Diamond Certified Video Reports

Fremont Foreign Auto in Diamond Certified Company Profile

Fremont Foreign Auto - Diamond Certified Video Profile - video transcript

[Music] Hi, I'm Eduardo Pora from Freemont Foreign Auto here in Fremont, California. Here in Fremont Foreign Auto, the services we offer for our customers are maintenance. It's very important, okay? Repairs, breaking down, computer diagnostic, air conditioning repairs, um, anything your car needs, it will help you. We service all auto makers, including the Audi, BMW, Mercedes, the German in general. But also, we take care of the Hondas, Toyotas, the Japanese in general, American cars as well. Diagnostics Fremont foral started about 58 years ago. I work here for 5 years, and 24 years ago, I bought the place. For my xbs, it was the best decision I ever made. Um, from one door, now we are eight double doors, and we have 13 lifts. And I have about 14 employees. And I wake up every morning very happy to come to work. Recently, we had a customer very happy with our service because he went to the dealer and the dealer wants to sell him a motor and replacement on the engine and ended up to be a PCV valve because it was an oil consumption. Uh, we replaced this PVC valve on a Germany car, as we call the oil separator that will resolve it. Fixed the oil consumption, and he's a very happy customer here at Fremont Foreign Auto. I have about 10 technicians, and every single one has a different gift. And um, I assign them for different problems. Um, we do have Alex and Merwin; their specialty is diagnostic computers. Um, also, I have Andre; he's really good on performance. Um, and his skill is really high on the older cars, but also he takes care of the regular maintenance on the cars. And then he's right now doing a timing change on the Land Rover. Um, I have my brother Tino; he's really good on BMWs. I mean, it's a point. We assign each car for a different technician because they're good at it. They don't have to think about it; they just do it. When you need repairs, maintenance on your car, I, you, you bring it to Fremont Foreign Auto because we'll take care of you, okay? Based on you, we treat the customers like a family, which is very important these days. Just briefly, one time someone told me 24 years ago because he saw me spend time with the customer, interacting with you guys. He told me, says your business will not succeed because you spend too much time with your customer. And there we go, from 115 customers on a database, I have more than 5,000. That says all. I mean, I do like to spend time with you, expand it, why. And also, after your car is being maintained or repaired, we always save the old parts and I'll show it to you. You will learn what it's in ail to replace or maintain your car.