Diamond Certified Company Report

Forest Tree Services Inc.

Diamond Certified Company Report

Forest Tree Services Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 58 VERIFIED CUSTOMERS i

Steve B.

VERIFIED Forest Tree Services Inc. CUSTOMER

1 of 58

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would tell others to go ahead and use them. They are great.

He came out when he was supposed to, cleaned up well and explained what he was doing, so that was all good for me.

Ms. R.

VERIFIED Forest Tree Services Inc. CUSTOMER

2 of 58

Quality 9
9 10
Loyalty Yes
CRITIQUE

This was my second time using them and they did a great job on my magnolia tree.

They did a great job, cleaned up really well after themselves, and they were super professional.

Lucas I.

VERIFIED Forest Tree Services Inc. CUSTOMER

3 of 58

Quality 10
10 10
Loyalty Yes
CRITIQUE

His mom is a hoot. His mom came with him and helped out.

Good communication, service, and he does what he says he will do. He doesn't trample surrounding plants either.

Read All 58 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Forest Tree Services Inc. provides a wide range of tree care services for residential and commercial clients throughout Sonoma County. In addition to handling everything from aesthetic trimming and pruning to stump grinding and hazardous tree removal, the company offers 24-hour emergency service for the convenience of its customers.

President Forest Kirk says Forest Tree Services’ detail-oriented approach to tree work has been a crucial aspect of its success. “Our customers know their trees are going to be serviced correctly, which saves them money in the long run. This isn’t easy work, but by drawing upon our extensive training and experience, we’re able to do things the right way and make sure our clients’ trees are as healthy as possible.”

Forest Tree Services utilizes a variety of state-of-the-art equipment to take on projects of every size, from maintaining neighborhood trees to performing crown raises on towering redwoods. For a complete list of services and to see photos of the company’s past work, Mr. Kirk invites potential clients to visit www.foresttreeservices.com.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Forest Tree Services Inc.

COMPANY CONTACT
Service AREA

Sonoma County

SERVICES PERFORMED

Tree Maintenance
Tree Trimming & Pruning
Hazardous Tree Removal
Stump Grinding
Root Excavation

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Forest Tree Services Inc.

A recent tree removal project by Forest Tree Services

Company Profile

Forest Tree Services Inc. provides a wide range of tree care services for residential and commercial clients throughout Sonoma County. In addition to handling everything from aesthetic trimming and pruning to stump grinding and hazardous tree removal, the company offers 24-hour emergency service for the convenience of its customers.

President Forest Kirk says Forest Tree Services’ detail-oriented approach to tree work has been a crucial aspect of its success. “Our customers know their trees are going to be serviced correctly, which saves them money in the long run. This isn’t easy work, but by drawing upon our extensive training and experience, we’re able to do things the right way and make sure our clients’ trees are as healthy as possible.”

Forest Tree Services utilizes a variety of state-of-the-art equipment to take on projects of every size, from maintaining neighborhood trees to performing crown raises on towering redwoods. For a complete list of services and to see photos of the company’s past work, Mr. Kirk invites potential clients to visit www.foresttreeservices.com.

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Company Philosophy

“Our number one priority is making our clients happy, so we go out of our way to ensure they get five-star service. Our biggest reward is a satisfied customer who keeps us in mind for future tree work and recommends us to their friends and family.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for tree care companies that have earned the prestigious Diamond Certified award. For Forest Tree Services Inc., the best way to keep clients happy is to prioritize customer service and quality in every aspect of its operations. “My customers know that when they choose me, their trees are going to be properly cared for, which will save them money in the long term,” says owner Forest Kirk. “I always go out of my way to ensure they get the best possible service.”

Forest Tree Services has been providing tree care services for residential and commercial clients throughout Sonoma County since 2011. The company is qualified to handle everything from trimming and pruning to stump grinding and hazardous tree removal, and it also offers 24/7 emergency service for its customers’ convenience.

Unlike less experienced tree service companies that lack the tools to work on certain projects, Forest Tree Services has the equipment and expertise to take on all types of jobs. “Tree work isn’t easy—you have to know how to cut at the right angles and be willing to do things the right way,” says Mr. Kirk. “I have access to a bucket truck, a crane, a chipper and other specialty equipment that allows me to work on all sorts of trees.”

