Diamond Certified Company Report

Summit Tree Care

Diamond Certified Company Report

Summit Tree Care

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 71 VERIFIED CUSTOMERS i

May Q.

VERIFIED Summit Tree Care CUSTOMER

1 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are affordable, efficient, and quick with service.

Bob, the owner, was very professional and courteous. He was able to come out within a reasonable amount of time.

Jan A.

VERIFIED Summit Tree Care CUSTOMER

2 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have referred them to a lot of people.

They do a great job, they have a great crew, and they leave the property clean when they are done. They are just wonderful.

Bob G.

VERIFIED Summit Tree Care CUSTOMER

3 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

It's a really good value for the money spent. They do good work for a good price. He has a large crew, so it gets done quickly. It helps to know what you want done. I have a friend who is an arborist, so I have someone knowledgeable, and he can direct the work for me.

I like that I got a lot of work done for a great price, by a knowledgeable and friendly, experienced guy who has a great work crew. He doesn't make a big production out of it. He is honest and ethical. He's good communicator, and he is on the same page as I am.

Read All 71 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Bob Alvarez, Owner

Summit Tree Care provides a variety of tree care services for residential and commercial clients in Sonoma, Marin, and Napa Counties, handling everything from basic trimming and maintenance to tree and shrub removals. The company utilizes a wide range of state-of-the-art equipment to streamline the tree care process as much as possible, including aerial lifts, brush chippers and stump grinders.

Owner Bob Alvarez credits much of Summit Tree Care’s success to the expertise and longevity of his employees, many of whom have been with the company since its founding more than 20 years ago. “Our customers like that we’ve had the same employees since the beginning,” he says. “It says a lot about how we treat our employees and how they treat our customers in turn.”

Summit Tree Care provides the same crew for every job, which allows its tree care specialists to develop a familiarity with each property and its trees that ultimately ensures a high level of customer satisfaction and loyalty. “Our customers really appreciate how safe, prompt, reliable and courteous we are,” says Mr. Alvarez. “With the combination of our modern equipment and highly experienced employees, our customers find great value in the services we provide.”

Read moreShow less
COMPANY REPORT NAVIGATION

Diamond Certified Companies are Rated Highest in Quality and Helpful Expertise.

  • Why this rating is the most accurate.
  • Our editors gather deep company info.
  • Performance is Guaranteed.

DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Summit Tree Care

COMPANY CONTACT
Service AREA

Sonoma County
Marin County
Napa County

SERVICES PERFORMED

Tree Care
Tree Removal
Tree Trimming
Portable Sawmill Service
Custom Milling
Bobcat/Skid-Steer & Crane Service
All-Terrain Stump Removal
Tree Replacement & Timber Products
Lumber & Firewood Sales
Removal & Replacement Specialist

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Summit Tree Care

Company Profile

Summit Tree Care provides a variety of tree care services for residential and commercial clients in Sonoma, Marin, and Napa Counties, handling everything from basic trimming and maintenance to tree and shrub removals. The company utilizes a wide range of state-of-the-art equipment to streamline the tree care process as much as possible, including aerial lifts, brush chippers and stump grinders.

Owner Bob Alvarez credits much of Summit Tree Care’s success to the expertise and longevity of his employees, many of whom have been with the company since its founding more than 20 years ago. “Our customers like that we’ve had the same employees since the beginning,” he says. “It says a lot about how we treat our employees and how they treat our customers in turn.”

Summit Tree Care provides the same crew for every job, which allows its tree care specialists to develop a familiarity with each property and its trees that ultimately ensures a high level of customer satisfaction and loyalty. “Our customers really appreciate how safe, prompt, reliable and courteous we are,” says Mr. Alvarez. “With the combination of our modern equipment and highly experienced employees, our customers find great value in the services we provide.”

Read moreRead Less
Company Philosophy

“We take pride in our work and care about every aspect from start to finish. Our goal is to treat every customer fairly and provide the safe, efficient tree work they’re looking for.”

Read moreRead Less
Comparative Summary

Few tree service companies earn the prestigious Diamond Certified award, which means they’ve been independently rated Highest in Quality. Even fewer can also claim more than three decades of industry experience and a staff of highly trained professionals who’ve been with the company for 20-plus years, but that’s exactly the case for Summit Tree Care. “We’ve been taking care of trees throughout the North Bay since 1977, so we really know what we’re doing,” says owner Bob Alvarez. “Our customers know the same crew members are going to come back to their houses year after year, and they really appreciate that.”

