Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Community Home Builders Rated Highest in Quality?

Photo: Sigura Construction, Inc. (2013)

You are the customer. If your goal is to choose a community home builder that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified community building contractor. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated community home builder and developer

You are the customer. If your goal is to choose a community home builder that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified community building contractor. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated community home builder and developer and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you'll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you'll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

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SELECTED PHOTOS FROM THESE TOP RATED COMPANIES

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INDUSTRY INFORMATION AND RESEARCHED ARTICLES BY THE DIAMOND CERTIFIED RESOURCE

  • Kohler

  • Andersen

  • CertainTeed

  • Grohe

  • Hansgrohe

  • Milgard

  • JELD-WEN

condominium developments
custom condominiums
custom housing units
subdivision development
green housing units
mixed-use buildings
real estate housing units
community developments

home floor plans
kitchen designs
design-build services
luxury home renovations
home remodeling services
tenant improvements
commercial building construction
bathroom renovations

Alviso
Blossom Valley
Campbell
Coyote
Cupertino
East Palo Alto
Gilroy
Holy City
Los Altos
Los Altos Hills
Los Gatos
Milpitas
Monte Sereno
Monte Vista
Morgan Hill
Mountain View
Mt Hamilton
New Almaden
Palo Alto
Permanente
Redwood Estates
San Jose
San Martin
Santa Clara
Saratoga
Stanford
Sunnyvale

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Contractors State License Board (CSLB) (http://www.cslb.ca.gov/)
California Department of Consumer Affairs (DCA) (www.dca.ca.gov)
American Subcontractors Association (ASA) (http://www.assaonline.com/)
Better Business Bureau (BBB) (www.bbb.com)
California Building Industry Association (CBIA) (http://www.cbia.org/)
Home Builders Association of Northern California (HBANC) (http://www.hbanc.org/)
National Association of Home Builders (NAHB) (http://www.nahb.org/)
North Coast Builders Exchange (NCBE) (http://www.ncbeonline.com/)

Know What You Want
Think About the Community Home Construction Services You Need

Before you begin your search for a community home building contractor in Santa Clara County, including those in and around Sunnyvale, San Jose, Campbell, Gilroy, Morgan Hill, think about what you want to accomplish and your end goals for the project. By picturing the end result, you may get some clarity regarding the contractor you'll choose.

 

 

Use the following questions to get started in your search.

  1. Do I want a Diamond Certified community home construction company that is rated best in quality and backed by the Diamond Certified Performance Guarantee?
  2. What type of community home building project am I considering? (A spec home, a custom home I can have a say in, a home within a ready-built community, a home within a neighborhood with added amenities, etc.)
  3. Do I want a home that is already built, or do I want a say in the design and construction planning?
  4. What are my specific requirements or needs for this project?
  5. What is my budget for the new community home project?
  6. Am I the only one in charge of this project, or is there a team of people with whom I'll need to coordinate?
  7. What personal and professional characteristics am I looking for in my Santa Clara County community home builder? (Reliability, honesty, quality, value, experience, skill, etc.)
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What To Ask In Person
Meet with Community Contractors in Person

When you have a smaller list of the best Santa Clara County community home contractors, it's time to invite the standouts to your existing facility or lot to see the location and discuss the project. This gives you a chance to get a feel for the contractor in person and to allow them to see the area and the scope of work.

This part of the process is very important. You'll likely be working with the contractor for many weeks and months to come, so it's key that you are able to coordinate and cooperate. You don't need to be best friends with your contractor, but you should have a friendly working relationship that's built on mutual respect and a commitment to the project at hand.

Use the questions below to get you started. When interviewing community home builders in San Jose, Sunnyvale, Santa Clara, Mountain View and Milpitas and your part of Santa Clara County, it is wise to take notes so that you can recall which contractor best answered your questions and made you feel confident about the construction project.

