Question 1

How do you charge for your work?

Accepted Answer

We prefer to charge for time and materials, but we can also do fixed pricing if that works better for you.

Question 2

Can you help me with code repairs and permits?

Accepted Answer

Yes. We adhere to all codes when doing our repairs and installations, and we’ll get all of the necessary permits for you.

Question 3

Can I troubleshoot a power outage myself?

Accepted Answer

If you have a power outage somewhere in your home, the first things you should check are your circuit breaker and GFCI outlets. That can save you a service call and it’s usually a simple fix—all you have to do is flip the circuit breaker or press the GFCI reset buttons. However, if you experience power outages on a regular basis, you should call us so we can find out if there’s a bigger problem.

Question 4

Will my power be out for multiple days while you work?

Accepted Answer

No. If we’re working in your home over the course of several days, we’ll always turn your power back on before we leave at the end of each day.

Question 5

Will you protect my home while you work?

Accepted Answer

Absolutely. We’ll put down drop cloths and plastic in all the work areas, and we’ll use vacuums to keep dust to a minimum whenever we need to cut holes.

Question 6

Can you install home automation products?

Accepted Answer

Yes. Right now, you can control more than half of your home’s systems using automation, and there are new technological advancements coming out all the time.

Question 7

What is electrification?

Accepted Answer

Electrification is a huge push in our industry right now, especially in the Bay Area. Essentially, it means making all home appliances and systems electric, which lowers your CO2 emissions to help with climate change. That’s the main goal, but you can also offset the cost of running electrical appliances by installing solar and battery backups.

Question 8

What are heat pumps?

Accepted Answer

Heat pumps transfer thermal energy using a refrigeration cycle. They’re becoming very popular because they can be used in water heaters, washers, dryers and HVAC systems to save money on electric bills. We can help you determine if heat pumps would be a good fit for your home and lifestyle.

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