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Why Trust Diamond Certified Termite Control Companies Rated Highest in Quality?

Only the best termite control companies in Napa County have earned the Diamond Certified award by scoring Highest in Quality in the most accurate and rigorous ratings process anywhere. You’ll never be fooled by fake reviews, since all research is performed by live telephone interviews that verify only real customers are surveyed. Most companies can’t pass this test. That’s why you’ll feel confident when you choose a Diamond Certified termite control company listed below. Simply click on the name of a Diamond Certified company below to read ratings results, informational articles and verbatim customer survey responses.

Thousands of customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program cuts out mediocre and poorly performing companies. If you want quality, you’ll have confidence in choosing Diamond Certified companies. And you’re backed by the Diamond Certified Performance Guarantee.

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INDUSTRY INFORMATION AND RESEARCHED ARTICLES BY THE DIAMOND CERTIFIED RESOURCE

INDUSTRY INFORMATION - Napa County – Termite Control
  • Altriset

  • Termidor

  • Tim-bor

  • Premise

  • Vikane

  • Bora-Care

Know What You Want
What to Ask Yourself Before Calling Napa County Termite Companies

Before you begin interviewing termite control companies in Napa County, ask yourself what types of services you need, and what you are looking for in a termite control company. Some questions to ask yourself are:

  • Do I want a Diamond Certified termite removal company that is rated best in quality and backed by the Diamond Certified Guarantee?
  • Has my home been inspected by an independent inspector and do I have a report from them as to the extent of the damage?
  • Are there any chemicals I am sensitive to?
  • Do I want an integrated approach to my termite control problem?
  • Am I planning to sell my home and, if so, what do I need to do to ensure it is well protected from termites.
  • Am I wanting to go as natural as possible, utilizing non-chemical methods of termite control?
  • Do I know if my whole house needs to be treated or does it appear to be a localized infestation?
  • How often do I want to have termite control in my home? Is this a one-time event, or do I want a regular visit every month, or within some other time frame?
  • Am I looking for prevention as well as control of the current problem?
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What To Ask In Person
Questions to Ask Napa Termite Removal Companies In Person

After you’ve interviewed several Napa County termite control companies by telephone, it’s time to meet with a few in person. You may do this in their offices, or they may want to come into your home to see the affected area(s). You should not feel pressured to have anyone in your home if you are not comfortable; therefore, you may want to consider meeting in their offices first and arranging a walk-through by appointment during a time when you will be home with someone. Always go with whatever is most comfortable for you.

When meeting with a termite control company in person, there are some questions you should ask regarding their services:

  1. How soon can you start?
  2. Is the work warranted? If so, for how long?
  3. What does the warranty entail and is it a written warranty?
  4. Once you start treatment, how long will it take to complete?
  5. Do I need to move out of my home while you work?
  6. How long will I need to stay out of the area?
  7. Is there a drying time for any wet chemicals?
  8. Will clean up afterwards be required? If so, am I responsible for that?
  9. Will there be any lingering odors?
  10. Will repeat treatments be necessary?
  11. If the problem doesn’t go away after you have completed treatment, will I be charged for you to come back and do it again?
  12. Will I need to wash all surfaces and dishes, etc. before using them after you have applied treatment?
  13. Are you insured and/or bonded? (Ask to see a certificate of insurance and find out if the company carries complete insurance coverage with adequate coverage that includes an “errors and omissions” clause that covers accidents like inadvertent staining on carpets or breakage of items.)
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  • What To Ask References
    Questions for Napa County Termite Removal Company References

    It’s best to choose a Diamond Certified termite control company because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality from a termite control company in Napa County, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

    If you can’t find a Diamond Certified termite control company within reach, you’ll have to do some research on your own. If you do, it’s wise to call some references provided by your termite control company. Keep in mind, though, that references provided to you by the termite control company are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

    If you do call references on your own, specifically ask for a list of the company’s 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

    1. Were the employees of this company courteous and helpful?
    2. Did they explain clearly what they were going to do so you could ask questions?
    3. Were you satisfied with the work from this Napa County termite control company?
    4. Was the work completed in a timely manner?
    5. Did they provide you with termite control options?
    6. Were you pleased with the work they did for you and the length of time it took to complete the work?
    7. Do you feel the price was fair for the work that was done?
    8. If you needed this type of service again, would you use this Napa County termite control company again?
    9. Would you recommend this company to others who have experienced termite infestation issues?
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  • Review Your Options
    Hire Good Termite Control Companies In Napa County

    The Diamond Certified symbol has been awarded to companies that scored Highest in Quality in an accurate ratings process.

