will move along more smoothly if your glass company can reach you for any necessary updates, questions or work authorizations.
    • When your contractor contacts you, return calls promptly to keep the glass company on schedule.
    • Pay for the glass company’s work promptly.

    Why would you want to be a good customer? Glass companies in Marin County appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check The Work
Check the Marin County Glass Company's Work Against Invoice

Use your written contract or invoice to verify that the materials and labor were delivered as specified to your house, whether in San Anselmo, San Rafael, Novato, Mill Valley, Larkspur, or Belvedere. If the glass company is only providing the new glass or replacement glass, make sure the delivered glass is what you ordered, that all the pieces are there, and that it was delivered on time.

If the Marin County glass company is also providing labor for glass installation services, be sure the installation is completed as promised. If not, be sure there are written changes that capture the variances from the design. Check that the timeline was maintained, or that there are written agreements that the timeline will vary from the original.

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Written Warranties
Ask Your Marin County Glass Company for Warranties

Be aware that both new glass and workmanship for glass installation or glazier services should come with a warranty. Check to see how long the warranties last and what they cover and what they exclude. Whether the new glass and glass installation techniques come from one source or from different sources, you need to check the workmanship’s warranty as well.

Find out if your new glass warranty is available only at the local glass shop, or if there is a network of local glass shops that participate. You may want to find out if the warranty transfers if ownership of your home or the item. When it comes to labor warranties, many glass contractors in Marin County will give a one-year warranty on their workmanship. California has laws that, depending on the problem, will apply for a longer period. For example, if physical harm is caused by improper workmanship, there is a virtually unlimited amount of time to ask for redress.

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Top 10 Requests
Top Service Requests

You can find a surprising number of uses for glass. You may find you need glass for residential projects, for commercial buildings, for your car, for optical projects, for medical and even for defense industry projects. No matter the kind of glass you need, you will find a glass company to suit you. You may have to head out for a little search in Marin County, taking yourself from San Anselmo, San Rafael, Mill Valley, Larkspur, or Novato, or to other areas like Belvedere or Sausalito. But in the end, you should be able to find a glass company that supplies just the glass you need decorative, insulating, or for any application you can think of.

Precision Glass
Precisely ground glass, with a specific thickness and surface roughness is used in an array of products. From vision optics, to medical devices, even to the infrared and night-vision goggles used by the military all require very specially ground glass.

New Front Door Glass
You may want glass sliding doors to open out onto a patio or deck. Or you may want a mostly wooden door, with some glass set into the door. This glass may be clear glass, or you may opt for tinted or art glass for your door. The options are really limited by your imagination.

New Cabinet Door Glass
Cabinets house both precious and ordinary items. Some want clear glass for cabinet doors, so that the treasures inside are displayed. Others opt for colored glass or stained glass, or other decorative ways to make the cabinet itself a work of art.

Insulating Glass
We often ask that our structural glass provide insulation. We want windows that will keep any heat or cooling inside, rather than allowing it to dissipate through a single pane of glass. The glass industry has developed special windows that meet this need, often by sandwiching an air space between layers of glass. Such windows also work to insulate us from noise transmission.

Mirrors
Mirrors run throughout our houses and businesses. Of course, you can always get a kit and silver a pane of glass yourself, but it’s so much easier to seek out an experienced mirror maker and get exactly what you want.

Glass Repairs in Marin County
Glass repair is the repair of cracks, chips or other flaws in existing glass surfaces. Many glass contractors in Marin County offer glass repair services. This is often much less expensive than new glass or total glass replacement.

Decorative Glass
Decorative glass is usually used for display. It may be freestanding pieces like blown glass vases, bowls, sculptures, or the like. Or decorative glass may be found incorporated into windows, doors, or cabinets as stained or etched glass. You may be a glassblower yourself and looking for tools or classes on how to improve you glassblowing technique.

Replacement Glass
Replacement glass can be installed by a local glazier or glass company in Marin County.

Tabletops
Beautiful tables can be wrought from glass tops set into frames of wood or metal, or other materials. Tabletops sometimes need replacing, too, if they are scratched or otherwise damaged.

New Window Glass / Replacement Window Glass
New windows will allow you to replace cracked, shattered, broken, or outdated windows. Sometimes you change only the pane of glass. Other times, you may replace the glass and frame, since newer, more effective windows that provide better insulation are available.

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Glossary Of Terms
Glossary of Glass Terms

Considering how critical glass in its many forms is to us, we should be able to talk with our glass companies about exactly what we want. Use the glossary to help you understand some of the terms your glass merchant may use that you may not be familiar with yet.

The more technical your glass needs, the more precise your vocabulary is likely to get. These terms are most useful for residential glass company customers.

acrylic
A thermoplastic occasionally used for glazing. It is shatter resistance, weather resistance, and gives good clarity.

air infiltration
Refers to the air that is able to enter a building through windows, doors, cracks.

annealed glass
Normal glass that has not been treated to improve durability or shatter-resistance.

bay window
Refers to a set of three or more individual windows that project from a building at different angles.

bead
Refers to a material used as a compound or sealant that keeps the glass in position.

bed
The material – compound or sealant – that us used to attach the glass to the frame or sash. I tis usually the first step in setting the glass.

Also known as: bedding

block
A device used to help the glass keep in position.

buttering
Putting a sealant or other compound on a glass surface prior to placing the glass in position.

butyl
Synthetic rubber used to seal.

casement
A casement refers to a glass that is longer vertically than it is horizontally. A casement window often opens to the outside, sometimes to the inside.

CFM
A measurement of the flow of air

Also known as: cubic feet per minute

compatibility
Refers to the ability for two materials or more to be in close, permanent association for an unspecified length of time without harming each other.

conduction
Refers to the transfer of heat from a warm surface through a material to a cool surface.

convection
Refers to the transfer of heat through moving air or fluid.