To further differentiate itself from its competition, Forest Tree Services takes the time to offer its clients specific advice, including when to prune their trees and when to remove sick or declining trees. “It’s possible to save a tree even if it’s completely healthy—if I can still cut it without detrimentally damaging it, I’ll try to save as much as possible,” explains Mr. Kirk. “I can also evaluate areas and help property owners determine if declining trees can stay where they’re planted, which they really appreciate.”

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Industry Info

When it comes to caring for your trees, look for a contractor that can provide exactly what you need.

Most homeowners don’t understand the complexities of tree care, so companies that offer quick solutions over the phone can suggest services and treatments that aren’t in the trees’ best interests. “Taking care of your trees can keep them healthy and add value to your property, but if a tree isn’t properly maintained, it can be dangerous,” explains Forest Kirk, owner of Forest Tree Services Inc. in Sonoma. “That’s why it’s important to find the right contractor—otherwise, you risk paying for services that will actually cost you more money in the long run.”

Here’s what to look for in a tree service contractor:

Assurance in the form of insurance and licensing
You should insist on hiring a licensed company that’s in good standing with the State of California and has full liability and workers’ compensation insurance. A state license confirms that the contractor has met their legal obligations, and insurance will cover your property and the company’s employees if anything goes wrong.

The right personnel and equipment
A guy with a chainsaw might be able to cut down or prune your trees, but that’s never your best option. While licensed tree care companies are more expensive than unlicensed operators, they’re also much more likely to give you the quality and value you desire while protecting the health and appearance of your trees.

Options based on your trees’ specific needs
Pruning or removing a tree? Grinding a stump or leaving it? Quality tree service companies will give you options to fit your unique needs. They’ll also account for the appearance of your trees, the safety of your location and other factors.

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Frequently Asked Questions

Q: When is the best time to have my trees pruned?
A: Most routine pruning and removal of dead or dying limbs can be done at any time. However, growth is maximized if pruning is done in late winter or early spring. It’s also smart to prune while the trees are dormant to help prevent pest problems and give the trees the entire growing season to close the wounds made by pruning. I can help you choose the right time to prune your specific trees.

Q: Why should I consider pruning my trees?
A: Pruning can reduce the risk of tree failure, provide better clearance under the trees, reduce shade and wind resistance, maintain the health of the trees, and more. 

Q: When do you recommend removing a tree stump?
A: If the stump is going to be a tripping hazard or aesthetically unappealing, I recommend removing it.

Q: Can you save part of a tree even if it’s not completely healthy?
A: That depends on the species of tree. If the tree is still safe and I can cut it without detrimentally damaging it, I’ll try to save as much of it as possible.

Q: Can you save an oak tree once it has bark beetles or other problems?
A: Oak trees decline for 150 years, but there are usually things that can be done to help them. If the tree is in an area where it won’t be dangerous while it’s declining, it can stay.

Q: Can you give me a list of references?
A: Yes, I can send you references by email or regular mail.

Q: What do you do with the debris after trimming or cutting a tree?
A: I can either haul away the debris or leave it for you to reuse as firewood or woodchips.

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SELECTED PHOTOS FROM Forest Tree Services Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Forest Kirk

Expert CONTRIBUTOR PROFILE
  • Forest Kirk is president of Forest Tree Services Inc., a Diamond Certified company. He can be reached at (707) 927-1019 or by email.

Forest Kirk: Professional Growth

By James Florence, Diamond Certified Resource Reporter

SANTA ROSA — Thanks to an early introduction to the tree service industry, Forest Kirk was able to achieve uncommonly rapid professional growth. “When I was growing up, my mom’s boyfriend owned a tree service business,” he explains. “When I was 11 years old, I started working with him after school and during the summer. I’d also go with him to Fort Ross, where we’d clear out forested areas and process the timber into firewood. Following high school, I started working for another tree service company and trained with a certified arborist. A couple of years later, I decided to start my own tree service business. I got my contractor’s license when I was 22 and earned my arborist certification a year later.”

Today, as owner of Forest Tree Services Inc., Forest says his favorite part of his job is watching his business grow. “Success drives me, so it’s very rewarding to see how much the business has grown since I first started it. I’ve invested a lot into getting the best equipment and providing excellent service, and I’m happy to see that it has paid off.”

