Question 1

How long will it take to complete my project?

Accepted Answer

It depends on the extent of the work, but once we know all the details, we’ll be able to give you a specific estimate. We usually include extra time so weather or delivery issues won’t impact the schedule.<BR>

Question 2

How soon can you get started?

Accepted Answer

It depends on our schedule, but we’re always upfront with our clients about when they can expect us to start. Sometimes the start date depends on our suppliers’ schedules—we don’t have control over the supply of products, and sometimes specialized items can take extra time to order or be delivered. In those cases, we communicate closely with our clients so they can stay up-to-date about the status of their projects.<BR>

Question 3

Once you start my project, will you keep working on it until it’s finished?

Accepted Answer

Yes. Some paving companies will hire subcontractors and disappear after a few days on the jobsite, but once we win a bid, we start and finish the job ourselves. You’ll have one point of contact throughout the entire project, so you’ll always be able to contact someone at the company.<BR>

Question 4

Do you use subcontractors for any part of the work?

Accepted Answer

Sometimes we need to use subcontractors to take care of demolition, but we only work with companies that we know and trust.<BR>

Question 5

Will you communicate with me throughout my project?

Accepted Answer

Absolutely. It’s important for us to stay on the same page so we can deliver what was agreed upon, and clear communication is the best way to do that. Before work begins, we’ll go through every step of your project with you so you know what to expect. Once we start working, we’ll talk with you in person or over the phone every day to confirm we’re meeting your expectations. We also encourage you to get involved by attending meetings or doing a walk-through at the end of the workday.

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