Diamond Certified Company Report

Mike Chavez Painting

Diamond Certified Company Report

Mike Chavez Painting

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 46 VERIFIED CUSTOMERS i

Kim W.

VERIFIED Mike Chavez Painting CUSTOMER

1 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very detail oriented, and they're craftspeople, so it's a very high-quality job.

Well, I liked Mike, the people that worked for him, and the very high quality of their work. It's correct looking, straight. They are detail oriented and very helpful on the front end when making decisions.

Leticia H.

VERIFIED Mike Chavez Painting CUSTOMER

2 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

I love them. I recommend them all the time.

I like the fact that they show up on time, they do really good work, they're clean, and all of his workers are very nice and informative. I could go on and on.

David G.

VERIFIED Mike Chavez Painting CUSTOMER

3 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

Well, I've worked with a lot of painters, because I'm a Realtor, and I can easily refer him to all of my clients. He pays a lot of attention to detail, follows through, and does excellent work.

He was true to his word and came through on everything that he promised.

Read All 46 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Michael Chavez, President

Mike Chavez Painting provides a complete range of interior and exterior painting services for residential and commercial clients in Napa, Sonoma, and Marin Counties. The company has the training and equipment to paint all types of surfaces, from bare wood to new sheetrock, and it’s also qualified to refinish and paint cabinets, apply coatings to garage and industrial floors, pressure wash exterior surfaces, and more.

President Michael Chavez credits much of Mike Chavez Painting’s success to its ability to clearly communicate with its clients throughout every step of the painting process. “We always let our customers know what’s happening so they know exactly what to expect,” he says. “By staying in constant contact with them, we’re able to earn their trust and make sure we’re completing the work to their exact specifications.”

Mike Chavez Painting is also known for its ability to paint areas that are inaccessible to some contractors, which Mr. Chavez says gives the company a distinct advantage. “We pride ourselves on our ability to get the right painting equipment to the right areas, regardless of how difficult it seems. We’re willing to go above and beyond to ensure our clients’ satisfaction.”

Read moreShow less
COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Mike Chavez Painting

COMPANY CONTACT
Service AREA

Napa County
Sonoma County
Marin County

SERVICES PERFORMED

Residential & Commercial Painting
Cabinet Refinishing & Painting
Custom Wood Staining & Finishes
Garage Floor Coatings
Exterior Pressure Washing

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Mike Chavez Painting

Company Profile

Mike Chavez Painting provides a complete range of interior and exterior painting services for residential and commercial clients in Napa, Sonoma, and Marin Counties. The company has the training and equipment to paint all types of surfaces, from bare wood to new sheetrock, and it’s also qualified to refinish and paint cabinets, apply coatings to garage and industrial floors, pressure wash exterior surfaces, and more.

President Michael Chavez credits much of Mike Chavez Painting’s success to its ability to clearly communicate with its clients throughout every step of the painting process. “We always let our customers know what’s happening so they know exactly what to expect,” he says. “By staying in constant contact with them, we’re able to earn their trust and make sure we’re completing the work to their exact specifications.”

Mike Chavez Painting is also known for its ability to paint areas that are inaccessible to some contractors, which Mr. Chavez says gives the company a distinct advantage. “We pride ourselves on our ability to get the right painting equipment to the right areas, regardless of how difficult it seems. We’re willing to go above and beyond to ensure our clients’ satisfaction.”

Read moreRead Less
Company Philosophy

"Our goal is simple: provide quality painting services with a personal touch. We're focused on achieving 100 percent customer satisfaction on every project, and we're able to achieve that through our honesty, communication, and quality of work."

Read moreRead Less
Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for painting contractors that have earned the prestigious Diamond Certified award. For Mike Chavez Painting, the key to achieving and maintaining high levels of customer satisfaction is simple: focus on meeting and exceeding the expectations of every client, regardless of the size of their project. “Most of our customers have already envisioned how they want their paint jobs to look, so we just make sure to give them everything they’re hoping for and more,” says owner Mike Chavez. “From suggesting ways to accentuate color to paying attention to tiny details, we strive to achieve results that leave them completely satisfied.”

