Independently Rated Highest in Quality
S i x t h
Consecutive Year
Originally Earned:
February 2012
We declare that La Selva Tree Service A division of Copacetik, Inc. HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1833
(831) 687-9733

La Selva Tree Service provides a wide variety of tree care services for residential and commercial clients in an area that stretches from Carmel Valley to Napa County. In addition to handling regular tree work like removal, pruning and shaping, stump grinding, and cabling and bracing, the company offers several specialty services (poison oak removal, weed clearing, firewood preparation and more) and is available for 24-hour emergency work.

Co-owner Frisco Ragsac credits much of La Selva Tree Service’s success to its relatively small size, which allows its employees to provide every client with personal, hands-on service. “By actually getting to know our customers, we can understand what they want to accomplish with their trees over the long-term,” he says. “Even after we finish a job, we always follow up to make sure the customer is completely satisfied.”

La Selva Tree Service strives to customize its work as much as possible by listening to each client’s specific landscape needs, considering all the information and devising a comprehensive plan that fits their budget. “Whatever the customer wants or needs, that’s what we try to accomplish,” confirms Mr. Ragsac. “The best part of this job is seeing how happy our clients are when they see their improved landscapes.” 

Company Philosophy

“We utilize our combined experience in many different facets of tree care to offer our customers the best possible services. By being prompt, professional, courteous and knowledgeable, we can consciously address the individual needs of each customer and ensure they benefit from the overall experience.”

Serving Carmel Valley to Napa County

Tree Removal
Tree Pruning & Shaping
Tree Cabling & Bracing
Brush & Branch Chipping
Weed Clearing
Poison Oak Removal
Stump Grinding
Firewood
Landscape Maintenance
24-Hour Emergency Service

Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for tree service companies that have earned the prestigious Diamond Certified award. For La Selva Tree Service, achieving and maintaining high levels of customer satisfaction is dependent on building long-term relationships with its clientele and working hard to fulfill their needs before,...

Frequently Asked Questions

Q: How much will my project cost?
A: "It depends on the scope of the work, but we’ll give you a detailed estimate that’s broken down into half-day increments before we start. That way, you can choose to stage the project over time if necessary. "
Q: Who will supervise my project?
A: "We’re a family-owned and operated business, so one of the owners will be onsite at the beginning and end of each job, and usually several times while the job is underway. In between, one of our experienced foremen will supervise the cr...
Q: If it rains, will you still come out as scheduled?
A: "Yes, we work in the rain. The only weather that hinders us is high winds—if it’s too windy, we can’t climb. "

Industry Info

When planting a new tree, consider selection and placement above all.
Before deciding which type of tree to plant in your yard, there are numerous factors to consider. Why are you planting the tree to begin with? What purpose will it serve? How much space do you have at the location? Is your soil capable of supporting...
Findings based on statistically reliable research from 134 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
96%
n = 134

Diamond Certified Qualification

Based on 134 customer surveys, we declare
La Selva Tree Service A division of Copacetik, Inc.
has passed all rating steps and has earned
The Diamond Certified Award
No. 1833
Continuously qualified since February 2012.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Barry C. Verified Customer Name
"Their service, we gave them a scope of work to do and they followed it to the letter. I was happy with absolutely every aspect of the work they did for us. I would use them again in a heartbeat."
Research conducted by American Ratings Corporation. Ratings Methodology

Company Capabilities Table

La Selva Tree Service A division of Copacetik, Inc.
(831) 687-9733
DCID8317600219

Mon – Fri: 7am – 6pm

Serving Carmel Valley to Napa County

Frisco Ragsac, Co-Owner; Crystal Lee, Co-Owner
22
10
962022
Liability Insurance, Workers' Compensation
International Society of Arboriculture (ISA)
1995
Tree Removal, Tree Pruning & Shaping, Tree Cabling & Bracing, Brush & Branch Chipping, Weed Clearing, Poison Oak Removal, Stump Grinding, Firewood, Landscape Maintenance, 24-Hour Emergency Service
200
Commercial, Light Industrial, Residential
No Payment Until Satisfaction, 6-Month Warranty on Planted Trees
Santa Cruz Tree Service

Photo & Video Gallery

Survey Responses For

La Selva Tree Service A division of Copacetik, Inc.

La Selva Tree Service A division of Copacetik, Inc.: Average 9 out of 10 based on 134 unique customer surveys of customer satisfaction.
Barry C. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"We got great service, a great price, and great timing. It's great when you have a company work for you and when they leave you have no complaints. "

"Their service, we gave them a scope of work to do and they followed it to the letter. I was happy with absolutely every aspect of the work they did for us. I would use them again in a heartbeat."

Billy C. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very easy and good workers."

"They got the job done very quickly at a cheap price."

Robyn T. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're great, I've referred several friends to them and everyone's happy with them. They have fair prices, they're wonderful to work with, the cleanup is amazing, and it looks better than when they started."

"The job they did first, the price second, and the guys that came out third, because it was all wonderful, reasonably priced, and the guys did an amazing job. All my neighbors came by to say how good of a job they've done."

Carol W. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very reliable, and they did a good job."

"They were very careful and very professional. They were very helpful at working out the designs to make it look excellent, they really think about how the project looks once it is finished."

Clem D. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were professional, did good work, and followed through on the commitments that were made."

"The professionalism of the whole organization, they did everything they said they were going to do."

Maggie J. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're friendly, well organized, show up on time, clean up after themselves well, and they're very professional. They know what they're doing."

"The quality of their work, it was just all around a great experience. A lot of the time you get people who try find other things to charge you for, but anything we asked them to do they did without increasing the price."

Cheryl M. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very good, very efficient, and they're safety conscious. They come with a group of I think 5 guys and they're in and out, and they keep it very professional, no drama, just what I like. "

"They did exactly what we asked them to do, and they kept it right to the contract."

Giuseppe C. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I highly recommend them."

"When I call they come fast, the price is good, and it's a clean job."

Glen K. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They perform as promised, I believe they're talented, and reasonably priced."

"Nick was good with communication, he always let me know what was going on."

Debra I. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional, and they did a very good, thorough job. They were very safe in a dangerous environment, and made sure everything was cleaned up neatly."

"They did the work perfectly, safely, and on time. It was just a really good, positive experience with them."

John B. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were on time and they did a good job."

"Their pricing is very good."

Lee S. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Basically they do what they say they're going to do, they're honest, and their work is very high quality."

"They kept to the schedule we agreed on."

Linc R. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I liked the work they did. The man who climbed up and did the work, Frisco, was great. I plan on using them again."

"They did exactly what I asked. They cleaned-up and were neat. When they left, the tree was gone, and I was very happy."

Tom S. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The work was done as promised."

"The work was done as promised."

C.P.M. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"He's the best. I'd recommend him to anybody."

"They call me back right away, they leave the job very clean, and if I want something done differently, they do it without question."

Alex A. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good quality job at a fair price."

"They were friendly, quick, and they did what we agreed upon."

Anthony S. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were terrific"

"They did a great job. I liked the crew, and I liked Frisco."

Bart P. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I think that Frisco does a very nice job. He listens to what you're asking for."

"I like Frisco's personality. He's very confident in what he does."

Bryan M. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Nothing comes to mind."

"Price competitive"

Celia R. Verified La Selva Tree Service A division of Copacetik, Inc. Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They arrived promptly, and they did the work that was asked of them."

"They arrived promptly, and they did the work that was asked of them."