  1. What is your vision for this project? (This can help you verify that the contractor's vision meets your own.)
  2. How long do you estimate this project will take from initial design through completion?
  3. How do you approach projects of this scope and size? (Method and approach are very important—pay attention to how each contractor plans to handle the project.)
  4. Will you work with any city or local ordinances or guidelines to ensure this project fits all code requirements?
  5. Do your community subdivisions offer any other amenities or perks that I should consider as part of my decision? (This may include pools, common areas, landscaping, homeowners associations, etc.)
  6. Do you have other projects you have completed that I can see from the street or visit in person?
  7. Will you give me recent customer references I can call? Preferably clients who hired you for work similar to my project?
  8. What types of warranties or guarantees do you offer? Will you put them in writing?
  9. Who is responsible for warranty repairs or work?
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  • What To Ask References
    Questions for Clients of Santa Clara County Community Home Builders

    It’s best to choose among Diamond Certified community home builders in San Jose, Santa Clara, Mountain View, Milpitas, Palo Alto, Cupertino, Gilroy, Campbell and Morgan Hill and your area of Santa Clara County because all certified companies have passed an in-depth ratings process that most other companies can’t pass.

    If you want quality from a community home builder in Santa Clara County and the greater Bay Area, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

    If you can’t find Diamond Certified community home builder within reach, you’ll have to do some research on your own. If you do, start by calling some references provided by your community home builder.

    Remember, though, that references provided to you by community home builders in Santa Clara County and your area are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

    If you do call references on your own, specifically ask for a list of the company’s 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied. Then interview those clients and ask them some questions about the company you're considering, including these:

    Were you satisfied with the community home construction services from _(company name)_?

    What was the type and scope of job they did for you? (Purchased a home on spec, created a custom home, coordinated to customize a built home, etc.)

    1. Did the Santa Clara County community home building company you hired complete the work on time?
    2. Did the contractor keep you up-to-date on the status of the project?
    3. Were they able to take your goals and wishes into account, or did you purchase a ready-built home?
    4. Were there unexpected costs? If so, what were they for and were they avoidable?
    5. If you live in San Martin, East Palo Alto, Los Gatos, Monte Sereno, Permanente or, did they charge extra for travel fees?
    6. Did the builders show up on time?
    7. Did they clean up after finishing the construction?
    8. If you build another community home facility in the future, would you hire this contractor again?
    9. Would you recommend this company to others?
    10. Can I visit your community home building to see the completed construction?
    11. What do you wish you had known before hiring this company or undergoing this project?
    12. What is the best thing about working with this community home contractor?
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  • Review Your Options
    Find and Hire Good Community Home Builders in Santa Clara County

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    Once your research is done, look back over your notes and think about your choices one more time before deciding on the best community home construction services in Santa Clara County for you.

    Consider the following questions as you choose among the community building contractors in Gilroy, Cupertino, Campbell, Palo Alto, Milpitas and the rest of Santa Clara County.

    1. Can the community home builders you've chosen meet your needs when it comes to design, budget, scheduling, construction, materials and other preferences and needs?
    2. Do the contractors display knowledge about community home building, the scope of the project, details about community home building and more? Can they recommend designs, products, details and construction methods that will best meet your needs and provide you with the best possible community living facility?
    3. Can the community home builders meet your budget requirements? Can they offer different solutions and products that offer good quality for a fair price?
    4. Do they guarantee their workmanship and materials?
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  • How To Work With
    Consider Your Needs While Weighing Your Options

    You have thought about what you want from your Santa Clara County community home builder, so you should already know what you want in a contractor. For some clients, this is a ready-built home in a beautiful new neighborhood. For others, this may be a custom home that you help create within the bounds of the contractor's plans and community vision. In either case, knowing what you want is the among the early decisions of many you will make before hiring the right company for you.

    It's also smart to know the budget, time line and any other wishes and expectations you have for the project. For example, you may have a limited budget to which you need to adhere, or you may have a tight time line in which you want to be in your new home. You may also have preferred locations or home size demands that must be met.

    Whether you live in Sunnyvale, San Jose, Campbell, Gilroy, Morgan Hill or another area of Santa Clara County, having a list of requirements and wishes can help you narrow down your choices in community home contractors and offered properties.

    How to Proceed in Your Search for a Community Home Contracting Company Near You
    The next step is to carefully interview the community home builders in Milpitas, Palo Alto, Cupertino, San Jose, Sunnyvale, Gilroy and your area, or the area in which you want to live. The interview questions in the articles above will get you started, and you can add your own specific questions to further personalize the interviews.

    It's smart to have a written wish list and list of questions, and it's also wise to take notes during your interviews. This way you will be able to present the same information to each of the builders and have a written record of what each company told you. If you interview more than one company (which is smart—aim for three to five companies so you can get a good feel for what is the norm in the industry), keeping a log of what each contractor said will help you keep straight which companies seemed to be the best fit for your needs.