Summit Tree Care provides a wide range of tree care services for residential and commercial clients in Sonoma, Marin and Napa Counties. In addition to handling everything from basic maintenance and trimming to tree and shrub removals, the company sells and delivers firewood, performs yard renovations on neglected properties, and more.

Unlike less experienced tree service companies that strive to reduce their operating costs by using the same equipment for years, Summit Tree Care continually invests in new state-of-the-art equipment designed to streamline the tree care process as much as possible, including aerial lifts, brush chippers and stump grinders. “Investing in new equipment and keeping it well maintained actually saves our customers money because we’re able to work safer, quicker and more efficiently,” says Mr. Alvarez. “Our customers find great value in our combination of modern equipment and highly experienced employees.”

Another distinguishing feature of Summit Tree Care is its dedication to executing the basics on every job, which Mr. Alvarez says is important for ensuring 100 percent of his customers return for more work in the future. “Simply put, we’re prompt, reliable and trustworthy. We work efficiently, treat our customers fairly and take pride in our job from start to finish. Our customers see that and keep coming back as a result.”

Read moreRead Less
Industry Info

Don’t underestimate the importance of maintaining the trees on your property. A property’s trees are among its most valuable assets—since they take decades to grow to full height, they’re long-term investments that increase the property’s value and make it more aesthetically pleasing at the same time. That’s why hiring a professional arborist to care for your mature trees is a sound investment for both your wallet and lifestyle.
Even if you elect to have a professional provide long-term maintenance for your trees, it’s still important to understand how to identify potential threats before they become serious problems. “The most common pests as of late are bark beetles,” says Bob Alvarez, owner of Summit Tree Care in Petaluma. “They bore into pine and birch trees, get into the cores, and actually shut the trees down. A bad infestation can kill a tree in a week.” A tree care professional will be able to provide bark beetle treatments, as well as deep root fertilization that keeps the tree strong so it can defend itself against pests.
Another warning sign to look for is a loss or discoloration of needles or leaves—this usually indicates your tree is in distress and requires the services of a professional arborist. Other signs include sap oozing from branches or the trunk and visible beetles or other insects. “Many treatments for these types of problems require the application of pesticides, which is a job that’s best left to a professional for safety reasons,” cautions Mr. Alvarez.

Read moreRead Less
Frequently Asked Questions

Q: How long will it take to complete my job?

A: Every property and job is unique, so it depends on the extent of the work. Regardless, we’ll give you a written estimate that includes both the cost and the estimated time of completion before any work begins.

Q: Can you give me a quote over the phone?

A: We can give you a ballpark figure, but we can’t provide a firm estimate until we visit the site, evaluate its accessibility, and determine the number, size and health of your trees.

Q: Do you use day laborers or subcontractors?

A: Absolutely not. Tree care is a dangerous business, so it’s important for us to use crew members who know exactly what they’re doing and are used to working together.

Q: How do you maintain quality control?

A: In addition to employing highly experienced crew members who have been with the company for more than 20 years, every job is inspected by our owner, Bob Alvarez, to ensure the work is done to his exacting standards.

Q: Is there a tree that’s too big for you to handle?

A: No, we can work with trees of every size.

Q: Do you sell firewood?

A: Yes, and we also deliver it.

Q: Do I need to tell my neighbors that you’ll be coming?

A: Usually no, but if there’s a tree that’s encroaching onto their property and we need access to it, you might need to alert them. Also, if we’re chipping for an extended period of time, you may want to let them know there will be noise for a few hours as a courtesy.

Read moreRead Less

SELECTED PHOTOS FROM Summit Tree Care

Shares
Summit Tree Care WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Summit Tree Care
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 71 VERIFIED CUSTOMERS i
Summit Tree Care : Average 9.3 out of 10 based on 71 unique customer surveys of customer satisfaction.

May Q.

VERIFIED Summit Tree Care CUSTOMER

1 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are affordable, efficient, and quick with service.

Bob, the owner, was very professional and courteous. He was able to come out within a reasonable amount of time.

Jan A.

VERIFIED Summit Tree Care CUSTOMER

2 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have referred them to a lot of people.

They do a great job, they have a great crew, and they leave the property clean when they are done. They are just wonderful.

Bob G.

VERIFIED Summit Tree Care CUSTOMER

3 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

It's a really good value for the money spent. They do good work for a good price. He has a large crew, so it gets done quickly. It helps to know what you want done. I have a friend who is an arborist, so I have someone knowledgeable, and he can direct the work for me.