Mike Chavez Painting has been providing interior and exterior painting services for residential and commercial clients in Napa, Sonoma, and Marin Counties since 2009. The company is qualified to paint all types of surfaces, from bare wood to new sheetrock, and it also has the training and equipment to apply coatings to garage and industrial floors, paint and refinish cabinets, pressure wash exterior surfaces, and more.

Unlike less experienced painting contractors that take a “one size fits all” approach to every job, Mike Chavez Painting prides itself on its meticulous attention to detail. “My training was working on high-end estates alongside some of the best painters in Sonoma County, so I learned to have a good eye for detail,” explains Mr. Chavez. “My employees share the same mentality, which has resulted in a team culture of quality and professional pride.”

Another distinguishing attribute of Mike Chavez Painting is its dedication to jobsite cleanliness in every aspect of its work. “We’re sticklers about keeping things neat and clean on the job,” affirms Mr. Chavez. “From laying down protective tarps inside the customer’s house to putting away our tools at the end of the day, we make sure to keep the jobsite as tidy as possible.”

Read moreRead Less
Industry Info

If you’re planning to touch up your home’s paint, make sure your old paint is still good. Following an interior or exterior painting project, it’s common for homeowners to keep any leftover paint to use for touch-ups in the future. However, if several years have gone by since you last used the paint, it’s important to verify its integrity before attempting any touch-up work. “If you still have some of the original paint that you used and it’s been sitting around for a long time, start by opening the can and inspecting the paint,” offers Mike Chavez, owner of Mike Chavez Painting in Santa Rosa. “Stir it up—does it still have a fluid consistency, or does it look lumpy or dried out? Smell it—does it smell normal, or does it have a foul odor like rotten eggs? If the consistency or smell of the paint is off, you should get a new can.”

Mr. Chavez says the lifespan of paint can vary depending on where it’s stored. “You should store paint in an interior space like a garage, where it’s protected from extremely hot or cold temperatures. Basically, as long as you don’t leave paint in your backyard, it should last for at least five years.”

Even if your paint is in good condition, you may find that once you apply it to a wall, it doesn’t blend in well. In this instance, Mr. Chavez recommends repainting the wall in its entirety. “If you’ve already started doing touch-ups and the paint isn’t blending very well, it’s possible that the wall paint itself has become faded,” he explains. “Try getting a new gallon of paint and just repainting the wall from corner to corner.”

Read moreRead Less
Frequently Asked Questions

Q: What measures do you take to ensure a durable final product?

A: It’s all about the preparation work. We take the time to make sure any chipped or loose paint has been removed from each surface, and we prime all bare wood before it gets caulked. These types of preparatory measures go a long way toward ensuring long-lasting quality.

Q: Can you paint hard-to-access areas?

A: Yes, we pride ourselves on being able to access areas that other contractors might consider unreachable. We’ll get scaffolding or other types of equipment in order to reach the area and do the job.

Q: How long should I expect my exterior paint job to last?

A: The typical life expectancy of an exterior paint job is between five and 10 years. However, with all the extra prep work that we do, you can expect your paint job to last 10 to 15 years.

Q: Can you help me choose paint colors?

A: Once you hire us for the job, we’re happy to do color consultations and accompany you to paint stores so you can look at different samples. That way, when we’re ready to start painting, you know exactly what you’re going to get.

Q: Do you provide free estimates?

A: Yes. After our initial meeting, we’ll set a follow-up appointment for a few days later and present our estimate.

Read moreRead Less

SELECTED PHOTOS FROM Mike Chavez Painting

View Comments
Shares

DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Mike Chavez

Expert CONTRIBUTOR PROFILE
  • Mike Chavez is a 14-year veteran of the painting industry and president of Mike Chavez Painting, a Diamond Certified company. He can be reached at (707) 200-1315 or by email.

Mike Chavez: Primed for Success

By James Florence, Diamond Certified Program Reporter

SANTA ROSA — When Mike Chavez was introduced to the painting trade by the father of a friend, he had little idea he was being primed for a permanent profession. “My buddy’s dad was a painter, and I worked for him during the summers in high school,” he recounts. “I remember leaving a jobsite one day, looking over the finished product as I drove away, and feeling a sense of accomplishment and pride. After high school, I worked for a couple of different painting contractors until I decided to get my license and start my own business.”