CFR
A measure of the ability to avoid the creation of water through the meeting of warm and cool on one surface.

Also known as: Condensation Resistance Factor

desiccant
A material used to absorb moisture; in a window, it would be used in the air space between layers of glass.

double glazing
Refers to two layers of glass that surround a cavity filled with air. Double-glazing is used to prevent heat transfer and noise transmission.

Also known as: double glazed

double-hung window
A window that has two parts operating in the same frame. The upper and lower halves can both move up and down.

glazing
Refers to installing glass into a frame.

Also known as: glaziers

float glass
Glass that is created by floating the molten glass material on a bed of metal. It has a brilliance that matches sheet glass without any polishing or grinding.

laminated glass
Laminated glass consists of layers of glass combined by layers of clear plastic. When broken, the glass clings to the plastic. Useful for sound reduction and overhead installations.

lite
Refers to a layer or pane of glass.

mullion
A structure that connects windows or patio doors.

prime window
A window put in during the first part of the construction; it forms a integral piece of the structure.

rabbet
Refers to am L-shaped, two-sided recess in a frame or sash designed for the glass to fit into.

sash
In a window, the glass and the framing pieces attached directly to the glass.

spandrel glass
A kind of glass that is strengthened through heating and which has a coating of colored ceramic on the surface.

tempered glass
Tempered glass is glass that has been strengthened through heating. One advantage is that on breaking, the bits are small, rounded pieces instead of the sharp shards of normal glass. It is often used for entrance doors, patio doors, and wherever safety is a concern.

trombe wall
A concrete wall covered in glass that us used to passively collect and store heat. The heat can then radiate either outdoors or to the interior.

U-value
The U-value is a measurement of how well components used in buildings conduct heat. It is usually used to refer to a window’s ability to retain the indoor heating or cooling. A lower number is more desirable.

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Frequently Asked Questions
FAQ for Local Plate Glass Installation Companies

Q: Why choose a Diamond Certified Glass?
A: Diamond Certified helps you choose a glass company with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only glass companies rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified glass company.

Q: When replacing my windshield or other auto glass, what is OE or OEE glass?
A: OE refers to “original equipment”, while OEE is an “original equipment equivalent. The OE is what comes with your vehicle, installed by the manufacturer. Though, of course, the vehicle manufacturer may source parts such as windshields from other companies, even in the original vehicle. An OEE glass will be of the same quality as the originally installed part, but it may be from a different manufacturer.

Q: What is AGRSS?

A: AGRSS is now called the Auto Glass Safety Council. It is an organization that was developed to help achieve safe auto glass replacement. The Auto Glass Safety Council is an accredited American National Standards Institute (ANSI) standards creation organization, which means it is allowed to define standards to ensure the best education and procedures, as well as product evaluation in the field of auto glass replacement. The ARGSS standard defines the best practices for the industry. You would want to look for auto glass replacement companies who are aware of it and comply with it.

Q: Why is there water on the interior of my windows?
A: We are talking here about the water that forms on the interior side of a window, not any water that may form between the panes of a multi-pane window. The water is condensation from the reaction of cold air outside and warm air inside. Often, the condensation results because the interior humidity has been raised to take account of the dryer air that the cold brings. Reducing the humidity in the house should reduce the condensation.

Q: There is water between the panes of my double-glazed window. Is that a problem?
A: Double-glazed windows consist of layers of glass surrounding a cavity. Sometimes the cavity is filled with gas, other times with air and possibly a desiccant to dry out any moisture that may happen. If the moisture is in a place that you cannot reach it to clean it, this means that the seal between the window layers is no longer holding, and the windows should be replaced.

Q: When do I have to get the glass for my new shower?
A: Although when you get the glass for your new shower will vary based on your circumstances, it is often one of last pieces you get for your bathroom. Once the bathroom is mostly done, one approach is to measure the spaces where you will need the shower doors, then go to a glass company with the specification. The glass company will help you choose your glass – there is clear glass, but you might want to choose one of the more opaque styles of glass. Your glass company will also work with you to determine if you want any special edging on your glass. The specifications are then sent off to a manufacturer, and the glass is produced, ready to be installed. Of course, your contractor may do some of this work for you. But generally, you can leave glass selection till close to the end of your bathroom design and installation.

Q: What is Low-E?
A: Low-E refers to low-emittance. A low-emittance coating can be applied to glass and is almost invisible. The coating reduces the ability of heat to radiate through the glass. Thus, the glass admits plenty of light but not plenty of heat.

Q: If only one side of a dual-pane window is broken, why do I have replace the whole thing?
A: Dual-pane windows operate and are manufactured as a unit. The two sheets of glass are separated by a space. The space includes a desiccant to trap moisture. If even one side of the glass is broken, the unit is no longer a unit, the desiccant can absorb so much water that it becomes useless. Whenever any component of a dual-pane window is compromised – from glass to seal – the entire unit is compromised.

Q: Can you cut tempered glass?
A: The short answer to this question is no. If you try to cut tempered glass – because you have the wrong size, for example, the glass will shatter. Some claim that you can heat the glass to return it to its annealed state – the state it had before it was originally tempered, cut the glass, then re-temper the glass. .

Q: What is a panoramic roof?
A: Car makers are developing a panoramic roof. It is like a sun roof, but much larger. It brings light into the car. Some liken the panoramic roof in the car to the concept of indoor-outdoor living in the home. The panoramic roof brings the outdoors into the car’s cabin. In Europe, the panoramic roof is often fixed – it does not open. However, car makers have discovered that in America, buyers expect the panoramic roof to open.

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