Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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Diamond certified companies are top rated and guaranteed

Why Trust Diamond Certified Artificial Turf Companies Rated Highest in Quality?

You are the customer. If your goal is to choose an artificial turf company that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified artificial lawn company. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated synthetic grass installer and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you’ll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you’ll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

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Eric Beresford-Wood is a 11-year veteran of the synthetic turf industry and owner of Diamond Greens, a Diamond Certified company. He can be reached at (925) 265-8850 or by email.

Eric Beresford-Wood

diamond certified contributor profile and expert article

Eric Beresford-Wood: Turf’s Up

By James Florence, Diamond Certified Resource Reporter

LAFAYETTE — As a former sod farmer, Eric Beresford-Wood gradually made the transition from organic to synthetic turf. Now, he’s helping homeowners throughout the Bay Area do the same in their landscapes. “Several years ago, I had a sod farm where I grew regular turf,” he explains. “As a way to supplement my inventory, I started getting into synthetic turf. After a while, I decided to quit growing sod and focus solely on synthetic products. It just made sense, especially considering the water conservation benefits.”

Today, as owner of Diamond Greens, Eric has no regrets about shifting his professional emphasis. “Synthetic turf has become a lot more mainstream over the last 10 years, and as a result, our business has really picked up,” he affirms. “Not only has synthetic turf become more socially acceptable as a landscaping alternative, the prices have also come down a bit, so it’s more affordable. It’s definitely a specialized industry, but we’ve reached a point where we’re able to stay busy all year.”

A resident of Lafayette (where he lives with his wife, Helene, and their three children), Eric considers the Bay Area an ideal place to live, especially considering his hobbies. “My two main hobbies outside of work are long-distance trail running and kite surfing, and the Bay Area is perfect for both,” he says. “We have some of the best wind in all of Northern California, as well as plenty of great running trails.” When he’s not running or surfing, Eric enjoys reading, watching movies and spending time with his family.

In his life and career, Eric espouses the importance of considering the long term. “I believe tomorrow will be a reflection of how I live today, so I try to live my best today possible,” he explains. “When it comes to my job, that means never taking shortcuts or doing anything that could potentially lead to problems later. I just try to be as honest and upfront as I can and do my best to deliver on my promises.”

When asked the first thing he’d do if he were to retire tomorrow, Eric says he’d lace up his running shoes. “I’d start training for the Western States Endurance Run, which is a 100-mile ultramarathon through the Sierra Nevada. I’ve always wanted to get into long-distance running, but I don’t really have enough time for the kind of training it requires. So, if I suddenly had some extra time, I’d definitely go for it.”

Ask Me Anything!

Q: What’s your favorite book?
A: I have several, including “Dune” by Frank Herbert, “The Mote in God’s Eye” by Larry Niven and Jerry Pournelle, and “Atlas Shrugged” by Ayn Rand.

Q: What’s your favorite snack?
A: Greek yogurt.

Q: What’s one website you visit on a daily basis?
A: Craigslist. I’m always on the lookout for new equipment for my business.

Q: Do you collect anything?
A: I collect antique coins, books and old chests.

Q: What’s your favorite season?
A: Summer, just because I’m more of a warm, sunny weather kind of person.

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Considerations for Choosing Synthetic Turf


LAFAYETTE — It’s commonly thought that all synthetic turf is the same, but in reality, there are a variety of designs for different applications. That’s why, when choosing a synthetic turf product, it’s important to consider how it’s going to be used.… Read more

Expert Video Tip

Video: Synthetic Turf Options

Complete Video Transcription:

LAFAYETTE — Host, Sarah Rutan: You might assume all synthetic turf is the same, but there are actually different styles for different applications. Today we’re in Lafayette with… Read more

Jason Webb is owner of Artificial Grass Pros, a Diamond Certified company since 2014. He can be reached at (925) 201-6193 or by email.