Today, as owner of Mike Chavez Painting, Mike says his favorite part of his job is interacting with customers. “I enjoy meeting new customers and getting to know them during the course of the job. It also gives me a lot of satisfaction to learn their expectations for their projects and then give them exactly what they envisioned.”

A lifetime resident of Sonoma County, Mike expresses his appreciation for life in the North Bay. “This area has always been home to me,” he says. “I really love the diversity of our environment. Depending on which direction you go, you’re 20 minutes from the redwoods, the ocean or the Napa Valley, so there’s a lot to enjoy.”

Outside of work, Mike engages in a variety of activities, from hanging out with his fiancée, Amanda, to running and playing softball. “I love barbecuing and spending time with friends and family,” he says. “I also play in a coed softball league and like to go running in Annadel State Park.” When he’s not at home or out amongst nature, Mike likes playing the bass guitar and attending concerts and Giants games in San Francisco.

In his life and career, Mike espouses the importance of honesty. “I really believe that you’re only as good as your word, which is why I always deliver what I promise,” he explains. “My integrity is very important to me in how I live my life and run my business, and honesty is at the forefront of that.”

When asked the first thing he’d do if he were to retire tomorrow, Mike says he’d head south for an extended vacation. “I would probably take a trip through Central and South America and spend a month touring the different countries. On the other hand, I might just go to the Bahamas and kick back for a while.”

Ask Me Anything!

Q: If you could immediately master any musical instrument, what would you choose?
A: Bass guitar—even though I already play, I’m still not a master.

Q: What’s your favorite thing to do on a rainy day?
A: Hang out with my fiancée and watch a movie.

Q: What’s your favorite restaurant?
A: Sweet T’s Restaurant and Bar in Santa Rosa.

Q: What was your first concert?
A: Probably seeing my father play music years ago. He’s a cello player, and he used to play in a band that ran the local winery circuit.

Q: What’s your favorite snack?
A: Nuts.

Read moreRead less
Expert articles
  • An Important Step before Caulking

    SANTA ROSA — Caulking is a useful technique for closing up exterior cracks and gaps that allow air and water to permeate your home. By making a home more weather- and draft-resistant, caulking can help protect exterior wood from rot while simultaneously improving energy efficiency. Additionally, caulking provides aesthetic benefits such as concealing unsightly gaps and making joints easier to keep clean.

    If you’re planning to caulk your home’s exterior, keep in mind that all surfaces should be cleaned and primed prior to application. When caulking is applied to bare wood or a dirty surface, it’ll peel off a lot quicker and require early reapplication. To maximize the durability of your caulk job, make sure it has a clean, coated surface to stick to.

    Read moreRead less
Expert video tip
  • Video: A Crucial Step Before Caulking

    Complete Video Transcription:

    SANTA ROSA — Host, Sarah Rutan: Prior to applying caulking or another sealant to a wood surface, you’ll first want to make sure the surface is properly prepared. Today we’re in Santa Rosa with Diamond Certified Expert Contributor Mike Chavez of Mike Chavez Painting to learn more.

    Diamond Certified Expert Contributor, Mike Chavez: So, if you’re painting at your home – own home, I’d like to provide you with some advice. If you’re planning on doing any caulking or filling on the surface, you want to make sure that you prime that surface first. You want – you don’t want to do it on any bare wood. You want to make sure that your primer, or – excuse me – you want to make sure that your filler, or your caulking, has a clean surface to stick to. That way it’s going to last the longest for you.

    Host, Sarah Rutan: To learn more from local top-rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

    Read moreRead less
Mike Chavez Painting WEBSITE AND EXTERNAL FEED
  • Mike Chavez Painting SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Mike Chavez Painting
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 46 VERIFIED CUSTOMERS i
Mike Chavez Painting : Average 9.3 out of 10 based on 46 unique customer surveys of customer satisfaction.

Kim W.

VERIFIED Mike Chavez Painting CUSTOMER

1 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're very detail oriented, and they're craftspeople, so it's a very high-quality job.

Well, I liked Mike, the people that worked for him, and the very high quality of their work. It's correct looking, straight. They are detail oriented and very helpful on the front end when making decisions.

David G.

