Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Cabinet Companies Rated Highest in Quality?

Photo: Napa Valley Cabinet Company (2017)

Only the best cabinet companies in Napa County have earned the Diamond Certified award by scoring Highest in Quality in the most accurate and rigorous ratings process anywhere. You’ll never be fooled by fake reviews, since all research is performed by live telephone interviews that verify only real customers are surveyed. Most companies can’t pass this test. That’s why you’ll feel confident when you choose a Diamond Certified cabinet company listed below. Simply click on the name of a Diamond Certified company below to read ratings results, informational articles and verbatim customer survey responses.

Thousands of customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program cuts out mediocre and poorly performing companies. If you want quality, you’ll have confidence in choosing Diamond Certified companies. And you’re backed by the Diamond Certified Performance Guarantee.

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DIAMOND CERTIFIED EXPERT CONTRIBUTORS IN THE Napa County – Cabinets CATEGORY

Dawn Fore is an 18-year veteran of the cabinet industry and owner of Napa Valley Cabinet Company, a Diamond Certified company. She can be reached at (707) 584-6668 or by email.

Dawn Fore

diamond certified contributor profile and expert article

Dawn Fore: An Unexpected Career

By James Florence, Diamond Certified Resource Reporter

NAPA — Dawn Fore never planned on becoming a professional cabinet designer, but after filling in at the business of a family friend, that’s exactly what happened. “It was a fluke, really,” she says. “My dad’s friend owned a cabinet shop, and when his designer had to go on leave due to a family emergency, I was asked if I could fill in temporarily. At the time, I was working for the school district’s athletics department—I must have been on spring break because I was available, so I agreed to help. I ended up having a lot of fun with it. When it became apparent that the former designer wasn’t going to return, Mike, the owner, offered me a full-time position. I had pretty much fallen in love with cabinet design at that point, so I took it.”

Despite jumping in with no prior experience, it didn’t take Dawn long to get up to speed in her new livelihood. “Fortunately, I had a great trainer in Mike, who was very supportive and encouraging,” she recounts. “I found that I really had a knack for laying out kitchen cabinetry, and I started taking classes to further my education.” When Mike unexpectedly passed away six years later, Dawn found herself at a professional crossroads. “At that point, my dad suggested I open my own shop and see if DeWils, Mike’s main cabinet manufacturer, would follow me. I had a good relationship with them and they were really happy to still have a trustworthy dealer in the area, so it worked out.”

Today, as owner of Napa Valley Cabinet Company, Dawn says her favorite part of her job is the creative process. “I hand-draft every design before it goes to the auto program, which is a very Zen experience for me. Like any artist, I love sitting down to a blank piece of paper, letting the creative juices flow and seeing where my inspiration takes me.”

A resident of Napa (where she lives with her two children, Craig and Kiley), Dawn devotes most of her time outside of work to her family. “Being a single mom, I stay pretty busy with my kids, driving them to sports and other extracurricular activities,” she affirms. “Also, my parents are elderly, so I help them out a lot.” When she gets a chance to relax, Dawn enjoys spending time with friends and reading. “I enjoy science fiction books, but I also read a lot about my trade. For me, it’s more of a hobby than a job, so I stay interested in it even when I’m off the clock.”

In regard to her professional career, Dawn attributes her high rate of customer satisfaction to a willingness to listen. “I make it a point not to design with my ego,” she explains. “I think it’s more important to listen to the client and make sure I’m meeting their expectations. If I show them my design and it’s not what they’re looking for, it doesn’t hurt my feelings—I’ll happily change it. At the end of the day, it’s going to be in their home, so I want to make sure it’s exactly the way they want it.”

When asked the first thing she’d do if she were to retire tomorrow, Dawn says she likely wouldn’t. “Like I said, this is more of a hobby than a job for me—I love doing this and don’t see myself retiring. However, if we’re speaking hypothetically and money was no object, I would probably find the perfect island getaway where I could spend my days reading on my Kindle and staring out at turquoise-blue water.”

Ask Me Anything!

Q: What’s your favorite kind of food?
A: Mexican.

Q: What’s your favorite local restaurant?
A: Villa Corona Taco Bar in Napa.

Q: Reality TV or documentaries?
A: Documentaries.