Jason Webb

diamond certified contributor profile and expert article

Jason Webb: Turf Impressions

By James Florence, Diamond Certified Resource Reporter

SAN RAMON — When Jason Webb started working in the home improvement industry, he was handling a broad range of projects, but when an opportunity arose to cater to a niche market, he couldn’t resist. “Initially, this company was a building and landscaping firm,” he explains. “In 2006, a client asked us to install a synthetic lawn, and when we started doing research, we realized there wasn’t a service-oriented contracting firm that specialized in synthetic turf. Essentially, we saw a void that needed to be filled, so in 2009, we narrowed our focus from general building and landscaping to solely installing synthetic turf.”

Today, as owner of Artificial Grass Pros, Jason says his favorite part of his job is watching the rapid transformations that take place in his clients’ yards. “I really enjoy being able to make a big change in a relatively fast manner. In most other industries, it takes a while to get that ‘wow’ factor, but in this line of work, we’re able to do it in a period of two to four days.”

A Bay Area native, Jason expresses his appreciation for life in Danville, where he resides with his wife, Lauren, and their daughter, Savannah. “I love being part of and having the support of my community,” he says. “Our company sponsors local organizations like Little League baseball and donates turf to batting cages around town, and we really enjoy giving back to the community in those ways.”

Outside of work, Jason engages in a variety of pastimes, from off-road and water sports to performing maintenance on his property. “We have some acreage that needs a lot of upkeep, plus we have horses, chickens and miniature donkeys, so working around the property is kind of my therapy,” he says. “I also like working on my vintage cars. I have a 1973 Toyota Land Cruiser that I take four-wheeling, a 1953 Chevrolet pickup and a 1947 Dodge hay truck, so I spend a fair amount of time keeping those vehicles maintained.”

In regard to his life and career, Jason believes personal integrity is a crucial component of true success. “Whether in your personal life or your business, I think it’s important to conduct all things in an honest manner,” he says. “That way, at the end of the day, you can go to sleep knowing you did the best you could and treated everybody right.”

When asked the first thing he’d do if he could retire tomorrow, Jason says he’d spend some quality time at home before embarking on his next entrepreneurial endeavor. “I’m sure most people say they’d fly away to a far-off land, but honestly, I would love a week to just be at home so I could relax with my family and get some things done around my property. After that, I’d probably look into starting a new business. I’ve always wanted to open an old-fashioned country store, with a big front porch where kids could hang out with their sodas, just like the good old days.”

Ask Me Anything!

Q: What’s your favorite local restaurant?
A: Alamo Cafe in Alamo.

Q: What were you most known for in high school?
A: Entertaining people. I guess you could say I was the class clown.

Q: Who makes you laugh?
A: Jeff Dunham.

Q: Do you collect anything?
A: Antiques.

Q: Who’s your favorite movie monster?
A: King Kong.

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How to Avoid Damaging Your Synthetic Lawn


SAN RAMON — In an effort to conserve water, many California homeowners are converting their lawns into more water-wise landscapes. In addition to drought-tolerant landscaping methods, one option that’s steadily growing in popularity is synthetic lawns. These lawns offer the… Read more

Expert Video Tip

Video: The Benefits of Synthetic Lawns

Complete Video Transcription:

SAN RAMON — Host, Sarah Rutan: If you’re tired of spending money and time on maintaining your lawn, it’s time to consider an alternative option. Today… Read more




  • Act Global

  • Challenger Industries

  • Control Products

  • FieldTurf

  • Sprinturf

  • GrassTex

  • Advanced Grass

  • Smart Turf

  • TigerTurf

Pregra Artificial Grass
Forever Lawn
SYNLawn Synthetic Grass
XGrass Synthetic Grass
Evergrass Artificial Turf
Better Than Real Artificial Grass
Waterless Grass Artificial Turf
EcoAlliance Artificial Lawn
ProGreen Turf Artificial Grass
Astro Turf Artificial Grass
Sprinturf Artificial Lawn
NovaGrass Synthetic Golf Course Turf
SafePlay Turf Artificial Grass
NewGrass Artificial Turf
AmeriTurf Artificial Grass
PolyTurf Artificial Grass
Heavenly Greens Synthetic Turf

artificial lawn
artificial soccer turf
artificial turf putting green
residential fake grass
commercial artificial grass
artificial grass sanitizing
artificial grass installation
artificial turf drainage
artificial football turf
synthetic turf field
artificial grass for dogs