VERIFIED Mike Chavez Painting CUSTOMER

2 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

Well, I've worked with a lot of painters, because I'm a Realtor, and I can easily refer him to all of my clients. He pays a lot of attention to detail, follows through, and does excellent work.

He was true to his word and came through on everything that he promised.

Leticia H.

VERIFIED Mike Chavez Painting CUSTOMER

3 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

I love them. I recommend them all the time.

I like the fact that they show up on time, they do really good work, they're clean, and all of his workers are very nice and informative. I could go on and on.

Randy B.

VERIFIED Mike Chavez Painting CUSTOMER

4 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's reliable and does great work.

He's organized, and when you contract with him, you get it on time and everything is upfront, none of it is verbal.

A.R.

VERIFIED Mike Chavez Painting CUSTOMER

5 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

They're responsive, and they do quality work.

I like that he showed up to the job on time. He's really proven himself to me.

D.C.E.

VERIFIED Mike Chavez Painting CUSTOMER

6 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

We've had a lot of compliments on the paint job.

The colors look really good, and we haven't noticed any flaws.

F.G.

VERIFIED Mike Chavez Painting CUSTOMER

7 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that Mike is on time, does good quality work, and is a nice guy.

I like the quality of the work best.

H.C.

VERIFIED Mike Chavez Painting CUSTOMER

8 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say Mike provides superior service, does a high quality job, and is a gentleman. He does exactly what he says he will do.

I like the timely, professional, and quality work he does.

J.V.

VERIFIED Mike Chavez Painting CUSTOMER

9 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

I'd tell them that he's prompt and courteous. His crew is neat and clean, and they get back to you right away. The end product always looks good, and Mike does whatever it takes to make it turn out that way.

I liked the finished product best.

S.A.C.

VERIFIED Mike Chavez Painting CUSTOMER

10 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that Mike is on time, his crew is clean and well mannered, and he does a fabulous job.

I really liked that Mike did a quality job for a fair price.

S.R.

VERIFIED Mike Chavez Painting CUSTOMER

11 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very professional.

I liked the way he treats his customers and the quality of the work.

W.C.G.

VERIFIED Mike Chavez Painting CUSTOMER

12 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that Mike always met my expectations and often went above and beyond them.

I like that his prices were reasonable and that he did his work efficiently.

Z.C.

VERIFIED Mike Chavez Painting CUSTOMER

13 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

Mike provides quality work, he's prompt, and he gets the job done. I would absolutely use him again.

I really like his attention to detail.

Bill P.

VERIFIED Mike Chavez Painting CUSTOMER

14 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that Mike Chavez is an honest man.

I liked that they did a fantastic job with zero supervision. They really know their business.

Bob L.

VERIFIED Mike Chavez Painting CUSTOMER

15 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's the best painter I've ever encountered when it comes to exterior painting.

Two things: his level of integrity, in that he delivered what he said would do, and the quality of his work, he went beyond what he said he would do.

Carrie S.

VERIFIED Mike Chavez Painting CUSTOMER

16 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell people that Mike does quality work, hires competent individuals for his team, and everything is always done in a very neat and clean fashion.

I liked that they were on time and competent. I think Mike Chavez Painting is the best.

David A.

VERIFIED Mike Chavez Painting CUSTOMER

17 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say that Mike Chavez is on time, gets the work done when he says he will, and he's very professional and clean.

I really liked that he did a clean job.

Don M.

VERIFIED Mike Chavez Painting CUSTOMER

18 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell them that he is a guy who pays a lot of attention to detail, he's conscientious, and he's a likeable guy.

He's a nice, trustworthy guy.

Don W.

VERIFIED Mike Chavez Painting CUSTOMER

19 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

Mike Chavez is prompt and reliable. He listens to his clients and gets the job done. He should be Diamond Certified.

I like that you can tell him what you need, and it's not like you're talking to wall. I also like his perseverance in dealing with challenging painting situations and the quality of the finished product.

Jane S.

VERIFIED Mike Chavez Painting CUSTOMER

20 of 46

Quality 10
10 10
Loyalty Yes
CRITIQUE

Mike was professional, friendly, easy to work with, responsible, and he cleaned up well after the work was done.

I liked Mike as a person, and I trusted him in terms of the workers he chose. He also did a lot of follow-up after the work was done.

Read All 46 Survey Responses at Ratings View