Diamond Certified Company Report

Replicated Grass Systems

Diamond Certified Company Report

Replicated Grass Systems

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 41 VERIFIED CUSTOMERS i

Lauren M.

VERIFIED Replicated Grass Systems CUSTOMER

1 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would give them 10's across the board. They were very professional, helped with the whole design aspect, and everything looks great.

They were just very professional overall.

Garen I.

VERIFIED Replicated Grass Systems CUSTOMER

2 of 41

Quality 9
9 10
Loyalty Yes
CRITIQUE

Very polite

They got the job done quickly.

Katherine T.

VERIFIED Replicated Grass Systems CUSTOMER

3 of 41

Quality 10
10 10
Loyalty Yes
CRITIQUE

The are very knowledgeable and can pretty much put turf anywhere you want.

They were quick, had good recommendations, and kept things really professional.

Read All 41 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Replicated Grass Systems installs premium synthetic grass products for residential and commercial customers throughout California. The company designs and creates its own exclusive products, which allows it to provide its clients with natural looking and luxurious synthetic grass.

Owner Steve Dixon says Replicated Grass Systems’ ability to create highly realistic products has allowed it to build a loyal clientele base. “There aren’t a lot of differences between most mainstream synthetic grass products, so the fact that we take things a step further by creating products that replicate real grass really sets us apart. Our customers know that our beautiful products, in combination with our superior installation method, will result in grass systems that look and perform better over time.”

Replicated Grass Systems prioritizes quality during every phase of the installation process, which Mr. Dixon says is crucial for ensuring positive results. “Our installers are incentivized to make sure there aren’t any quality issues, so if they see something that may be an issue, they’ll take care of it right away. Everyone who works here is continually trying to improve on our already outstanding methods, which have been perfected through Ron [Grosjean, co-owner]’s and my 25 years of combined industry experience.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Replicated Grass Systems

COMPANY CONTACT
Service AREA

Alameda County
Contra Costa County
Marin County
San Francisco
Santa Clara County
San Mateo County
Santa Cruz County

SERVICES PERFORMED

Synthetic Grass Installation
Play Areas
Pet Areas
Putting Greens

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Replicated Grass Systems

A recent synthetic grass installation project by Replicated Grass Systems

Company Profile

Replicated Grass Systems installs premium synthetic grass products for residential and commercial customers throughout California. The company designs and creates its own exclusive products, which allows it to provide its clients with natural looking and luxurious synthetic grass.

Owner Steve Dixon says Replicated Grass Systems’ ability to create highly realistic products has allowed it to build a loyal clientele base. “There aren’t a lot of differences between most mainstream synthetic grass products, so the fact that we take things a step further by creating products that replicate real grass really sets us apart. Our customers know that our beautiful products, in combination with our superior installation method, will result in grass systems that look and perform better over time.”

Replicated Grass Systems prioritizes quality during every phase of the installation process, which Mr. Dixon says is crucial for ensuring positive results. “Our installers are incentivized to make sure there aren’t any quality issues, so if they see something that may be an issue, they’ll take care of it right away. Everyone who works here is continually trying to improve on our already outstanding methods, which have been perfected through Ron [Grosjean, co-owner]’s and my 25 years of combined industry experience.”

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Company Philosophy

“Customer satisfaction is very important to us, so we take the time to ensure each client is happy with the entire process and feels like they got the best value available. We’re tremendously proud of the products and services we offer, and we want that to reflect in everything we do.”

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Comparative Summary

Artificial grass companies are always looking for ways to differentiate themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. In addition to its Diamond Certified status, Replicated Grass Systems sets itself apart by acting as both the manufacturer and the installer for every project, which greatly simplifies the process for its customers. “We’ve developed our own line of synthetic grass that’s more realistic and luxurious than our competitors’ products,” says owner Steve Dixon. “By combining that with our thorough installation techniques, we’re able to give our clients the best possible value for their investments.”

Unlike less experienced artificial grass companies that use inferior installation methods in an effort to reduce their operating costs, Replicated Grass Systems goes the extra mile to ensure the long-term durability of each installation. “For example, rather than using a sand infill to weigh down the grass and keep it in place, we actually nail the product down, which makes it much harder to pull up,” explains Mr. Dixon. “This method also eliminates drawbacks like weeds and odors from pet urine, which our clients really appreciate.”

Another distinguishing attribute of Replicated Grass Systems is its dedication to quality control in every aspect of its operations. “We thoroughly train our installers and incentivize them to perform flawless installations, and we’re constantly reviewing our methods to make sure they’re being properly utilized,” says Mr. Dixon. “Also, each of our crew leaders has been with us for several years, so they know the quality of workmanship we expect.”

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Industry Info

When choosing a synthetic grass product, make sure you’re getting the most cutting-edge technology available.

“Homeowners are often unaware of the full scope of their artificial grass options,” says Steve Dixon, owner of Replicated Grass Systems in Hayward. “Often, they’ll get a handful of samples from a company and assume that’s all there is. That’s why it’s important to do your due diligence and learn what’s available on the market.”

Mr. Dixon says artificial grass technology has improved at a rapid pace over the past decade, resulting in cutting-edge products that maximize comfort and performance. “There are a lot of new technologies in the industry, some of which pertain to the sports industry and some of which pertain to the landscaping industry. These technologies are focused on improving both the aesthetic and practical attributes of artificial grass.”