Bay Point
Bethel Island
Discovery Bay
El Cerrito
El Sobrante
Hilltop Mall
Los Medanos
North Richmond
Pleasant Hill
Point Richmond
Port Chicago
Port Costa
Rheem Valley
San Pablo
San Ramon
Tara Hills
Vine Hill
Walnut Creek
Walnut Heights
West Pittsburg


American Society for Testing and Materials (ASTM) (www.astm.org)
Better Business Bureau (BBB) (http://www.bbb.com/)
Consumer Product Safety Commission (CPSC) (www.cpsc.gov)
Department of Consumer Affairs Contractor’s State Licensing Board (CSLB) (www.cslb.ca.gov)

Environmental Protection Agency (EPA) (www.epa.gov)
National Recreation & Park Association (NRPA) (www.nrpa.org)
Synthetic Turf Council (STC) (http://www.syntheticturfcouncil.org)
The Association of Synthetic Grass Installers (ASGI) (www.asgi.us)
The Lawn Institute (www.thelawninstitute.org)
Turfgrass Producers International (TPI) (www.turfgrasssod.org)


Know What You Want
What to ask yourself before starting a search for a Contra Costa County artificial turf company

You’ve read about the personal and environmental benefits of synthetic turf and now it is time to solidify the decision whether or not to install it on your property. Before you can begin researching the best companies to fit with your needs and desires, you need to truly come to a decision about whether you are ready to make the necessary investment in your home and take the leap onto the soft surface of synthetic turf.

Before looking for a Contra Costa County synthetic turf company, use the following questions as prompts to help you determine if you are ready to have synthetic turf be a part of your life. If you are completely honest with yourself, you should be ready to begin your search very soon after completing this internal survey.

  1. Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Guarantee?
  2. Am I ready to invest in my property through the installation of low-maintenance, highly usable synthetic turf?
  3. Do I want to increase the value of my property while decreasing the amount of money I spend on water and maintenance of my lawn now?
  4. Is it important to me to seek out recycled and recyclable synthetic turf?
  5. Am I able to budget for the initial cost of a synthetic turf design and installation?
  6. Would I be willing to finance the cost if a company offered me that option?
  7. Is my property set up that I could have the synthetic turf installed in increments (i.e. front yard one year, backyard the next, etc.)?
  8. What are the factors that are leading me to consider installing synthetic turf? Do I understand my own motivations so I can accurately describe my needs and expectations to a synthetic turf representative, should I begin the search for one?
  9. Do I have children or pets that will change the type of synthetic turf I look for?
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What To Ask In Person
Questions to ask Contra Costa County artificial turf companies in person

You’ve done extensive research over the phone and narrowed your decision to a few choice companies who exhibited the best fit. It is now time to visit each of those companies in person, whether they are in the bigger cities of Richmond, Walnut Creek, San Ramon, Brentwood and Pleasant Hill or the smaller towns of Bay Point, Clayton, Kensington, Port Costa and Walnut Heights.

Don’t be hesitant to bring a written list of these questions with you to an in-person interview. You want to make sure you get your questions answered as thoroughly as possible, especially as this is a crucial step in making your final decision on a Contra Costa County synthetic turf company. Use the following questions to help solidify your decision while interviewing turf representatives in person.

  1. Describe the process of installing your synthetic turf, from first consultation to follow-up visits.
  2. What size panels does your synthetic turf come in?
  3. Will you custom fit the turf to my space so that I am not paying for material I don’t need?
  4. Do you offer financing options?
  5. Will you work with me to develop a design and installation plan that fits my budget?
  6. Can you provide me with a list of locations where you have installed your product?
  7. Who is your oldest client and how long have they been with you? Are you willing to show me a picture of their turf now?
  8. What is your follow-up plan for immediate issues with installation or the product itself?
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  • What To Ask References
    Questions to ask Contra Costa County artificial turf companies’ references

    Deciding who to get your synthetic turf from and who to have it installed by can be difficult decisions. You want to make sure your lawn is as simple and enjoyable as synthetic turf can be. That’s why it is important to do good prior research before deciding on one company…and even better to choose a Diamond Certified synthetic turf business because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality from an artificial lawn installer in Contra Costa County and the greater Bay Area, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of real customers.

