Diamond Certified Video Reports

Black Diamond Paver Stones & Landscape, Inc. in Diamond Certified Company Profile

Black Diamond Paver Stones & Landscape, Inc. - Diamond Certified Video Profile - video transcript

I had been attracted to landscaping since a child. My father and I used to build retaining walls on our property, and he was into horticulture, and my mom was a trained botanist. So early on I liked it, but I didn't have the opportunity to work in the industry until I had become a manager for one of the largest installers of paving stones before owning Black Diamond. Black Diamond does everything outside. We do paving stones for patios, driveways, pool decks. We also do retaining walls, seat walls. We can do a barbecue island, a pergola, anything in the outdoor environment. Black Diamond's been family owned and operated since 2004. We set ourselves apart because we care. We're a company that cares about customer service, cares about making sure the clients are not just happy with the construction, but they're also happy with the process. We even keep our designers involved from the beginning of the project all the way through to the completion of the project to make sure all the great design ideas and the implementation of those design ideas come to fruition. Black Diamond also offers some of the longest warranties and guarantees in the business. The paving stones are guaranteed by the manufacturer for life, but our installation warranty is 27 years on any buffling, shifting, or moving that they might experience. There's a 10-year warranty on synthetic lawn. Black Diamond has an entire department dedicated to customer service, a full-time manager, and assistant that are focused on making sure that the clients are happy. We also have quality control professionals that inspect the jobs for both safety and quality for all of our installation crews. People should know that Black Diamond cares. We're a business that is going to go the extra mile to make sure that the client is satisfied. Construction's not easy and we're going to be there for them throughout the process. www.blackdiamond.com