Diamond Certified Company Report

A and P Moving, Inc.

Diamond Certified Company Report

A and P Moving, Inc.

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 298 VERIFIED CUSTOMERS i

Dave K.

VERIFIED A and P Moving, Inc. CUSTOMER

1 of 298

Quality 10
10 10
Loyalty Yes
CRITIQUE

They really know the Bay Area and they got into the narrow streets of Tiburon and they knew how to manage multiple trucks. They never broke a thing.

The people are real, wholesome, honest people. My son left a big wad of cash in one of the drawers and they handed it to me saying that they were not able to move cash.

Doug G.

VERIFIED A and P Moving, Inc. CUSTOMER

2 of 298

Quality 10
10 10
Loyalty Yes
CRITIQUE

I have told many that it is personable, professional, and I have used them almost about a dozen times and they have always been a '10' out of '10'.

The crews who moved me were consistent, and more often than not, Mike and his crew have come out. They are as friendly and professional as you can get.

Erin T.

VERIFIED A and P Moving, Inc. CUSTOMER

3 of 298

Quality 10
10 10
Loyalty Yes
CRITIQUE

Probably the best experience in moving in my life

I like the people who came to my house and helped move. They were professional, kind, and understanding. I had them send the same people the second time because they were so good.

Read All 298 Survey Responses at Ratings View
Diamond certified VIDEO PROFILE
Diamond certified company PROFILE

Scott J. Kerr, Sales

A and P Moving, Inc. provides local, long-distance, and international relocation services for residential and commercial clients throughout the Bay Area. As an agent for Bekins Van Lines, the family-owned and operated company handles all aspects of packing, moving, and storing. Its employees are meticulously trained in safety procedures and proper handling techniques.

Founders Darcy Quinn and Darin Aman say A and P Moving’s success is due to the hard work and dedication of its longtime staff members, some of whom have been with the company since its inception more than 30 years ago. “All our employees take pride in facilitating the careful transport and safe delivery of our clients’ belongings,” says Darin Aman. “Taking care of customers is our top priority.”

A and P Moving also offers document storage, shredding and inventory management services to Bay Area clients in many different industries, including medical, legal and government. The company stores important documents and files at its 45,000-square-foot Novato warehouse, which features code-compliant sprinkler systems and 24-hour monitored security systems.

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON A and P Moving, Inc.

Locations

The Greater Bay Area

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SERVICES PERFORMED

Corporate & Residential Moving
Free Estimates
Interstate & International Moving
Record Storage
Household Storage
Shredding
Document Storage
Inventory Management

DIAMOND CERTIFIED RESEARCHED ARTICLES ON A and P Moving, Inc.

A and P Moving’s trucks can handle all types of moving jobs.

Company Profile

A and P Moving, Inc. provides local, long-distance, and international relocation services for residential and commercial clients throughout the Bay Area. As an agent for Bekins Van Lines, the family-owned and operated company handles all aspects of packing, moving, and storing. Its employees are meticulously trained in safety procedures and proper handling techniques.

Founders Darcy Quinn and Darin Aman say A and P Moving’s success is due to the hard work and dedication of its longtime staff members, some of whom have been with the company since its inception more than 30 years ago. “All our employees take pride in facilitating the careful transport and safe delivery of our clients’ belongings,” says Darin Aman. “Taking care of customers is our top priority.”

A and P Moving also offers document storage, shredding and inventory management services to Bay Area clients in many different industries, including medical, legal and government. The company stores important documents and files at its 45,000-square-foot Novato warehouse, which features code-compliant sprinkler systems and 24-hour monitored security systems.

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Company Philosophy

“Moving possessions and storing important documents can be a stressful experience, so we always strive to make every customer feel safe and secure with our services. We emphasize the importance of client communication, and we stay focused on the service aspect of our business. By drawing on our years of experience, we're able to simplify any move or storage project as much as possible.”

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SELECTED PHOTOS FROM A and P Moving, Inc.

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DIAMOND CERTIFIED EXPERT CONTRIBUTOR ADVICE & TIPS FROM Darcy Quinn

Expert CONTRIBUTOR PROFILE
  • Darcy Quinn is owner of A and P Moving, Inc., a Diamond Certified company. She can be reached at (415) 669-4940 or by email.

Darcy Quinn: An Early Involvement

By James Florence, Diamond Certified Resource Reporter

NOVATO — Darcy Quinn has been working in the moving industry since she graduated college, but her initial involvement goes back even further. “My dad has worked for Bekins Van Lines since 1966, so I grew up around the business,” she explains. “When I was a little girl, I would go with him on weekends when he was managing office moves—he would pay me 25 cents a day to help out. Later, during high school and college, I continued to work with him during summer and winter breaks. In 2000, around the same time I graduated from college, he purchased the Novato Bekins Agency from Bekins Van Lines and invited me to be his office manager. I’ve been here ever since.”