    If you can’t find a Diamond Certified synthetic turf manufacturer or distributor within reach, you’ll have to do some research on your own. If you do, it’s wise to call some references provided by your chosen synthetic turf company. Keep in mind, though, that references provided to you by your synthetic turf representative are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So a rep will likely give you a few customers to call that they know are satisfied.

    If you do call references on your own, ask for a list of the company’s 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

    1. What type of turf did you have this company install?
    2. Has the turf worn well since you’ve had it installed?
    3. Have you been satisfied with the turf’s permeability and drainage capacity since having it installed?
    4. If you have kids and/or pets, how have they enjoyed the turf you purchased from this company?
    5. Did this company provide adequate support and customer service throughout your synthetic turf installation?
    6. Was this company willing to sit down with you before beginning and work out a budget and/or payment plan for your synthetic turf installation?
    7. Were there any added charges along the way that surprised you?
    8. Did you receive advice or education on areas of synthetic turf that you did not understand? Were you pleased with how this was accomplished?
    9. Are you satisfied with their products and customer service?
    10. Would you/have you recommended this synthetic turf company?
    11. Would you purchase more items for your property’s landscape from this company?
    12. Will you continue to work with this synthetic turf company as further needs arise?
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  • Review Your Options
    Find and Hire a Reliable Artificial Turf Company in Contra Costa County

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    Your choice of a synthetic turf company will impact your landscape, property value and enjoyment of your outdoor space for many years to come. So before choosing the best synthetic turf company in Contra Costa County for you, it’s important to consider the following questions.

    1. How important is it to me that the synthetic turf company I choose be as environmentally mindful as they can be?
    2. What is the number of years guarantee I am willing to settle on?
    3. Is it essential that the company I pick manufacture their own turf or at least support local manufacturers?
    4. Do I understand the types of maintenance required for synthetic turf? Do I have a plan for this maintenance?
    5. Do I feel comfortable with the companies to whom I’ve narrowed my search to answer my questions honestly and provide as much information as possible to make my transition to synthetic turf an easy one?
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  • How To Work With
    What to Expect: Working With Your Contra Costa County Artificial Turf Company

    Now that you’ve located a synthetic turf company in Contra Costa County that you can feel good about, it’s time you were apprised of the process that should accompany a successful relationship between you and your chosen synthetic turf company, including those in the cities of Concord, Antioch, Pittsburg, Danville and Martinez. While not all turf companies work the same way, the following process should give you an idea as to how the reliable ones operate.

    • First, the consultation. Your synthetic turf company should visit your property to determine your needs, challenges and goals. You should receive a detailed list of recommendations from your turf representative after this meeting.
    • Second, the design. Your design should be as unique as you are, as unique as your home. The synthetic turf representative should work with you to develop a design that takes all aspects of the installation into consideration, including drainage issues, ground preparation, etc. At this point, if the company has more than one line of turfs available, your representative should make their case for the one they recommended and talk through the benefits and disadvantages of the other kinds. This part of the process is complete when you have a detailed design and budget in hand.
    • Third, the installation. This should begin with a thorough preparation of your property in order to lay the right groundwork for the actual turf to be laid. Drainage systems come next, followed by each layer of turf with adhesives between for a final smooth, level product of synthetic turf surfacing.
    • Last, the guarantee. You should not even consider a synthetic turf company that does not offer a comprehensive guarantee designed to keep you, the customer, completely satisfied. Your project is their responsibility, including any follow up concerns or issues you have with the design, installation or wearing down of your turf surface.

    As previously stated, not all synthetic turf companies work with exactly the same process, but you should measure quality treatment in whether or not each of these main needs are being served by your chosen synthetic turf representative.

    Issues and Your Contra Costa County Synthetic Turf Company
    A few fallacies exist in regards to synthetic turf and they are worth both knowing about and talking through with your synthetic turf representative. If you feel as though they are not being completely up front about these issues, you can find more information through the Synthetic Turf Council or The Association of Synthetic Grass Installers.