Q: If you could travel anywhere in the world, where would you go?
A: New Zealand.

Q: If you could transport yourself to any fictional world, where would you go?
A: The “Star Trek” universe. Teleportation, eating food out of a machine in the wall, starvation and disease wiped out…seems like a pretty good place to live.

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Assessing Cabinet Construction Quality

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NAPA — When looking at cabinets, you may notice a lot of them look the same. For example, every cabinet manufacturer nowadays has a painted shaker-style cabinet on the market. However, despite the apparent similarities, all cabinets are not created equal. At… Read more

Expert Video Tip

Video: Assessing Cabinet Construction Quality

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Complete Video Transcription:

NAPA — Host, Sarah Rutan: While cabinets often look the same on the outside, a closer assessment can reveal hidden differences in quality. Today we’re in Napa with… Read more

SELECTED PHOTOS FROM THESE TOP RATED COMPANIES

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INDUSTRY INFORMATION AND RESEARCHED ARTICLES BY THE DIAMOND CERTIFIED RESOURCE

INDUSTRY INFORMATION - Napa County – Cabinets
  • Ultracraft

  • Mid Continent Cabinetry

  • Cabinetry by Diamond

  • Cambria

  • Best Bath Systems

  • Huntwood Custom Cabinetry

  • Decora Cabinets

  • DeWils Custom Cabinets

  • Waypoint Living Spaces

Know What You Want
Knowing What You Want in a Napa Cabinet Company

With cabinets, some things are more costly than others to change later.  Before you select cabinets to install in your home in Napa County, including the towns of Angwin, Deer Park, Oakville, Pope Valley, and Rutherford, there are many factors to consider.

Ask yourself the following questions to gain some perspective:

  • What do you think about the overall look and feel – layout, countertops, flooring, lighting, cooking, cabinets, sink capacity?
  • How much traffic usually flows through the area?
  • How much use will the room get? Is the strength of granite important, or will a laminate be adequate?
  • Do the countertops need to be extra wide or include arches? Will something simple work just as well?
  • Who sits around in the kitchen? Would an island, breakfast bar, or conversation corner be needed?
  • What is a sensible cabinetry package for your budget?  Do you think you need a higher-end wood like cherry, or will a more simple maple or oak package with lots of extra storage options be better fit for you?
  • Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Guarantee?
  • What area of the home do you spend the most time? Remember to think of ease-of-use and functionality.
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What To Ask In Person
Questions to Ask in Person to Napa County Cabinet Makers

Next, you can interview local cabinet makers in Napa County, including the major cities of Napa, American Canyon, St. Helena, Calistoga, and Yountville.

Questions you may want to ask the cabinetry company include:

  • What are finishes are available for the new cabinets I’m considering?
  • Will the new cabinets be finished on the site or in the shop?
    Most cabinet makers prefer shop finished cabinets. There are many conditions on a job site that can lead to problems with finishes. Good sprayed finishes include varnish and lacquer.
  • How are the slide out shelves and drawers made?
    Dove-tailed drawers are the standard when it comes to strength.  Also solid wood sides are the best, but make sure it is not stapled MDF.  In fact, no MDF should be in the cabinets at all. 
  • What hardware will be used in the cabinets?
    With good hardware you will find yourself opening and closing cabinet doors just for fun or maybe to show your friends.  Ask if you can see a sample – slide if back and forth or open it.  With doors, there are soft close features so they won’t bang. If you get quality hardware, it will last much longer.
  • What are my doors made out of? What will the style be?
    There are all types of style – raised panel, Shaker, etc. Cabinet positioning is referred to as inset or overlay.  The inset doors are in line with the face of the frame.  The overlay doors will overlap the face of the frames.  If you get confused about style, a consultation with a cabinet maker will help. As for material, if you want long life solid wood is the best choice.  As for design, remember that the taller and wider the door, the more likely the door could warp.  One of the beauties of wood is that being a natural material it can move.
  • Will the cabinet make the design drawings and the  shop drawings or will I do that?
    This is one characteristic where cabinet design can make or break the feel and usefulness of your cabinets, particularly in the kitchen.  It is highly recommend that you get input by a professional on this subject.  Where you put pots and pans, linens, silverware, the dishwasher, sink etc can be exciting, but it can be overwhelming.  You can be as detailed as you want to be!  So find out who needs to supply this cabinet information.
  • What is behind the cabinet doors?
    This can be tricky because when you approve a drawing, many times the number of shelves or slide out drawers or trash bin receivers, and many other items are left out.  Make sure you know what is included.
  • How will the cabinetry be assembled?
    Normally, dadoes, a groove in the side of the case to accept top or bottom, for the strength and pocket screws for the face frames will be sufficient.  Cheaply stapled cases with no glue will easily fall apart.
  • How long does the cabinet maker or cabinet company think it will take to make and install the cabinetry?
  • Is the installation included in the cost?
    The installation of the cabinets is a big factor, and it is usually preferred for the cabinet maker to install.  This way any mistakes or adjustments will be their responsibility. Also remember to ask if the knobs and pulls will be installed by them also.
  • What materials will you use in making cabinetry for my home?
    Plywood for the cases and solid hardwood for the face frames are a definite must for durability.

