Diamond Certified Company Report

Automatic Garage Door Corporation

Diamond Certified Company Report

Automatic Garage Door Corporation

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 204 VERIFIED CUSTOMERS i

M. C.

VERIFIED Automatic Garage Door Corporation CUSTOMER

1 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very professional and the price is very reasonable. They got the job done.

They respond fast and they got the job done as they said they would and on schedule.

Beth C.

VERIFIED Automatic Garage Door Corporation CUSTOMER

2 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were reliable, timely, and they knew exactly what they were doing.

I had a very positive experience. It was easy to work with them.

Brad D.

VERIFIED Automatic Garage Door Corporation CUSTOMER

3 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have confidence in the work they do.

They have impeccable service and a good quality installation. Mark, the owner, is great.

Read All 204 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Automatic Garage Door Corporation repairs and installs residential garage doors and commercial rolling steel doors for clients throughout the Greater Bay Area. The company also sells a variety of LiftMaster openers and offers preventive maintenance services for all types of garage doors. All its models come with a one-year warranty on parts and labor and incorporate basic safety features to protect children, pets and possessions.

President Mark Griffin has more than 30 years of experience in the automatic door industry. A long-time Bay Area resident, Mr. Griffin says his extensive knowledge of San Francisco and its surrounding communities allows him to understand the special needs of his customers. “My crew of professional installers has been with me for many years, and they exercise the same commitment to quality and meticulous care on every job.”

Automatic Garage Door Corporation’s San Francisco showroom displays many different brands and styles of garage doors, all of which can be customized with window panel and top section designs. To see extensive examples of the company’s past projects, Mr. Griffin invites potential customers to visit www.automaticgaragedoorsf.com.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Automatic Garage Door Corporation

COMPANY CONTACT
Service AREA

The Greater San Francisco Bay Area

SERVICES PERFORMED

Auto Garage Doors
Installation
Maintenance
Repairs

BRANDS Supported
  • LiftMaster

  • Wayne Dalton

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Automatic Garage Door Corporation

Mark Griffin is a veteran of the automatic door industry.

Company Profile

Automatic Garage Door Corporation repairs and installs residential garage doors and commercial rolling steel doors for clients throughout the Greater Bay Area. The company also sells a variety of LiftMaster openers and offers preventive maintenance services for all types of garage doors. All its models come with a one-year warranty on parts and labor and incorporate basic safety features to protect children, pets and possessions.

President Mark Griffin has more than 30 years of experience in the automatic door industry. A long-time Bay Area resident, Mr. Griffin says his extensive knowledge of San Francisco and its surrounding communities allows him to understand the special needs of his customers. “My crew of professional installers has been with me for many years, and they exercise the same commitment to quality and meticulous care on every job.”

Automatic Garage Door Corporation’s San Francisco showroom displays many different brands and styles of garage doors, all of which can be customized with window panel and top section designs. To see extensive examples of the company’s past projects, Mr. Griffin invites potential customers to visit www.automaticgaragedoorsf.com.

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Company Philosophy

“Our work ethic is built on the basic principles of common courtesy: We show up on time, call if we're going to be late, and keep our trucks and equipment clean and organized. We're very meticulous with our installations, and customers can expect us to perform timely warranty work after their jobs are complete. If they experience any problems with their garage doors, we'll be there to take care of them.”

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Comparative Summary

Mark Griffin has been in the garage door industry for more than 30 years. His company, Automatic Garage Door, repairs and installs residential garage doors and commercial rolling steel doors for homes and businesses in the Bay Area.

The company completes all jobs in a single day–”installed, double checked and triple checked,” according to Mr. Griffin. All jobs result in a “delighted” client, he says, and problems are rare and immediately remedied.

You can count on Automatic Garage Door to perform timely warranty work along with new installations, Mr. Griffin says. Should warranty issues arise, he handles them quickly and personally.

A long-time resident of the Bay Area, Mr. Griffin’s extensive knowledge of San Francisco’s neighborhoods equips him to understand the special needs of his customers. His company’s work ethic is built on the basic principles of common courtesy: show up on time or call if you’re running late; keep trucks and equipment clean and organized; exercise the same commitment to quality and meticulous care that you would if installing your own garage door.

The overwhelming majority of calls handled by the company (90 percent) result in repairs rather than replacements. The only doors the company can’t service are those deemed unsafe: doors lacking sensors to reverse their direction when they encounter a blockage, and one-piece doors with dangerous side-springs. Under those circumstances, Mr. Griffin will recommend the homeowner install a new door as quickly as possible.

Automatic Garage Door has a complete showroom where you can view many styles and brands. Its two full-time secretaries are fluent in English, Spanish, Mandarin and Cantonese.

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Industry Info

If you ignore maintenance on your garage door, don’t be surprised when it breaks. People get the brakes on their car checked. They get their car’s oil changed. Yet they completely ignore their garage door, the single largest moving object in their house.

“It goes up and down constantly, and no one does maintenance on it. It’s one of those things people just take for granted,” says Mark Griffin of Automatic Garage Door. The result is that the garage door may break much sooner than they should.

Whether you need your garage door repaired or replaced, Mr. Griffin recommends you find a journeyman with at least four years’ experience repairing and installing garage doors.