Here are some attributes these cutting-edge technologies have brought to today’s synthetic grass products:

  • Better resilience that enables fibers to rebound better after being stepped on
  • Better resistance to fading from UV exposure
  • Reduced heat absorption from the sun
  • Improved comfort and softness underfoot
  • Reduced static electricity for playground areas (achieved via carbon fibers that are tufted into the product)
  • Improved permeability with backings

Keep in mind that different synthetic grass products are designed to accentuate certain attributes, so you’ll want to consider factors like purpose and environment when making your choice. For example, if you have pets that will urinate on the grass, permeability should be a priority. If you’re designing a play area for your children, look for a product that reduces heat absorption and static electricity. If you want to walk around barefoot on your grass, aesthetics like fiber softness should be at the top of your list. By determining your priorities and working with a top rated synthetic grass installer, you can find a product that will fulfill your specific needs.

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Frequently Asked Questions

Q: How much will it cost to complete my project?
A: It depends on the size of the project, the materials, and job-specific factors like location and site accessibility. To give a ballpark figure, a standard installation typically costs between $11 and $14 per square foot. We’re happy to meet with you, assess all pertinent factors and provide you with a specific estimate.

Q: Are your products safe for kids and pets?
A: Yes. All the products we install have been inspected by a third-party independent testing agency and are guaranteed to be free of harmful toxins and metals.

Q: What sort of maintenance will my synthetic lawn require after installation?
A: In general, artificial lawns require virtually zero maintenance, especially when compared to natural lawns. However, certain factors may warrant a little more maintenance. For example, if you have large trees surrounding the area, you may need to sweep or vacuum regularly. Also, if you have pets, you may need to use neutralizing cleaner on your synthetic lawn every so often.

Q: Is there a particular time of year that’s best to have synthetic grass installed?
A: Not necessarily. The rain can bring its challenges for installation, but there’s no reason you can’t have it done during the winter or any other time of year.

Q: Will artificial grass increase my property value?
A: Yes. Since it’s a water-saving feature and requires no landscape maintenance, there’s a substantial cost savings attached to it that’s passed on to the next homeowner.

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SELECTED PHOTOS FROM Replicated Grass Systems

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Replicated Grass Systems WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Replicated Grass Systems
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 41 VERIFIED CUSTOMERS i

Lauren M.

VERIFIED Replicated Grass Systems CUSTOMER

1 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

I would give them 10's across the board. They were very professional, helped with the whole design aspect, and everything looks great.

They were just very professional overall.

Arif J.

VERIFIED Replicated Grass Systems CUSTOMER

2 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

I recommend them.

They did a good job.

Sam N.

VERIFIED Replicated Grass Systems CUSTOMER

3 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

I thought they were really informative and had lots of different selections and looks. They were professional and helped us a lot.

They were accommodating and didn't pressure us into anything.

Rebecca S.

VERIFIED Replicated Grass Systems CUSTOMER

4 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

Highly recommend them, we enjoy the grass everyday.

The work quality

Jacqueline J.

VERIFIED Replicated Grass Systems CUSTOMER

5 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

I would say to use them. They are some of the best around.

Everything

Mike S.

VERIFIED Replicated Grass Systems CUSTOMER

6 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

Use them if you need quality fake grass.

The price versus the quality

Dave P.

VERIFIED Replicated Grass Systems CUSTOMER

7 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

Quality products

The product quality versus the pricing is pretty unheard of.

Patricia C.

VERIFIED Replicated Grass Systems CUSTOMER

8 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

Well, I would just say that we have had a good experience and that they were very professional.

They were professional, very professional.

Cliff W.

VERIFIED Replicated Grass Systems CUSTOMER

9 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

Use them. They do a good job.

They were affordable and competitive.

Derek K.

VERIFIED Replicated Grass Systems CUSTOMER

10 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them. They are not the cheapest around, but you get what you pay for.

I don't know honestly. The quality stood out the most.

Tiana B.

VERIFIED Replicated Grass Systems CUSTOMER

11 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

I would say they do a really good job.

The product they have is better than most.

Don G.

VERIFIED Replicated Grass Systems CUSTOMER

12 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

Use them. They are top of the line.

The product and people

Steve S.

VERIFIED Replicated Grass Systems CUSTOMER

13 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

I think you have to see some of their work to believe it, honestly.

The amazing quality of work

Jennifer S.

VERIFIED Replicated Grass Systems CUSTOMER

14 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

100%, I would recommend them.

They are professional and follow through with their word.

Lorene B.

VERIFIED Replicated Grass Systems CUSTOMER

15 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

They were easy to work with, very professional, and we enjoyed working with everyone.

They made sure we were 100% satisfied.

Barbara L.

VERIFIED Replicated Grass Systems CUSTOMER

16 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

Great products and professional employees

They followed through with everything they told us.

Tim B.

VERIFIED Replicated Grass Systems CUSTOMER

17 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

I have mentioned their work before. I thought they did a great job.

They were very informative.

Darin K.

VERIFIED Replicated Grass Systems CUSTOMER

18 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

Very, very professional, the guy who originally came out, I forget his name, was very efficient and made sure he understood what we wanted, why we wanted it, and really consulted us. I liked that better than just being sold on price.

The end result

Adam L.

VERIFIED Replicated Grass Systems CUSTOMER

19 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

Five stars all around, I would recommend them to anyone for any project. They replied to all of my questions, never avoided my calls or texts, and just really did a great job.

The communication

Judy A.

VERIFIED Replicated Grass Systems CUSTOMER

20 of 41

Quality 10
10
Loyalty Yes
CRITIQUE

From quote to finish, these guys were quick and they did an amazing job.

Steve is very involved in his business and he is local.

Read All 41 Survey Responses at Ratings View

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