    • Weeds: Weeds can and will grow through synthetic turf—grass and weeds are tough survivors and will seek out the smallest spaces to get through. You need to schedule maintenance time and treatments for any errant weeds. Nip them in the bud!
    • Heat: Synthetic turf tends to get quite hot in full sun, especially in Californian climates. Talk through the ways in which to decrease the heat that gets trapped with your turf representative. They should be able to suggest such adjustments as more shade and a watering regimen for the hottest days. In addition, you should have some control over the choice of infill materials used—always opt for lighter colored infill.
    • Toxicity: While hundreds of indepth studies have shown that there is no conclusive proof of inherent toxicity in synthetic turf, there are ways in which the surface can become toxic—mostly due to poor treatment or maintenance of the turf. Any surface can become toxic if not cared for properly, if exposed to large quantities of human or animal waste, or if outdoor elements adversely affect it without appropriate measures taken. Many treatments for sanitization and/or cleaning exist.
    • Life of the turf: Synthetic turf life expectancy is particularly difficult to predict due to the many variables with where it is installed, how well the drainage system works, how much wear and tear it is subjected to, etc. You can extend the life of your synthetic turf surface by treating it with care and making sure to talk with your turf representative to understand exactly what this means before installing it.
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  • Be a Good Customer
    How To Be a Good Contra Costa County Artificial Turf Customer?

    It’s the synthetic turf company’s duty to put in quality synthetic turf using the best possible installation techniques. But you play a huge role in the success of your synthetic turf company too. Here are a few simple steps you can take to be a good customer when hiring a synthetic turf company in Contra Costa County, including those in the smaller towns of Bay Point, Clayton, Kensington, Port Costa and Walnut Heights.

    • Be clear and upfront with your synthetic turf representative. Let them know what you want from your synthetic turf, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
    • Before you hire a synthetic turf company in Contra Costa County, restate your expectations and goals, and reiterate to the turf representative your understanding of the agreement. Most problems with local synthetic turf businesses occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
    • Ask your synthetic turf representative if you should call to check on the progress or if he will call you with updates.
    • Be sure your service representative has a phone number where they can reach you at all times while they’re installing your turf. The work will move along more smoothly if they can reach you for any necessary updates, questions or work authorizations.
    • When your synthetic turf representative contacts you, return calls promptly to keep the installation on schedule.
    • Pay for the synthetic turf work promptly.

    Why would you want to be a good customer? Synthetic turf companies in Contra Costa County appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check The Work
Written warrantees and your Contra Costa County artificial turf company

Never enter into a professional relationship with a synthetic turf manufacturer and/or distributor and/or installer without first finding out if they have a solid guarantee for their product. Synthetic turf needs to be backed by a long-term warranty to certify its longevity, environmental safety and wearability.

Warranties for synthetic turf field systems should include the following:…

Never enter into a professional relationship with a synthetic turf manufacturer and/or distributor and/or installer without first finding out if they have a solid guarantee for their product. Synthetic turf needs to be backed by a long-term warranty to certify its longevity, environmental safety and wearability.

Warranties for synthetic turf field systems should include the following:

  • Acceptable uses
  • Expected time of use per year
  • Fading
  • Color match
  • Excessive fiber wear
  • Acceptable loss of pile height over time
  • Wrinkling and panel movement
  • Shock absorbency
  • Seam integrity
  • Drainage
  • Response time for required repairs or replacement

Remember that you are responsible for ensuring that the synthetic turf company you pick in Contra Costa County, whether you’re in the cities of Concord, Antioch, Pittsburg, Danville and Martinez or the towns of Bay Point, Clayton, Kensington, Port Costa and Walnut Heights, offers the best guarantee for your money. Ask to have a full consultation on any warrantees or guarantees offered and make sure you clarify any parts you are confused on or think should be added to.

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Written Warranties
Written warrantees and your Contra Costa County artificial turf company

Never enter into a professional relationship with a synthetic turf manufacturer and/or distributor and/or installer without first finding out if they have a solid guarantee for their product. Synthetic turf needs to be backed by a long-term warranty to certify its longevity, environmental safety and wearability.