    Once you have a short list of companies that can fit your needs, you'll want to meet in person with a representative from each of them to see what they can offer you. This is your chance to ask specific questions, see photographs or actual homes or lots that are available, and learn more about each company. This is also a chance for them to learn more about your goals and ask questions that clarify whether they can help you.

    Don't skip over this important step or rush through it. While you are probably in a hurry to find a new home, your choice in community home contractor will set the stage for the rest of the transaction, so weight your options carefully.

    Ask for a Comprehensive Contract
    Once your interviews are completed, you should have an idea of which Santa Clara County community home building company is best for you. Now, you'll want to make it official by meeting with the contractor or company representative and asking for a contract.

    Contracts will differ depending on the scope and scale of the agreement. For example, if you are having a custom home built to your specifications, the contract will be much more detailed and materials-focused than if you are purchasing a turn-key home. Or, if your contractor is making adjustments to the design or materials to meet your needs, your contract should reflect that agreement along with the sales details.

    A complete contract or estimate should include the price, start and end dates, and any special requests you’ve agreed upon with your contractor, whether you're buying a home in San Jose, Sunnyvale, Santa Clara, Mountain View and Milpitas, Saratoga, Stanford, Alviso, Coyote, Campbell, New Almaden, Monte Vista or another location. You’ll also want to confirm warranties or guarantees and make sure they’re in writing.

    Read through the estimate or contract and be sure you completely understand all terms and limitations before you sign it. The contract you sign with your Santa Clara County community home building company is binding, so never sign a blank or incomplete estimate.

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  • Be a Good Customer
    How Can You Be a Good Community Home Construction Company Customer?

    It's your contractor's responsibility to build quality homes using the best possible construction techniques. But you play a big part in the success of the work, too. Here are a few simple steps you can take to be a good customer when hiring a Santa Clara County community home builders in San Jose, Santa Clara, Mountain View, Milpitas, Palo Alto, Cupertino, Gilroy, Campbell and Morgan Hill and beyond.
     

    • Be clear and upfront with the community home builder. Let them know what you want, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
    • Remember, a friendly smile goes a long way!
    • Before you hire a community home builder in Santa Clara County, restate your expectations and goals, and reiterate to the company representative your understanding of the agreement. Most problems with local community home builders occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
    • Ask your contractor if you should call to check on the progress or if he will call you with updates.
    • Be sure your contractor has a phone number where they can reach you at all times while they’re working on your project. The work will move along more smoothly if your community home builder can reach you for any necessary updates, questions or work authorizations.
    • When your contractor contacts you, return calls promptly to keep the community home building process on schedule.
    • Pay for the work promptly.
       

    Why would you want to be a good customer? Community home builders in Santa Clara County appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved. 

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Check The Work
Review the Completed Construction with Your Community Home Builder

Whether your new building is located in Gilroy, Cupertino, Campbell, Palo Alto, Milpitas, Blossom Valley, Holy City, Los Altos Hills, Permanente, Redwood Estates or another area of Santa Clara County, your community home builder should give you a detailed invoice that lists every aspect of the job in line item form. They should also be willing to walk through the job with you and point out the work that was done and how it corresponds to the invoice.

If you have any questions about the work that was done, the items on the invoice, any discrepancies between the invoice and the actual work done or the actual work and the original agreement you signed, now is the time to ask. It can be hard to get some contractors back to the job once the work is completed and the final payment is received, so make sure the work matches your expectations and the invoice before you cut a final check.

Complete invoices from Santa Clara County community home construction companies should include the following:

  • The contractor's name, physical address and state license number.
  • A complete list of all work performed.
  • An itemized list of all materials used.
  • The total cost for the community home building services, including the itemized amount charged for labor.
  • A written explanation of any warranties or guarantees provided by the product manufacturers and the builders.
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Written Warranties
Written Warranties Protect You and Your New Home

Warranties and guarantees provided by Santa Clara County community home contractors protect you and your investment. That's why it's vital to get proof of any warranties or guarantees offered by your contractor and to understand how to redeem the warranty in the event of a product failure, problems with workmanship, or other issues.

