Elevated Comfort

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Elevated Comfort
89 SURVEYS
SINCE NOVEMBER 2025
CERT 2901

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89
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Surveyed
Customer Loyalty
Customer Satisfaction
Helpful Expertise

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Elevated Comfort
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Elevated Comfort

Heating & Air Conditioning
|
Marin  Napa  Sonoma Counties
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1 CONSECUTIVE YEAR

Diamond Certified Researched Articles on Elevated Comfort

researched article

An Elevated Comfort technician works on a client’s furnace.

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Elevated Comfort provides a wide range of HVAC services for residential clients in Sonoma, Marin and Napa Counties. In addition to installing and repairing heating and air conditioning systems made by industry leaders like Mitsubishi and Lennox, the family-owned company has special expertise with ductless mini splits, whole house air purification systems and other products that are designed to improve indoor air quality.

Owner Matthew McDonald credits much of Elevated Comfort’s success to its strong customer service culture. “Our focus has always been on the customer, and that carries through to our entire team and trickles down to each job,” he says. “By setting high expectations for our work and always striving to exceed them, we’re able to make sure every client receives top-tier service.”

Elevated Comfort prioritizes quality control in every aspect of its operations, which Mr. McDonald says is crucial for ensuring the best possible results. “We don’t just assume a prior installation was done correctly—we run our own load calculations and check the sizing of the ducts to confirm the new system will work properly. Our attention to detail ensures our installations will perform reliably for years to come.”

Diamond Certified Researched Capabilities on Elevated Comfort

Service Area

serving area
Sonoma County
Marin County
Napa County
Serving Sonoma, Marin and Napa Counties

Main Services

Heating & Air Conditioning
  • Ac Tune Ups
  • Air Conditioner Repair
  • Air Conditioning
  • Commercial Air Conditioning
  • Ductless Heating And Cooling Systems
  • Furnace Repair
  • Heat Pump Repair
  • Heating
  • Hvac Installation
  • Hvac Replacement
  • Mini Splits
  • Water Heater Repair

Additional Services

null

Company Info

Hours
Mon
07:00 am - 08:00 pm
Tue
07:00 am - 08:00 pm
Wed
07:00 am - 08:00 pm
Thu
07:00 am - 08:00 pm
Fri
07:00 am - 08:00 pm
Sat
07:00 am - 08:00 pm
Sun
08:00 am - 07:00 pm
Closed
Contact
Elevated Comfort

Capabilities Table

Company Name
Elevated Comfort
Managers
Matthew McDonald, Owner
Years in Industry
16 (Manager)
# of Employees
32
License
1073860
Memberships
Rohnert Park Chamber of Commerce, Santa Rosa Metro Chamber, San Rafael Chamber of Commerce
Founded
2021
Payment Accepted
american express,
discover,
mastercard,
visa

Key Factors

Select Photos From Elevated Comfort

1 of 38Picture of Elevated Comfort prioritizes customer satisfaction on every project. - Elevated Comfort
Elevated Comfort prioritizes customer satisfaction on every project.
Picture of Elevated Comfort prioritizes customer satisfaction on every project. - Elevated Comfort
Picture of Elevated Comfort installed this Mitsubishi mini-split. The ability of these systems to precisely control the temperature are a great solution for challenging rooms, such as those with large windows or vaulted ceilings. - Elevated Comfort
Picture of Elevated Comfort installed this brand-new high efficiency heat pump for a client in Santa Rosa. The company built a custom box to ensure the unit was correctly supported and level with sufficient drainage. - Elevated Comfort
Picture of An Elevated Comfort technician gets ready to perform maintenance on this heat pump unit. Organization and training are the hallmarks of the company’s technicians. - Elevated Comfort
Picture of Elevated Comfort installed this Mitsubishi heat pump condenser in a challenging location. The company prides itself on its project planning and careful execution. - Elevated Comfort
Picture of This duct found under a home had an improperly sealed connection from the original installation, which allowed dust and debris to enter and be distributed throughout the home. Elevated Comfort replaced the affected section of ducting, ensuring higher air quality and better system performance. - Elevated Comfort

Diamond Certified Expert Contributor Advice & Tips

Chris Dimmitt is an executive specialist at Elevated Comfort, a Diamond Certified company. He can be reached at (707) 335-8929 or christophe@goelevatedcomfort.com.

Chris Dimmitt is an executive specialist at Elevated Comfort, a Diamond Certified company. He can be reached at (707) 335-8929 or christophe@goelevatedcomfort.com.

Chris Dimmitt: Turning Complexity Into Clarity

By Caitlyn Stair, Diamond Certified Research Reporter

Chris Dimmitt’s path into the HVAC industry wasn’t traditional. Before entering the trade in late 2020, he spent seven years working at REI, where he specialized in inventory management. That experience unexpectedly laid the groundwork for his future career. “As people in my field often say, ‘Widgets are widgets,’” he offers. “If they have numbers, you can track them, so it doesn’t really matter what they do.”

Chris tra...

Read Full Article - Chris Dimmitt: Turning Complexity Into Clarity

Elevated Comfort Website and External Feeds

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Elevated Comfort Ratings and Survey Responses (reviews)

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Elevated Comfort
89 SURVEYS
  • 4.7
  • star image
  • star image
  • star image
  • star image
  • star image
SINCE NOVEMBER 2025
CERT 2901

Diamond Certified Ratings Dashboard

Customer Satisfaction

Customer Loyalty

Helpful Expertise

Company Credentials

  • Liability Insurance
  • Business Practices
  • Current Complaint File
  • Workers Compensation
  • License Verification
  • Legal & Finance
Elevated Comfort

Based in Cotati, CA

4.7 avg. star score from 89 Verified Customer Phone Survey Responses

(Reviews: Scroll down to read them.)

Our surveys of only verified real customers produce the country’s most accurate ratings of local companies. Elevated Comfort scored Highest in Quality and Helpful Expertise and passed the credential-based checks to earn Diamond Certified.

A Star Equivalent Score is calculated for each verified customer rating by weighting the 1–10 Quality score, the YES/NO Loyalty (intent to return) score and the YES/NO Helpful Expertise score. If Helpful Expertise wasn’t surveyed or didn’t apply, it’s simply not shown.