    Your choice of a termite control company will depend on your needs. It is important to evaluate all of the information you have received after speaking with different companies and talking to references. In addition, before deciding on the best termite control company in Napa County for you, it’s important to consider the following questions:

    1. Can a termite control company in Napa County satisfy your needs and eliminate your problem?
    2. Is the company willing to spend the time necessary to communicate with you exactly what needs to be done and how it will be done?
    3. Is the company willing to warranty their work and guarantee your satisfaction?
    4. Is the company willing to provide follow up care for minimal or no cost, if their first treatment doesn’t work as planned?
    5. Are they willing to provide you with a written contract and warranty for their work?
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  • How To Work With
    What To Know Before Hiring Termite Contractors in Napa County

    Termite control can involve hazardous chemicals that can be harmful to you, your family, and your pets. Before you hire a termite control company, you will want to find out what safety precautions they take when working with possibly hazardous materials, and what you will need to do prior to them coming into your home, and what precautions need to be taken after they are finished.

    Now That You’ve Found the Best Termite Removal Contractors for You
    Once you hire a company, in Napa, American Canyon, St. Helena, Calistoga, Yountville, or one of the surrounding towns, it will be important to maintain contact with the termite control company to ensure everything is going according to plan and no problems have come up in the process, such as there being a larger infestation than originally thought.

    When you are satisfied with the information your Napa County termite control company has given you, and you are ready to proceed, you should sign a contract that includes a warranty for the work to be done. Any changes to the contract should be completed in writing. Do not give a verbal agreement for anything without having it put into writing and signed by both you and the company. Some things to look for in a termite control contract are:

    • Possible exclusion clauses in the contract. Exclusion clauses specify the things that can cause the contract to be canceled.
    • Can either you or the termite control company cancel? Will there be penalties assessed if you cancel the contract?
    • Is there an arbitration clause or other method to settle possible disputes?
    • The contract should be signed by both parties.
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  • Be a Good Customer
    How Can You Be A Good Termite Control Company Customer?

    It’s the termite control company’s responsibility to put forth the best work possible, but you play a big part in the success of your termite control company, too. Here are a few simple steps you can take to be a good customer when hiring a Napa County termite control company.

    • Remember, a friendly smile goes a long way.
    • Be clear and upfront with the termite control company. Let them know what you want from your termite control company, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
    • Before you hire a termite control company in Napa County, restate your expectations and goals, and reiterate to the termite control company representative your understanding of the agreement.
    • Ask your termite control company if you should call to check on the progress or if he will call you with updates.
    • Be sure your service representative has a phone number where they can reach you at all times while they’re working. The work will move along more smoothly if your termite control company can reach you for any necessary updates, questions or work authorizations.
    • When your contractor contacts you, return calls promptly to keep the termite control company on schedule.
    • Pay for the termite control company work promptly.

    Why would you want to be a good customer? Termite control companies in Napa County appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good

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Check The Work
Check The Termite Removal Work

Upon the completion of the treatment, you will want to sit down with the Napa County termite control company representative and go over the invoice and the work completed. Have the termite control worker explain clearly the work that was done, and any follow up work that needs to be done by the company or by you. Make sure you have a clear understanding of the work that was done so that, should the problem arise again, you will be able to communicate with the company clearly regarding what has been done and what may still need to be done. Additionally, obtain an accurate list of any chemicals that were used in case you or someone in your home has a reaction to them.

Finally, review all work completed with what is on the invoice you receive from the termite control company to ensure all work being paid for was actually done, and that all work was done to your satisfaction.

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Written Warranties
Written Warrantees for Termite Extermination Services in Napa County

When the work is completed, your Napa County termite control company is required to give you a written invoice. This should include:

  • The name and physical address of the company and any license or certification numbers they may have.
  • An itemized list of all work performed.
  • Any charges for special equipment utilized.
  • What part of the work is under warranty?
  • How long the warranty is valid.

If an invoice does not include this information, be sure to ask for any warranties or guarantees in writing so that you will have them if a problem arises. Note how long the warranties are, and take special note of anything that may void a warranty, such as new construction or changes to the foundation of your home. If you are planning any changes to the structure, you should discuss this with your termite control company so that preventative treatment can take place at the appropriate time during the construction.

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Top 10 Requests
Popular Termite Control Services in Napa County

Termite control services in Napa County vary, depending on the type of termites in or near your home or business, whether you have a termite infestation or simply are looking for termite prevention services, and the type of termite control you’re seeking. It’s smart to talk with your local termite inspection and control service to find out what services they offer and recommend for your particular needs.

Those listed below are some of the most commonly requested termite services in Napa County, including form companies that service American Canyon, St. Helena, Calistoga, Napa, Yountville and beyond.

Termite Control Services
Termite control services are any services that seek to prevent, eradicate, and control termite infestations. Most termite control companies in Napa County serve residential and commercial clients and offer a variety of termite inspections, prevention services, fumigation and termite tenting, termite traps, and other eradication services for subterranean and wood termites of all kinds. Termite control services may also offer termite damage repairs for areas that have been compromised by termites.

