hi my name is scott mayer vice president of north coast carpet care we offer carpet cleaning services upholstery cleaning services tile and grout cleaning hardwood floor cleaning area rug cleaning we do carpet repairs and we're also odor removal specialists one question that people ask is what happens after five o'clock and life happens after five o'clock people spill things pipes break accidents happen the dog can't get out the locked door and we do make after hour calls and we're there for you 24 hours seven days a week we do have technicians that will be out in the field ready to help you out we've had a wedding day fiasco where a bunch of nail polish was spilled on the carpeting and they were concerned all these people would be walking on the carpeting and nail polish get all over the place so we we got a truck out right away and save the day for them people want results in our industry they want to make sure that the carpets are going to dry fast and the carpets are going to be clean the correct way and stay clean we want to make sure the products used are safe not only for the carpets for for for their family for their pets and for the planet so we take that actually a step further we have water softness in our vehicle which is real nice if we don't have the residue problems that that's occurred in the past with some companies and our carpets dry nice and fast and nice and soft we appreciate their business and we know they have a choice and we do not take for granted any phone call we treat every customer as family and as we would like our furnishings and our textiles cleaned so every job is important to us no matter how big or how small and that we're there for them 24 7 and we guarantee all the work we do if you're thinking about getting your carpets or upholstery or area rugs clean don't wait till they're real dirty give us a call we'll be more than happy to come on out and give you a free estimate you'll be glad you called