I like that I got a lot of work done for a great price, by a knowledgeable and friendly, experienced guy who has a great work crew. He doesn't make a big production out of it. He is honest and ethical. He's good communicator, and he is on the same page as I am.

Rosio M.

VERIFIED Summit Tree Care CUSTOMER

4 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say they performed the job as expected.

There were no surprises.

Fred A.

VERIFIED Summit Tree Care CUSTOMER

5 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a good job.

Bob is a really good guy. They offer great service.

Stephanie M.

VERIFIED Summit Tree Care CUSTOMER

6 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are thorough and knowledgeable.

They were good when we had them many years ago.

Pete H.

VERIFIED Summit Tree Care CUSTOMER

7 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would recommend them with no problem at all.

I liked that they were on time, they did the job, and they left the place clean.

Steve M.

VERIFIED Summit Tree Care CUSTOMER

8 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do an excellent job, they clean up, and they are incredibly polite and professional.

They are very knowledgeable of what they are doing, and they are willing to go the extra mile.

Pat G.

VERIFIED Summit Tree Care CUSTOMER

9 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did exactly what I asked them to do.

I'm big on clean up, and they cleaned up very well.

Carol C.

VERIFIED Summit Tree Care CUSTOMER

10 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are on time, they work fast, and they are careful. They don't trash your landscaping, and they clean up after themselves.

They are really dependable. They are very careful, and they do a really good job.

Cheryl D.

VERIFIED Summit Tree Care CUSTOMER

11 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

I've recommended them to all of my neighbors. I would highly recommend them.

They were efficient and careful.

Frank L.

VERIFIED Summit Tree Care CUSTOMER

12 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

He was very fair, and he did what he said he would do.

The crew was very good. They cleaned after they finished the job. They were great.

Leonard M.

VERIFIED Summit Tree Care CUSTOMER

13 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are high quality people with good time management. They get the job done as quickly as possible, and they are dependable.

The owners faith in his men

Georgia B.

VERIFIED Summit Tree Care CUSTOMER

14 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did everything they said they would do. They were on time, they did a great job, they cleaned up after themselves and then left. I was very satisfied. There were no complaints.

The owner, Bob, was very cordial and personable. I felt good about hiring them to do the work and was not disappointed.

Jeff P.

VERIFIED Summit Tree Care CUSTOMER

15 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They do a really good job. It's not as easy as it looks. They know what they are doing. They are very professional and competent.

I like that they get the job done. They have a good crew, and they clean up afterwards.

Julie D.

VERIFIED Summit Tree Care CUSTOMER

16 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

I love them. They have a very friendly crew, and they work efficiently. They were professional, they cleaned up beautifully, and they left nothing behind. The trees looked terrific when they were done.

I like that the work crew knows what they are doing. They are highly trained and skilled to know what to do. They are attentive to detail.

Julilian N.

VERIFIED Summit Tree Care CUSTOMER

17 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were great people who did a great job. I just referred them to others. They were extremely efficient in how they did the work. They arrived on time. They were courteous, respectful of my plants, and it was amazing to watch them. They were like a well-oiled machine. They were careful and didn't do anything that looked risky or dangerous.

I liked that what they charged was very affordable. I had several people come out, but this company was so reasonable and affordable by comparison. I really liked the estimate they gave me. I also liked that they cut the logs into 16-inch rounds at the end of the job and cleaned up the yard immaculately. The yard looked better than it looked prior to their arrival.

Katherine L.

VERIFIED Summit Tree Care CUSTOMER

18 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They did excellent work. They were clean and tidy. They arrived promptly. My neighbors watched them when they grounded up the stump and were very complementary about the quality of their work. They were wonderful in everything that they did.

I liked everything about them and what they did on my property. My neighbors watched them and were very impressed also.

Ken N.

VERIFIED Summit Tree Care CUSTOMER

19 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were excellent all the way. They were very professional and careful not to damage fences or other property.

I liked that they charge a very reasonable price for the services that they do.

Leonard M.

VERIFIED Summit Tree Care CUSTOMER

20 of 71

Quality 10
10 10
Loyalty Yes
CRITIQUE

They know what they are doing, as opposed to just cutting things apart. They trim in a way that is healthy for the trees, and it looks real nice when they are done.

I liked their promptness. They brought a full crew and did the job in a professional manner within a short period of time.

Read All 71 Survey Responses at Ratings View