Diamond Certified Company Report

Michal Gerard Construction

Diamond Certified Company Report

Michal Gerard Construction

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 78 VERIFIED CUSTOMERS i

Shelley T.

VERIFIED Michal Gerard Construction CUSTOMER

1 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

He just covered everything very well. He did the fireplace insertion. He went up on the roof to take pictures for the HOA in order to tell them what needed to be fixed. He was very helpful.

He did what he promised he would do, followed up with us on the work, and was very reliable.

Blanche F.

VERIFIED Michal Gerard Construction CUSTOMER

2 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's dependable, very knowledgeable about his projects, and the job we had him do for us.

I liked that he finished the job correctly and in a timely manner.

Richard P.

VERIFIED Michal Gerard Construction CUSTOMER

3 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were on time, within budget, and did quality work.

He's very personable. He suggested a cheaper way to do the project which we appreciated.

Read All 78 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Michal Gerard, Owner

Michal Gerard Construction is a full-service construction company that offers residential and light commercial new construction, additions, and remodels in Monterey, Santa Cruz, and Santa Clara Counties. The company takes a ground-up approach to each project and can work successfully with tradesmen, design professionals, and building departments.

Owner Michal Gerard credits his success to his hands-on, service-oriented approach and the quality and responsiveness of his team, including employees, suppliers and subcontractors. “I place a lot of emphasis on the basics of construction from the ground up, as well as working with competent people who my clients and I can trust to provide good service and be around them and their families inside their homes.”

Michal Gerard Construction has an environmentally-friendly approach to construction. “I feel like we have a responsibility to respect the ecosystems we live in by making good decisions about where our building materials come from, avoiding waste and recycling our debris as much as possible. I believe that by using a thoughtful approach to everything, including construction, we can both prosper and have a sustainable relationship with the planet.”

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COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Michal Gerard Construction

COMPANY CONTACT
Service AREA

Monterey County
Santa Cruz County
Santa Clara County

SERVICES PERFORMED

New Construction
Additions
Kitchen & Bathroom Remodeling
Decks

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Michal Gerard Construction

Michal Gerard Construction built this arbor/shade structure to make the deck on the sunny end of this house usable during the day.

Company Profile

Michal Gerard Construction is a full-service construction company that offers residential and light commercial new construction, additions, and remodels in Monterey, Santa Cruz, and Santa Clara Counties. The company takes a ground-up approach to each project and can work successfully with tradesmen, design professionals, and building departments.

Owner Michal Gerard credits his success to his hands-on, service-oriented approach and the quality and responsiveness of his team, including employees, suppliers and subcontractors. “I place a lot of emphasis on the basics of construction from the ground up, as well as working with competent people who my clients and I can trust to provide good service and be around them and their families inside their homes.”

Michal Gerard Construction has an environmentally-friendly approach to construction. “I feel like we have a responsibility to respect the ecosystems we live in by making good decisions about where our building materials come from, avoiding waste and recycling our debris as much as possible. I believe that by using a thoughtful approach to everything, including construction, we can both prosper and have a sustainable relationship with the planet.”

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Company Philosophy

“Successful relationships equal successful projects, and that’s my approach to every project. I work within my clients’ ideas and budgets to provide value for a fair price while making the experience as stress-free as possible for everyone involved.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for remodeling contractors that have earned the prestigious Diamond Certified award. For Michal Gerard Construction, the key to achieving and maintaining high levels of customer satisfaction is simple: take a detail-oriented approach to each project and focus on providing quality throughout every phase of work. “I pay attention to detail from the ground up,” says owner Mike Gerard. “My goal is to provide high-quality, detail-oriented work at a fair price.”

Michal Gerard Construction is a full-service construction company that has been offering new construction, remodeling, and project management services to residential and light commercial clients in Monterey, Santa Cruz, and Santa Clara Counties since 1986. The company’s full-service approach to construction allows its clients to rest assured that all phases of their projects will be handled in a competent and professional way, backed by a track record of many years of experience and customer satisfaction.

Unlike remodeling contractors that rely on foremen or employees to manage quality control, Mike personally supervises every job. “I’m onsite to supervise and coordinate the work, as well as to make sure everything is going smoothly and being done correctly,” he says. “I work with a team of proven subcontractors who have worked with me for many years, and they’ve all been chosen for their skills, high level of service, and attention to detail.”

Another distinguishing attribute of Michal Gerard Construction is its ability to take on unusual projects that many contractors don’t have the inclination or experience to handle. “I take pride in providing building services that fulfill my clients’ needs,” says Mike. “I’ve done off-grid site development, power systems, construction work that was miles from the end of the pavement, remodels on the fifth floor of a high-rise in downtown San Jose, and everything in between.”