Today as owner of A and P Moving, Inc. (which she co-owns with her father, Dale, and brother, Darin), Darcy says her favorite part of her job is the opportunity to interact with a variety of people. “I meet people from all walks of life, which keeps things interesting. Most of the people we move are going through some kind of life transition, so it’s rewarding and often inspiring to be a part of that.”

A resident of Novato (where she lives with her husband, Pat, and their two children), Darcy spends her time outside of work on a variety of active pastimes. “I love going hiking and running on local trails with our Australian Cattle Dog,” she details. “I also love music, as does my husband, so we enjoy going to concerts together. As far as family activities go, we like going to the beach and attending sports events.”

In regard to a professional philosophy, Darcy espouses the value of treating others like family. “We’re family-oriented people and that’s how we run our company,” she says. “I think the main reason we have such a loyal employee base is because we don’t view them as numbers but as valuable members of our company family. This philosophy also extends to how we interact with our customers. Ultimately, I think it comes down to respect. Regardless of the level of employee or size of the job, we aim to treat everyone with an equal amount of respect.”

When asked the first thing she’d do if she were to retire tomorrow, Darcy says she’d volunteer her time to a good cause. “I’ve always wanted to work with a nonprofit that benefits underprivileged people. Last year, my daughter and I volunteered at St. Anthony’s Soup Kitchen in San Francisco, and it was a very rewarding experience. It just felt good to make a difference in the lives of others and help them see there is hope beyond their current circumstances. So, if I were to retire from full-time work, I would definitely volunteer for a program like that on a more permanent basis.”

Ask Me Anything!

Q: What’s your favorite local restaurant?

A: Sol Food in San Rafael.

Q: What’s your favorite thing to do on a rainy day?

A: Go running with my dog.

Q: Do you collect anything?

A: I collect matchboxes. When I was a little girl, my dad traveled a lot for work and he always brought me matchboxes from wherever he’d been. I now have a huge, beautiful, eclectic collection of matchboxes, and I still collect them to this day.

Q: What’s your favorite magazine?

A: “Vanity Fair” because it has a little bit of everything. It has the juicy gossip, but it also has relevant stories about what’s going on in society today.

Q: What’s your favorite thing to eat for dessert?

A: Chocolate cake.

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Expert articles
  • Planning Ahead for a Move

    NOVATO — When planning for a relocation, the biggest mistake people make is waiting until the last minute to contact a moving company. Movers’ schedules fill up quickly, especially during the peak season, which runs from April through September. If you don’t plan ahead, you could wind up with limited options. To avoid this, be sure to contact a mover at least two to three months before your moving date.

    When you call a moving company, the first thing they’ll have you do is schedule an onsite inspection appointment. During this appointment, the relocation consultant will perform a walkthrough and “needs analysis” of your residence. This will help the company get an idea of what the job will require and create an accurate cost estimate.

    Ideally, you should get estimates from three different moving companies—this will give you the chance to compare prices and assess value. Once you decide on a mover, get that moving date booked as soon as possible. Remember that the further in advance you plan, the more options you’ll have for choosing a mover.

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Expert video tip
  • Video: Planning Ahead for Relocation

    Complete Video Transcription:

    NOVATO — Host, Sarah Rutan: When it comes to relocating, proper planning can help ensure a smooth move. To learn more, we’re in Novato with Scott Kerr of A and P Moving, speaking on behalf of Diamond Certified Expert Contributor Darcy Quinn.

    Scott Kerr: When planning to use a moving company, you want to make sure you call the moving company two to three months prior to your moving date. It’s very important to get your moving date booked and set up, especially if you’re planning on moving during the peak season. In our industry, that’s the middle of April through the middle of September.

    You are going to want to call the moving company and have a relocation consultant come out to your residence to do a walk-through and a needs-analysis of your place. This will help the movers plan accordingly for your move, and also give you an estimate of cost so you can budget for the relocation. You want to make sure, once you’ve had your estimates and you’ve decided on a mover, to get that moving date booked. Most movers are going to be booked in the summertime, so with a little bit of planning and forethought you should be able to have a smooth move and make this transition much easier.

    Host, Sarah Rutan: To learn more from local, top rated companies, visit our Diamond Certified Expert Reports at experts.diamondcertified.org.

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A and P Moving, Inc. WEBSITE AND EXTERNAL FEED
Diamond Certified RATINGS ON A and P Moving, Inc.
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
Phone SURVEY RESPONSES FROM 298 VERIFIED CUSTOMERS i

Dave K.