The key to a long-running and smooth-operating garage door, says Mr. Griffin, is proper balance. When an experienced professional comes to service your garage door, his first step should be to balance it. He should put the door on its manual setting, adjust the spring tension and oil the parts.

There are two types of doors that should not be serviced, says Mr. Griffin. First is a door without the safety sensors that are mandatory in newer doors. The second is an older, one-piece door that flips up and, because of its dangerous side springs, creates a safety risk. If you own one of these one-piece models, he recommends you keep all its parts well oiled, stay clear of the springs and purchase a new folding door as soon as possible.

Another piece of advice to anyone looking for a company to service their garage door: Visit its showroom—the very existence of which tells you the company is established. Trust your instincts. If the showroom looks and feels professional, that should help reassure you that the company is a trustworthy choice.

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Frequently Asked Questions

Q: Should I get a wood door or a metal one?

A: You don’t want a metal door in San Francisco, because it’ll rust. Outside of San Francisco, metal is very popular because it comes back pre-painted and it’s insulated.

Q: What about carriage house doors?

A: Many people live in Victorian home, and they want a garage door that looks like those old 1900 swingers, which is what the carriage house garage doors are. I can absolutely do this. These doors go up in sections.

Q: I need a garage door but I don’t know what’s out there. How does your process work?

A: I do every single estimate in person. I bring out a book of different designs, which you can also find on our website.

Q: What about safety?

A: All the new garage door motors have safety sensors. If your door is coming down and something blocks the beam, it reverses. Every motor we install includes those safety sensors. Even if a cat goes near it, it backs up.

Q: Can you retrofit my garage door with a safety sensor?

A: No, unfortunately. If you want the sensor—and everybody should have it—you need to put in a new motor rod. You can’t add the beams to an old motor.

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SELECTED PHOTOS FROM Automatic Garage Door Corporation

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Automatic Garage Door Corporation WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON Automatic Garage Door Corporation
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 204 VERIFIED CUSTOMERS i
Automatic Garage Door Corporation : Average 9.2 out of 10 based on 204 unique customer surveys of customer satisfaction.

M. C.

VERIFIED Automatic Garage Door Corporation CUSTOMER

1 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very professional and the price is very reasonable. They got the job done.

They respond fast and they got the job done as they said they would and on schedule.

Beth C.

VERIFIED Automatic Garage Door Corporation CUSTOMER

2 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were reliable, timely, and they knew exactly what they were doing.

I had a very positive experience. It was easy to work with them.

Brad D.

VERIFIED Automatic Garage Door Corporation CUSTOMER

3 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have confidence in the work they do.

They have impeccable service and a good quality installation. Mark, the owner, is great.

T. F. C. H. I.

VERIFIED Automatic Garage Door Corporation CUSTOMER

4 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

They

They

B. C.

VERIFIED Automatic Garage Door Corporation CUSTOMER

5 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

I like dealing with Mark.

The only person I deal with is Mark and he is fine.

H. G. C.

VERIFIED Automatic Garage Door Corporation CUSTOMER

6 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are solid.

They know what they are doing.

J. P.

VERIFIED Automatic Garage Door Corporation CUSTOMER

7 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

They have great customer service and they are on time and they have great communication.

They have great communication and they are on time. They have great customer service. They give good service.

M. L. N.

VERIFIED Automatic Garage Door Corporation CUSTOMER

8 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

I

I just think that their product is great.

S. C.

VERIFIED Automatic Garage Door Corporation CUSTOMER

9 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

They

Just that they know what they

T. N. C.

VERIFIED Automatic Garage Door Corporation CUSTOMER

10 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

They are very good.

They do what they say they are going to do.

V. A. C.

VERIFIED Automatic Garage Door Corporation CUSTOMER

11 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

They

They

Albert M.

VERIFIED Automatic Garage Door Corporation CUSTOMER

12 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

It

Their overall service, I guess, they came out on time, they did the job professionally, and they cleaned up at the end.

Antonio K.

VERIFIED Automatic Garage Door Corporation CUSTOMER

13 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

They

They

Barbara K.

VERIFIED Automatic Garage Door Corporation CUSTOMER

14 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

They

Actually, they were recommended to me by my daughter. I just found them to be very reliable and competent.

Barbara M.

VERIFIED Automatic Garage Door Corporation CUSTOMER

15 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were detailed and thorough.

They were on time and straightforward.

Bill B.

VERIFIED Automatic Garage Door Corporation CUSTOMER

16 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

They

I thought that the end result was very satisfying. They were very skilled.

Jim

VERIFIED Automatic Garage Door Corporation CUSTOMER

17 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

I would say Mark is a true pro. He knows what he

Mark is my garage door guy. I

David L.

VERIFIED Automatic Garage Door Corporation CUSTOMER

18 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were reliable, they stuck to the price that they quoted me, and they did an overall great job. I

The quality of their work was fabulous.

Ed C.

VERIFIED Automatic Garage Door Corporation CUSTOMER

19 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have recommended them several times. They

They do clean work and I really like my garage door.

Ernie P.

VERIFIED Automatic Garage Door Corporation CUSTOMER

20 of 204

Quality 10
10 10
Loyalty Yes
CRITIQUE

Mark, the owner, was very reliable, accommodating, and professional.

I like Mark the best, and how he provided me excellent service.

Read All 204 Survey Responses at Ratings View