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Frequently Asked Questions

Q: How soon can you start my project?

A: As soon as the project is properly planned. I try to start projects as soon as possible, but I don’t overbook my schedule so I can make sure each project gets the attention it needs to bring it to a successful conclusion.

Q: Are you usually able to stick to your project timelines?

A: Time is of the essence on every project. Construction projects can be complex and involve many relationships, schedules, and other factors, which is why communication, flexibility and compromise are an inherent part of every job.

Q: Do you provide design services?

A: I work with many professionals, including designers, draftsmen and permit processors. I’m used to working with professionally generated blueprints, as well as sketches done on napkins.

Q: Can I achieve the results I want within my budget?

A: With the right attitude, prioritizing, and planning, much can be accomplished. A no-obligation consultation will usually let both of us know if the budget and expectations are compatible.

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SELECTED PHOTOS FROM Michal Gerard Construction

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Michal Gerard

Expert CONTRIBUTOR PROFILE

Michal Gerard: A Bigger Wave

By James Florence, Diamond Certified Resource Reporter

SOQUEL — While many contractors first get involved with the trade because of an interest in the work or to follow in their parents’ footsteps, Michal Gerard says his initial motivation was to fund his primary passion: surfing. “As a young man in my 20s, the only place I wanted to be was out catching waves,” he remembers. “I figured construction work would be seasonal and allow me plenty of time off to go surfing. It didn’t quite work out the way I had it in my head—instead, I got busy and stayed busy!”

Today, as owner of Michal Gerard Construction, Michal says one of his favorite parts of the job is taking on daily challenges. “I enjoy solving the various problems that come up every day with construction work, as well as the challenges that come with maintaining relationships with my clients. Between the actual work and the customer service end, my line of work is never boring.”

A lifetime resident of the Monterey area, Michal grew up in Watsonville before later settling in Soquel, where he says he enjoys the weather, the environment and, of course, the close proximity to the ocean. While he doesn’t surf as much as he did in his younger years, Michal still engages in plenty of outdoor activities, including hiking at Nisene Marks State Park and canoeing in the Monterey Bay. He also appreciates the variety of local culture. “I enjoy the range of options we have here in terms of food and entertainment. There are a lot of world class performers who come through, so it’s just a fun place to be.”

In reference to a professional philosophy, Michal says performing quality workmanship furnishes its own rewards. “I don’t do this just to make a living—I do it because I get a lot back on many different levels. The main reward I get is the satisfaction of a job well done. That’s why, whenever I build something, I’m equally concerned with the structural details as I am with the way it looks on the outside.”

When asked the first thing he’d do if he could retire tomorrow, Michal says he’d pursue his dream of being a sustainable farmer. “I’d like to live a more ‘close to earth’ existence. I enjoy living outside of mainstream consumer society as much as possible, and I think being more self-sustaining by growing my own food would enable me to take things to the next level.”

Ask Me Anything!

Q: What’s the most death-defying feat you’ve ever attempted?
A: Surfing off the coast of Mexico during a big swell.

Q: What was your first pet?
A: A terrier named Annie.

Q: What’s your favorite local restaurant?
A: Sunrise Cafe in Soquel.

Q: What’s your favorite smell?
A: Star jasmine—it’s a large vine with aromatic flowers.

Q: What’s your favorite snack?
A: Toast.

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Expert articles
  • The Importance of Controlling Groundwater

    SOQUEL — One of the most overlooked sources of potential damage to a home is inadequate soil drainage. When water is allowed to collect around the perimeter of a home, it can lead to numerous problems, including foundation settlement, termite infestation and the growth of harmful fungi like dry rot. As a homeowner, the most important thing you can do to protect your investment is control the groundwater outside of your house.

    There are a few proactive steps you can take to control exterior groundwater. One is to avoid situating plants right next to your home’s foundation or attaching planter boxes to your home’s exterior. Even more important is to make sure the ground outside your home is properly graded, which will cause water to run away from the foundation rather than collect around it. Taking these and similar measures to control groundwater will help you safeguard the structural integrity of your home and avoid costly repairs.

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Expert video tip
  • Video: Controlling Groundwater Around Your Home

    Complete Video Transcription:

    SOQUEL — Host, Sarah Rutan: In caring for your property, it’s important to control groundwater to prevent damage to your home. Today, we’re in Soquel with Diamond Certified Expert Michal Gerard of Michal Gerard Construction to learn more.