Napa Termite Inspections
Termites leave proof of their presence, including termite damage to structures and the physical existence of termites themselves. It’s important for homeowners and business owners in termite-prone areas to have annual termite inspections to look for the presence of termites or termite damage, and to provide termite prevention services. Most termite inspections include a conversation with the building’s owners or residents and a physical inspection. Physical inspections usually focus on areas of likely termite infestation, including wood areas, crawl spaces, decks and patios, and other locations. Good termite inspections come with a written report of any findings.

Termite Treatment Services
Termite treatment services are those that inspect for termite presence or activity, assess any damage or signs of infestation, remove the termites present, prevent future infestations, and repair termite damaged areas. Termite treatment services include nationwide termite control chains and local extermination companies.

Termite Prevention
Even in areas with termite activity, termite infestation doesn’t have to be a given. Many Napa County termite contractors provide prevention services that help keep termites away from homes and businesses. Routine termite inspections, assessing and eliminating problem areas and conditions such as moisture and ground-to-wood contact areas, and applying termite preventatives can all help keep termites from invading. Termite baits, termite monitoring systems, and removing potential sources of food for termites can all keep termites at bay.

Subterranean Termite Control
Subterranean termites live underground in large colonies, venturing up to find wood and cellulose material to eat. Subterranean termites create tunnels made of saliva and mud to safely reach the wood on which they dine, and then fill with mud the wood areas they’ve hollowed out in order to keep the area humid and comfortable for them. Mud tunnels on or in walls and foundations can be a sign that subterranean termites are in your home or building. Termite control companies in Napa County and beyond can control subterranean termites with a combination of preventative methods and treatment options.

Termite Fumigation and Tenting Services
Termite infestations may require fumigation and tenting to eradicate the termites (usually drywood termite colonies). Fumigation and tenting are considered whole-structure treatments, in contrast to localized treatments such as spraying. Termite fumigation and tenting is performed by a certified professional, who covers your home or building with a tent and seals any air gaps before filling the home with a fumigant gas that eradicates termites. Structural fumigations and tenting takes 24-72 hours, and most homes are safe for reentry after six to 12 hours of treatment.

Drywood Termite Treatments
Drywood termites are responsible for most of the destruction of homes and buildings. These termites thrive in undecayed wood with very low moisture content, including homes and furniture. They begin their infestation by boring a hole into wood and then plugging the hole, and then they lay eggs and continue to feed on the interior wood. Small infestations of drywood termites may be treated through localized or spot treatments of the area. However, most infestations, including extensive and severe infestations, should be treated using fumigation and tenting performed by licensed professional exterminators in Napa, American Canyon, St. Helena, Calistoga, Yountville, Angwin, Deer Park, Oakville, Pope Valley and Rutherford or your area.

Green Termite Control in Napa County
Green and eco-friendly termite control is available, however, it may not be as effective as chemicals for preventing and eliminating termite infestation. Talk with your Napa County termite control company about green termite control options available to you. Maintenance and careful cleaning and monitoring of termite-prone areas is the best preventative. This includes removing moisture sources, eliminating areas where wood touches dirt, keeping wood and dry leaf detritus away from homes and other structures, and similar maintenance. Low toxicity termite treatments including orange oil and neem oil may eliminate small infestations or prevent infestations. Termite baits and bait systems can also help control termite colonies. Heat treatments, cold treatments, and electronic termite preventatives may also be effective.

Termite Bait and Traps
Termite baits for drywood termites, subterranean termites, and wetwood termites can be effective at preventing and treating termite infestations. Termite baits and traps can be installed aboveground and underground, depending on the types of termites and threats near you. Termite contractors often install termite monitoring stations, bait cartridges, bait stations, and other termite control systems, depending on the risk and need of clients.

Termite Damage Repair
Once termites have made your home their own, there will be damage to repair. This will help keep your home or building safe and looking good. The first step is to ensure that the termite infestation is removed and all termites are exterminated. Your termite removal company should also help reduce the chance of reinfestation by applying preventative measures to your home or property. A thorough termite inspection should be performed to find all areas of damage. Then, termite damage repairs can begin. This often includes removing damaged wood with new wood or fortifying damaged wood areas with new wood supports. Structural damage may require repair or replacement to ceiling and floor joists, wall studs, support posts, support beams, and other areas.

Favorite Termite Control Brands in Napa County
Most termite control services and companies in Pope Valley, Oakville, Napa, Rutherford and throughout Napa County rely on popular termite eradication brands to do the dirty work.