A resident of Santa Rosa, Kirk spends most of his time outside of work with his daughter. “I homeschool my daughter, so between her school and my career, I stay very busy,” he says. “I also like extreme sports like snowboarding and motocross. I love to ride my motorcycle and I’m also partway through getting my pilot’s license, although that’s on hold for the time being.”

In regard to a professional philosophy, Forest says it’s all about the basics. “In order to run a successful business, you need to make sure your customers are getting what they want at a price they’re willing to pay, and that they’re happy with the end result. Of course, when it comes to tree service, the other important thing is safety. As long as you can keep your customers happy and perform the work safely, that’s a recipe for success.”

When asked the first thing he’d do if he were to retire tomorrow, Forest says he’d take to the skies. “I’d finish earning my pilot’s license, buy a Cessna and fly around the world.”

Ask Me Anything!

 Q: If you could travel anywhere in the world, where would you go?

A: Thailand. 

Q: Are you an early bird or a night owl?

A: A night owl, although I also get up early. I just don’t sleep very much in general.

Q: What’s your favorite thing to do on a rainy day?

A: Stay inside and watch a movie.

Q: What’s your favorite kind of food?

A: Mexican food.

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Expert articles
  • Annual Tree Maintenance

    SANTA ROSA — Maintaining your trees once a year will ensure their long-term health, make your property safer and save you money. Almost all trees require a similar annual maintenance regimen. This includes:

    •  Trimming back excess growth

    •  Removing dead and crisscrossing branches  

    •  Performing reductions on elongated, heavy branches to prevent limb failure

    •  Identifying poor attachments and wood decay 

    •  Thinning the crown to allow the canopy to breathe, reduce the windsail effect and prevent storm damage

    Whether you choose to perform these tasks yourself or hire a tree service contractor, it’s important to make sure the work is being performed to the standards set by the American National Standards Institute (ANSI).

    With the exception of fruit trees, mulberries and sycamores, a tree’s limbs should be trimmed to leads, meaning one-third the size of the original branch. This will enable the tree to continue growing without losing its structural integrity. Bear in mind that topping cuts and stub cuts are not recommended. Additionally, codominant attachments on neglected trees may require cabling or support systems. A certified arborist will be able to advise you on any special needs your tree may have.

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Expert video tip
  • Video: Tree Maintenance Basics

    Complete Video Transcription:

    SANTA ROSA — Forest Kirk: When trimming your trees, whether you’re doing it yourself or hiring a contractor, please make sure the work is performed to ANSI standards. Almost all trees require just about the same type of annual maintenance.

    Crown clean means to go through the canopy and perform work where needed; removing crisscrossing branches for structure; performing reductions on elongated, heavy branches to prevent limb failure; identifying poor attachments and wood decay; and making the work necessary to perform the tree as safe as possible. Crown thin. This reduces the sail effect and allows the canopy to breathe. Preventing storm damage. Removing deadwood to make the tree safe as possible and also aesthetically pleasing. Some trees that were neglected with codominant attachments require cabling or support systems.

    With the exception of fruit trees, mulberries, and sycamores, trees need to be trimmed to leads, meaning we cut back to a branch one-third the size of the original branch. No topping cuts or stub cuts. This enables the tree to continue to grow without losing its structural integrity. Trimming your trees safely will save you money and ensure your tree’s health and safety for lifetimes to comes.

    Host: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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Forest Tree Services Inc. WEBSITE AND EXTERNAL FEED
  • Forest Tree Services Inc. SOCIAL MEDIA FEEDS
Diamond Certified RATINGS ON Forest Tree Services Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 58 VERIFIED CUSTOMERS i

Steve B.

VERIFIED Forest Tree Services Inc. CUSTOMER

1 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

I would tell others to go ahead and use them. They are great.

He came out when he was supposed to, cleaned up well and explained what he was doing, so that was all good for me.

Richard

VERIFIED Forest Tree Services Inc. CUSTOMER

2 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them.

They showed up when they said and they were able to come out faster than any of the other companies who provided bids, so it all worked out well.

Stacy

VERIFIED Forest Tree Services Inc. CUSTOMER

3 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

We have used them multiple times and have referred the company to others.

Forest is very knowledgeable, honest, responsive, and he's just a good guy.

Mr. N

VERIFIED Forest Tree Services Inc. CUSTOMER

4 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

I would highly recommend Forest.