Ask your contractor for proof of warranty before they leave the job for the final time, and get clarification on any items you don't understand. The following items should be included in any written guarantee document given to you by contractors in Sunnyvale, San Jose, Campbell, Gilroy, Morgan Hill or the rest of Santa Clara County:

  • The Santa Clara County community home contractor's name, physical address and state license number.
  • A description of what exactly the warranty covers. This should include whether the contractor will repair or replace any faulty materials or workmanship.
  • Any exclusions must be explicitly stated.
  • Your responsibility in the case of a problem and what you need to do in order to redeem the warranty.
  • How long the warranty is valid, and whether it expires on a specific day or is prorated (meaning, the warranty coverage and amount owed for repair or replacement diminishes over time).
  • If the warranty coverage is transferable to the new owner if you sell the home or commercial building in which the work was done.
  • Any actions on your part that may invalidate the warranty.
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Top 10 Requests
Services You Can Expect from Santa Clara County Community Home Builders

What can local home builders provide for you in terms of services and benefits? The following are some services and offerings you can expect to find when you hire Santa Clara County community home builders or purchase a home from a neighborhood developer near you.

Community Home Construction Bids
A bid is a contractor's good-faith estimate of the entire cost of building or providing a new home. Bids, also known as estimates, are usually provided before the client makes a decision, as the bid plays a major part in the contractor selection process. Bids provided to you by community home contractors in Milpitas, Palo Alto, Cupertino, San Jose, Sunnyvale, Gilroy and the rest of Santa Clara County should include the expected start and end dates, materials, cost and other details.

Custom Home Designs
Custom home designs are unique to homes and created to fit homeowner needs. Custom homes often include details requested by homeowners, or materials and items that make living easier or more convenient. Custom homes may also be built on spec, but include unique details such as custom cabinetry, built-ins, and other items.

Community Home Plans in Santa Clara County
Custom community home plans are based on the needs of the clients buying the home. These may be plans drawn up before the home is built for a specific client, or plans for renovating or adding custom features to an existing spec house. Community home builders in San Jose, Sunnyvale, Santa Clara, Mountain View and Milpitas and beyond can create customized plans to fit any needs.

Design-Bid-Build Services for Neighborhood Construction
In this type of community home construction, design and construction services are contracted by a single contractor or business known as the design-build contractor. This contractor works with the client to design the home, bids for the services, and then builds the home as designed.

Green Community Homes
Green communities and green-built community homes are built with an emphasis on sustainability, maximizing natural resources, and efficient and ecologically-responsible design and construction techniques. Green communities and neighborhoods may also include efficient landscaping, efficient lighting, smaller yards, low-water plantings, and other green features.

High-End Community Homes
High-end homes are luxurious houses located in affluent communities, including in-demand areas of San Jose, Santa Clara, Mountain View, Milpitas, Palo Alto, Cupertino, Gilroy, Campbell and Morgan Hill and throughout Santa Clara County. The high-end status is determined by location, property entry, architecture, décor, amenities, grounds, and more. These communities are often built to appeal to a specific clientele who are likely to expect customized homes with detail and luxury amenities.

Spec Community Home Construction
Spec homes are built without a particular buyer or homeowner in mind. These homes are built with features that will appeal to many buyers and then sold after construction is completed. Community homes and communities built to spec are all built at the same time and sold to buyers after completion.

Turn-Key Community Homes
Community homes that are completed and ready to move into upon purchase are known as turn-key homes. This is one major reason people purchase new homes built by local community home builders—new, customized homes that don't require repairs or renovations before move-in.

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Glossary Of Terms
Glossary of Home Building Terms

bid
A bid is a contractor's good-faith estimate of the entire cost of building or providing a new home. Bids, also known as estimates, are usually provided before the client makes a decision, as the bid plays a major part in the contractor selection process. Bids should include the expected start and end dates, materials, cost and other details.

Also known as: estimates, community home construction bid

community home builder
Community home builders are contractors who specialize in constructing neighborhoods or multiple homes at the same time.

Also known as: community home contractor, neighborhood builder, neighborhood contractor

custom home designs
Custom home designs are unique to the home. Custom homes often include details requested by homeowners, or materials and items that make living easier or more convenient. Custom homes may also be built on spec, but include unique details such as custom cabinetry, built-ins, and other items.