Warranties for synthetic turf field systems should include the following:

  • Acceptable uses
  • Expected time of use per year
  • Fading
  • Color match
  • Excessive fiber wear
  • Acceptable loss of pile height over time
  • Wrinkling and panel movement
  • Shock absorbency
  • Seam integrity
  • Drainage
  • Response time for required repairs or replacement

Remember that you are responsible for ensuring that the synthetic turf company you pick in Contra Costa County, whether you’re in the cities of Concord, Antioch, Pittsburg, Danville and Martinez or the towns of Bay Point, Clayton, Kensington, Port Costa and Walnut Heights, offers the best guarantee for your money. Ask to have a full consultation on any warrantees or guarantees offered and make sure you clarify any parts you are confused on or think should be added to.

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Top 10 Requests
Top 10 Brand Requests for Artificial Turf Companies in California

Synthetic turf has come a long way since the days of the scratchy, injury-inducing, water-logged indoor-outdoor carpet of the past. Third generation synthetic turf manufacturers work tirelessly to upgrade turf surfaces to improve maintenance issues, abrasion retention and general durability of synthetic turf systems. The following ten brands encompass the most popular turf-makers in the industry today.

  1. Fieldturf: The world-wide leader in artificial grass and synthetic turf systems for both sports fields and residential landscaping.
  2. Polyturf, Inc.: The leading synthetic grass manufacturer and product development company in the United States brings you the greatest value for your money in your synthetic grass manufacturer selection.
  3. ProGrass, LLC: One of the preeminent names in synthetic turf with a reputation of hundreds of installs nationwide.
  4. ACT Global Sports: Widely manufactures synthetic turf and artificial grass surfaces for soccer, football, landscaping or many other sports field turf or artificial turf lawns.
  5. Challenger Industries, Inc.: The world’s most environmentally friendly artificial grass manufacturers offer some of the only 100% recyclable synthetic lawn systems.
  6. Controlled Products, Synthetic Turf: The leading manufacturer in research of synthetic turf in the world. This company has pioneered most of the advances in synthetic turf for the last four decades.
  7. SynLawn: A premier artificial grass and golf landscape products manufacturer and supplier in the world.
  8. Turfstore.com, Inc.: One of the oldest turf manufacturers and suppliers in the United States, with over 25 years of turf experience and over 90 years of manufacturing experience.
  9. Neo-Turf Systems, Inc.: Synthetic turf manufacturer with a focus on premium quality synthetic turf making.
  10. Turf Direct: Specializing in distributing and installing synthetic grass designed for golf greens, sports fields, landscapes, pet resorts and playgrounds for residential and commercial properties.
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Glossary Of Terms
Glossary of Artificial Grass Terms Used By Artificial Turf Companies

Synthetic turf. It’s not something most people think about until they are ready to take those necessary steps to save themselves time, money and energy on their lawns by installing it for their property.

The following terms and definitions will help you as endeavor to navigate the new world of synthetic turf in your life.

Damage from aggressive grooming equipment, heavy traffic with inappropriate footwear, improper vehicle traffic or infill materials that “irritate” or wear the yarn fiber surfaces.

abrasion resistant
A measure of the fibers ability to withstand wear. It’s important that artificial turf and synthetic lawns be made of abrasion-resistant fibers so they can stand up to years of wear and use.

The rock below the artificial grass surface, for drainage and grading surface prior to laying the artificial turf.

American Clean Water Act (CWA)
Law that states water run-off from rain, snow melt and irrigation be managed to reduce toxic substances introduced into the water and insure public safety.

appearance retention
The ability of the turf to remain visually attractive during its expected life (factors that affect: turf construction, performance of pile yarns, and the appropriateness of the turf selected for the end-use.)

antistatic properties
Anything done to the turf to resist the tendency to produce annoying static electric shocks in situations where friction of the foot tread builds up static in low,Aeehumidity conditions.

A registered trademark brand of artificial turf, though sometimes used as a generic description of any kind of artificial turf.