The professionalism, cleanliness, knowledge, and performance

C. N.

VERIFIED Forest Tree Services Inc. CUSTOMER

5 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

He exceeded my expectations and not only did what he was supposed to do, but he also did it very professionally and with great artistry and concern for the overall job. It was sort of unbelievable how good they were and that they were also very flexible. I had some things come up that I wanted after they had already started and Forest said that they basically felt I might want to lean in that direction, so they had already worked in extra time in the beginning to accommodate those needs if they came up or If wanted to go that route. That was great to me, the fact that they basically anticipated my needs in that way.

I presented some changes and he said let's do it right away. The service was beyond great. I couldn't help but would sneak out to watch them do the work, because it was like watching a band or dance performance. They are skilled professionals and clearly legitimate. The work really helped me in selling my mom's house after she passed, because there were trees touching every utility line and they took care of it for me. Forest has a true artistic flare and dove right into the work.

Gabriel

VERIFIED Forest Tree Services Inc. CUSTOMER

6 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

They were on time, efficient, and left everything really clean.

They were clean, fast, and did the job really well.

Jacob

VERIFIED Forest Tree Services Inc. CUSTOMER

7 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

They did a high quality job with competitive prices.

They are good. I've used them 3 to 4 times now.

Evelyn

VERIFIED Forest Tree Services Inc. CUSTOMER

8 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

I like them and have used them a number of times now. I have been very satisfied each time.

They know what they are doing, they know what I want, and they try to help me as much as possible. I have been very happy with them.

Ms. N.

VERIFIED Forest Tree Services Inc. CUSTOMER

9 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

They were extremely good and efficient.

Well, I have never had a tree service before, so I have nothing to compare the experience to, but it was fascinating to watch them work on such a huge tree.

Ms. O.

VERIFIED Forest Tree Services Inc. CUSTOMER

10 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

They did a great job for us when they came out.

They were great. It was over a year ago though, so I don't remember specifics.

Mr. N.

VERIFIED Forest Tree Services Inc. CUSTOMER

11 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

They are good.

They came out and took care of business.

Mr. W.

VERIFIED Forest Tree Services Inc. CUSTOMER

12 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

They are knowledgeable, reliable, and thorough.

They are an excellent company. My best endorsement for them is that I would call them first if I had any other needs.

Ms. J.

VERIFIED Forest Tree Services Inc. CUSTOMER

13 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

I used them again and felt that they were efficient, fair and knowledgeable.

They were responsive. I also had a situation with a hallow tree that had a long-standing beehive in it, so Forest came out personally to deal with it and spent quit a bit of time on doing so.

Bruce

VERIFIED Forest Tree Services Inc. CUSTOMER

14 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

If I have any similar work that I need to have done in the future, I will call Forest first.

Their pricing was good, they did what they said they would do, and I enjoyed working with them.

Mr. G.

VERIFIED Forest Tree Services Inc. CUSTOMER

15 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them to any other consumer looking to have tree work done.

The jobs are always done in a timely manner, their cleanup is excellent, and they always do the work at a reasonable price.

Mrs. C.

VERIFIED Forest Tree Services Inc. CUSTOMER

16 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

I have already recommended them to all of my friends.

They cleaned up after themselves, did the job quickly, and really did everything that I was asking for. There was nothing that I felt that they didn't do well, as far as my experience.

Ms. P.

VERIFIED Forest Tree Services Inc. CUSTOMER

17 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them.

I liked their professionalism and that they brought all of the right tools with them. They brought a big tree down for me very carefully without destroying or damaging anything and they cleaned up well afterwards.

Ted G.

VERIFIED Forest Tree Services Inc. CUSTOMER

18 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

A first class operation

A first class operation

Caroline

VERIFIED Forest Tree Services Inc. CUSTOMER

19 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

Their lead tree cutter on the job noticed a birds nest and wanted to make sure there were no birds in the tree. They are amazing and really care.

They're very attentive to their business and his confidence in what he's doing is great. He's very fair, honest, and very reliable.

Theodore R.

VERIFIED Forest Tree Services Inc. CUSTOMER

20 of 58

Quality 10
10
Loyalty Yes
CRITIQUE

To use them

They follow through with everything.

Read All 58 Survey Responses at Ratings View

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