Diamond Certified Company Report

Atticali

Diamond Certified Company Report

Atticali

Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i
Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 18 VERIFIED CUSTOMERS i

James C.

VERIFIED Atticali CUSTOMER

1 of 18

Quality 10
10 10
Loyalty Yes
CRITIQUE

They were great.

Their prices were much more reasonable than some of the other quotes we got. They also had good sanitation, and they minimized disruption.

Anna H.

VERIFIED Atticali CUSTOMER

2 of 18

Quality 9
9 10
Loyalty Yes
CRITIQUE

They are a good company, and they provide a good service.

The guy that did the walk through was professional, and he answered all of our questions.

Carol M.

VERIFIED Atticali CUSTOMER

3 of 18

Quality 8
8 10
Loyalty Yes
CRITIQUE

I think that they did a nice job, but I didn't get under the house, so I don't know.

They aimed to please.

Read All 18 Survey Responses at Ratings View
Diamond certified company
Diamond certified company PROFILE

Atticali provides a wide range of services that are designed to improve indoor air quality and energy efficiency for residential and commercial clients throughout the East Bay. The company provides customized solutions for all types of attic, crawl space and ventilation system issues, from insulation and radiant barrier installations to thermal inspections and air duct replacement.

Owner Itzhak Biton says Atticali’s company-wide dedication to quality has been a key factor in its success. “With this type of work, you can’t really see the finished product because it’s hidden, so we focus on doing a great job and making sure our clients are completely satisfied with our service. By the time we leave the jobsite, we want them to feel safer and more comfortable.”

Atticali is known for its straightforward business practices—once a client agrees on the price of their project, the company handles every phase to ensure nothing gets overlooked. “We do the job accurately, professionally and thoroughly without requiring the customer to verify that each detail is correct,” affirms Mr. Biton. “We even take photos of our work so they can see everything that we’ve done.”

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DIAMOND CERTIFIED RESEARCHED CAPABILITIES ON Atticali

COMPANY CONTACT
Service AREA

East Bay

SERVICES PERFORMED

Insulation Removal, Replacement and Installation
Attic and Crawl Space Cleaning
Air Duct Replacement
Thermal Inspections
Radiant and Vapor Barrier Installation

BRANDS Supported
  • Owens Corning

  • CertainTeed

  • Thermafiber

  • Rockwool

  • Knauf Insulation

DIAMOND CERTIFIED RESEARCHED ARTICLES ON Atticali

Company Profile

Atticali provides a wide range of services that are designed to improve indoor air quality and energy efficiency for residential and commercial clients throughout the East Bay. The company provides customized solutions for all types of attic, crawl space and ventilation system issues, from insulation and radiant barrier installations to thermal inspections and air duct replacement.

Owner Itzhak Biton says Atticali’s company-wide dedication to quality has been a key factor in its success. “With this type of work, you can’t really see the finished product because it’s hidden, so we focus on doing a great job and making sure our clients are completely satisfied with our service. By the time we leave the jobsite, we want them to feel safer and more comfortable.”

Atticali is known for its straightforward business practices—once a client agrees on the price of their project, the company handles every phase to ensure nothing gets overlooked. “We do the job accurately, professionally and thoroughly without requiring the customer to verify that each detail is correct,” affirms Mr. Biton. “We even take photos of our work so they can see everything that we’ve done.”

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Company Philosophy

“We have two main goals: give back to the environment and offer services that benefit our customers by reducing cost and improving comfort. We always tell them the truth and take the time to answer their questions. We treat each project with equal priority, which gives us an opportunity to serve every individual with the utmost care.”

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Comparative Summary

Maintaining customer satisfaction is a crucial aspect of any business, but it’s even more important for insulation contractors that have earned the prestigious Diamond Certified award. For Atticali, the key to keeping clients happy is simple: take all the pressure off of them by providing first-rate customer service. “Once a customer agrees to our estimate, we come in and handle everything from A to Z,” says owner Itzhak Biton. “We know our clients have a lot to do in their daily lives, so when they hire us, we make sure to take care of everything in an accurate, professional, thorough manner.”