    Diamond Certified Expert Contributor, Michal Gerard: The most important thing a homeowner can do to protect their investment is to control the groundwater around the perimeter of the house. This includes not planting plants right next to the foundation, not attaching planter boxes to the house and making sure the ground is sloped away from the house a minimum of five feet.

    This prevents water from collecting next to the foundation and into the crawl space providing a source of water for termites and rotting the framing.

    Host, Sarah Rutan: To learn more from local, top-rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Michal Gerard Construction WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Michal Gerard Construction
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 78 VERIFIED CUSTOMERS i
Michal Gerard Construction : Average 9.3 out of 10 based on 78 unique customer surveys of customer satisfaction.

Shelley T.

VERIFIED Michal Gerard Construction CUSTOMER

1 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

He just covered everything very well. He did the fireplace insertion. He went up on the roof to take pictures for the HOA in order to tell them what needed to be fixed. He was very helpful.

He did what he promised he would do, followed up with us on the work, and was very reliable.

Blanche F.

VERIFIED Michal Gerard Construction CUSTOMER

2 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

He's dependable, very knowledgeable about his projects, and the job we had him do for us.

I liked that he finished the job correctly and in a timely manner.

Richard P.

VERIFIED Michal Gerard Construction CUSTOMER

3 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were on time, within budget, and did quality work.

He's very personable. He suggested a cheaper way to do the project which we appreciated.

Ernesto A.

VERIFIED Michal Gerard Construction CUSTOMER

4 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

I think he is very professional and conscientious.

I think he is fair.

Deborah C.

VERIFIED Michal Gerard Construction CUSTOMER

5 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is very meticulous and gives quality design ideas.

The final product is excellent. He follows up to make sure we are happy.

Kitty D.

VERIFIED Michal Gerard Construction CUSTOMER

6 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

He kind of saved my sanity. I hired him to install a wood stove. The stove would not be available for three months. Michal came out and felt how cold our house was. He contacted someone he knows and they came out and fixed my existing furnace. That saved us until we could get the stove. He went above and beyond.

What I mentioned, and he is on time, clean and prompt.

Jeanne D.

VERIFIED Michal Gerard Construction CUSTOMER

7 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is reliable, good and follows directions.

Besides his work being really good, his customer service is above average. He calls and follows through.

John F.

VERIFIED Michal Gerard Construction CUSTOMER

8 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

Responsible, honest and he does good work.

Prompt, on time, did a great job and did it when they said they would.

Kitty H.

VERIFIED Michal Gerard Construction CUSTOMER

9 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

He was prompt, courteous and did a fine job.

He was on time, well dressed, did his work and didn't bother me.

Laurie H.

VERIFIED Michal Gerard Construction CUSTOMER

10 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is a good guy. He is reputable and honest.

He is prompt and honest.

April M.

VERIFIED Michal Gerard Construction CUSTOMER

11 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

He is someone that I trust to let into my home.

That I could trust him, I didn't feel like I had to have my husband home.

Sally M.

VERIFIED Michal Gerard Construction CUSTOMER

12 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very competent, thorough and reliable.

Very well priced, very considerate of your home and pets, friendly and kind

Dale M.

VERIFIED Michal Gerard Construction CUSTOMER

13 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

He did a good job.

Nothing comes to mind. It was a long time ago. He did a good job.

Lupe N.

VERIFIED Michal Gerard Construction CUSTOMER

14 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very professional and informative, when he came out and did the estimate he was informative.

He has a lot of experience. The people that work for him are very good as well.

Michele P.

VERIFIED Michal Gerard Construction CUSTOMER

15 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very nice and friendly, and he got the job done.

The friendliness and easy to communicate with

Elizabeth S.

VERIFIED Michal Gerard Construction CUSTOMER

16 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

Experienced, good and very knowledgeable

I liked his beard.

Mary T.

VERIFIED Michal Gerard Construction CUSTOMER

17 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very professional and very easy to work with

He did a really good job with the fireplace.

Alex V.

VERIFIED Michal Gerard Construction CUSTOMER

18 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

Reliable, responsible and quality work

They are the top, the best.

Scott W.

VERIFIED Michal Gerard Construction CUSTOMER

19 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

Very easy to work with

The promptness and communication

Jim W.

VERIFIED Michal Gerard Construction CUSTOMER

20 of 78

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would definitely use him. He does good work.

He answered all my questions and was quick at installing the fireplace. He did all his own electrical and running the flume.

Read All 78 Survey Responses at Ratings View