Diamond Certified Video Reports

North Coast Carpet Care, Inc. in Diamond Certified Company Profile

North Coast Carpet Care, Inc. - Diamond Certified Video Profile - video transcript

Hi, my name is Scott Mayer, Vice President of North Coast Carpet Care. We offer carpet cleaning services, upholstery cleaning services, tile and grout cleaning, hardwood floor cleaning, and area rug cleaning. We do carpet repairs, and we're also odor removal specialists. One question that people ask is what happens after five o'clock. And life happens after five o'clock. People spill things, pipes break, accidents happen, the dog can't get out the locked door, and we do make after hour calls. We're there for you 24 hours, seven days a week. We do have technicians that will be out in the field ready to help you out. We've had a wedding day fiasco where a bunch of nail polish was spilled on the carpeting, and they were concerned all these people would be walking on the carpeting and nail polish would get all over the place. So, we got a truck out right away and saved the day for them. People want results in our industry. They want to make sure that the carpets are going to dry fast and the carpets are going to be clean the correct way and stay clean. We want to make sure the products used are safe, not only for the carpets, but for their family, for their pets, and for the planet. So, we take that actually a step further. We have water softeners in our vehicle, which is real nice. We don't have the residue problems that have occurred in the past with some companies, and our carpets dry nice and fast and nice and soft. We appreciate their business, and we know they have a choice. We do not take for granted any phone call. We treat every customer as family, and as we would like our furnishings and our textiles cleaned. So, every job is important to us, no matter how big or how small. And that we're there for them 24/7, and we guarantee all the work we do. If you're thinking about getting your carpets, upholstery, or area rugs cleaned, don't wait till they're real dirty. Give us a call. We'll be more than happy to come on out and give you a free estimate. You'll be glad you called.