Atticali provides a variety of services that improve indoor air quality and energy efficiency for residential and commercial clients throughout the East Bay. The company utilizes its training and experience to install insulation and radiant barriers; replace air ducts; conduct thermal inspections; and perform other work that solves its customers’ attic, crawl space, and ventilation system issues.

Unlike insulation contractors that are only qualified to work on certain projects, Atticali’s wide-ranging capabilities allow it to fix all types of issues. “In California, insulation, attic cleaning and sanitization services are all related,” says Mr. Biton. “For example, you can’t get your insulation removed without having your attic cleaned and sanitized, and then you have to replace air ducts and other things to ensure safety. Since we’re able to do all of those things at once, we can save our clients time and money.”

Atticali further differentiates itself from its competition by being honest with its clients and backing up its promises. “In this line of work, people can’t see the finished product like they could if they replaced their roof or bought a car, so we make sure every customer feels like they got their money’s worth,” explains Mr. Biton. “We take pictures of our work and explain everything that we did so they can feel good about the investment they’ve made in their home. We want them to feel a difference—that’s really important to us.”

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Industry Info

Save time and money by hiring an insulation contractor that provides related services.

Many homeowners hire insulation contractors because their homes are too cold, too hot, drafty, or losing efficiency through lack of insulation in the attic and/or crawl space. While it’s true that installing new insulation can help with some of those problems, hiring a contractor that performs related services can lead to even better results.

In the Bay Area and throughout California, insulation services go hand-in-hand with other services,” affirms Itzhak Biton, owner of Atticali in Milpitas. “For example, if you have your old insulation removed, you need to have everything in your attic cleaned and sanitized before new insulation can be installed. You also have to replace air ducts and other things to ensure safety. If you work with a company that can handle all of those things at once, you’ll save time and money.”

Hiring a company that only installs and removes insulation leaves you with two choices: 1) replace the insulation, leave everything as is and hope to avoid the same problems in the future, or 2) hire a separate contractor to clean up after the new insulation is installed. Neither of these is a great option.

Experts say the best course of action is to hire a multifaceted company that can find and remedy all types of problems relating to insulation. These contractors can give you a complete picture of what’s going on in your home, present you with an action plan that addresses every issue, explain your warranty options and answer any questions that you may have about the process.

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Frequently Asked Questions

Q: Can you give me a price estimate over the phone?

A: We need to do a visual inspection in order to give a proper estimate. We could give a ballpark figure over the phone, but it won’t be accurate until we see the actual space and determine the type of work that needs to be done.

Q: Can you work in any type of weather?

A: Yes. Even if it’s raining or very hot, we work year-round. We have methods to protect your home while we work regardless of what’s going on outside.

Q: What kinds of materials do you use?

A: We use a lot of top-grade materials. Quality is important to us because the price ends up being basically the same, but quality materials give you a better, long-lasting result. We also use special products that are pet-friendly and nontoxic, which keeps your home safer and cleaner.

Q: Can you use Green insulation products in my home?

A: Yes. If eco-friendly products are important to you, we can show you some options that would be a good fit for your home. Our motto is, ‘Think Green,’ so we make sure everything we do is environmentally-friendly.

Q: Do you have the experience to work on my house?

A: Yes. Even though our company is relatively new, our owner, Itzhak Biton, has more than a decade of industry experience. Other contractors call him for guidance and advice because he has so much knowledge.

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Atticali WEBSITE AND EXTERNAL FEED
COMPANY WEBSITE
https://atticali.com/
Diamond Certified RATINGS ON Atticali
Diamond certified ratings dashboard
CUSTOMER SATISFACTION i
Customer LOYALTY i
Helpful Expertise i

Each surveyed customer was asked, “If you needed any helpful expertise, did this company provide that expertise?” To calculate this score, total “Yes” responses were divided by total responses (excluding those that stated they hadn’t needed any expertise).

Company Credentials i
  • Workers Compensation
  • Liability Insurance
  • License Verification
  • Business Practices
  • Current Complaint File
  • Legal & Finance
Phone SURVEY RESPONSES FROM 18 VERIFIED CUSTOMERS i

James C.

VERIFIED Atticali CUSTOMER

1 of 18

Quality 10
10
Loyalty Yes
CRITIQUE

They were great.