Also known as: custom homes, custom community homes

custom community home plans
Custom community home plans are based on the needs of the clients buying the home. These may be plans drawn up before the home is built for a specific client, or plans for renovating or adding custom features to an existing spec house.

Also known as: custom community homes, customized home plans

design-bid-build services
In this type of community home construction, design and construction services are contracted by a single contractor or business known as the design-build contractor. This contractor works with the client to design the home, bids for the services, and then builds the home as designed.

Also known as: design-build community homes

estimate
An initial bid that lists the anticipated costs and expenses of a community-built home. An estimate should include itemized costs for labor and materials.

Also known as: bid, community home estimate

green communities
Green communities and green-built community homes are built with an emphasis on sustainability, maximizing natural resources, and efficient and ecologically-responsible design and construction techniques. Green communities and neighborhoods may also include efficient landscaping, efficient lighting, smaller yards, low-water plantings, and other green features.

Also known as: efficient community homes, green homes, eco-friendly community homes

high-end community homes
High-end homes are luxurious houses located in affluent communities. The high-end status is determined by location, property entry, architecture, décor, amenities, grounds, and more. These communities are often built to appeal to a specific clientele who are likely to expect customized homes with detail and luxury amenities.

Also known as: luxury community homes, high end homes

spec community homes
Spec homes are built without a particular buyer or homeowner in mind. These homes are built with features that will appeal to many buyers and then sold after construction is completed. Community homes and communities built to spec are all built at the same time and sold to buyers after completion.

Also known as: community homes on spec

subcontractors
Subcontractors are construction professionals hired by construction companies to perform specific tasks or complete work for the contractor. Some community home builders hire subcontractors to complete certain phases of the job, including plumbing, heating and cooling, electrical and finish work. Sub-contractors should be qualified and carefully vetted to ensure a quality finished home.

Also known as: subs

turn-key community homes
Community homes that are completed and ready to move into upon purchase are known as turn-key homes. This is one major reason people purchase new homes built by local community home builders—new, customized homes that don't require repairs or renovations before move-in.

Also known as: turnkey homes, turn-key homes

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Frequently Asked Questions
FAQ For Community Home Contractors

Q: Why choose Diamond Certified community home builders?
A: Diamond Certified helps you choose a community home builder with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only community home builder rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified community home builder  near you.

Q: What are the benefits of building or buying a home through a community home contractor?
A: Community home contractors build custom homes in subdivisions and other housing groups, usually close together in a neighborhood. These homes are often built large enough to accommodate families and with special or luxury features to make living easier or more enjoyable. The homes may be built in neighborhoods that include pools, common spaces or other community perks, or they may be more like stand-alone single homes without any built-in neighborhood benefits. Buyers choose community-built homes because they often come with custom features at a great value. Others like the fact that many community development homes have smaller yards and, therefore, less upkeep. The community feel and cohesive neighborhood look is also an attractive feature to buyers who want to maximize neighborhood curb appeal and avoid communities that have old or unkempt homes. Subdivisions of community-built homes are usually very attractive, with coordinating homes of similar size and features, carefully-planned streets and driveways, and a neat and customized feel.

Q: Which services can local community home contractors provide for me?
A: Community home builders may complete subdivision construction and sales, individual home construction, custom home construction, community spec home construction, ready-made neighborhoods, neighborhood amenities, high-value home construction. Many community home builders build homes on spec, or without a specific client in mind. These companies create beautiful custom homes that appeal to many buyers and then offer the completed homes for sale. These homes may include luxury or other amenities that set them apart from other homes on the market to draw in buyers who want a new, turn-key home that's ready to move into. Others work with a realtor or sell lots on which to construct custom homes for clients. Clients may have a say in or control over the design, construction, finish materials and other features of the home depending on the way the contractor operates.

Q: Can I find a home built by a community contractor that is turn-key?
A: Turn-key homes are those that are completed and fully ready to move into. These homes don't require any renovations, repairs or changes before moving in. Many community home builders build homes and even entire neighborhoods on spec and sell them as-is and ready to inhabit. Some contractors offer the option for buyers to customize their homes, but most homes are move-in ready.

Q: Can homes built by a community home contractor have custom details and a luxury feel?
A: Many community home builders create homes with customized details that will attract buyers. These can include built-ins, high-end materials, luxury appliances, gourmet kitchens and other features for which new homeowners are looking.

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