Termite control products you may see offered by Napa  termite services include the following:

  • Termidor Termite Control Products
  • Vikane
  • Bora-Care Termite Prevention and Control
  • Dominion Termite Control
  • Timbor Termiticide
  • Sentricon Termite Elimination
  • Firstline
  • Cyper Termite Care
  • Bor-Ram Termiticide
  • Premise Termite Control
  • Masterline Termite Management
  • Phantom Termiticide
  • CB Termite Control
  • Essentria Termiticide
  • Advance Termite Bait Stations
  • Bifen
  • B&G Green Termite Monitors
  • Spectracide Terminate Termite Control
  • Taurus Termiticide
  • Bonide Termite Control
  • Medina Orange Oil
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Glossary Of Terms
Glossary of Termite Control Terms and Definitions

As every industry has its own terminology, so when meeting with representatives of local termite control companies, it is helpful to know some of the common terms used in termite extermination and their definitions.

dampwood termites
Termites that prefer wood that has a high moisture content.

drywood termites
Usually found in dry, non-decayed wood, including live trees, buildings, utility poles, etc.

 hardwood
Wood from non-evergreen trees such as maple, oak, ash, etc. Some termites prefer to bore into hardwood.

Integrated Pest Management
A planned pest control program using various methods, including pesticides, structural alterations, regular inspection and monitoring, etc. to control pests, including termites.

Also known as: IPM

mound building termites
Termites that build large mounds instead of burrowing into wood or the soil. Most common in Australia, South America, and Africa.

new wood
Standing or freshly felled trees and unseasoned lumber. Some termite species prefer new wood and seek out standing trees or those that have been recently cut.

old wood
Seasoned or dried lumber. This type of wood may attract some types of termites, including drywood termites.

softwood
Wood from evergreen trees such as pines, firs, and spruces. Drywood termites often prefer this type of wood.

subterranean termites
Colonies of termites that reside underground. Can cause damage to home foundations.

swarmers
The winged forms of male and female termites that leave the colony in the spring or fall, usually in a large swarm.

Also known as: alates

swarming
When the winged forms of male and female termites leave the colony to mate and start new colonies. Swarms are often the first sign of a termite infestation.

termite bait
An attractant, usually an artificial or chemical substance that is consumed like food. Most termite baits contain a toxin that termites ingest or take back to their nests where large numbers of termites ingest the toxin.

termite shield
A barrier, usually made of a metal that does not corrode, that is placed in or on a foundation wall or at some other point in a structure to prevent termites from entering.

termiticide
Pesticide used to protect a structure against subterranean termites. Termiticide is usually sprayed by a termite extermination company. However, some termiticides are available for purchase by consumers at hardware stores or garden centers.

trenching
A method of preventing termites from entering a structure by digging a trench around the structure and treating the soil used to fill in the trench with a termiticide or other termite preventative.

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Frequently Asked Questions
FAQ for Local Termite Prevention Companies and Exterminators

Q: Why choose a Diamond Certified termite control company?
A: Diamond Certified helps you choose a local termite control company with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only termite control company rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified termite control company.

Q: Why does the termite control company need to drill inside my house?
A: Drilling inside a structure allows the pest management professional to create a better barrier against termites.

Q: My neighbors have just found out they have termites. Should I have my house inspected to see if I have them, too?
A: While your risk is higher if your neighbor has termites, it does not mean you will have them; however, having your home inspected is the first step to peace of mind. If you do not have termites, you can then meet with a company to determine the best way to prevent termites from invading your home.

Q: Can I try to get rid of termites myself?
A: Yes, but obtaining the chemicals and proper equipment can be difficult, expensive, and time consuming. Additionally, professional termite control specialists have access to termiticides and equipment not available to the average person, which may be more effective. You should also consider that, because chemicals can be harmful, if you are not familiar with how best to use the chemicals in a safe manner, it is best to let the professionals handle them.

Q: We had our house treated a couple of years ago, so why do we have termites again?
A: Check your treatment warranty to determine how long the treatment should last. If you are still within that time frame, try to determine if something happened that may have opened up a path for the termites to get into your home. New construction, the removal of soil, or changes to your foundation can cause barriers to open up and termites to invade.

Q: Help! I have termites in my home. What do I do?
A: Don’t panic. While termites can do severe damage to a structure, it usually takes a while. If your home was previously treated for termites, see if you are still within the warranty for the treatment and proceed from there by contacting the company that first treated your home. If your home has never been treated, it’s time to seek out help.

Q: Does mulch attract termites?
A: Any type of cellulose can attract termites. Damp conditions under layers of mulch are ideal habitat for termites. Landscape mulch should be used sparingly and care should be taken not to place mulch against wood siding, window sills or door thresholds.

Q: Many stores sell bait stations for termites. Do they work?
A: They do kill termites, but they need to be maintained, and it may take quite a few of them to do the job. Talk with a termite control company about whether your termite infestation is small enough to effectively be controlled by a bait station, or whether you need termite tenting or extermination services.

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