Usually three inch layer of rock below the turf that fills area where natural lawn was removed. Base materials may be made of, but not limited to the use of, crushed, clean gravel; mine rock and fines; compactable aggregates and road base.,Ae(R),Ae(R)

The act of compressing the surface materials to reduce air content, decrease percolation and increase surface stability. This should happen at every 2 to 4 inches of lift and at every change of material used.

compaction rate
The percentage of how hard the rock base is below the synthetic turf.

cut pile
A finished turf surface in which the face is composed of cut ends of pile yarn.

cut and loop pile
A finished turf surface in which the face is composed of a combination of cut ends of pile yarns and loops of other fibers.

decomposed granite
“-o” minus size rock that compacts well, but D.G. binds so tightly it will not allow water to percolate through to the soil.

Also known as: D.G.

Separation of the secondary backing or attached cushion from the primary backing of the turf.

A yarn size unit. (The weight in grams of 9000 meters of yarn end.) Denier is a direct yarn numbering system; the higher the denier, the larger or heavier the yarn.

The amount of pile fiber in the turf and the closeness of the tuft.

enviro-cell backing
A soy-based backing-the environmentally conscious backing of artificial turf lawn.

The fiber used in synthetic turf is usually textured and/or non,Aeetextured polypropylene, polyethylene, nylon, or other suitable performing hybrid or copolymer in tape form or monofilament.

fiber size
Refers to the denier per filament (dpf) or thickness of a filament. Impacts resilience, performance and wear.

The level and slope of the base below the synthetic turf.

granulated rubber
Rubber materials processed into small grains of rubber for use in a variety of finished goods including synthetic turf materials.

Also known as: crumbed rubber, mesh

green treated lumber
Pressure-treated to prevent termite entry. Used in the base of some artificial turf as an insect repellent.

Granules used to brush down into the fibers of the artificial turf to keep the blades or fibers standing up. Different kinds include silica sand, rubber which is recycled tires and tennis shoes, acrylic coated silica sand. Infill also protects the turf backing from ultraviolet rays.

Sprinklers and irrigation systems are used for cooling and control of static electricity and dust in synthetic turf systems.

landscape border
Available in many forms for the edges of the artificial grass lawn and base-bender board, black plastic, green treated lumber, flexible redwood, etc.

A film used to spread glue on in order to seam pieces of turf together.

organic material
Any material that can decompose over time including bark, amended soils, chips, shells, and other mulch materials; weeds, root systems, natural fibers such as jute, unwanted grasses and plants, etc.

Turf systems with a fully coated secondary backing typically have holes punched into the backing at regular intervals to provide adequate drainage.

Synthetic turf and the base on which it is installed is usually designed to allow for water to percolate through it so that there is no standing water on the surface. Designed to accommodate local weather and rainfall patterns.

The visible surface of turf, consisting of yarn tufts.

Also known as: face, nap

pile height
The length of the tufts measured from the primary backing top surface to their tips.

pile weight
The weight in ounces of the fiber in a square yard of turf.

The amount to which artificial grass lawn fibers stand back up after they are stepped on, or crushed down somehow.

seaming glue
Adhesive are used for some artificial turf seams.

New turf appears to shed blades after installation. Many of these blades were cut away during normal installation and work their way to the surfaces during use. Regular grooming resolves this problem quickly.

Sod or turf is grass and the part of the soil beneath it held together by the root ball and roots.

sod cutter
A machine which cuts real grass or sod in even depths and widths so it can be rolled up and removed easily to prepare for the base of the artificial turf system.

sprinkler cap
Fitting used to screw on to the connection where a sprinkler head is removed.

sprinkler plug
Fitting used to screw into, not on, when sprinkler heads are removed.

timber ties
Six inch spike fastener with a spiral body that is sometimes used to secure synthetic turf to aggregate base and sub-soil.

Flat, straight or notched edged tool used to ensure that the borders or perimeter of your artificial turf lawn are consistently level.

Artificial grass lawns or field surfaces.

urethane backing
The most common and least expensive artificial turf backing.

vibrating plate compactor
Power tool used for compacting base material to 90% hardness.

weed barrier mesh
Cloth that keeps weeds from growing up through the artificial turf, usually installed in four-foot-wide sections between the rock base and synthetic turf surface.

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Frequently Asked Questions
FAQ For Artificial Lawn Companies

Q: Why choose a Diamond Certified synthetic turf company?
A: Diamond Certified helps you choose a synthetic turf company with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only synthetic turf businesses rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified synthetic turf company.