All the time it takes to choose the right cabinets for your home will be well worth the usefulness. So on this cabinet purchase, make sure you relax and enjoy the process and beauty of selecting your own an amazing set of cabinets.

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  • What To Ask References
    Learning about Previous Customer’s Experiences with Napa County Cabinet Companies

    It’s best to select a Diamond Certified cabinet maker because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality from cabinets in Napa County, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies.

    And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

    If you can’t find a Diamond Certified cabinet company within reach, you’ll have to do some research on your own. If you do, it’s wise to call some references provided by local cabinetmakers.

    Keep in mind, though, that references provided to you by the cabinet company are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

    If you do call references on your own, specifically ask for a list of the company’s ten most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

    • If you live in a smaller towns such as Angwin, Deer Park or Oakville, did they charge extra to travel to your home?
    • Did the company show up on time?
    • Did they clean up after completing the job?
    • When you need new cabinets in the future, will you consider hiring this cabinet maker again?
    • Would you recommend this cabinet company to your friends and family?
    • Were you satisfied with the services from _(cabinet company name)_?
    • What type of cabinets did they do for you (i.e. custom cabinets, garage cabinets, wood cabinets, glass cabinets, wall cabinets, specialty cabinets, cabinets for kitchens)?
    • Did the cabinet company you hired finish the work on time?
    • Did the contractor keep you up-to-date with the status of the project? Or did you have to call in order to get information?
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  • Review Your Options
    Choosing the Right Cabinet Company for You

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    Your choice of a cabinet company is an important concern. More expensive companies do not necessarily offer better value. On the same token, inexpensive companies may not provide the service that you want.

    It’s important to understand that every cabinet company will build the cabinets a little differently. Some will be able to customize their approach to your needs a little better. Ask for a specific cleaning checklist of exactly what your cabinet will include.

    Before making a final decision on the best cabinet company in Napa County for you, it’s important to consider the following questions.

    • Can a cabinet contractor in Napa County provide your requirements for scheduling and customer service?
    • Is the cabinet company devoted to your satisfaction?
    • Does the cabinetry company excel in kitchen cabinetry, bathroom cabinets, storage cabinets, or cabinet doors?
    • What are the billing practices of the cabinet company?
    • When was the last time rates were raised? It is important to understand how often the costs of the company are raised so that you are not surprised in the future by unexpected increases.
    • What does the cabinet company offer that is specific to my needs?
    • Is the cabinet company bonded and insured?
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  • How To Work With
    Considerations Before Signing a Contract with a Cabinetry Company in Napa County

    Napa County cabinet professionals you trust for regular or one-time only cabinet services should give you peace of mind.

    First, you will want to meet with the cabinet company representative and explain the services you are wanting.

    Be as detailed as possible, and remember: the representative should never rush you. It’s important to answer their questions and listen to their suggestions and observations, just as it’s important for them to listen to you and answer your questions.

    Ask for an explanation if you don’t understand what the cabinet representative is telling you or if they are using language and terms you can’t understand. You should completely comprehend the services offered, policies, fees and guarantees before you sign an agreement or leave the shop.

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  • Be a Good Customer
    Keys to Being a Good Cabinetry Customer

    It’s the cabinet company’s responsibility put in quality cabinets using the finest possible installation techniques. But you play a big part in the success of your cabinets, too.