VERIFIED A and P Moving, Inc. CUSTOMER

1 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

They really know the Bay Area and they got into the narrow streets of Tiburon and they knew how to manage multiple trucks. They never broke a thing.

The people are real, wholesome, honest people. My son left a big wad of cash in one of the drawers and they handed it to me saying that they were not able to move cash.

Doug G.

VERIFIED A and P Moving, Inc. CUSTOMER

2 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

I have told many that it is personable, professional, and I have used them almost about a dozen times and they have always been a '10' out of '10'.

The crews who moved me were consistent, and more often than not, Mike and his crew have come out. They are as friendly and professional as you can get.

Erin T.

VERIFIED A and P Moving, Inc. CUSTOMER

3 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

Probably the best experience in moving in my life

I like the people who came to my house and helped move. They were professional, kind, and understanding. I had them send the same people the second time because they were so good.

Samantha T.

VERIFIED A and P Moving, Inc. CUSTOMER

4 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

Overall great experience, they are knowledgeable and professional.

Good customer service, the team is fantastic. I have used them on several different occasions and the guys are amazing.

John L.

VERIFIED A and P Moving, Inc. CUSTOMER

5 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

Very professional, efficient, and they obviously know what they are doing, so they did exactly what I needed them to do.

Functional, professional, and they were there when they said they would be there. I didn't have to worry about anything and they followed up, so I didn't have to.

Pamela W.

VERIFIED A and P Moving, Inc. CUSTOMER

6 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

They were very quick, professional, and very respectful of our household items.

Their speediness, they were aware of the hourly charge.

Mindy P.

VERIFIED A and P Moving, Inc. CUSTOMER

7 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

They worked really hard. We had a lot of stuff and they had a really good attitude about it.

The lead was nice and friendly.

Victoria C.

VERIFIED A and P Moving, Inc. CUSTOMER

8 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

The man that came out to the quote was professional, accurate, and accessible. The movers themselves were excellent and able to make accommodations. I took more than I was planning and they were fine with it.

They were professional, worked hard, and were friendly.

Linda C.

VERIFIED A and P Moving, Inc. CUSTOMER

9 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

They are very reliable, conscientious, accurate, careful and go above and beyond to make sure your stuff is moved safely.

I love Darcy. She has moved me three times in last 18 months. She is conscientious, responsive, and really listens to my needs. I appreciate their professionalism and dedication to get the the job done well.

Jackie B.

VERIFIED A and P Moving, Inc. CUSTOMER

10 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

It is a family owned business. They did a great job and everything worked well.

I like that they are family owned, professional, and personable.

James P.

VERIFIED A and P Moving, Inc. CUSTOMER

11 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

The estimate was spot on. They showed up on time, the personnel was respectful, they didn't break anything and they came in below the estimate, what more would you want?

Overall great service and below the estimate

Christine A.

VERIFIED A and P Moving, Inc. CUSTOMER

12 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

They were really nice to work with. The moving guys were great, the price was fair, and Scott the manager was perfect. They all worked really hard and I would recommend them.

Positive attitude

Jean A.

VERIFIED A and P Moving, Inc. CUSTOMER

13 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

Very competent, service oriented, and very careful with whatever you are moving

They are the best. They have moved us 5 or 6 times.

Thomas M.

VERIFIED A and P Moving, Inc. CUSTOMER

14 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

We were very happy. They were great, did a good job and we were impressed.

Overall a good experience, nice people who did a great job

Patrick G.

VERIFIED A and P Moving, Inc. CUSTOMER

15 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

Easy to work with, showed up when they said they would, and it worked out well for me.

They met my expectations.

Kristin G.

VERIFIED A and P Moving, Inc. CUSTOMER

16 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

I was very happy and I would recommend them.

The delivery men were outstanding, pleasant, and courteous.

Ingrid A.

VERIFIED A and P Moving, Inc. CUSTOMER

17 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

He was perfect. I felt safe. He was clean, nice, helpful, and on time. He notified me.

He was great, came out on time, and notified me, so no issues at all.

Tyler E.

VERIFIED A and P Moving, Inc. CUSTOMER

18 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

Quality

They handled everything very well.

Victoria H.

VERIFIED A and P Moving, Inc. CUSTOMER

19 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

Very professional and thorough

Very friendly and very helpful

Kristin G.

VERIFIED A and P Moving, Inc. CUSTOMER

20 of 298

Quality 10
10
Loyalty Yes
CRITIQUE

I had a great experience.

It was really easy and everyone was friendly and helpful.

Read All 298 Survey Responses at Ratings View

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