Their prices were much more reasonable than some of the other quotes we got. They also had good sanitation, and they minimized disruption.

Kunta L.

VERIFIED Atticali CUSTOMER

2 of 18

Quality 10
10
Loyalty Yes
CRITIQUE

They were very professional, and they responded very quickly.

They were very professional.

Maheep B.

VERIFIED Atticali CUSTOMER

3 of 18

Quality 10
10
Loyalty Yes
CRITIQUE

I would recommend them strongly in case anyone has any issues like this.

They were professional, and their price was right. They came up with a good solution.

Pinwei C.

VERIFIED Atticali CUSTOMER

4 of 18

Quality 10
10
Loyalty Yes
CRITIQUE

They were pretty responsive.

They are pretty fast and efficient.

Brigitte Z.

VERIFIED Atticali CUSTOMER

5 of 18

Quality 10
10
Loyalty Yes
CRITIQUE

It was very good.

The communication, and they delivered what we expected. They were very good.

Charles V.

VERIFIED Atticali CUSTOMER

6 of 18

Quality 10
10
Loyalty Yes
CRITIQUE

They did very good work, and the price was reasonable. I would recommend them, and if I needed them again, I would use them.

The managers seem to be very conscientious about the work. They are clean, they do the measurements, and they follow up. Even when we missed a meeting, the work was done correctly.

Frank C.

VERIFIED Atticali CUSTOMER

7 of 18

Quality 9
9
Loyalty Yes
CRITIQUE

I had a good experience.

Isaac was very hands on, and he was very responsive.

Robin G.

VERIFIED Atticali CUSTOMER

8 of 18

Quality 9
9
Loyalty Yes
CRITIQUE

They were very responsive.

They were responsive, and they did a good job.

Dongkyun K.

VERIFIED Atticali CUSTOMER

9 of 18

Quality 9
9
Loyalty Yes
CRITIQUE

They are good.

I found their assessment was very good.

Fen T.

VERIFIED Atticali CUSTOMER

10 of 18

Quality 9
9
Loyalty Yes
CRITIQUE

They are good.

They had good service, and they were friendly.

Anna H.

VERIFIED Atticali CUSTOMER

11 of 18

Quality 9
9
Loyalty Yes
CRITIQUE

They are a good company, and they provide a good service.

The guy that did the walk through was professional, and he answered all of our questions.

Lamont H.

VERIFIED Atticali CUSTOMER

12 of 18

Quality 9
9
Loyalty Yes
CRITIQUE

It was good. They came in with a good quote, and they did a nice and professional job when they installed it.

The estimate that they did, they did a good job.

Donald B.

VERIFIED Atticali CUSTOMER

13 of 18

Quality 9
9
Loyalty Yes
CRITIQUE

They did a clean job, and the owner was great. He helped me out.

Just the people, they cleaned up well, and they did a good job.

Dave D.

VERIFIED Atticali CUSTOMER

14 of 18

Quality 8
8
Loyalty Yes
CRITIQUE

They stayed on budget and on schedule.

I thought the salesperson was good.

Matt W.

VERIFIED Atticali CUSTOMER

15 of 18

Quality 8
8
Loyalty Yes
CRITIQUE

They were very easy to work with, and they were very accommodating. I would not recommend them doing anything outside of insulation. They tried to do some things that were related, but it was not their core business. It was not done very well, but it was not their fault.

Jordan was my point of contact. He was extraordinarily helpful and very responsive.

Stefan B.

VERIFIED Atticali CUSTOMER

16 of 18

Quality 8
8
Loyalty Yes
CRITIQUE

They delivered on their promises.

They delivered on their promises, and they aimed to please.

Carol M.

VERIFIED Atticali CUSTOMER

17 of 18

Quality 8
8
Loyalty Yes
CRITIQUE

I think that they did a nice job, but I didn't get under the house, so I don't know.

They aimed to please.

Ara S.

VERIFIED Atticali CUSTOMER

18 of 18

Quality 7
7
Loyalty Yes
CRITIQUE

I am somewhat satisfied.

They did cover the holes, but I think they missed one, as the mice are back.

Read All 18 Survey Responses at Ratings View

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