Q: What is synthetic turf?

A: Synthetic turf has come a long way from the indoor-outdoor carpets of old. Modern synthetic grass is a natural-feeling and functioning surface that gives homeowners a low maintenance alternative to regular lawns.

Q: Why should I choose synthetic turf for my lawn?

A: Synthetic grass gives you a manageable and aesthetically appealing lawn that does not require the maintenance and expense of naturally growing grass. Landscapers swear by synthetic turf for its durability, usability and beauty. You’ll never need to water, mow, fertilize, use any kind of chemicals, re-seed, spray for pests or allergies or endure muddy foot/paw prints again.

Q: What are the qualities I should look for when choosing synthetic turf?

A: Safety, quality, durability and a natural look, feel and function.

Q: Is it pet-friendly?

With synthetic turf you’ll now be able to accomplish that elusive goal of having a loving pet and a beautiful lawn. Any liquid drains easily and droppings can be either picked up or washed away. Plus, animals cannot dig into it so no unsightly holes as with regular lawns. Dirty paw prints will be forever banished from your household!

Q: How expensive is synthetic turf?

A: This will vary from company to company. One thing to keep in mind is that if a synthetic turf distributor is willing to give you a price per square foot over the phone, without seeing your yard or consulting with you at all, they are most likely selling something akin to outdoor carpet. When done correctly with above average material, synthetic grass costs must include turf type, ground preparation costs, size of site, etc. Ask your chosen synthetic turf company today for a consultation at your home to determine the cost for your outdoor space.

Q: Is it safe for children?

A: Kids usually love synthetic turf. If you are careful in choosing your distributor, turf can provide a softer and safer playing surface than real grass. As an added bonus for parents, there will be no more scrapes, allergies or grass-stained knees in your life! In the past several years, at least 75 independent research and study groups have confirmed the safety of synthetic turf. These groups include such agencies as the California Environmental Protection Agency. OSHA has been regulating turf development for over 40 years and in that time no one has reported any problems in relation to synthetic turf exposure.

Q: How long does synthetic turf usually last?

A: This may vary depending on the type of turf you choose and how well the ground is prepared prior to installation. Many companies will guarantee at least a 15 year warranty with life expectancy set somewhere between 10 and 20 years.

Q: Should I work with a company that has secured a California Contractor’s license?

A: YES! Any work you have done to your home that exceeds $500 needs to be completed by a company with a valid state contractor’s license. You should be well aware if a company has one or not because they are required by law to include the license number on all marketing materials. Working with a company without a license? You’ll be liable for anything that happens to their employees, your family, your yard and your house.

Q: Will I have to worry about insects or small rodents ruining my synthetic turf?

A: Not if you choose quality turf to install. Excellent synthetic lawns are made so that animals and/or bugs are unable to eat it or burrow through it.

Q: Does synthetic turf require any maintenance?

A: Not compared to a regular lawn! Basically synthetic turf needs to be kept clean; usually a standard leaf blower works to remove any unwanted materials from the surface. High traffic areas may need to be swept up with a stiff broom for aesthetic purposes.

Q: How long does installing synthetic turf take?

A: This can vary greatly depending on the size of your yard and the necessary ground preparation beforehand. Most residential landscapes should take between two and three days to complete.

Q: Will installing synthetic turf affect my property value?

A: When it is installed the right way, at least 100%, if not more, of your investment in excellent landscaping products, including synthetic turf, will add directly to the value of your property. And, of course, curb appeal cannot be measured, and synthetic turf adds immensely to that as well.

Q: I’ve heard it gets hot. Is that true?

A: While synthetic turf is unable to stay as cool as natural grass because it doesn’t have a natural insulator of water running through it, turf also does not absorb or radiate heat as does pavement, rocks or brick. In the hottest part of summer, your lawn will still be able to be utilized and if it does get warm on the toes, all you’ll need to do is hose it off to cool it down.

Q: Is all synthetic turf the same?

A: No, a variety of types of turf products and systems can be found. It is important to do good research before choosing what will work best for your property.

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