    Here are a few simple steps you can take to be a good customer when hiring an Napa County cabinet shop, in the major cities of Napa, American Canyon, St. Helena, Calistoga, and Yountville.

    • Ask your cabinet representative if you should call to check on the progress or if he will call you with updates.
    • Be sure your service representative has a phone number where they can reach you at all times while they’re building and installing cabinets. The work will move along more smoothly if your cabinet representative can reach you for updates, questions or work authorizations.
    • When your contractor contacts you, return calls promptly to keep the cabinets on schedule.
    • Pay for the cabinets work promptly.
    • Be clear and upfront with the cabinet company. Let them know what you want from your cabinets, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
    • Remember, a friendly smile goes a long way!

    Before you hire a cabinet builder in Napa County, restate your expectations and goals, and reiterate to the cabinet representative your understanding of the agreement. Most problems with local cabinet companies occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.

    Why would you want to be a good customer? Cabinet companies in Napa County gain customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check The Work
Compare the Completed Cabinet Work with the Invoice

When the cabinets are completed, most good Napa County cabinet builders will give you a written invoice that details the completed work.

This invoice usually includes:

  • An itemized list of all the cabinets and the  supplies purchased.
  • The total cost for cabinet services, including the amount due for labor.
  • Any applicable warrantees or guarantees provided by the cabinet manufacturers and the company.
  • The contractor’s name, physical address and license number.
  • A list of all services performed.

It’s wise to compare the completed work to what was promised on the written invoice. Ask your company representative to walk through the job site with you and show you the work. Check what was done against the invoice. During the walk-through, ask if there are any special instructions for maintaining your new cabinets. If you have questions about the work that was done or the materials used, this is the time to ask.

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Written Warranties
Written Warranties for Local Cabinet Makers in Napa County

Most good cabinet contractors offer some type of warranty on their work or on the materials they’ve used. All warranty details should be provided to you in writing during the contract phase or at the completion of the job.

This written warranty information should include the following:

  • Terms, limitations and exclusions on the cabinets, materials and workmanship.
  • If the warranties are transferrable to the new owner if you sell your home.
  • The contractor’s name and physical address.
  • What products and services are covered. This should also include whether the contractor will replace or repair your cabinets in the event of a product failure.
  • Your responsibility if you place a warranty claim (i.e., if you have to pay for labor or materials, or if you are required to pay a prorated amount).
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Top 10 Requests
Top Cabinet Company Service Requests

Cabinet makers in Napa County provide all types of cabinet construction services. However, some services are more common than others.

The following are the most familiar requests for cabinet companies.

Cabinet Doors
These doors are barriers for opening and closing cabinets. Cabinet doors come in many different styles.

Kitchen Cabinets
Various styles of cupboards or cabinets for kitchens.

Used Kitchen Cabinets
Cabinets that have been taken out of a house that are still in good condition. These can be used again and are more economical for the buyer.

Pantry Cabinet
Cabinets for the small room or closet, usually off the kitchen. The pantry is where food, tableware, linens, and similar items are stored.

Furniture Cabinets
Cabinets that can be used as furniture.

Office Cabinets         
Cabinets that are intended for use in an office.

Medicine Cabinets
Cabinet that holds medicines and toiletries. The medicine cabinet is usually in the bathroom.

Built In Cabinets
Cabinets that are built in, that is constructed  as part of a larger unit; not detachable.

Bathroom Cabinets
A bathroom cabinet is a cabinet in the bathroom. It is often placed above a sink or toilet and is made to hold hygiene products, toiletries, and medications.

Unfinished Kitchen Cabinets
Cabinets for kitchens that are available for purchase that are “ready to finish”.  These require you to paint or stain them on your own after purchase.

 

Top Cabinetry Brand Requests

  • American Woodmark
  • Aristokraft Cabinetry
  • Armstrong Cabinets
  • KraftMaid Cabinetry
  • MasterBrand Cabinets
  • Medallion Cabinetry
  • Merillat Cabinetry
  • Thomasville Home Cabinetry
  • Yorktowne Home Cabinetry
  • Wellborn Kitchen Cabinets
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